Mercure Livingston Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 561 reviews

Mercure Livingston Hotel - Image 1
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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • In-house restaurant serving international and British classics

  • Next to Livingston Designer Outlet (Scotland's largest designer outlet)

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

Our accommodation(s)

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Hotel location

Mercure Livingston Hotel

Almondview, Livingston
EH54 6QB EDINBURGH
United Kingdom

GPS:55.88556, -3.505529

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Non contractual photo

The Brasserie offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  561 reviews

TripAdvisor Rating  3.5/5  895 reviews

Nice big room. Very clean

Customer review rating 4.5/5

Kenny Families - Confirmed reviews ALL

Overnight stay before early airport departure. Good location and friendly staff

Dear Kenny G., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven Mercure Livingston

Well located

Customer review rating 4.0/5

David Couples - Confirmed reviews ALL

Good base & rooms but a restricted dinner menu more geared to one night stops than longer stays. Front desk friendly & efficient.

Dear David B., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven Mercure Livingston

Great

TripAdvisor rating 5.0/5

Benji P TripAdvisor review

Very kind staff. In particular Lewis, Adam and Chris were really helpful about dietary requirements as I can’t have certain foods due to allergies. They double checked what I can and can’t have with the chef. All very funny. I’m glad I came here, would definitely recommend to anyone who’s wanting a nice place to stay and have some food

Dear 500benjip, We are delighted that you had a wonderful stay and you found everyone, in particular Lewis, Aadam and Chris to be helpful and accommodating. Hopefully we will see you return in the future. Regards Jillian Leven Mercure Livingston

Lovely staff, especially Nicki and Rachel on Reception

Customer review rating 4.5/5

Vicky B. Business - Confirmed reviews ALL

Lovely warm greeting on arrival, my room was clean and comfortable. My room was freshened every day. The bar was well stocked.

Dear Vicky B., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jillian Leven Mercure Livingston

Run down hotel

Customer review rating 0.5/5

Paul Business - Confirmed reviews ALL

Staff are nice, that's the only positive. Leisure facilities have been closed for three years, still advertised, due to being used as a migrant hotel. Internal locks disabled off the doors in the rooms. Things are worn out or falling apart. It's an expensive hotel for a stay or for food.

Dear Paul L., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jillian Leven Mercure Livingston

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Other web-users rate our hotel

  • 298 reviews 9.5/10 Location
  • 676 reviews 6.3/10 Room
  • 743 reviews 8.7/10 Service
  • 33 reviews 3.7/10 WiFi
  • 312 reviews 5/10 Food
  • 273 reviews 7.4/10 Cleanliness
  • 257 reviews 3.3/10 Vibe
  • 250 reviews 7.3/10 Breakfast

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