Mercure Livingston Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 580 reviews

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Description

Hotel extras

  • In-house restaurant serving international and British classics

  • Next to Livingston Designer Outlet (Scotland's largest designer outlet)

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

Our accommodation(s)

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Hotel location

Mercure Livingston Hotel

Almondview, Livingston
EH54 6QB EDINBURGH
United Kingdom

GPS:55.88556, -3.505529

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Non contractual photo

The Brasserie offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  580 reviews

TripAdvisor Rating  3.5/5  935 reviews

Food

TripAdvisor rating 2.0/5

G388IStanyad TripAdvisor review

On arrival we were informed there would be no meals for both nights and no room service not good when extremely hungry after a 3 hour drive should not be doing parties if you can't cater for guests. Buffet breakfast was good but next day was an absolute shambles food was cooked fresh but unedible utter waste of our hard earned cash

Christmas shopping weekend

TripAdvisor rating 5.0/5

Nadine T Couples - TripAdvisor review

As always we have had a wonderful stay at this hotel. Everyone makes you feel so welcomed. A special thank you to reception staff Sophie and Nikki and maintenance manager Mike. Have a wonderful Christmas to you all and enjoy your treats at coffee time. Love from Nadine and Ronnie McLaren. Xxx🧑🏻‍🎄🤶🏻🌲🎄🎉🥂🥂🥂

Great night

TripAdvisor rating 5.0/5

SusanD17 Business - TripAdvisor review

Asa on the bar was fantastic! Poured my pints of Corona in a gin glass to look better at the dinner table! This made my night so much better. The food for the Christmas menu was lovely. We all had a great night of food, drinks and dancing! Thanks! .

Dear SusanD17, We are thrilled that you had such a fantastic night dancing into the early hours and I'm sure that Asa in particular will be pleased to learn that he's been mentioned as a special contributor. Regards Jillian Leven Mercure Livingston

Lovely staff

Customer review rating 3.0/5

Ca S. Friends - Confirmed reviews ALL

Overall enjoyable stay. The room was warm and as it was December that was welcoming it was also very clean. The staff, from reception to restaurant and bar were friendly and efficient, a pleasure to interact with. The one negative is that the food is, at best, quite mediocre and we rated the sticky toffee pudding (a favourite) a 4 out of 10!

Dear Carol A., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jillian Leven Mercure Livingston

Pleasant stay for work, friendly staff

TripAdvisor rating 4.0/5

Magster82 Business - TripAdvisor review

Firstly, well done to all staff. Every single one that I spoke to were extremely welcoming and friendly and accommodating. Pleasant stay. I can’t really say if it was value for money as this was a stay for work so I’m not sure how much the room cost for two nights. Comfortable room, really powerful hot shower. Very clean. Lovely and warm with a radiator which could be controlled to your liking. No noise at night so very restful. Dated decor but it was all in good condition, just an old style. Public hallways could maybe do with a spruce up as doorways and carpets looking really worn, Lovely breakfast with lots of choice. And the location was ideal adjacent to large shopping centre, retail park with designer outlet and huge Asda. Plenty of parking onsite. I’d have no problem staying again for a work trip.

Dear Magster82, We are delighted that you had a comfortable and enjoyable stay and found the team to be helpful and friendly. Hope you managed to get some shopping done in your spare time in the vast amount of shops we have on our doorstep! Regards Jillian Leven Mercure Livingston

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Other web-users rate our hotel

  • 352 reviews 9.4/10 Location
  • 761 reviews 6.5/10 Room
  • 881 reviews 8.9/10 Service
  • 44 reviews 3.1/10 WiFi
  • 301 reviews 7.2/10 Cleanliness
  • 284 reviews 3.6/10 Vibe
  • 279 reviews 7.7/10 Breakfast
  • 269 reviews 2.5/10 Amenities

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