Mercure York Fairfield Manor Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 818 reviews

Mercure York Fairfield Manor Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Free Onsite Parking

  • 9 Dedicated Meeting Rooms For Up To 120 Guests

  • Wedding Facilities Capable Of Accommodating 120 Guests

  • 18th Century Manor House With Original Features

  • 10-Minute Drive From York City Centre

Our accommodation(s)

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Hotel location

Mercure York Fairfield Manor Hotel

Shipton Road, York
YO30 1XW YORK
United Kingdom

GPS:53.994009, -1.131592

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FAIRFIELD BRASSERIE

Dine at Fairfield Brasserie. Choose from a collection of tasty dishes prepared using fresh ingredients grown in our own herb garden and locally sourced produce. To compliment your meal, choose from our selection of fine wines or a cocktail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  818 reviews

TripAdvisor Rating  4.0/5  1,757 reviews

Refurbishment

TripAdvisor rating 5.0/5

Sharon B Couples - TripAdvisor review

We have stayed here a few times and it looks absolutely beautiful after refurbishing. Yes some of the rooms haven’t been finished yet but the rest of the hotel looks 100% better. The staff are very friendly , cleaners,bar staff,receptionist and management.Looking forward to staying here again, hopefully for a wedding 🥳

Dated and uncomfortable

TripAdvisor rating 2.0/5

Amanda C Business - TripAdvisor review

Firstly the girl who checked me in at reception was lovely. Sadly it was downhill after that. The room was very dated, possibly the most uncomfortable bed I’ve been in. I can’t say ‘slept in’ because it was so awful, I didn’t. Torn curtains, dated chipped furniture and black mold in the bathroom. I was told the I could eat in the bar or restaurant, the menu was the same. The menu was similar to something you’d get at Wetherspoons, processed, frozen, fried. Not what you’d expect from a hotel that caters for weddings. I had to leave after 2 nights of no sleep.

This Hotel looks very Tired and Disorganised

Customer review rating 2.0/5

No T. Y. Friends - Confirmed reviews ALL

Room not very clean, old tired Furniture, Bar not Stocked Well, No Bottled Water, Main Meal of Chicken Cold and very Over Cooked. However Breakfast very Nice.

Dear Guest, Thank y. for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate y. sharing your concerns, and it is our hope that y. will give us the opportunity to better serve y. in the near future. Sincerely, Team Mercure York

Good value-for-money hotel, comfortable room and excellent breakfast

Customer review rating 4.0/5

D. H. Couples - Confirmed reviews ALL

Spacious grounds in which to exercise your dog at this pet-friendly hotel. Reception staff very helpful and included one young guy who really went the extra mile for us. Good quick run into the city centre (about 12 minutes) along York’s excellent road system. Would definitely go back.

Dear D., We really appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

Great location to explore the area.

Customer review rating 4.5/5

Stephen D. Couples - Confirmed reviews ALL

Staff very professional and polite. Hotel is very clean and well maintained.

Dear Stephen, We really appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

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Other web-users rate our hotel

  • 567 reviews 9.3/10 Location
  • 1,396 reviews 6.4/10 Room
  • 1,329 reviews 8.5/10 Service
  • 54 reviews 5.3/10 WiFi
  • 638 reviews 8/10 Breakfast
  • 488 reviews 7.2/10 Cleanliness
  • 386 reviews 5.4/10 Vibe
  • 18 reviews 9.6/10 Wellness Area

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