Mercure Edinburgh City Princes Street Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 1,258 reviews

Mercure Edinburgh City Princes Street Hotel - Image 1
Mercure Edinburgh City Princes Street Hotel - Image 2
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ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 200 meters from Edinburgh Waverley Station. Edinburgh Airport, just 6 miles away.

  • Nearby Edinburgh Castle and Scottish National Gallery

  • Scott's on Princes Street restaurant features local Scottish dishes with a modern twist.

  • Outstanding views of Princes street Gardens and the Old Town

Our accommodation(s)

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Hotel location

Mercure Edinburgh City Princes Street Hotel

Princes Street
United Kingdom

GPS:55.952573, -3.194425

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service


Scott's on Princes Street pairs excellent Scottish cuisine with a modern twist alongside warm and welcoming staff. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,258 reviews

TripAdvisor Rating  3.5/5  3,564 reviews

Visit was a birthday treat from my daughter and her family..

TripAdvisor rating 5.0/5

Howard R TripAdvisor review

The Mercure was in a fabulous position in Prince`s Street, overlooking Prince`s Gardens and the Old Town. In view of our arriving early, the receptionist allowed us to store our until our rooms were ready, which meant we didn`t hve to carry them round Edinburgh all afternoon. We were upgraded to refurbished, front-facing bedrooms. The service was terrific. We sere served a lovely breakfast on the morning before we cheched out.

Dear Guest, Thank you for sharing your wonderful experience with us! We're delighted to hear that your stay at Mercure Edinburgh Princes Street Hotel, arranged as a special birthday treat by your daughter and her family, was enjoyable. Our hotel enjoys an enviable location on Princes Street, providing stunning views overlooking Prince's Gardens and the Old Town, offering our guests the perfect setting to appreciate the beauty of Edinburgh's city centre. We're pleased that our receptionist was able to assist you by allowing you to store your luggage upon early arrival, ensuring you could explore Edinburgh unburdened. It's fantastic to hear that you were upgraded to refurbished, front-facing bedrooms and that you found the service to be excellent. Providing exceptional service is our goal, and we're thrilled that you felt this was achieved. We're glad you also enjoyed a lovely breakfast before checking out. Your satisfaction is very important to us, and we're pleased we could contribute to making your stay memorable. We look forward to the opportunity to welcome you back to Mercure Edinburgh Princes Street Hotel in the future. Please don't hesitate to contact us for any future reservations or special requests. Warm regards,

Good stay

Customer review rating 5.0/5

Iain D. Couples - Confirmed reviews ALL

Stayed meany a time always have a great time

Feeling good in a comfortable hotel

TripAdvisor rating 5.0/5

eleniseperuzzo TripAdvisor review

Despite being an old building, the stay was comfortable and pleasant. We had a very good welcome and our booking was upgraded to a more spacious room with a stunning view of Edinburgh Castle and the surrounding area. They are working on updates and we hope this contributes to an even better experience. The breakfast is good, not exactly simple, but adequate for the number of guests, which weren't many when we were there. I wish to stay there next time in Scotland.

Dear Eleniseperuzzo, Thank you for your review! We're happy that you had such an enjoyable stay here at Mercure Edinburgh Princes Street Hotel. Ensuring your comfort and satisfaction remains our top priority. We're pleased that you enjoyed the warm welcome upon arrival and the upgrade to a more spacious room with stunning views of Edinburgh Castle. Our ongoing efforts to enhance our facilities and services are a source of pride for us, and we're delighted you noticed. Your feedback on our breakfast is appreciated; we're glad you enjoyed the selection provided. During quieter times, all hot food is plated directly from the kitchen, with everything available from the buffet during peak seasons. I'm pleased to confirm that we are currently undergoing a full refurbishment and modernisation throughout the hotel, on a floor by floor basis. We eagerly anticipate the opportunity to welcome you back to Mercure Edinburgh Princes Street Hotel during your next visit to Scotland. For future reservations or special requests, please don't hesitate to contact us directly. We hope your next stay will be as delightful as the last! Warm regards,

Great location

Customer review rating 5.0/5

Darren D. Couples - Confirmed reviews ALL

Fantastic room and views

Welcoming staff

TripAdvisor rating 4.0/5

Limei Z TripAdvisor review

I would like to thank the kind members of staff of the hotel, especially Mr. Mateo and Danilo, who were very helpful and warm toward us. Mr. Steven and Ms Karolina of reception and the staff of the restaurants were all very kind. The breakfast was delicious and of good value.

Dear 920limeiz. Thank you very much for taking the time to share your positive experience with us. We are thrilled to hear that you had a wonderful stay at our hotel and that our team members, especially Matteo and Danilo, left such a positive impression on you. Your kind words about Steven, Karolina, and the rest of our staff are greatly appreciated. I will certainly pass on your comments to the team to let them know what a great job they are doing! We strive to provide exceptional service to all our guests, and it is always rewarding to receive such positive feedback. We are happy to hear that you enjoyed our delicious breakfast. Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the future. Kind regards.

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Other web-users rate our hotel

  • 2,288 reviews 9.6/10 Location
  • 3,110 reviews 5/10 Room
  • 1,949 reviews 8.7/10 Service
  • 190 reviews 2.2/10 WiFi
  • 1,299 reviews 3.9/10 Comfort
  • 1,114 reviews 8.6/10 Breakfast
  • 1,064 reviews 2.5/10 Vibe
  • 848 reviews 4.6/10 Cleanliness

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