Mercure Edinburgh City Princes Street Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 1,244 reviews

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ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 200 meters from Edinburgh Waverley Station. Edinburgh Airport, just 6 miles away.

  • Nearby Edinburgh Castle and Scottish National Gallery

  • Scott's on Princes Street restaurant features local Scottish dishes with a modern twist.

  • Outstanding views of Princes street Gardens and the Old Town

Our accommodation(s)

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Hotel location

Mercure Edinburgh City Princes Street Hotel

Princes Street
United Kingdom

GPS:55.952573, -3.194425

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service


Scott's on Princes Street pairs excellent Scottish cuisine with a modern twist alongside warm and welcoming staff. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,244 reviews

TripAdvisor Rating  3.5/5  3,566 reviews

Good Location Abysmal Service and Archaic infrastructure

TripAdvisor rating 2.0/5

Fearless35429065807 TripAdvisor review

Good location pathetic hotel and abysmal service ! there were days when they left dirty cups in our rooms and didn’t even bother making our sheets. Their prices are as if they will give you stars but it’s very sub par…. Bare minimum amenities…

OK but no wow

TripAdvisor rating 3.0/5

Paul W TripAdvisor review

Rooms small but clean comfortable and recently decorated. Good shower. Large flat screen tv. Awful view from room (407). Dining and bar area very nice. Staff friendly and helpful. OK for a night after the rugby. Good buffet breakfast with plenty of choice.

Needs a deep clean

Customer review rating 1.0/5

John Couples - Confirmed reviews ALL

The hotel room was in a desperate need of a deep clean, the bathroom radiator was impossible to switch off making it difficult to sleep at night (the heat radiated through the whole room). The shower head had some sort of mould / fungus on it, the taps had residue around them which quite frankly was gross. The room would really benefit from a deep clean, aside from the gross bits there was just dust everywhere. The only good thing I can see was the staff was very friendly. Would I stay here again? No, I would rather book a Premier Inn at this point.

Great stay.

Customer review rating 5.0/5

James Couples - Confirmed reviews ALL

Very welcoming arrival from Craig and Sara.

Visit was a birthday treat from my daughter and her family..

TripAdvisor rating 5.0/5

Howard R TripAdvisor review

The Mercure was in a fabulous position in Prince`s Street, overlooking Prince`s Gardens and the Old Town. In view of our arriving early, the receptionist allowed us to store our until our rooms were ready, which meant we didn`t hve to carry them round Edinburgh all afternoon. We were upgraded to refurbished, front-facing bedrooms. The service was terrific. We sere served a lovely breakfast on the morning before we cheched out.

Dear Guest, Thank you for sharing your wonderful experience with us! We're delighted to hear that your stay at Mercure Edinburgh Princes Street Hotel, arranged as a special birthday treat by your daughter and her family, was enjoyable. Our hotel enjoys an enviable location on Princes Street, providing stunning views overlooking Prince's Gardens and the Old Town, offering our guests the perfect setting to appreciate the beauty of Edinburgh's city centre. We're pleased that our receptionist was able to assist you by allowing you to store your luggage upon early arrival, ensuring you could explore Edinburgh unburdened. It's fantastic to hear that you were upgraded to refurbished, front-facing bedrooms and that you found the service to be excellent. Providing exceptional service is our goal, and we're thrilled that you felt this was achieved. We're glad you also enjoyed a lovely breakfast before checking out. Your satisfaction is very important to us, and we're pleased we could contribute to making your stay memorable. We look forward to the opportunity to welcome you back to Mercure Edinburgh Princes Street Hotel in the future. Please don't hesitate to contact us for any future reservations or special requests. Warm regards,

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Other web-users rate our hotel

  • 2,285 reviews 9.6/10 Location
  • 3,082 reviews 5/10 Room
  • 1,946 reviews 8.7/10 Service
  • 190 reviews 2.3/10 WiFi
  • 1,291 reviews 3.9/10 Comfort
  • 1,110 reviews 8.6/10 Breakfast
  • 1,060 reviews 2.5/10 Vibe
  • 841 reviews 4.6/10 Cleanliness

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