Mercure Glasgow City Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 1,615 reviews

Mercure Glasgow City Hotel - Image 1
Mercure Glasgow City Hotel - Image 2
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Mercure Glasgow City Hotel - Image 4

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

Our accommodation(s)

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Hotel location

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ GLASGOW
United Kingdom

GPS:55.860086, -4.249992

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

INGRAM STREET CAFE BRASSERIE

Non contractual photo

Ingram Street Cafe offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,615 reviews

TripAdvisor Rating  3.5/5  1,487 reviews

Disappointing stay

TripAdvisor rating 1.0/5

David P TripAdvisor review

Very disappointed with this mercury hotel Not one wink of sleep in this - Very Overpriced room to be kept up by drunk guests/next to a loud street and more pubs and drunk people, the bed was absolutely terrible also and the rooms are extremely small - Will not be back

Dear G8379QTdavidp, Please accept my apologies for the noise disruption you encountered during your stay. we do have a dedicated management team on day and night who would have happily discussed this and spoken to the disruptive guests. Our central location does also mean that you can encounter noise from outside however even though we do have secondary glazing I appreciate that some guests can be less tolerable to noise. Thankyou for your review, Kind Regards Erica Coventry Front Office Manager

Fabulous

Customer review rating 5.0/5

Joanna A. Couples - Confirmed reviews ALL

We had a 21st booked and decided to stay over in one of the premier rooms, Staff were lovely and room had a small sitting area as well as the bedroom. Was lovely

Dear Joanna A., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry Front Office manager

Nice hotel

Customer review rating 4.0/5

Cathryn S. Friends - Confirmed reviews ALL

Was a nice quiet hotel, no plugs by the bed which was abit annoying. No channels on the TV either. WiFi was slow. Other than this it was a lovely stay and very nice and clean.

Dear Cathryn S., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I am sorry that you had issues with the tv and wifi, we could have looked in to this if we had known. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry Front Office Manager

Excellent Stay

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

This was my second visit to the Mercure and on each occasion have had an excellent stay

Dear Margaret M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and for your continue business Sincerely, Erica Coventry Front Office Manager

Comfortable room, decent breakfast.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Convenient location, room was a little small had there been two people.

Dear Mr Andrew M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We'd love to welcome you back soon Sincerely, Emma Mercure Reception

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Other web-users rate our hotel

  • 1,182 reviews 9.4/10 Location
  • 1,708 reviews 5/10 Room
  • 1,534 reviews 9.2/10 Service
  • 71 reviews 3.1/10 WiFi
  • 968 reviews 3.3/10 Comfort
  • 644 reviews 8.2/10 Breakfast
  • 636 reviews 5.9/10 Cleanliness
  • 269 reviews 4.1/10 Vibe

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