Mercure Brighton Seafront Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,823 reviews

Mercure Brighton Seafront Hotel - Image 1
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Description

Hotel extras

  • Our fantastic restaurant, bar & terrace on the Brighton seafront provides an idyllic backdrop

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings

  • The famous Bandstand is directly opposite the hotel

Our accommodation(s)

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Hotel location

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP BRIGHTON
United Kingdom

GPS:50.822763, -0.155482

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Coastal Brighton

Coastal is perfect for those looking to escape the bustle of the city, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch & dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,823 reviews

TripAdvisor Rating  3.5/5  708 reviews

Brighton Mercure. Honest opinion.

TripAdvisor rating 4.0/5

John M Couples - TripAdvisor review

The hotel is easy to find, but parking can be a challenge. The car park is under the hotel and can be quite hard to park if you have a large car. Booking in was a sinple and pleasant experience. The staff are very nice and helpful. Big shout out for Paul the maintenance man. As i was in a wheelchair, he was so helpful. He helped us park then took our bags up to our room. Thank you!! Getting to the room in my wheelchair was a little difficult due to the narrow corridors and sharp turns. Our room was lovely and comfy. I have never seen such a big bed! 7 foot wide i believe. Nice big bathroom. Unfortunately we had to leave early due to a family illness. We ate in the bar one evening and had the burger and fries. Very nice. Altogether a very pleasant stay. Thank you to all the staff. They made us feel quite welcome.

Lovely stay

Customer review rating 4.0/5

Steven C. Couples - Confirmed reviews ALL

Beautiful room with lovely sea view , the carpet was unfortunately a little stained but otherwise very clean. Exceptional friendly and accommodating staff . The hotel was a little out the way from the Christmas hustle and bustle we had to get uber . Breakfast was outstanding couldn’t of asked for better , wide selection of hot and cold

Dear Steven, We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis, Operarions Manager

Pre-Christmas Stay

Customer review rating 3.5/5

The V. Couples - Confirmed reviews ALL

Overall, our stay was good. We recommend that the hotel pays attention to areas where dust gathers. For example, the standing lamp in the bedroom (room 109) had a considerable amount of dust gathered on the top. Some of the furniture was slightly damaged or scuffed from previous guests, such as chipped table edges and markings on the carpet, missing reading light by the bed. It maybe worth noting for customers that the room/suit is above the main entrance area; therefore, you will hear other guests if there is a party or social gathering. There were cobwebs on the round lighting in the bar area (the front window/seating area). We waited in the bar area for 25 minutes before a member of staff entered the room to ask for our order. The staff were friendly and approachable, which made the stay pleasant.

Dear Luke, Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ioannis, Operations Manager

Well locatef

Customer review rating 4.5/5

Naomi W. Business - Confirmed reviews ALL

Lovely sea view room staff always friendly and helpful

Dear Naomi, We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis, Operations Manager

Had an enjoyable time at the hotel

Customer review rating 4.0/5

Anne C. Couples - Confirmed reviews ALL

The hotel staff were excellent, reception and breakfast. Very efficient. Breakfast was nice too. Room very dated but had everything you needed for a weekend break. We came via Secret Escapes so got two free cocktails which was a mice addition

Dear Anne C., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis,Operations Manager

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Other web-users rate our hotel

  • 1,104 reviews 8.1/10 Location
  • 2,247 reviews 6.2/10 Room
  • 2,164 reviews 9/10 Service
  • 16 reviews 6.1/10 WiFi
  • 895 reviews 4.8/10 Comfort
  • 889 reviews 4.6/10 Cleanliness
  • 877 reviews 7.6/10 Breakfast
  • 829 reviews 4.8/10 Amenities

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