Mercure Brighton Seafront Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 2,017 reviews

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Mercure Brighton Seafront Hotel - Image 1
Mercure Brighton Seafront Hotel - Image 2
Mercure Brighton Seafront Hotel - Image 3
Mercure Brighton Seafront Hotel - Image 4
149 Kings Road, BN1 2PP BRIGHTON, United Kingdom

Description

Hotel extras

  • Our fantastic restaurant, bar & terrace on the Brighton seafront provides an idyllic backdrop

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings

  • The famous Bandstand is directly opposite the hotel

Our accommodation(s)

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Hotel location

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP BRIGHTON
United Kingdom

GPS:50.822763, -0.155482

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

COASTAL BRIGHTON

Coastal is perfect for those looking to escape the city bustle, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch and dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,017 reviews

Customer review rating 4.5/5

Malcolm F. Couples - Confirmed reviews ALL

From the moment we checked in this was a lovely experience. We needed to be near enough to the centre of town to meet up with family and friends, as well as to do some shopping, and this hotel is very well located. Our room and bed were lovely, with a great view out over the sea.

Dear Malcolm, Thank you very much for your lovely feedback and for awarding us such a high overall score of 90/100. We’re delighted to hear that your stay with us was a relaxing and well‑rested one from the moment you checked in. It’s wonderful to know that our location worked so well for meeting family and friends, as well as enjoying some shopping, and that you found the hotel ideally placed for your visit. We’re also very pleased that you enjoyed your room, the comfort of the bed, and the beautiful sea view — these are aspects we’re particularly proud of. Thank you again for choosing to stay with us and for taking the time to share your experience. We truly hope to welcome you back to Mercure Brighton Seafront Hotel in the future. Warm regards, Ioannis Biternas Operations Manager

Customer review rating 4.0/5

Gary D. Business - Confirmed reviews ALL

We enjoyed the sea view room but felt there was very little wardrobe space and no drawers

Dear Gary, Thank you very much for taking the time to share your feedback and for rating your overall experience with us at 80/100. We’re delighted to hear that you enjoyed the fantastic seafront location and the beautiful sea views from your room. It’s also great to know that the room itself was enjoyable, particularly for your business stay. I do, however, appreciate your comments regarding the limited wardrobe space and lack of drawers. We understand how important adequate storage is, especially for business travellers, and your feedback has been noted and shared with our management team as part of our ongoing room reviews. I’m also sorry for the inconvenience caused by the payment issue not being communicated prior to your arrival. This should have been flagged sooner, and I apologise for this oversight. Your comments help highlight areas where our communication processes need to be improved. Thank you again for sharing your constructive feedback and for booking directly through the Mercure website. We truly appreciate your comments and hope to have the pleasure of welcoming you back to Mercure Brighton Seafront Hotel in the future. Warm regards, Ioannis Biternas Operations Manager

Customer review rating 2.5/5

Helen S. Friends - Confirmed reviews ALL

We arrived and were put in The Mews part of the building. We had to walk with our suitcases for quite a way up and down stairs and then when we got to the room our key didn't work !! Then I had a telephone call asking for more money because I had paid for a single and was in a twin. I had actually paid for a twin and was told to forget about it by the lady who called me!! We also couldn't park at the hotel because apparently someone had parked over two bays and therefore had to pay £34.50 to park. Overall not the best. Also in the twin room the beds were so close we it was like a double but two single beds. Nice bathroom though.

Dear Helen, Thank you for taking the time to share your feedback. I’m very sorry to hear that your stay did not meet expectations and that several issues affected your experience from arrival to departure. Please accept my apologies for the difficulties accessing your room in the Mews, including the key not working on arrival — this should never happen and understandably caused frustration. I’m also sorry for the confusion regarding your booking and the unnecessary follow‑up call about payment. Bookings should always be checked thoroughly before contacting guests, and I regret this error. I appreciate your comments regarding the lack of parking availability, the twin room layout with beds positioned too closely together, and the absence of a check‑out conversation. These are all valid points and will be reviewed with the relevant teams to improve procedures, communication, and guest comfort. While I’m pleased you found the bathroom nice and cleanliness acceptable, I regret that the overall experience led to disappointment. Thank you for your honest feedback — it is being taken seriously to help us improve. Warm regards, Ioannis Biternas Operations Manager

Customer review rating 4.5/5

Jennie G. Couples - Confirmed reviews ALL

Helpful staff

Dear Jennie G., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.5/5

Carrie H. Families - Confirmed reviews ALL

Lovely welcome by reception. Upgraded to Premium room in the Mews. Clean room, everything we needed. Breakfast staff efficient, but slow to replace run out food. Great to have a car park. Will be back!

Dear Carrie, Thank you very much for your lovely feedback and for rating your stay with us so highly at 90/100. We’re delighted to hear that you felt so well welcomed on arrival and that you enjoyed being upgraded to a Premium room in the Mews. It’s great to know that you found the room clean and well equipped, appreciated our excellent seafront location, and found the availability of on‑site parking a real benefit. We’re also pleased that our breakfast team were efficient, and I appreciate your comment about food replenishment — this is helpful feedback and will be shared with the team to ensure we remain attentive during busy periods. Thank you for your loyalty as an ALL Accor Classic member and for recommending us so highly. We’re especially pleased to hear that you’ll be back, and we look forward to welcoming you and your family again to Mercure Brighton Seafront Hotel in the future. Warm regards, Ioannis Biternas Operations Manager

Other web-users rate our hotel

  • 1,262 reviews 8.5/10 Location
  • 2,462 reviews 6.2/10 Room
  • 2,422 reviews 9.2/10 Service
  • 21 reviews 5.4/10 WiFi
  • 1,058 reviews 5.1/10 Comfort
  • 989 reviews 4.6/10 Cleanliness
  • 954 reviews 8/10 Breakfast
  • 932 reviews 4.8/10 Amenities

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