Mercure Brighton Seafront Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 2,116 reviews

Mercure Brighton Seafront Hotel - Image 1
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Description

Hotel extras

  • Opposite Brighton beach, sea-view rooms available, coastal bar & terrace dining year-round

  • Our fantastic restaurant, bar & terrace on the Brighton seafront provides an idyllic backdrop

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings & events alike

  • Brighton's famous Bandstand is directly opposite the hotel

Our accommodation(s)

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Room 1

Hotel location

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP BRIGHTON
United Kingdom

GPS:50.822763, -0.155482

Access and transport

Hotel services

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On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

COASTAL BRIGHTON

Coastal is perfect for those looking to escape the city bustle, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch and dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,116 reviews

Customer review rating 4.0/5

John B. Families - Confirmed reviews ALL

Dear John, Thank you for taking the time to share such detailed feedback following your stay with us, and for being a valued ALL member. I’m delighted to hear that you enjoyed our seafront location, excellent breakfast, and the atmosphere in our lounge and bar areas. It’s especially pleasing to know that our team made such a positive impression throughout your stay. Your kind comments about their politeness and helpfulness are greatly appreciated, and I will make sure that your special mention of Ben from Housekeeping is shared with him personally. I know he will be delighted to receive your recognition. I’m also pleased to hear that you found the booking process straightforward and that your room and bedding were kept clean throughout your stay. However, I appreciate your constructive feedback regarding several areas that require attention. I am sorry that you were unable to secure parking on-site and had to make alternative arrangements. I also understand your comments regarding the size of the breakfast area during busier periods. I was particularly concerned to read about the condition of the mattress and the issues with the air conditioning units. A stained mattress is certainly not acceptable, and your concerns regarding water dripping near the television and electrical sockets are entirely understandable. Thank you for reporting these matters during your stay. Please be assured that your comments have been shared with our Housekeeping and Maintenance teams for immediate review and follow-up. I also appreciate your observations regarding the corridor carpets in the Mews accommodation. Feedback such as yours helps us identify areas where refurbishment and investment are most needed. Despite these concerns, I’m delighted that you enjoyed your stay overall and that you felt unable to fault our team in any way. That is wonderful feedback for us to receive. Thank you again for your thoughtful and balanced review. We truly appreciate your comments and hope to have the pleasure of welcoming you and your family back to Mercure Brighton Seafront Hotel again soon. Kind regards, Ioannis Biternas Operations Manager

Customer review rating 4.5/5

Carole S. Families - Confirmed reviews ALL

Dear Carole , We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.5/5

Paske C. Couples - Confirmed reviews ALL

Dear Paske, We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 5.0/5

Dionne H. Couples - Confirmed reviews ALL

Dear Dionne , We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 4.0/5

Lisa T. Families - Confirmed reviews ALL

Dear Lisa, Thank you for taking the time to share your feedback. I’m delighted to hear that you really enjoyed your stay with us and that our bar and reception teams made such a positive impression. Your kind comments about their friendliness and helpfulness are greatly appreciated and will be shared with the team. I do, however, appreciate your constructive feedback regarding the parking charges. We understand that parking costs can be a concern for guests, particularly in a busy seafront city location, and we value your comments. I’m also sorry to learn that the air conditioning unit disturbed your sleep. A comfortable and restful night's stay is extremely important, and I apologise that the noise from the unit impacted your experience. Your feedback has been shared with our maintenance team so that the issue can be investigated and addressed. Thank you again for your kind and balanced review. We truly appreciate your feedback and hope to have the pleasure of welcoming you back to Mercure Brighton Seafront Hotel again soon. Kind regards, Ioannis Biternas Operations Manager

Other web-users rate our hotel

  • 1,318 reviews 8.5/10 Location
  • 2,531 reviews 5.9/10 Room
  • 2,402 reviews 8.9/10 Service
  • 20 reviews 4.2/10 WiFi
  • 1,126 reviews 4.9/10 Comfort
  • 982 reviews 7.9/10 Breakfast
  • 963 reviews 4.2/10 Cleanliness
  • 943 reviews 4.9/10 Amenities

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