Mercure Box Hill Burford Bridge Hotel

Mercure Box Hill Burford Bridge Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 712 reviews

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Hotel extras

  • Outdoor heated swimming pool available to guests. Seasonally open.

  • Quiet location overlooking the tranquil River Mole and close to National Trust walks.

  • Onsite private parking available to guests.

  • Ideal for meetings, private functions and weddings for up to 180 people.

  • Emlyn's Restaurant offers hearty seasonal local dishes.

ALLSAFE approved hotel

Hotel location

Mercure Box Hill Burford Bridge Hotel

At the Foot of Box Hill
RH5 6BX DORKING
United Kingdom

GPS:51.254146, -0.321841

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

EMLYN RESTAURANT

Emlyn Restaurant is open to residents and non-residents alike. Overlooking the gardens, you can experience fine British contemporary cuisine in an exquisite setting. Al fresco dining is available in our beautifully landscaped gardens.

Our accommodation(s)

With their fresh new look, all of our 57 rooms are en-suite and offer modern convenience and comfort. You'll find air-conditioning, flat-screen TVs, free WIFI, tea & coffee making facilities, hairdryer and iron and ironing board. or 24-hour room service for something more. You'll find air-conditioning and all the usual things; toiletries, direct dial telephone with a direct line in, hairdryer and iron and ironing board.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  712 reviews

TripAdvisor Rating  3.5/5  974 reviews

Perfect!

TripAdvisor rating 5.0/5

Victoria B Couples - TripAdvisor review

We really enjoyed our “secret escape” night here, tremendous value including a really delicious dinner and breakfast. Our room was very nice; quiet and peaceful, very clean, with a lovely balcony, comfy bed and a bath too. Products smelled lovely. The hotel is lovely. We loved all the cosy seating areas, lots of interesting art work every where, also an attractive bar and restaurant. The restaurant staff were very attentive and friendly, well all the staff were nice. Parking was included. We did a lovely circular walk from the hotel to the Stepping Stones and up to Box Hill, there are new steps and paths which made it much easier than our last visit! We will definitely come back again and I’d recommend it to anyone. I think the couple of previous negative reviews must have got mixed up with somewhere else because it was lovely and warm and cosy.

Damp Room

TripAdvisor rating 1.0/5

L9164EAalanm Couples - TripAdvisor review

Worst hotel i have ever stayed in, damp, cold, no heating, no hot water, avoid like the plague or if you stay you may get the plague. The carpet in the corridor to the room was soaking wet, the smell of damp was so strong, should not have been open.

Genteel Accommodation

Customer review rating 4.5/5

Alexandra O. Couples - Confirmed reviews ALL

In a lovely location close to a nice busy town we could park easily and enjoy a couple of days in comfort and style. The bar and lounge are beautifully decorated and friends were able to join us there for drinks. It was a joy to see the Christmas trees and decorations. It was an effort to get our luggage upstairs so thank you to the charming young staff member who helped us so easily.

Awful

TripAdvisor rating 1.0/5

N3484QSbrendam Couples - TripAdvisor review

Stayed here for our wedding anniversary, wish we hadn’t,, although it’s a lovely location,and expensive hotel,,DONT be fooled by the luxury setting. Our room was cold all night, despite three trips down to reception to ask for the heater to be switched on , on our third trip down we were offered an extra duvet . The breakfast was awful, it was just Luke warm,and the hash browns we’re actually cold,,even the dish they were in was cold,,No attempt to keep them warm. The hot water for the tea had been standing, so it wasn’t boiling water for the tea, We did contact the hotel to complain, but they wasn’t interested. Will NOT be visiting this hotel again.

OK experience, did the job

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Great breakfast, good bar area, but rooms need updating. Good value for money and friendly staff.

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Other web-users rate our hotel

  • 240 reviews 8.4/10 Location
  • 660 reviews 5.4/10 Room
  • 726 reviews 7.4/10 Service
  • 389 reviews 5.7/10 Food
  • 281 reviews 6/10 Amenities
  • 271 reviews 3.6/10 Cleanliness
  • 258 reviews 5.5/10 Breakfast
  • 250 reviews 5.8/10 Comfort

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