Mercure Box Hill Burford Bridge Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 622 reviews

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Mercure Box Hill Burford Bridge Hotel - Image 1
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At the Foot of Box Hill, RH5 6BX DORKING, United Kingdom

Description

Hotel extras

  • Outdoor heated swimming pool available to guests. Seasonally open.

  • Quiet location overlooking the tranquil River Mole and close to National Trust walks.

  • Onsite private parking available to guests.

  • Ideal for meetings, private functions and weddings for up to 180 people.

  • Emlyn's Restaurant offers hearty seasonal local dishes.

Our accommodation(s)

Hotel location

Mercure Box Hill Burford Bridge Hotel

At the Foot of Box Hill
RH5 6BX DORKING
United Kingdom

GPS:51.254146, -0.321841

Telephone
Fax +44 1306 880386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EMLYN RESTAURANT

Emlyn Restaurant is open to residents and non-residents alike. Overlooking the gardens, you can experience fine British contemporary cuisine in an exquisite setting. Al fresco dining is available in our beautifully landscaped gardens.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  622 reviews

TripAdvisor Rating  3.5/5  1,034 reviews

Nice hotel, shame about the television.

Customer review rating 3.5/5

Geoff Couples - Confirmed reviews ALL

This is a really nice hotel, restaurant is good, breakfast excellent, staff friendly and helpful all spoilt by poor quality infrastructure resulting is a TV that offered only broken sound and a screen consisting of multi-colored blocks. So what will be my lasting memory of two nights at the Burford Bridge hotel? Well, as often is the case it won’t be the positive stuff.

Wonderful stay

TripAdvisor rating 5.0/5

Triton_Traveller TripAdvisor review

I really don't understand the negative reviews here. We stayed over in August and returned in September as we enjoyed it so much the first time. The staff are all very polite and helpful and the buildings clean and well cared for. The gardens are a delight, particularly the heated outdoor swimming pool. That was the icing on the cake! Parking was plentiful. Our room was large and well equipped (a superior I think) and had a covered patio that we'd like to have used more. As we had a dog, we ate in the bar at night. That was absolutely fine; we were told we could eat at a table outside the restaurant but we plumped for the bar as we only wanted sandwiches. We hope to return again some time! If you have a dog, there are lots of great walks on your doorstep. For evening walks, we just strolled along the main road as it had verges and was fairly quiet late at night.

Thank you for your very kind words, we are delighted you to have you as a loyal guest and look forward to welcoming you all back in the near future.

friendly staff

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

All good , only that the toilet was not usable.

Thank you for your very balanced review and understanding of the issues you experienced. We look forward to welcoming you back in the near future.

Great weekend

Customer review rating 4.5/5

Sam Couples - Confirmed reviews ALL

Lovely hotel, with friendly and helpful staff. The outside swimming pool was great and it felt like we were abroad. Good location for walking and a glass of wine at nearby Denbies vineyard.

Thank you for your great feedback, we hope to see you back soon.

Fabulous Escapism

Customer review rating 5.0/5

Martyn Couples - Confirmed reviews ALL

10 out of 10 for everything except service which has to be 20 of 10 due mainly to Mary the manageress and Rafa member of her team , outstanding personal touch made our anniversary a success .

Thank you for your very kind words, I'll be sure to share with Mary and her team

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Other web-users rate our hotel

  • 260 reviews 8.9/10 Location
  • 623 reviews 6/10 Room
  • 582 reviews 8.2/10 Service
  • 8 reviews 4.8/10 WiFi
  • 261 reviews 5.7/10 Comfort
  • 210 reviews 6.5/10 Breakfast
  • 202 reviews 4.9/10 Cleanliness
  • 142 reviews 9.2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.