Mercure Brighton Seafront Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,775 reviews

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Mercure Brighton Seafront Hotel - Image 1
Mercure Brighton Seafront Hotel - Image 2
Mercure Brighton Seafront Hotel - Image 3
Mercure Brighton Seafront Hotel - Image 4
149 Kings Road, BN1 2PP BRIGHTON, United Kingdom

Description

Hotel extras

  • Our fantastic restaurant, bar & terrace on the Brighton seafront provides an idyllic backdrop

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings

  • The famous Bandstand is directly opposite the hotel

Our accommodation(s)

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Hotel location

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP BRIGHTON
United Kingdom

GPS:50.822763, -0.155482

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Coastal Brighton

Coastal is perfect for those looking to escape the bustle of the city, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch & dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,775 reviews

TripAdvisor Rating  3.5/5  705 reviews

Ok Stay

Customer review rating 3.0/5

Jayne I. Couples - Confirmed reviews ALL

noticeable stains on carpets, toilet had not been cleaned properly stains on toilet seat. Bathroom was freezing was a cold and windy day and the draft in the bathroom from ceiling fan was blowing in cold air which the towel rail did not heat enough. Windows in bedroom blowing in cold air and quite noisy.

Dear Jayne I., Thank you for taking the time to complete our TrustYou Survey following your recent stay with us at the Mercure Brighton Seafront Hotel. We appreciate your feedback and we are sorry to hear that your stay with us did not meet your expectations. We are disappointed to hear about the issues you experienced with the cleanliness of your room, including the noticeable stains on the carpets and toilet seat. This is certainly not the level of cleanliness that we strive to provide and we apologize for any inconvenience this may have caused you. We are also sorry to hear that you found the bathroom to be cold and drafty. We will review the heating system in the bathroom to ensure that our guests are comfortable during their stay. We also apologize for any noise disturbance you experienced due to the windows. Thank you again for your feedback. We hope that you will give us another opportunity to serve you and to provide you with a more enjoyable experience in the future. Best regards, Ioannis Operations Manager

Great service from staff

Customer review rating 4.5/5

Haybells Business - Confirmed reviews ALL

The staff were all really helpful and welcoming. The room was nice and clean. Parking is a little bit tight.

Very good

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Friendly staff and very welcoming. Nothing was too much trouble and room had great facilities.

Clean, everything you needed for a nights stay, polite staff

Customer review rating 3.5/5

Natalie M. Business - Confirmed reviews ALL

Clean and well equipped double room, third floor, however it is located about something on the lower floors that sounds like a generator running all night- made for a noisy nights sleep! Shower is lovely and hot but you either pick hot water or water pressure- can’t have both! Easy check in and out, polite staff, bar staff attentive, evening meal was ok, lots of range for breakfast.

Dear Natalie M., Thank you for taking the time to complete our survey following your recent stay at the Mercure Brighton Seafront Hotel. We appreciate your feedback and are pleased to hear that you found your room to be clean and well-equipped, and that our staff were polite and attentive during your stay. We apologize for the noise disturbance you experienced due to the generator-like sound on the lower floors. We understand that this may have negatively impacted your sleep, and we will take steps to address this issue to ensure that our guests have a comfortable and restful stay. We are glad to hear that you enjoyed our breakfast offering and that our bar staff were attentive during your stay. However, we apologize if your evening meal did not meet your expectations. Thank you again for your feedback. We hope that you will give us another opportunity to serve you in the future. Best regards, Ioannis Operations Manager

Brighton We are the MODS

TripAdvisor rating 5.0/5

russdite TripAdvisor review

Had the pleasure of an overnight stay for work , we are currently in the process of working on replacing ALL the flooring ( which people negatively review ) just to explain , being a Seaside establishment customers do tend to walk in and with that bring salt water , road dirt and in general the area has a lot of foot traffic , that said " hopefully " that explains the negatives . Very silent room "120 " Breakfast was top form , bar staff and reception ACE , Kelly the GM brilliant and obviously cares about the establishment .

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Other web-users rate our hotel

  • 1,089 reviews 8.1/10 Location
  • 2,218 reviews 6.2/10 Room
  • 2,120 reviews 9/10 Service
  • 17 reviews 6.3/10 WiFi
  • 891 reviews 4.9/10 Comfort
  • 870 reviews 4.7/10 Cleanliness
  • 865 reviews 7.5/10 Breakfast
  • 811 reviews 4.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.