Mercure Brighton Seafront Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,724 reviews

Mercure Brighton Seafront Hotel - Image 1
Mercure Brighton Seafront Hotel - Image 2
Mercure Brighton Seafront Hotel - Image 3
Mercure Brighton Seafront Hotel - Image 4

Description

Hotel extras

  • Our fantastic restaurant, bar & terrace on the Brighton seafront provides an idyllic backdrop

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings

  • The famous Bandstand is directly opposite the hotel

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP BRIGHTON
United Kingdom

GPS:50.822763, -0.155482

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Coastal Brighton

Non contractual photo

Coastal is perfect for those looking to escape the bustle of the city, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch & dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,724 reviews

TripAdvisor Rating  3.5/5  697 reviews

The Mercure hotel has exceptional staff, beautiful decor with space to relax, eat and drink

Customer review rating 4.5/5

Mrs M. D. Couples - Confirmed reviews ALL

Our experience at this hotel was magical they not only put us in a spacious room with excellent seaviews but they rescued our anniversary from a poor booking I made online with a different hotel. They put us in the same room we had booked the 17/10/24 . The weather was gorgeous which complemented the amazing seaviewsand amazing decor and layout of the hotel .

Dear Mrs M. D., Thank you for sharing your feedback with us. We are thrilled to hear that you had a magical experience during your recent stay at our hotel. It is great to know that you found our staff to be exceptional, and that they were able to put you in a spacious room with excellent sea views. I am glad to hear that we were able to rescue your anniversary from a poor booking experience you had elsewhere. Our team takes pride in providing our guests with exceptional service, and it is always encouraging to hear that their efforts have been appreciated. It is wonderful to hear that you enjoyed the beautiful decor and layout of our hotel, and that the gorgeous weather complemented your amazing sea views. Thank you for choosing our hotel for your anniversary celebration, and we hope to have the pleasure of serving you again in the future. Best regards, Ioannis Operations Manager

Friendly and helpful staff in a quirky and well located hotel

Customer review rating 5.0/5

Perry Couples - Confirmed reviews ALL

A one night stay. We were greeted warmly by Jacob, who gave us helpful advice about the locality. The quirkiness of the decor suited us, as did the seafront position. The room was comfortable and the breakfast was really good (we had continental rather than hot- but it looked lovely). The staff at breakfast were very helpful and cheerful. Everyone seemed proud of their hotel - as they should be.

Dear Perry, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had an enjoyable one night stay at our hotel. I am glad to hear that Jacob provided you with helpful advice about the locality and that you found the quirkiness of the decor to be to your liking. We are pleased to learn that you found your room to be comfortable and that you enjoyed the breakfast. Our team takes pride in providing our guests with an exceptional dining experience, and it is always encouraging to hear positive feedback. Thank you for mentioning the helpfulness and cheerfulness of our staff at breakfast and especially Jacob.. We will make sure to recognize them for their efforts. Thank you for choosing our hotel, and we look forward to serving you again in the future. Best regards, Ioannis Operations Manager

Good stay

Customer review rating 5.0/5

Angela Couples - Confirmed reviews ALL

Excellent check in staff

Dear Angela, Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a good stay at our hotel. I am glad to hear that our check-in staff provided you with excellent service. Our team takes pride in providing our guests with exceptional service, and it is always encouraging to hear positive feedback. Thank you for choosing our hotel, and we look forward to welcoming you back in the near future. Best regards, Ioannis Operations Manager

Good weekend stay

Customer review rating 4.5/5

Ivana Families - Confirmed reviews ALL

I stayed with my teenage daughter for 3 nights. We enjoyed a special personalized care, liked the hotel and decor, food and drinks. Room access was a slight challenge with luggage through few stairs. I appreciated flexibility when amending reservation 2 days before arrival. Hotel is on the sea front of Brighton towards west beach. Overall we were happy especially with the reception and customer service.

Dear Ivana, Thank you for sharing your feedback with us. It is wonderful to hear that you and your daughter had a good weekend stay at our hotel. I am pleased to learn that you enjoyed the special personalized care you received, as well as the hotel's decor, food, and drinks. I am sorry to hear that accessing your room with luggage was a slight challenge due to the few stairs. We appreciate your feedback and will consider this when making improvements to our property. I am glad to hear that our team was able to accommodate your request to amend your reservation two days before arrival. We always strive to provide our guests with the best possible service and flexibility. Thank you for choosing our hotel, and we look forward to welcoming you back in the near future. Best regards, Ioannis Operations Manager

Good Stay

Customer review rating 4.0/5

Neal Couples - Confirmed reviews ALL

Over all a very good experience, we had a privilege room that was very spacious with a lovely sea view, the hotel was situated in a very good location & the on-site parking was definitely a bonus. We booked bed & breakfast and we were not disappointed with the quality & choice on offer for breakfast. However on a negative note the carpets in the breakfast & bar area were very worn & appeared dirty which surprised us as this was a 4* hotel & let these areas down. The lady on reception called Marta was very pleasant & helpful. Also the waiter who was called Ben who served us at breakfast is a real credit to the hotel with his warmth & pleasant demeanour.

Dear [Guest], Thank you for taking the time to share your feedback with us. I am pleased to hear that you had a very good experience during your recent stay at our hotel. It is great to know that you found your privilege room to be spacious with a lovely sea view and that you enjoyed the hotel's prime location as well as the on-site parking facilities. I am sorry to hear that the carpets in the breakfast and bar area did not meet your expectations. We take all feedback seriously and will ensure that our housekeeping team addresses this issue. I appreciate you mentioning Marta from reception and Ben from breakfast service for their excellent service. They will be thrilled to hear that their efforts have been recognized. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the near future. Best regards, Ioannis Operations Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,078 reviews 8.1/10 Location
  • 2,196 reviews 6.1/10 Room
  • 2,068 reviews 8.9/10 Service
  • 16 reviews 3.9/10 WiFi
  • 874 reviews 4.6/10 Comfort
  • 861 reviews 4.5/10 Cleanliness
  • 829 reviews 7.5/10 Breakfast
  • 785 reviews 4.7/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Brighton