Mercure Swansea Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 434 reviews

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Mercure Swansea Hotel - Image 1
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Mercure Swansea Hotel - Image 4
Phoenix Way, Swansea, SA7 9EG SWANSEA, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Located just three miles from Swansea city centre

  • Feel Good Health Club with a fitness suite.

  • The Brasserie restaurant serves international cuisine

  • 9 meeting rooms which accommodate up to 120 guests

Our accommodation(s)

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Hotel location

Mercure Swansea Hotel

Phoenix Way, Swansea
SA7 9EG SWANSEA
United Kingdom

GPS:51.654547, -3.912013

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Soak up the atmosphere in our restaurant and enjoy inspiring views over the surrounding area. Choose from a diverse collection of mouthwatering dishes prepared using fresh and local produce. Don't forget to try one of our delicious desserts too.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  434 reviews

TripAdvisor Rating  4.0/5  516 reviews

Certificate of excellence 2024

10/10 Experience

TripAdvisor rating 5.0/5

Theresa C TripAdvisor review

I want to take this opportunity to give an enormous Thank You to Rachel Wood (M&E Hub Executive) for all your help and support in organising our family's surprise 70th Birthday Party for my mum. You clearly went above and beyond to make sure absolutely everything was prepared exactly as we wanted, family were travelling from all over the UK and they were so pleased to be able to relax in the rooms you had allocated for us before our surprise party. The party buffet was outstanding and venue was brilliant for us to celebrate and enjoy a fabulous evening, we have cherished memories that will stay with us forever. All the staff at Swansea Mercure were fantastic in accommodating us throughout our entire stay and the breakfast buffet was a 10/10. Thank you so much Rachel you really are an an amazing event organiser and an absolute credit to the Mercure hotels.'

Friendly staff

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Good clean hotel . Staff are lovely and although short staffed people like Nicola go above and beyond to make sure you have what you need. Bar snacks could be a bit more imaginative and the evening menu seems to have changed little in months. Breakfast is usually good however.

Dear Guest thank you for taking the time to leave us a review we do appreciate it and do take all feedback seriously. We do hope to see you again soon.

Comfortable Stay

Customer review rating 5.0/5

Richard Business - Confirmed reviews ALL

From check in to check out, had a great stay. Room was clean and bed comfortable. Added bonus of being able to have dinner out in the gardens , nice touch to finish my busy day in the office.

Hi Richard, Thank you for your review, we do appreciate your comments and we really look forward to welcoming you back again soon.

Great stay

Customer review rating 5.0/5

Ianto B. Solo - Confirmed reviews ALL

Good value for money

Dear Guest Thank you for your review from your recent stay with us, we hope to see you again soon

Great stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Good location, Plenty of free parking, check in was quick. Room was of a good clean standard, very comfortable, breakfast was plenty and hot, will be staying again

Dear guest, Thank you so much for taking the time to share your experience at Mercure Swansea. We are thrilled to hear that you enjoyed our convenient location, ample free parking, efficient check-in process, and comfortable, clean rooms. It's also fantastic to hear that you found our breakfast plentiful and hot. We are delighted to hear that you plan on staying with us again in the future. We can't wait to welcome you back! Warm regards, Niall Dawkins The Mercure Swansea Team

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Other web-users rate our hotel

  • 235 reviews 9.3/10 Location
  • 596 reviews 6/10 Room
  • 559 reviews 8.9/10 Service
  • 10 reviews 7.5/10 WiFi
  • 281 reviews 7.9/10 Breakfast
  • 248 reviews 6/10 Food
  • 245 reviews 6.3/10 Cleanliness
  • 187 reviews 4.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.