Mercure Hull Grange Park Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 876 reviews

Mercure Hull Grange Park Hotel - Image 1
Mercure Hull Grange Park Hotel - Image 2
Mercure Hull Grange Park Hotel - Image 3
Mercure Hull Grange Park Hotel - Image 4

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 600 free car parking spaces exclusive to hotel guests

  • 19th century hotel set among 12 acres of landscaped gardens

  • On-site swimming pool, jacuzzi and gym facilities

  • 12 flexible meeting rooms can cater for up 450. International Suite holds up to 550 guests

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Hull Grange Park Hotel

Grange Park Lane, Willerby
HU10 6EB HULL
United Kingdom

GPS:53.766179, -0.452092

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Non contractual photo

The hotel's friendly, professional team make sure dishes from The Brasserie menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  876 reviews

TripAdvisor Rating  4.0/5  1,429 reviews

5* staff, 2* hotel.

TripAdvisor rating 3.0/5

Manc61 TripAdvisor review

I’ve stayed here a number of times over the last few years and gradually seen it decline. The staff are great, they’re the hotel’s saving grace and I’ve seen the same faces over the years so they must be a good team as they stay loyal. I arrived late, 22:30, but food wasn’t being served as the chef had gone home. I only wanted a sandwich but I couldn’t get one, even though they advertise 24 hour room service. The corridor (2nd floor) and room smelled musty, as though there had been a leak that hadn’t dried out. The bedroom and bathroom were clean, just very dated. TV is small, maybe only 24”, not sure how many channels as I only watched the news. The hotel is in desperate need of a facelift and it will put me off returning until it’s done.

Room facilities.

TripAdvisor rating 3.0/5

Footprints623206 TripAdvisor review

The food and staff were very good, as was the pool and gym. However the room was like stepping back in time, in need of refurbishing, the bathroom was the worst. Also no cupboards or draws to hang or stow clothes, apart from a small open space behind a mirror. We had to leave all our clothes in the suitcase apart from jackets, for these we moved the ironing board out and hung them on the iron support bracket. It was definitely the worst botel room we have ever stayed in for a 4 star hotel. Would we stay again? Not unless thete is a complete room make over.

Thank you for your review. I am concerned that you felt our rooms were not of a four star standard, I will be reviewing the room you stayed in and looking at what areas we can improve. Thank you for taking the time to share your experience regards David

Marvelous.

Customer review rating 4.5/5

Paul T. Business - Confirmed reviews ALL

Lovely place,, lovely helpful staff.

Dear Paul T., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff

Great Stay

Customer review rating 5.0/5

Martin Families - Confirmed reviews ALL

Great stay while visiting family,all staff are amazing

Dear Martin R., How fabulous to hear you had a great stay and that the mentioned staff helped with it. It is always great to have you stay. Sincerely, Reception

Hotel in good area

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Didn't make 4star expectations on rooms and service in restaurant was slow.Food was good when it came but had staff issues at breakfast.

Dear Margaret S., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 275 reviews 9.1/10 Location
  • 1,105 reviews 5.7/10 Room
  • 1,303 reviews 9.2/10 Service
  • 14 reviews 5.8/10 WiFi
  • 483 reviews 8.9/10 Breakfast
  • 452 reviews 6/10 Cleanliness
  • 333 reviews 3.6/10 Vibe
  • 198 reviews 5.8/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Hull