Mercure Hull Grange Park Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 904 reviews

Mercure Hull Grange Park Hotel - Image 1
Mercure Hull Grange Park Hotel - Image 2
Mercure Hull Grange Park Hotel - Image 3
Mercure Hull Grange Park Hotel - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 600 free car parking spaces exclusive to hotel guests

  • 19th century hotel set among 12 acres of landscaped gardens

  • On-site swimming pool, jacuzzi and gym facilities

  • 12 flexible meeting rooms can cater for up 450. International Suite holds up to 550 guests

Our accommodation(s)

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Hotel location

Mercure Hull Grange Park Hotel

Grange Park Lane, Willerby
HU10 6EB HULL
United Kingdom

GPS:53.766179, -0.452092

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Non contractual photo

The hotel's friendly, professional team make sure dishes from The Brasserie menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  904 reviews

TripAdvisor Rating  4.0/5  1,423 reviews

Lots of visits over the past year

TripAdvisor rating 5.0/5

bobbybeamer16 TripAdvisor review

I have stayed a lot over the past year and the service is always great. The staff are the best thing about the hotel - especially Linda at breakfast. I also enjoy being able to swim early in the morning in the pool and work out in the gym which always has plenty of space. Will be continuing to stay

Dear Bobby Thank you for your wonderful review. I am delighted Linda and the team look after you so very well Best wishes David

Family friendly, great value for money.

TripAdvisor rating 4.0/5

Kerry b TripAdvisor review

We stayed for one night in a family room. 2 adults and one child. The colouring packs for kids at the check in desk was a nice touch but there were only 2 cups in the room and 2 sets of towels but nothing was too much trouble for the friendly reception staff who gave us extras when requested, The room was quiet and comfortable and the pool, although half in use for swimming lessons was useful to entertain our son along with the pool table. We didn’t book breakfast as it was as expensive as an evening main but the evening meal was pleasant despite there being an issue with the dessert not being as described, this was rectified quickly and without fuss. The only negative is the design of the shower with a shallow tray raised up so mid shower the water started overflowing on to the floor and flooding the bathroom. I would return again if I was in the area. Good value for money.

Dear Kerry Thank you for your review. I am pleased you enjoyed your stay and will be staying with us again when you return to the area. You have raised several areas where we can make improvements and I will be sharing with the team and helping them take action - feedback such as this is very valuable - thank you! Best wishes David

Friendly staff. Rooms need an update.

TripAdvisor rating 4.0/5

Kenny131 Friends getaway - TripAdvisor review

Hotel is very dated. Bedrooms spacious with comfortable beds. As with others I found the pillows to be thick and hard. Bathroom was clean but no grab rails when using the shower in the bath. Sadly my toilet did not flush. Good parking and friendly staff.

Dear Kenny Thank you for your review. You have raised a number of areas where we need to improve - thank you and I am sorry things were not as they should have been. Best wishes David

Good family overnight stay

TripAdvisor rating 4.0/5

Global37785538948 Families - TripAdvisor review

We stayed here for one night in a family room. Beds were comfy, plenty of room for us, staff were great and the breakfast was brilliant. Continental and hot options. The hot breakfast was a buffet so we could go and replenish our plates when we wanted. Husband and daughter used the pool which they enjoyed. The room and bathroom was dated but very clean and comfortable. We would definitely stay again if we were in the area. Warning about room service: we ordered via the QR code (Order with Jo). Order was taken and we had an email confirmation. After an hour and a half, no food arrived. When we called down to the front desk they said there can be problems with this system. They were great and brought the order as quickly as possible. The food was good, kids sausage and mash was great! Don’t bother ordering through the ‘Order with Jo’ link, order directly with the front desk.

Thank you for your review

Great staff good location but in need of renovating!

TripAdvisor rating 4.0/5

Bettysioux83 TripAdvisor review

The room was clean and tidy for the 5 days I stayed. The pillows are quite big and thick, I did requested a smaller thinner one but they didn't have one on my request. Bathroom was clean and tidy but was in need of updating. Shower wasn't a power shower and to be honest wasn't very good at all due to shower head and pressure. The swimming pool and changing rooms are in need of updating as well they were very tired and showers weren't good either. On a positive note the restaurant food was very good and the staff were really pleasant and professional especially Linda! Breakfast time there was always plenty to choose from and Linda was always there to top it all up. Thanks Linda!

Dear Betty Thank you for your thoughtful review. I am disappointed we were not able to offer a smaller pillow for you, a choice of pillows is important and we are now in a place to do this. We are reviewing our present showers and I am sorry this affected the quality of the shower you had. We have just completed works in our Health Hub and next week are starting improvement works in the leisure changing rooms. I am please the team looked after you well, Linda is star Regards David

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Other web-users rate our hotel

  • 266 reviews 9.2/10 Location
  • 1,110 reviews 5.6/10 Room
  • 1,270 reviews 9.3/10 Service
  • 14 reviews 5/10 WiFi
  • 475 reviews 8.9/10 Breakfast
  • 450 reviews 5.9/10 Cleanliness
  • 327 reviews 3.6/10 Vibe
  • 197 reviews 5.9/10 Value

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