Mercure Hull Grange Park Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 872 reviews

Best price
guarantee
Mercure Hull Grange Park Hotel - Image 1
Mercure Hull Grange Park Hotel - Image 2
Mercure Hull Grange Park Hotel - Image 3
Mercure Hull Grange Park Hotel - Image 4
Grange Park Lane, Willerby, HU10 6EB HULL, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 600 free car parking spaces exclusive to hotel guests

  • 19th century hotel set among 12 acres of landscaped gardens

  • On-site swimming pool, jacuzzi and gym facilities

  • 12 flexible meeting rooms can cater for up 450. International Suite holds up to 550 guests

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Hull Grange Park Hotel

Grange Park Lane, Willerby
HU10 6EB HULL
United Kingdom

GPS:53.766179, -0.452092

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Non contractual photo

The hotel's friendly, professional team make sure dishes from The Brasserie menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  872 reviews

TripAdvisor Rating  4.0/5  1,430 reviews

Good stay!

TripAdvisor rating 4.0/5

latvianlegend1983 Business - TripAdvisor review

Stayed here for a night this week as had a meeting locally the following day. Booked fairly late notice into a twin room for sole use. Checked in around 7, greeted by a very friendly receptionist who noted that I had a twin booked and very kindly upgraded me into a double Privilege room. The room was in a really quiet location on the first floor, at the end of a corridor, and I found it to be very good. Decent space, comfortable bed, light and airy. Nice coffee machine, only thing I would say is desk and TV a little small but no great issue. Bathrooms are not new or modern but absolutely spotlessly clean. Didn't use the facilities aside from the restaurant for breakfast which was a pretty standard buffet done well. Staff extremely friendly across the hotel. Would definitely recommend if you need to be in the area!

Thank you for your review. I am pleased you enjoyed your stay with us. Best wishes David

Comfortable stay

Customer review rating 4.5/5

Phil W. Couples - Confirmed reviews ALL

Went for a surprise birthday, and thoroughly enjoyed the experience for which the hotel assisted in.

Dear Philip W., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

Poor overall.

Customer review rating 1.5/5

Nigel R. Friends - Confirmed reviews ALL

Room poky. Bathroom outdated, no shower gel, awkward flooring (tiled and slippy), carpet dirty and stained. No assistance with luggage when arriving despite being given a room at the other end of the hotel. Breakfast chaotic and continually lacked food. Long waits for bacon etc. This place needs a lot of money spending on it and a total rethink about what customer service really means.

Dear Nigel R., Thank you for taking the time to tell us about your experience at the Mercure Hull Grange Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception

Nice time

Customer review rating 4.5/5

Sheila Couples - Confirmed reviews ALL

We had an enjoyable stay at the Grange Park hotel lovely staff nice rooms

Dear Sheila W., Thank you for sharing such lovely sentiments about your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff

Very welcoming by the staff

Customer review rating 5.0/5

Caroline Families - Confirmed reviews ALL

Gentlemen on reception was very friendly and welcoming. Restaurant staff were very helpful and looked after us well. Food was lovely. Evening meal and breakfast. Pool was warm and family bedroom superb. Great value for money.

Dear Caroline K., We very much appreciate your comments regarding your stay at the Mercure Hull Grange Park Hotel. Thank you for the lovely comments regarding Gary, it is nice to hear he helped make your stay better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff

In partnership with TripAdvisor

Other web-users rate our hotel

  • 277 reviews 9.1/10 Location
  • 1,111 reviews 5.7/10 Room
  • 1,316 reviews 9.2/10 Service
  • 14 reviews 5.8/10 WiFi
  • 492 reviews 8.9/10 Breakfast
  • 452 reviews 6/10 Cleanliness
  • 342 reviews 3.6/10 Vibe
  • 198 reviews 5.9/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Hull

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.