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Pullman Paris Roissy-CDG Airport Hotel 4 stars

Customer review rating 4.5/5 13,874 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
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Pullman Paris Roissy-CDG Airport
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+ 22 Services

Hotel extras

  • Free covered car park

  • Premium location within 5 minutes of terminals via CDGVAL automatic train

  • Known for being the best hotel at Roissy CDG

  • Ideal hotel for family traveling, and day-use

  • ALLSAFE: all health measures are in place to ensure your safety

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Porter
  • Concierge
  • Room for hearing impaired guests
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 19 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Pullman Paris Roissy-CDG Airport

3 Bis Rue De La Haye
Roissypole / Cs 10008
95935 roissy
france

Tel: +33170031163

Fax: (+33)1/70031162

Check-in from 14h00

Check out up to 12h00

  • RER B :  B AEROPORT ROISSY CDG 1 - 3

  • By plane

    CDG AIRPORT At 0.1km / 0.06 miles

  • By train

    CDG 1 AIRPORT At 1km / 0.62 miles

GPS :49.010675, 2.561983

Our accommodation(s)

The Christopher Pillet signature rooms at the Pullman Roissy-CDG Airport hotel combine functionality and elegance for optimum comfort before, during or after your journey. Enjoy peace and quiet from the moment you arrive. Relax in a spacious bed or unwind in the rain shower or bathtub. Enjoy a VIP experience, with a memory foam pillow, digital press, large flat-screen TV and access to our Fit Lounge.

CLASSIC ROOM, 1 king size bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 2 single beds

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 king size bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

FAMILY ROOM, 2 adjoining bedrooms, 1 king size bed, 2 single beds

Accessible room
  • Max. number of persons: 4
  • Area: From 52 / 560 sq ft
  • Most of the accommodation: Corner Room *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 King size bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOMS, 2 single beds

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 single beds

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

CULINAIRE BAZAAR

Type of cuisine: Bistronomy

The Culinaire Bazaar team is happy to offer you its menu in room service. Let our chef entice you with gourmet dishes and unique, pleasant flavours, with spices, and natural rock and mineral salts.

Menu (PDF)

BAR CULINAIRE BAZAAR

Non contractual photo

In the heart of the hotel, the bar with terrace set the rhythm for your day with its original, delicious and lively offerings: breakfast, tea time, after office, cocktails, Vinoteca, beers and artisanal sodas. The place to meet!

CRYSTAL BAR

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 273

  • Maximum capacity: 240 people

  • Maximum banquet capacity: 210 people

Find out more

Our guest reviews for
Pullman Paris Roissy-CDG Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

13,874 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,134 reviews

Good stay

Customer review rating 4.0/5

Anonymous Business - 30/04/2021 Confirmed reviews ALL

All fine

Very convenient in terms of my work requirements

Customer review rating 4.5/5

B. S. R. Business - 26/04/2021 Confirmed reviews ALL

I had a wonderful 1 month taking into context the current situation. Was well looked after by the hotel team.

Dear Ravi B., We very much appreciate your comments regarding your stay at the Pullman Paris Roissy-CDG Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Unfortunately this stay was not elligible to the loyalty program, however, as an Accor member you did receive an upgrade. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène Cregut-Aston Guest Experience Manager

No problems

Customer review rating 5.0/5

Michael Couples - 25/04/2021 Confirmed reviews ALL

Good, well run hotel. Obviously Covid-aware and Covid safe. Very pleasant reception staff.

Dear Michael, We very much appreciate your comments regarding your stay at the Pullman Paris Roissy-CDG Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène Cregut-Aston Guest Experience Manager

Good stay

Customer review rating 5.0/5

Atilio M. Families - 25/04/2021 Confirmed reviews ALL

Good dinner, good breakfast and a comfy bed. Ah yes, and great service.

Dear Atilio M., We very much appreciate your comments regarding your stay at the Pullman Paris Roissy-CDG Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène Cregut-Aston Guest Experience Manager

Good stay

Customer review rating 4.5/5

Felipe M. Solo - 16/04/2021 Confirmed reviews ALL

Quite, simple, comfortable

Dear Felipe M., We very much appreciate your comments regarding your stay at the Pullman Paris Roissy-CDG Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène Cregut-Aston Guest Experience Manager

Well located easy to reach the airport

Customer review rating 4.0/5

E. N. Couples - 20/03/2021 Confirmed reviews ALL

The room was nice but it was onky one pare of shues and onecrobe and we are a couple I bavent received my reciep and it is urgent for me You have my mail so pkease send me the recipt

Dear N. E., Thank you for taking the time to tell us about your experience at the Pullman Paris Roissy-CDG Airport. I am sorry to read about the missing bathrobe and slippers in the room as well as the delay for the receipt. Your experience does not reflect the quality of service we want to offer to our guests; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hélène Cregut-Aston Guest Experience Manager
Customer review rating 1.5/5

. Business - 15/03/2021 Confirmed reviews ALL

Not receiving rewards points because of strange rules doesn't make it an attractive choice. In this case I will ask my travel agent to book a different brand.

Excellent

Customer review rating 5.0/5

Anonymous Business - 17/02/2021 Confirmed reviews ALL

Good location for CDG airport, excellent room & reception staff

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Paris Roissy-CDG Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène Cregut-Aston Guest Experience Manager

Would have been very good, if it was properly cleaned

Customer review rating 2.0/5

Anonymous Business - 03/02/2021 Confirmed reviews ALL

Positive: The hotel was easily reached from the airport, nice reception staff, and room-service via app worked perfectly, and the room would have been good if not for the following: Negative: Room was icecold when I entered, and the room smelled slightly of smoke when I entered. I thought that this cannot be in a non-smoking room. But: When going to bed in the evening, I realized that the pillow and the duvet smelled of smoke as well. Apparently a previous guest had (against the rules) smoked. That is not the hotel's fault, but what is not acceptable is that the hotel/the cleaning staff, just tried to camouflage this, by putting the aircondition at maximum, and as cold as possible. That is a no go. You should have changed the bedding. Unfortunately, it seems that in general cleaning is not a priority at your hotel: For example the sign on the table for the room service app was covered with dust (obviously not cleaned for a longer time), the hairdryer's handle was sticky etc. In Covid times such negligence at cleaning is even less acceptable then ever.

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Paris Roissy-CDG Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I shared your feedback regarding the smell and the cleanliness of the room to the Room Division Manager. I do understand your disappointment, this incident does not reflect the quality of service we want to offer to our guest. Please be rest assured that it is a true excpetion and the appropriate mesures will be taken in order to prevent it from future occurence. Aware the inconveniences encountered have affected the quality of your stay, we are remaining at your disposal at H8… to discuss a compensation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hélène Cregut-Aston Guest Experience Manager

IMPECCABLE

Customer review rating 5.0/5

Fred B. Business - 01/02/2021 Confirmed reviews ALL

PERSONNEL AU TOP. EMPLACEMENT IDEAL PROCHE DE L AEROGARE. CHAMBRE TR7S CONFORTABLE

Cher Fred, Nous vous remercions d’avoir pris le temps de partager votre expérience au Pullman Paris Roissy-CDG Airport. C’est avec grand plaisir que nous recevons vos compliments. Nous sommes ravis de lire que vous avez particulièrement apprécié l'accueil ainsi que l'emplacement. Nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous espérons vous accueillir à nouveau prochainement ! Cordialement, Hélène Cregut-Aston Guest Experience Manager

Stained carpet

TripAdvisor rating 4.0/5

houliezchris Business - 30/01/2021 TripAdvisor review

I have seen a supposedly "deluxe room" with so many stains on the carpet. I also almost fell when using the desk chair, the screws on which were missing... And the replacement chair I asked for over the phone never arrived before I had to go downstairs to ask for one...

Very clean, quiet, new and pleasant

Customer review rating 5.0/5

Rod Solo - 14/01/2021 Confirmed reviews ALL

From walking into the lobby I knew it was a nice place. Lots of plants and a very helpful reception desk. The room was large enough, VERY clean, and soundproof. It was very pleasant. It had a good desk and chair for working.

Dear Rod, We very much appreciate your comments regarding your stay at the Pullman Paris Roissy-CDG Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maeva LACROIX Guest Experience & Quality Manager

Well located, efficient check-in/ out.

Customer review rating 4.0/5

Thomas Families - 12/01/2021 Confirmed reviews ALL

We needed a childbed and this was installed minutes after we got into the room. Room service personel very friendly and professional. Not directly the hotels "fault" but getting to the hotel from the airport in the evening not a great experience as CDG public transport area is dirty and not very welcoming.

Dear Thomas S., We very much appreciate your comments regarding your stay at the Pullman Paris Roissy-CDG Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we took your comments into consideration. We hope your next visit will be as pleasant as the previous one. Sincerely, Maeva LACROIX Guest Experience & Quality Manager

Extraordinary, even in COVID times

Customer review rating 5.0/5

Ron Solo - 03/01/2021 Confirmed reviews ALL

Easy to find by car, I received a very warm welcome. I felt really well treated. Dinner brought to the room was amazing, and breakfast was very nice too. The room was good, and the bed so soft and comfortable, as always in Pullman hotels. I’ll be back!

Dear Ron, We very much appreciate your comments regarding your stay at the Pullman Paris Roissy-CDG Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maeva LACROIX Guest Experience & Quality Manager

Excellent stay and location

Customer review rating 5.0/5

Claude D. Solo - 02/01/2021 Confirmed reviews ALL

Overall great experience

Dear Claude D., We very much appreciate your comments regarding your stay at the Pullman Paris Roissy-CDG Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Maeva LACROIX Guest Experience & Quality Manager

Well well well

Customer review rating 5.0/5

Unknown Friends - 01/01/2021 Confirmed reviews ALL

Very good

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Paris Roissy-CDG Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maeva LACROIX Guest Experience & Quality Manager

Well located

Customer review rating 3.5/5

Geoffrey T. Solo - 30/12/2020 Confirmed reviews ALL

The hotel is easy to access from public transportation. The bedroom was nice and clean. However there is a lack of consideration and organization regarding the breakfast experience. I booked with the front desk my breakfast the day before for a delivery between 6:30 and 7 am. 7:30 am and nothing. When I call the front desk, they inform me that there is always a delay unfortunately with COVID change. 8:30, I still don’t have my breakfast and I have to leave for the airport. For such hotel, it is not acceptable to not be able to deliver on time a breakfast that I paid.

Great Stay although room service is just ok

Customer review rating 4.0/5

Anonymous Solo - 29/12/2020 Confirmed reviews ALL

In times of Covid 19, you pretty much have no other option than room service. I love the Pullman at Roissy because it is very conveniently located and accessible via CDG Val and has good amenities. Typically, I would stop at the bar and dine at the local restaurant but couldn't this time because of restrictions imposed by COVID 19. So, I ordered room service: soup, risotto-like dish and cheese and a bottle of wine (no cocktail list available). Soup and risotto-like dish arrived luke-warm and were not very tasty, cheese was fine, wine was super expensive for what it was. I guess I just have to wait for the end of the pandemic... :-(

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Paris Roissy-CDG Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maeva LACROIX Guest Experience & Quality Manager

Mr.

TripAdvisor rating 4.0/5

sinare2020 Business - 14/09/2020 TripAdvisor review

My overall opinion about the hotel is very good. However I was not to please with the restaurant. When I arrived the buffer was closed at 7:30 pm. This is too early considering the guest arrival time. Unfortunately the menu card after the buffer is very limited and with few choices.

Dirty

TripAdvisor rating 3.0/5

khalilM1282 09/08/2020 TripAdvisor review

Room was dirty! Found hair in my bed. Carpet was covered in stains. Walls had marks all over. Complained and they changed my room. Did not even ask to help me shift or if I needed anything. No sense of service.

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