Pullman Paris Roissy CDG Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 3,973 reviews

Hotel extras

  • ALLSAFE: all health measures are in place to ensure your safety

  • Premium location within 5 minutes of terminals via CDGVAL automatic train

  • Renowned as the top hotel in Roissy CDG, ideal for families and stopovers

  • Pool, fitness room and relaxation area for unwinding during your stay

  • Covered parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

The Christopher Pillet signature rooms at the Pullman Roissy-CDG Airport hotel combine functionality and elegance for optimum comfort before, during or after your journey. Enjoy peace and quiet from the moment you arrive. Relax in a spacious bed or unwind in the rain shower or bathtub. Enjoy a VIP experience, with a memory foam pillow, digital press, large flat-screen TV and access to our Fit Lounge.

Hotel location

Pullman Paris Roissy CDG Airport

3 Bis Rue De La Haye, Roissypole / Cs 10008
95935 ROISSY
France

GPS:49.010675, 2.561983

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Culinaire Bazaar

Chef Christophe Zajac invites you to discover his gourmet menu of unique and tasty flavors that are accentuated with spices, natural rock and mineral salts.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  3,973 reviews

TripAdvisor Rating  4.0/5  2,392 reviews

Waiting 5 hours to check in and still can't give me an estimated check in time

TripAdvisor rating 1.0/5

melanie p Business - TripAdvisor review

Im sitting in the hotel reception, waiting to check in. I've been here since 8.30 this morning, when I arrived from Australia, which took 26 hours. I understand that check-in is at 2pm. However, when I made the booking, I requested an early check-in. I understand 8.30 is too early but maybe midday is not unreasonable. Katia at reception is extremely unpleasant to speak with. I politely approached her and enquired about my room,4 hours after first speaking with her. I advised her that I've watched numerous people check out over the past 4 hours, and she advised me that the rooms were being cleaned. I then asked if she knew when my room would be available, and she gave me the death stare and a hard NO reply. Maybe stay at the Sheraton in the airport, they might be more hospitable

Dear Melanie, Thank you for taking the time to tell us about your experience at the Pullman Paris Roissy-CDG Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will take care to follow the special request for early check-in for special reservation from a long trip. We really apologies for the feeling attitude with our welcome team. We assure this is an isolate manners and we will take care about that. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillaume Guest Relation

Disappointing decline of once reliably nice airport hotel

TripAdvisor rating 3.0/5

liberalartz TripAdvisor review

It honestly kind of pains me to write this review as this hotel has been my CDG airport go-to for a few years now. But it has sadly gone downhill. Obviously, one doesn't really expect to be wowed by an airport hotel, but this place was always reliably very clean and comfortable, and the food was really good. This time, alas, I can't really say it was any of those things. The carpet in the hall and in my room was badly stained (see photos). And the restaurant lacked options. When the sweet young woman working at the bar told me the kitchen had somehow found "2 burgers"(!), so I could actually have one, I took her up on her offer. But contrary to how I remembered it, the burger was blah and undercooked. Having not eaten since breakfast and given that she went out of her way to try to find one for me, I reluctantly ate it anyway. But to pay over $250 for this (over $300 with my disappointing burger & a drink dinner), only added insult to injury. I will say it was quiet, and the bed was still very comfortable, but I can't imagine there aren't better options near the airport for the money, and next time I intend to explore them.

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Paris Roissy-CDG Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillaume Guest Relation Manager

Good location

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Bedroom very good Good location to travel Good breakfast Bad room service it was closed

Dear weber n., Thank you for taking the time to tell us about your experience at the Pullman Paris Roissy-CDG Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillaume Guest Relation Manager

One of the best airport hotel breakfasts

Customer review rating 4.5/5

Marion C. Solo - Confirmed reviews ALL

While flying from Roissy, Pullman Roissy CDG Hotel is now my favourite hotel. Easily accessible from terminal 2 via CDG Val from the SNCF railway station, hotel offers all services and amenities you can except for an airport hotel. Staff is welcoming. I specially choose this hotel for its breakfast as it has high level of quality while offering great variety. Only downside is check in: it is always a bit too long and messy. Welcome desk and reception area could be rearrange especially with a truly dedicated fast track for All Accor members.

Dear Marion Nicole Monique C., We very much appreciate your comments regarding your stay at the Pullman Paris Roissy-CDG Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume Guest Relation Manager

Highly recommended

TripAdvisor rating 5.0/5

Kai W Couples - TripAdvisor review

I would highly recommend this hotel for a stay at CDG airport. Good location. Friendly staff and I want to thank the check-in lady (I don’t remember her name) in particular for being so friendly, kind and helpful. Rooms are spacious and clean.

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  • 326 reviews 7.4/10 Wellness Area

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