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Aparthotel Adagio Moscow Kievskaya 4 stars

TripAdvisor rating 4.5/5 187 reviews
Aparthotel Adagio Moscow Kievskaya
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Room 1

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Hotel extras

  • Comfortable apartment accommodation in the center of the capital

  • Advantage 2

  • Advantage 3

  • In Balance SPA Centre with pool

  • Advantage 5

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • Room service
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Aparthotel Adagio Moscow Kievskaya

Kievskaya Ulitsa
2
121059
moscow
russian federation

Tel: +74956605353

Fax: (+7)4957347360

Contact email

Check-in from 14h00

Check out up to 12h00

  • By train

    KIEVSKSYA STATION At 0.1km / 0.06 miles

GPS :55.743431, 37.562524

Our accommodations

Studio for 2 people twin beds

  • Max. number of persons: 2
  • Area: From 25m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Studio for 2 people

  • Max. number of persons: 2
  • Area: From 25m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

App 1 Bedroom 2 people

  • Max. number of persons: 4
  • Area: From 34m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

App 1 Bedroom 3 people

  • Max. number of persons: 4
  • Area: From 34m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

App 2 Bedrooms 5 people

  • Max. number of persons: 5
  • Area: From 54m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Our guest reviews for
Aparthotel Adagio Moscow Kievskaya

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,261 reviews

tripadvisor

TripAdvisor Rating 4.5/5

187 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Perfect hotel, great service, great location

TripAdvisor rating 4.5/5

mwinterink Couples - 09/01/2020 TripAdvisor review

Good stay, all was perfect. No comments. Nice beds, bathroom was complete and big. Kitchen was very nice and complete. Breakfast is incredible, fresh food, a lot of choice. Employees are very helpful and kind.

Dear mwinterink, We very much appreciate your comments regarding your stay at the Adagio Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Kind regards, Elena Simone Guests Experience Manager

Nice room and good location

Customer review rating 4.6/5

Mack Friends - 08/01/2020 Confirmed reviews ALL

Neat subway, supermarket and restaurants. The room is clean with temperature that we can control. Overall we loved it.

Well equipped apartment

Customer review rating 4.6/5

Ken C. Families - 06/01/2020 Confirmed reviews ALL

Services: Most staff were not friendly especially the security guards. Room: My room was a 2-bed room apartment, well equipped and good design. Wifi: Very slow at night, almost all Accor properties has the same problem, very disappointed.

I will be glad to stay at your hotel again

Customer review rating 4.6/5

Angelica Families - 29/12/2019 Confirmed reviews ALL

Everything was great. I liked the hotel a lot. The only thing I did not like - the mattress and the pillow were not comfortable. I know that you had a choice of pillows, but I did not have time to deal with it, so pretty suffered at nights.

Perfect

Customer review rating 4.6/5

Frederick A. Friends - 26/12/2019 Confirmed reviews ALL

Perfect stay. Games for teenagers and adults to play during taking a drink. Security where really nice every day during my stay. The room was really clean. I highly recommend 10/10

The stay was satisfactory overall.

Customer review rating 4.6/5

Rachel L. Solo - 26/12/2019 Confirmed reviews ALL

The experience was satisfactory. The once weekly cleaning services need to be improved. Sometimes the bath towels are not changed but just folded and put back on the shelf with the clean towels. Same for the bedsheets, hand towel and wipe cloth. When asked to change, the young housekeeping staff said the hand towel and wipe cloth are still clean. Cleaning is once a week so even if these items don’t look dirty, I expect them to be changed.

Very nice.

Customer review rating 4.6/5

Tatiana Families - 23/12/2019 Confirmed reviews ALL

We liked everything.

Dear Tatiana, Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

excelent

Customer review rating 4.6/5

N/a Business - 15/12/2019 Confirmed reviews ALL

everything excellent, better than Novotel or Radisson slavianka, best from all Accor hotel in Europe I did stay

Dear N/A, Thank you for the time you took to give us feedback about your stay. It is extremely important for us that every guest of the hotel feel comfortable and safe. We strive to improve the service every day focusing on the wishes of our guests. I thank you for your comments. I am very glad your stay at the hotel was pleasant for you and left you with a positive impression! Thank you for appreciating the efforts of our colleagues, they will be very pleased to hear about your feedback. we will consider them Kind regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Sushant P.

Customer review rating 4.6/5

Sushant P. Business - 13/12/2019 Confirmed reviews ALL

It was a shot stay for a night.

Good room, but terrible check-in process

Customer review rating 4.6/5

Alex V. Couples - 25/11/2019 Confirmed reviews ALL

Check-in process took about 20 min and during this time i was just waiting for someone to confirm that room is available.

Dear Alex V, Thank you for your feedback about your stay in Adagio Moscow Kievskaya! We are sad that we were unable to meet your expectations and thank you for the comments on which we will work. Please, accept our apologies for caused inconveniences regarding long waiting at the reception. Next time do not hesitate to contact reception team. We will be glad to see you again as our guest to correct negative impression! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Accor bookings

Customer review rating 4.6/5

Dudley M. Couples - 18/11/2019 Confirmed reviews ALL

My girlfriend and I and very happy with the staff and he hotel of Aparthotel Adagio Moscow Kievskaya. However, the Accor people and website needs improvement, i always book through the Accor website because i am a gold member with there establishment. Unfortunately, there is always a problem with the room i requested, as the Accor website does not pass this information on the the Adajio staff. I have requested that the Accor booking website confirms the room availability before confirming my booking, because if they do not have the room i am looking for i will stay somewhere else. To my frustration, i always have issues when i arrive at the hotel, and i always have to change rooms after a day or 2 to get into the room type i requested Its frustrating after a 17 hour flight, to have to fight with the people at Adajio, whose fault its not even Something needs to be done about this......

Dear Dudley M., Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. Let me kindly explain that the reservation was made initially for a room with two separate beds. When you arrived all rooms with one double bed were sold and the next day our colleagues moved you as soon as there was a free room. We sincerely apologize for the inconvenience that was brought to you. Look forward to serving you again. Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Satisfactory

Customer review rating 4.6/5

Maninder B. Business - 11/11/2019 Confirmed reviews ALL

The house keeping was below par in this visit

Dear Maninder B., Thank you for your feedback. Your valuable comments and observations will be considered by the hotel management. We look forward to welcoming you again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Comfortable and nice hotel

Customer review rating 4.6/5

Anna M. Families - 09/11/2019 Confirmed reviews ALL

Polite people, very good hotel. Everything perfect.

Dear ANNA M., Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Perfect

Customer review rating 4.6/5

Dmitrii Families - 04/11/2019 Confirmed reviews ALL

Like at home

Dear Dmitrii, Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Great evening except for service at breakfast

Customer review rating 4.6/5

Serge Business - 27/10/2019 Confirmed reviews ALL

Adagio quality is as expected. One thing that destroys any good experience at the place is the awful service at breakfast. I was 10 minutes before the end of breakfast time, so I saw many plates with food empty. I asked for omelette but they supposedly forgot to made it. 5 minutes before the end of breakfast time they started to close the food area and switched off the lites there. I complained to a manager and she told me that I can go and grab what I want in the dark closed place... Ridiculous!

Dear Serge! Thank you for your valuable comments. Please allow me to apologize on behalf of the hotel. This is surely not the experience we strive for. Let me kindly explain that the Breakfast ends at 10 am on weekdays, and at 11 am on weekends and holidays. According to the Breakfast guidelines, the restaurant staff warns guests about the completion of Breakfast in 10 minutes.Turn off the lights begins after 10 am or 11 am, depending on day, but only after guests get plenty of food. Your valuable comments about omelet will be considered by the restaurant management. We hope for your understanding and will be glad to see you again as our guest to correct negative impression! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Adagio as expected but awful breakfast service

TripAdvisor rating 4.5/5

Passport236299 Business - 27/10/2019 TripAdvisor review

I was 10 minutes before the breakfast time end. Many food plates were empty, omelet was ordered but never delivered. 5 minutes before breakfast end they started to close the food area and switched off the light there. I complained to a manager and she said that I can go and grab something in the dark closed food station. Ridiculous service!

Dear Passport236299, Thank you for your valuable comments. Please allow me to apologize on behalf of the hotel. This is surely not the experience we strive for. Let me kindly explain that the Breakfast ends at 10 am on weekdays, and at 11 am on weekends and holidays. According to the Breakfast guidelines, the restaurant staff warns guests about the completion of Breakfast in 10 minutes.Turn off the lights begins after 10 am or 11 am, depending on day, but only after guests get plenty of food. Your valuable comments about omelet will be considered by the restaurant management. We hope for your understanding and will be glad to see you again as our guest to correct negative impression! Best regards, Elena Simone Guests Experience Manager

Great and quiet place

Customer review rating 4.6/5

Istvan Couples - 16/10/2019 Confirmed reviews ALL

Room was great, no noise even as close to the main railway station. Great reception and organisation. Price absolutely fine for what you get

Dear Istvan! Thank you for the time you took to fill out the questionnaire on the results of your stay. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

EXCELLENT!!

Customer review rating 4.6/5

Anonymous Friends - 15/10/2019 Confirmed reviews ALL

A wonderful stay @ Aparthotel Adagio Kievskaya, the rooms are so clean and well equipped with all the appliances we could get in an apartment.. There is a big Mall nearby with 24 hours supermarket makes it so convenient for us.. Metro and fast food chains are nearby too..

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Great!!

Customer review rating 4.6/5

Anonymous Families - 09/10/2019 Confirmed reviews ALL

Apartment was really comfortable and clean to stay.

Dear Youngsook. Thank you for your appreciation. We are glad that you liked to stay with us, we will be happy if you visit us again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Good location, functional room

Customer review rating 4.6/5

Apichat S. Business - 04/10/2019 Confirmed reviews ALL

Nice place, cozy room, good breakfast

Dear Apichat S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com
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