Aparthotel Adagio Moscow Kievskaya 4 stars

Staff is always friendly and very helpful.

Booked a 1-bedroom with 30% discount, good variety of breakfast buffet served at Novotel, the apartment is well equipped and looked very new

I thoroughly enjoyed the experience at the Adagio Moskva Kievskaia. I liked the convertible bed which made living there during the day more spacious. The bed (mattress) itself was firm, but not too firm, and comfortable, contrary to what another reviewer said. Definitely a newer mattress and I slept well, the hotel was quiet. The kitchen was perfectly adequate for a short stay, although contains no basic food at all except salt, pepper, instant coffee, and tea. There is a second table to pull out from the desk, and two chairs, so that you can eat at a table. A well-stocked supermarket is located in the basement of the mall next door. The hotel has two restaurants and both are good; next door is Eataly and across the street is a food court in the mall. I enjoyed the hotel's small fitness room, it had everything I needed to do my regular work out including weight machines, stretchy bands, mats, a Pilates circle, and small hand weights; the pool is 17.5 meters long, so you can actually swim for exercise. They give you a nice robe and towel and a locker at the fitness center.

The location is excellent next to metro station and department store

Basically I am not satisfied because of 2 reasons: the bed and the available space. Actually I just compare to Ibis Kievskaya, only that alternative solution, where I regularly stay. I was expecting to find a better room, but in fact it was not: horrible bed (it fills 100% synthetic) ans lack of space - to much useless furniture. So Adagio is definitely not my format.

Location is outstanding which's 2 minutes walk to subway. Room was clean and fully equipped with kitchen amenities.

Always a pleasure to stay at this hotel in Moscow. It’s too bad the Adagio hotels in France don’t have this level of service.

Nice apart hotel near Kievsky railway station, metro and shopping center. Perfect service and breakfast. Harder bed, but it depends what do you like. Refused to make me upgrade. Not usual as at other Adagios in Moscow I got it easily. Perfect breakfast. Recommend this hotel.

Good stay, all was perfect. No comments. Nice beds, bathroom was complete and big. Kitchen was very nice and complete. Breakfast is incredible, fresh food, a lot of choice. Employees are very helpful and kind.

Neat subway, supermarket and restaurants. The room is clean with temperature that we can control. Overall we loved it.

Services: Most staff were not friendly especially the security guards. Room: My room was a 2-bed room apartment, well equipped and good design. Wifi: Very slow at night, almost all Accor properties has the same problem, very disappointed.

Everything was great. I liked the hotel a lot. The only thing I did not like - the mattress and the pillow were not comfortable. I know that you had a choice of pillows, but I did not have time to deal with it, so pretty suffered at nights.

Perfect stay. Games for teenagers and adults to play during taking a drink. Security where really nice every day during my stay. The room was really clean. I highly recommend 10/10

The experience was satisfactory. The once weekly cleaning services need to be improved. Sometimes the bath towels are not changed but just folded and put back on the shelf with the clean towels. Same for the bedsheets, hand towel and wipe cloth. When asked to change, the young housekeeping staff said the hand towel and wipe cloth are still clean. Cleaning is once a week so even if these items don’t look dirty, I expect them to be changed.

I was 10 minutes before the breakfast time end. Many food plates were empty, omelet was ordered but never delivered. 5 minutes before breakfast end they started to close the food area and switched off the light there. I complained to a manager and she said that I can go and grab something in the dark closed food station. Ridiculous service!