Novotel Moscow City Hotel 4 stars

TripAdvisor rating 4.5/5 1,661 reviews
Novotel Moscow City
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+ 24 Services
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Room 1

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Hotel extras

  • Free Wi-Fi, newspapers and maps of Moscow

  • A minute to the Afimall shopping center with lots of shops, cafes, cinemas

  • 2 minutes to the highest observation deck in Europe and no-limit ice cream,

  • 3 metro stations near the hotel

  • 15-minutes drive to the Kremlin

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • VNUKOVOPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Moscow City

Presnenskaya Naberezhnaya, 2
Presnenskaya Naberezhnaya 2
123317
moscow
russian federation

Tel: +74956648989

Fax: (+7)495/6648990

Contact email

Check-in from 14h00

Check out up to 12h00

  • MOSCOW METRO :   KALININSKAYA DELOVOY TSENTR

  • By plane

    SHEREMETYEVO At 34.5km / 21.44 miles

  • By plane

    VNUKOVO At 30km / 18.64 miles - Shuttle paying

  • By train

    KIEVSKY STATION At 4.9km / 3.04 miles

GPS :55.748069, 37.53685

Our accommodations

Our spacious, contemporary rooms have all the necessary facilities and are the perfect place for business or a holiday. For your convenience, the hotel offers free WIFI.

Superior Room with queen-size bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room with 2 twin beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Room with king-size bed

  • Max. number of persons: 4
  • Area: From 34
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite Room with king-size bed and sofa

  • Max. number of persons: 4
  • Area: From 58
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Suite Room with king-size bed and sofa

  • Max. number of persons: 4
  • Area: From 75
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

MC TRADERS

Type of cuisine: International

MC Traders offers a wide range of delicious international cuisine and cooking classes. The guests can enjoy Early bird breakfast from 4 am; hold a meeting during a business lunch and in the evening relax next to a real fireplace in the bar.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MC TRADERS BAR

Photo non contractuelle / Strictly non binding

Located in the hotel lobby, the MC Traders lounge bar is the ideal place to relax. A wide range of drinks and snacks is available to suit all tastes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 975

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Moscow City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,263 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,661 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good location

Customer review rating 4.5/5

Derek R. Business - 20/01/2020 Confirmed reviews ALL

The hotel is well located and very comfortable. Unfortunately, booking via the website is very poor. I usually book for myself and 2-3 other colleagues, however the website only allows me to book each room under my own name, so every time I visit there is confusion. Please sort out the website so that I can nominate rooms in the names of others.

Dear Derek R., We very much appreciate your comments regarding your stay at the Novotel Moscow City. We take take of your comments and we will share it with our colleagues. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artem kholomeev Guest relations specialist

Magical Moscow Stay

Customer review rating 4.5/5

Loganathan N. Couples - 15/01/2020 Confirmed reviews ALL

We stayed at this newish hotel in the newly built business Moscow City area. The hotel was located close to the Metro system with great links to all the Tourist Attractions which was just a short distance away. The hotel was modern and well appointed rooms but the gust areas were meagre and nowhere to sit and have a quiet read or a group conversation. Our room was on the inside and was deprived of natural light 24/7. You always felt that it was night. Recommend the rooms facing the outside, even numbers, as you would have a view of the outside.

Dear Logan, We very much appreciate your comments regarding your stay at the Novotel Moscow City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artem Kholomeev Guest Relations Manager

M.

Customer review rating 4.5/5

M. Friends - 12/01/2020 Confirmed reviews ALL

The hotel is great and it is good location. The hotel staff are very kind and helpful

Dear Mr. M., Thank you for your feedback and for your kind words! I am happy you enjoyed your stay and our staff was helpful. We will be glad to welcome you again very soon! Sincerely, Arina Simonyan Guest relations specialist

Nice stay at Novotel

Customer review rating 4.5/5

Sanjay P. Families - 11/01/2020 Confirmed reviews ALL

Its a nice property. We have been staying there from few years. Nice rooms....nice spa but Gym is small, but nicely maintained....

Dear Mr. P., Thank you for taking the time to share your feedback. We are glad that you appreciated service and rooms in our hotel. We take note of your comments. Thank you for your loyalty and for choosing our hotel for your stay in Moscow. Sincerely, Arina Simonyan Guest relations specialist

Mr

Customer review rating 4.5/5

S. H. Families - 07/01/2020 Confirmed reviews ALL

as one who traveling a lot and stays in many hotels. i must point out that your hotel accommodation was perfect,especially when i was staying with my family. all was perfect.

Dear Mr. S., Thank you very much for your feedback about your stay at Novotel Moscow City. I would like to thank you for your loyalty and for choosing our hotel for your stay in Moscow. Satisfaction of our guests is our main priority, which is why your feedback is so valuable to us. We look forward to welcoming you again at Novotel. Sincerely, Arina Simonyan Guest relations specialist

Great hotel

Customer review rating 4.5/5

Alexander Families - 06/01/2020 Confirmed reviews ALL

Thank you for your great service! We especially loved the breakfast.

Dear Mr. S., Thank you for your feedback. We are glad that you appreciated service and breakfast in our hotel. We hope to welcome you back in the nearest future. Sincerely, Arina Simonyan Guest relations specialist

Amazing

Customer review rating 4.5/5

Sweta P. Families - 06/01/2020 Confirmed reviews ALL

Amazingly awesome!

Dear Mrs. p., Thank you for taking the time to share your feedback. Looking forward welcoming you back to our hotel very soon! Sincerely, Arina Simonyan Guest relations specialist

Great

Customer review rating 4.5/5

Alexander M. Families - 04/01/2020 Confirmed reviews ALL

As usual Accor never fails to impress

Dear Alexander M., We very much appreciate your comments regarding your stay at the Novotel Moscow City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artem Kholomeev Guest Relations Specialist

Generally fine

Customer review rating 4.5/5

Natalia O. Families - 02/01/2020 Confirmed reviews ALL

Even when room has been booked for three persons and also upgraded it however has not been prepared for three persons nor I received points for the upgraded room.

Dear Natalia, We very much appreciate your comments regarding your stay at the Novotel Moscow City. I am glad that overall you experience with us was good. We will take note of your comments and I will share it with our housekeeping team. As for your question regarding point I have forwarded it to the Reception and they will solve it shortly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artem Kholomeev Guest Relations Specialist

Professionalism

Customer review rating 4.5/5

Giuseppe Business - 29/12/2019 Confirmed reviews ALL

Very Professionals staff and modern style hotel

Dear Mr. P., We would like to thank you that you found our staff to be professional. It is the best motivation for us in our work and your recommendations is our greatest reward! We will be happy to welcome you back at our hotel again! Sincerely, Arina Simonyan Guest relations specialist

Excellent stay and a very well located hotel.

Customer review rating 4.5/5

Rajesh S. Couples - 16/12/2019 Confirmed reviews ALL

Great service, smooth check-in, very wide spread for breakfast, nice and clean room.

Dear Mr. S., Thank you for taking the time to share your feedback. We are glad that you appreciated our staff, breakfast variety and location of our hotel. We very much appreciate your comments regarding your stay at the NOVOTEL Moscow City & hope to welcome you back to our hotel very soon! Sincerely, Artem Kholomeev Guest relations specialist

Stay in Moscow

TripAdvisor rating 4.5/5

Rajesh S Couples - 15/12/2019 TripAdvisor review

Very centrally located hotel. Has a metro station very close. The room was clean and food was good, though a bit expensive. The check in process was seamless and simple as they offer online checkin. My room was ready and did not have to wait after a long a flight. Use the online checkin facility.

Dear Rajesh, Thank you for taking the time to share your feedback. We are glad that you appreciated our staff and location of our hotel. We are also happy that you have appreciated our online check in service. We very much appreciate your comments regarding your stay at the NOVOTEL Moscow City & hope to welcome you back to our hotel very soon! Sincerely, Artem Kholomeev Guest relations specialist

Business hotel in a business district

TripAdvisor rating 4.5/5

Sergei B Business - 11/12/2019 TripAdvisor review

The hotel is perfect for business travelers.  Located in Moscow City, close to the main transport hubs of Moscow, in the city center. The offices of the main large companies are here, and therefore the guest of this hotel is probably a businessman.Nice rooms with everything you need, including an iron and ironing board. There’s  a large breakfast selection for every taste.  Friendly staff.The disadvantages include air conditioning in the rooms and the high price.  The windows are dull - nothing can be opened - and the system settings are such that the air is constantly dry, it was very difficult to sleep.  The price for a room more than 200 euros per night is high for such a hotel.  Bed linen could also be less synthetic - sometimes I experience static electricity on myself ... unpleasant.

Dear Sergei, Thank you for taking the time to share your feedback. We are glad that you appreciated our staff, breakfast variety and location of our hotel. My sincere apologies for not meeting all of your expectations. I will take notice of your comment regarding air conditioning and forward it to our technical department. We very much appreciate your comments regarding your stay at the NOVOTEL Moscow City & hope to welcome you back to our hotel very soon! Sincerely, Artem Kholomeev Guest relations specialist

Very nice hotel

Customer review rating 4.5/5

Nelli N. Business - 10/12/2019 Confirmed reviews ALL

It was a third time I stayed here from March 2019. Goog location, excellent food in the restaurant and very helpful stuff. I am planning to visit Moscow at the end of this year also . But to my regret the hotel is fully booked these days)

Dear Mrs. N., Thank you for taking the time to share your feedback. We are glad that you appreciated location, our restaurant and found our staff to be professional. It is the best motivation for us in our work and your recommendations is our greatest reward! We will be happy to welcome you back at our hotel very soon! Sincerely, Arina Simonyan Guest relations specialist

Issues during stay

Customer review rating 4.5/5

Wolfgang Business - 09/12/2019 Confirmed reviews ALL

1. night warm water was almost not working 2. night aircondition neither warming nor cooling so I canceled 3rd and 4th night staying in another hotel

Dear Mr. W., Thank you for taking the time to tell us about your experience at the Novotel Moscow City. Let me on behalf of our General Manager appologies for the inconvinience. I am sorry that your experience did not meet your expectations. Rest assured that we are taking the appropriate measures to address the problem. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Artem Kholomeev Guest Relation Specialist

Very good

Customer review rating 4.5/5

Simon P. Business - 08/12/2019 Confirmed reviews ALL

All good

Dear Mr. p., Thank you for your feedback. We appreciate your comments regarding your stay at the NOVOTEL Moscow City. We hope to welcome you back to our hotel very soon! Sincerely, Arina Simonyan Guest relations specialist

Contech

Customer review rating 4.5/5

Israel B. Business - 07/12/2019 Confirmed reviews ALL

Once more everything was presented at high level of accommodation and service!

Dear Mr. B., Thank you for taking the time to share your feedback. We very much appreciate your comments regarding your stay at the NOVOTEL Moscow City & hope to welcome you back to our hotel very soon! Sincerely, Artem Kholomeev Guest relations specialist
Customer review rating 4.5/5

Moran Business - 03/12/2019 Confirmed reviews ALL

The stay experience was very good, Lunch and dinner can be improved and varied. Breakfast was excellent. It bothered me that the cleaner cleaned the room very late, at noon

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Moscow City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Artem Kholomeev Guest Relation Specialist

Good

Customer review rating 4.5/5

T. Business - 02/12/2019 Confirmed reviews ALL

Extremly nice services at the reception and baggage storage unit! They were polite, opened to support and help me for everything asked by them. Good servise during the breakfast. Very good tasty and various food and drinks for breakfast. Nice, fresh. It was extremly good surprise for breakfast. In the room below my expects- for price 12300 rubles it is not enough what you provide to me as convenience

Dear Mrs T., Thank you for taking the time to tell us about your experience at the Novotel Moscow City! We are glad that you appreciated breakfast in our hotel. We would like to thank you that you found our staff to be professional. It is the best motivation for us in our work and your recommendations is our greatest reward! We take note of your comments. Thank you again for sharing your experience, and we hope your next visit will be pleasant. Sincerely, Arina Simonyan Guest relations specialist

Nice modern hotel with ample-sized rooms near a Metro station, many restaurants, and a shopping mall.

Customer review rating 4.5/5

Rg Families - 05/11/2019 Confirmed reviews ALL

Nice modern hotel in an upcoming Moscow location - near a Metro station, many restaurants, and a shopping mall. Quick response to emails, including providing tourist visa support. Very helpful in making restaurant reservations. Friendly Elisabeta at Front Desk. Nice, warm, and quiet connecting rooms with nice front views. Good housekeeping. Complimentary water bottles and in-room WiFi. Would stay here again.

Dear Mr. G., Thank you for taking the time to tell us about your experience at the Novotel Moscow City! It is such a pleasure to know that you enjoyed your stay with us. We are happy to know you benefited from our location. We would like to thank you that you found our staff to be professional. It is the best motivation for us in our work and your recommendations is our greatest reward! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arina Simonyan Guest relations specialist
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