Everything was fine except wifi connection. I use your hotel since 2014 amd your wifi connection still not stable for many years. I can't use zoom meetings or voice over ip. Is there any chance you cam fix it? It has been so long... now is time to fix it!

Long registration, waiting about 20 minutes in the queue There was no heating in the room, only cold air. After the call, they came to fix it, it happened again in the morning

I enjoyed staying with you. Location. Price. Service was good in general. The only complaint…The shower hadn’t been fixed for 7 days after my request.

Nice Massage chairs and gym, sauna availability. Not so crowded restaurant. Unfortunately never ask to help with the luggage either check-in or check-out.

Already left my complaints thru the online form.

Nice experience overall. I really liked friendly hotel staff members who were always there to help and accommodate any request.

my short stay was memorable and all staff was very kind. They are happy to go the extra mile to make the customer happy. If possible try to change the varieties available in the breakfast at least every other day

Hotel is in the heart of Moscow City. It is a modern, clean, silent hotel. I stayed either twin or double bed rooms. Twin bed room is larger than double. Also twin bed room has city view, but double bed rom has interior view. Breakfast is very good. Unfortunately reservation department is not helpful for negotiation of last minute extension.

Clean, good view.

Awesome pancakes in breakfast-menu.

Very functional, with a pool, gym and spa zone. Great location.

very nice location, kind staff, good service, delicious food! We had a evening flight, and the hotel extended our stay to 14:00 for free! Very impressive experience!

I have been in thi shotel so many times. It is just comfortable for us to stay there, as it is in walking distance to the Expo Center. The rooms are since years over heated, but this is a standard problem in Russia. As they have enough gas, the rooms will be heated as much as tehy can. The other topic is that the bedding and the bed linnen are synthetic. This is not nice at all. I decided to sleep without it. This is a reason to change the hotel next year.

Very centrally located hotel. Has a metro station very close. The room was clean and food was good, though a bit expensive. The check in process was seamless and simple as they offer online checkin. My room was ready and did not have to wait after a long a flight. Use the online checkin facility.

The hotel is perfect for business travelers.  Located in Moscow City, close to the main transport hubs of Moscow, in the city center. The offices of the main large companies are here, and therefore the guest of this hotel is probably a businessman.Nice rooms with everything you need, including an iron and ironing board. There’s  a large breakfast selection for every taste.  Friendly staff.The disadvantages include air conditioning in the rooms and the high price.  The windows are dull - nothing can be opened - and the system settings are such that the air is constantly dry, it was very difficult to sleep.  The price for a room more than 200 euros per night is high for such a hotel.  Bed linen could also be less synthetic - sometimes I experience static electricity on myself ... unpleasant.