Novotel Moscow City 4 stars
Customer review rating (ALL Rating) 4.4/5 1,238 reviews
ALLSAFE approved hotel
Free Wi-Fi, newspapers and maps of Moscow. 5 minutes to the Expo Center.
A minute to the Afimall shopping center with lots of shops, cafes, cinemas
2 minutes to the highest observation deck in Europe and no-limit ice cream,
3 metro stations near the hotel
15-minutes drive to the Kremlin
Presnenskaya Naberezhnaya, 2, Presnenskaya Naberezhnaya 2
MOSCOW METRO: KALININSKAYA DELOVOY TSENTR
SHEREMETYEVO At 34.5km / 21.44 miles
VNUKOVO At 30km / 18.64 miles - Shuttle paying
KIEVSKY STATION At 4.9km / 3.04 miles
Check-in from - Check out up to
MC Traders offers a wide range of delicious international cuisine and cooking classes. The guests can enjoy Early bird breakfast from 4 am; hold a meeting during a business lunch and in the evening relax next to a real fireplace in the bar.
Our spacious, contemporary rooms have all the necessary facilities and are the perfect place for business or a holiday. For your convenience, the hotel offers free WIFI.
100% genuine reviews from our guestsFind out more
Very well located, has gym and pool, lot of restaurants, shops and facilities around.
Customer review rating 5.0/5
Olga G. Solo - Confirmed reviews ALL
Excellent experience as usual. Amazing staff. Great location.
Уважаемая Ольга, Благодарим за отзыв. Будем рады видеть вас снова! С уважением, Анна Бакуменко Менеджер по стандартам и качеству
Well located and friendly staff
Customer review rating 4.5/5
Richard Solo - Confirmed reviews ALL
Girl at reception (Karina I think) recognized me Friendly staff in restaurant
Careless/lacking attentiveness staff with poor quality rooms.
Customer review rating 0.5/5
S.k Couples - Confirmed reviews ALL
Form entrance to exit, it was a terrible experience, open that I have never seen at a Novotel. From entrance, there two desk, priority desk was already taken by non priory customers, however second desk stood talking amongst each other rather than telling us to go to them until I eventually headed over to ask if they were open or just talking amongst break. Both the manager at the time and subordinate very dismissive and unpleasant. No upgrade was offered even though I am platinum level customer, whilst most of the hotel was empty in an off peak period. The room had dysfunctional AC. Eventually this was fixed, but after “fixing” it, it took another half day for the temperature to return back below 30’. Upon check out, the staff had failed there legal obligation in registering me locally. This was after trying to explain the staff that by Russian law they are obliged to do this. They had no idea what this was, or just had poorly trained staff at the time. Generally a very terrible stay, with poor service and facilities, in particular for a platinum rated customer!
Customer review rating 3.5/5
Yulia Business - Confirmed reviews ALL
I have astayed at Novotel for a couple of times now. It is OK in terms of the quality of rooms, service in the restaurant if really good but reception was a bit slow. For example, on a couple of occasions there were 2 people serving one quest. This caused longer waiting time for other guest. Since I had to chck out earlier than planned, the receptionist wasn't fully aware on the process and had to call someone a few times. Surely this is one of theprocedures that could have been streamlined
Customer review rating 5.0/5
Ekaterina Couples - Confirmed reviews ALL
Beautiful hotel with friendly and welcoming staff, nice rooms, outstanding breakfast) and it was so pleasant to spend some time in spa.
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