Novotel Moscow City 4 stars

Customer review rating (ALL Rating) 4.5/5 2,582 reviews

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ALLSAFE approved hotel

Hotel extras

  • Free Wi-Fi, newspapers and maps of Moscow. 5 minutes to the Expo Center.

  • A minute to the Afimall shopping center with lots of shops, cafes, cinemas

  • 2 minutes to the highest observation deck in Europe and no-limit ice cream,

  • 3 metro stations near the hotel

  • 15-minutes drive to the Kremlin

Our accommodation(s)

Hotel location

Novotel Moscow City

Presnenskaya Naberezhnaya, 2, Presnenskaya Naberezhnaya 2
123317 MOSCOW

GPS:55.748069, 37.53685

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


MC Traders offers a wide range of delicious international cuisine and cooking classes. The guests can enjoy Early bird breakfast from 4 am; hold a meeting during a business lunch and in the evening relax next to a real fireplace in the bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,582 reviews

TripAdvisor Rating  4.5/5  1,810 reviews

Very good location ,Good Stay

Customer review rating 2.5/5

Papapat K. Business - Confirmed reviews ALL

We love this hotel every time when we have business trip, we always choose this branch but in this time we have some problem about our booking. When we arrived in the morning time ,receptions said we must check in 15.00 then we go around there for waiting. When we come back after 15.00 ,our booking was cancellation both of 2 rooms. We try to clear and find new rooms ,one staff try to find 1 room for us ,we have some problems about our credit card so we need take time a bit to call friend to use Russian credit card for us ,that staff said will wait us. Then not over 30 minute ,we would like to clear payment again ,another said no have room anymore. We need to talk with the one who talked before and keep room for us ,he said she went back home. Finally we try to fight until we got only 1 room and still lucky for us. Anyway in this time our feeling not so appreciate with your team ,we feel like some reception didn't want to help us.

Good location, bad view for my room.

Customer review rating 4.0/5

Ade Business - Confirmed reviews ALL

The room was looking inside of the hotel. I was expecting something else. Location is great. Comfy hotel.

Dear Dogan! Thank you for your kind feedback. We are glad to know that you enjoyed your stay with us. Looking forward to welcoming you back.

Great location

TripAdvisor rating 5.0/5

Tore Andre J Business - TripAdvisor review

It's great Hotel, personally it's mainly cause of the location. I like Moscow City very much. All that is needed is just outside the doorstep. But indeed the Hotel itself has a vibe, friendly and very good service. The reason for 4 stars for service is simply that it takes way to much time for the check in process. This goes for every Novotel I visited. You are standing in line like twice or 3 times longer than what Hotels of similar standard spend, idk why, they need to do something about it. Except for that, which iam sure is not the staff's fault, the service is great. Rooms are comfortable, spacious, really good firm beds, sleep is very good. Have amenities like massage and spa services. The lobby bar serve very good coffee. The is place is cool. The rooms are very different according to availability, demand and season. Sometimes really great value, sometimes it's priced accordingly to the location. In the end nothing beats this location for me in Moscow

Dear Tore Andre, Thank you very much for your feedback about your stay at Novotel Moscow City and for your generous compliments. I am glad you enjoyed your stay at our hotel. We always try to improve the quality of service and a satisfied guest is our biggest reward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irina Naumova Quality and Attitude Manager.

Good stay

Customer review rating 5.0/5

Mercy Solo - Confirmed reviews ALL

Good room service, working website to make orders Comfortable

Dear Mercy ! Thank you for your kind feedback. We are glad to know that you enjoyed your stay with us. Looking forward to welcoming you back. Sincerely, Irina Naumova Quality and Attitude Manager.


Customer review rating 5.0/5

Elnur Business - Confirmed reviews ALL


Dear Elnur! Thank you for your kind feedback. We are glad to know that you enjoyed your stay with us. Looking forward to welcoming you back. Sincerely, Irina Naumova Quality and Attitude Manager.

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Other web-users rate our hotel

  • 919 reviews 9.4/10 Location
  • 1,571 reviews 7.5/10 Room
  • 1,294 reviews 8.5/10 Service
  • 37 reviews 3.3/10 WiFi
  • 869 reviews 9.7/10 Breakfast
  • 515 reviews 7.7/10 Cleanliness
  • 264 reviews 7.3/10 Vibe
  • 124 reviews 8.4/10 Wellness Area

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