Mercure Arbat Moscow 4 stars

Customer review rating (ALL Rating) 4.8/5 1,264 reviews

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Description

Hotel extras

  • Located in the historic center of Moscow, close to 2 metro stations

  • Experience the atmosphere of a luxurious manor of the early 19th century

  • Bar La Promenade 24/7 (south of France, Russian and global cuisines)

  • Intimate conference hall

  • Easy reach to the exhibition grounds of Expocenter and Crocus Expo

Our accommodation(s)

Hotel location

Mercure Arbat Moscow

Smolenskaya Sq. 6
121099 MOSCOW
Russia

GPS:55.748595, 37.583762

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LA PROMENADE

La Promenade: The restaurant is open twenty-four seven.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,264 reviews

TripAdvisor Rating  4.5/5  1,970 reviews

BEST OPTION IN MOSCOW

Customer review rating 5.0/5

Marco B. Couples - Confirmed reviews ALL

ALL WAS PERFECT, ROOM, BREAKFAST, TEAM, RECEPTION, LOCATION.

Dear Marco, We are very grateful to you for choosing Mercure Arbat Moscow hotel and share with us comments regarding your stay! It is a pleasure to know that you were satisfied with it at all. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Arbat Moscow Hotel. Warmest regards, Natalia Rakhymova Front Office Manager

good position

Customer review rating 4.0/5

Xudong P. Business - Confirmed reviews ALL

good position in Arbat street crossing, near to AB supermarket and many good restaurants, but room clearance team lost my room for continous 2 days, which made me troubles, front desk Sonya is a great girl , gentlemen are also very polite, thanks, will come back for sure

Dear P., We are very grateful to you for choosing Mercure Arbat Moscow hotel and for taking the time to complete our questionnaire and share with us comments regarding your stay! It is a pleasure to know that you were satisfied with your stay. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Arbat Moscow Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

Great hotel in a great location

Customer review rating 5.0/5

Hyar Friends - Confirmed reviews ALL

Loved our stay at the mercure arbat close to the metro and arbat street would definitely recommend it and will be staying there for sure ! Special mention to Paulina and Sonya at the reception always welcomed us with smiles and were truely helpful with all our needs.

Dear Hyar, We are very grateful to you for choosing Mercure Arbat Moscow hotel and for taking the time to complete our questionnaire and share with us comments regarding your stay! It is a pleasure to know that you were satisfied with your stay. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Arbat Moscow Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

Good location. Comfortable stay.

Customer review rating 4.5/5

Nishant Families - Confirmed reviews ALL

The rooms have all the necessary amenities. Enough space for luggage. Very close to metro station. Many cafes and restaurants nearby.

Dear Nishant, We are very grateful to you for choosing Mercure Arbat Moscow hotel and for taking the time to complete our questionnaire and share with us comments regarding your stay! It is a pleasure to know that you were satisfied with your stay. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Arbat Moscow Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

Great location, lovely staff

Customer review rating 5.0/5

Alper D. Business - Confirmed reviews ALL

l had great time in Moscow. It is also up to where you live to get good vibes. The hotel is located next to metro station and old arbat street where you can find everything. Many museums are walking distance, even you can walk to red square, by metro only 5 minutes away. The rooms were clean, cosy designed, l like the carpets. Especially reception staff are all very friendly, always smiling, specially thanks to Natalia who introduced me Accor hotels bonus card, and sweet Polina who makes you feel warm with her smile.

Dear M. D., We are very grateful to you for choosing Mercure Arbat Moscow hotel and for taking the time to complete our questionnaire and share with us comments regarding your stay! It is a pleasure to know that you were satisfied with your stay. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Arbat Moscow Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

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Other web-users rate our hotel

  • 455 reviews 9.6/10 Location
  • 441 reviews 8.6/10 Room
  • 520 reviews 9.4/10 Service
  • 5 reviews 3.8/10 WiFi
  • 217 reviews 8.3/10 Breakfast
  • 155 reviews 9.1/10 Cleanliness
  • 71 reviews 6.5/10 Food
  • 66 reviews 8/10 Vibe

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