Mercure Arbat Moscow 4 stars

Customer review rating (ALL Rating) 4.7/5 1,324 reviews

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Description

Hotel extras

  • Located in the historic center of Moscow, close to 2 metro stations

  • Experience the atmosphere of a luxurious manor of the early 19th century

  • Bar La Promenade 24/7 (south of France, Russian and global cuisines)

  • Intimate conference hall

  • Easy reach to the exhibition grounds of Expocenter and Crocus Expo

Our accommodation(s)

Hotel location

Mercure Arbat Moscow

Smolenskaya Sq. 6
121099 MOSCOW
Russia

GPS:55.748595, 37.583762

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LA PROMENADE

La Promenade: The restaurant is open twenty-four seven.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,324 reviews

TripAdvisor Rating  4.5/5  1,971 reviews

Good

Customer review rating 4.5/5

Mikhail Business - Confirmed reviews ALL

Good staff

Dear Mikhail, Thank you for choosing the Mercure Arbat Moscow Hotel and for taking the time to share your opinion with us. We are very glad that you were satisfied with your stay. We will do our best to meet your expectations in the future. Thanks again for the feedback. We hope that your next visits will be as pleasant as this one. We are always glad to see you at our hotel! Warmest regards, Natalia Rakhymova Front Office Manager

Excellent location, wonderful staff

Customer review rating 5.0/5

Nazareth Families - Confirmed reviews ALL

The hotel was very well located, just off the popular Arbat Street, right next to a metro station. The rooms were very comfortable and there was a constant supply of cold drinking water in the corridor, which is important to me. I made use of the gym, which was a bit small, but good enough. Breakfast was great. The staff was very friendly and accommodating, making our stay very pleasant. Thank you!

Dear Nazareth, We are very grateful to you for choosing Mercure Arbat Moscow hotel and for taking the time to complete our questionnaire and share with us comments regarding your stay! It is a pleasure to know that you were satisfied with your stay. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Arbat Moscow Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

Great location great staff

Customer review rating 5.0/5

Sandeep K. Business - Confirmed reviews ALL

Great location, stones throw from 2 metro lines, 100 metre walk to the famous arbat street. My visit to the crocus expo hall was easy as the blue line was just 10m away from the hotel, Supermarket and McDonald's was 50m away. Breakfast lacks variety and needs a lot of improvement

Dear Sandeep K., We are very grateful to you for choosing Mercure Arbat Moscow hotel and for taking the time to complete our questionnaire and share with us comments regarding your stay! It is a pleasure to know that you were satisfied with your stay. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Arbat Moscow Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

Well located for my need and good service

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

As above

Dear Guest, We are very grateful to you for choosing Mercure Arbat Moscow hotel and share with us comments regarding your stay! It is a pleasure to know that you were satisfied with it at all. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Arbat Moscow Hotel. Warmest regards, Natalia Rakhymova Front Office Manager

Well located , helpful staff and housekeepers staff was also good

Customer review rating 5.0/5

Mohammed A. Solo - Confirmed reviews ALL

Everything was great The location is good near to Arbat , staff all of them very helpful , the only thing we need it as Muslim is to install water hose pressure in toilet , which will be good for all tourists from middle east.

Dear Mohammed, We are very grateful to you for choosing Mercure Arbat Moscow hotel and for taking the time to complete our questionnaire and share with us comments regarding your stay! It is a pleasure to know that you were satisfied with your stay. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Arbat Moscow Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

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Other web-users rate our hotel

  • 443 reviews 9.7/10 Location
  • 453 reviews 8.3/10 Room
  • 530 reviews 9.3/10 Service
  • 5 reviews 3.8/10 WiFi
  • 211 reviews 8.2/10 Breakfast
  • 158 reviews 9/10 Cleanliness
  • 67 reviews 7/10 Food
  • 65 reviews 8.6/10 Vibe

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