Mercure Arbat Moscow 4 stars

Customer review rating (ALL Rating) 4.7/5 1,333 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Located in the historic center of Moscow, close to 2 metro stations

  • Experience the atmosphere of a luxurious manor of the early 19th century

  • Bar La Promenade 24/7 (south of France, Russian and global cuisines)

  • Intimate conference hall

  • Easy reach to the exhibition grounds of Expocenter and Crocus Expo

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Arbat Moscow

Smolenskaya Sq. 6
121099 MOSCOW
Russia

GPS:55.748595, 37.583762

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LA PROMENADE

La Promenade: The restaurant is open twenty-four seven.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,333 reviews

TripAdvisor Rating  4.5/5  1,968 reviews

Very good

Customer review rating 5.0/5

Dejan Solo - Confirmed reviews ALL

Hotel at great position.Very cozy place

Dear Dejan, We are very grateful to you for choosing Mercure Arbat Moscow hotel and for taking the time to complete our questionnaire and share with us comments regarding your stay! It is a pleasure to know that you were satisfied with your stay. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Arbat Moscow Hotel! Warmest regards, Natalia Rakhymova Front Office Manager

Perfectly situated, 1 min from Smolenkaya metro and 2 stops from the Kremlin. Very clean and helpful team.

Customer review rating 5.0/5

Sebastien Solo - Confirmed reviews ALL

Great experience at Mercure Hotel. Very Clean, Great team to assist you, close to everything. I just wished I had a room not on the main road street as a bit noisy at times but ok. And to add, one of the rare hotels that accept reservations without Visa or MasterCard due to sanctions.

good peopel

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

wanderful

Dear guest, We are very grateful to you for choosing Mercure Arbat Moscow hotel and for taking time to complete our questionnaire and share with us your comments regarding your stay! It is a pleasure to know that you were satisfied with it at all. At Mercure we strive to provide the highest level of service to each of our guests, so positive feedback is the greatest reward for us. We do hope to see you again and soon at Mercure Arbat Moscow Hotel. Warmest regards, Natalia Rakhymova Front Office Manager

Good Stay

Customer review rating 5.0/5

Evgeniia Solo - Confirmed reviews ALL

Helpful staff, nice sheets and towels. Always enough umbrellas for rainy days

Dear Evgeniia, Thank you very much for taking the time to share your feedback regarding your experience at Mercure Arbat Moscow Hotel! We are delighted to read how highly you valued your stay with us. Our team will be happy to welcome you back at Mercure Arbat on your next stay in Moscow! Warmest regards, Margarita Moskvina Rooms Division Manager

Well located, comfortable stay. Professional reception and housekeeping staff.

Customer review rating 4.5/5

Diana T. Friends - Confirmed reviews ALL

It was very relaxing

Уважаемая Диана, Благодарим Вас за выбор отеля Меркюр Арбат Москва и за то, что Вы нашли время поделиться с нами своим мнением. Мы очень рады, что Вы остались довольны Вашим пребыванием. Мы приложим все усилия, чтобы и в будущем оправдывать Ваши ожидания. Спасибо еще раз за отзыв. Мы надеемся, что Ваши следующие визиты будут столь же приятными, как и этот. Всегда рады видеть Вас у нас в отеле! С наилучшими пожеланиями, Наталья Рахымова Начальник службы Приемы и Размещения

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Other web-users rate our hotel

  • 489 reviews 9.6/10 Location
  • 493 reviews 8.1/10 Room
  • 568 reviews 9.2/10 Service
  • 5 reviews 0/10 WiFi
  • 226 reviews 8.2/10 Breakfast
  • 172 reviews 9.2/10 Cleanliness
  • 60 reviews 8.4/10 Vibe
  • 53 reviews 7.7/10 Value

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