Novotel Moscow Centre Hotel 4 stars

Name: Novotel Moscow Centre
Address: MOSCOW, 127055, RUSSIAN FEDERATION
Telephone: (+7)495/7804000
Rating: 4.3

Customer review rating 4.3/5 5,719 reviews

ALLSAFE approved hotel

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Novotel Moscow Centre Hotel

Hotel that makes every moment matter

We are located in the very heart of Moscow just above the metro station, which is very convenient and practical. DEPO street food mall, restaurants, various bars, nightclubs and shop are nearby.

Mr Evgeni Vaskovski, Hotel Manager

Novotel Moscow Center's location is very convenient, it's a 15-minute drive from the historic center. Nearby are the metro stations "Mendeleevskaya" and "Novoslobodskaya." The AeroExpress station is 10 minutes away, the train will take you to Sheremetyevo Airport in 45 minutes. You will find many sights around the hotel: the Bolshoi Theatre, The Nikulin Circus and other legendary Moscow scenes.

The hotel is suitable for family holidays and business trips. 8 meeting rooms are available for events. Cote Azur offers Mediterranean cuisine. Pets are welcome!

From Sheremetyevo Airport: 30 minutes by Aeroexpress to Belorussky train station and 5 minutes to Mendeleevskaya metro station. From Domodedovo Airport: 40 minutes by Aeroexpress to Paveletsky train station and 20 minutes to Mendeleevskaya metro station.

Hotel extras

Two metro stations within easy reach of the hotel
Sheremetyevo International Airport is 30 minutes from the hotel
8 conference rooms measuring over 5,382 sq. ft.(500 m²) in total
Fitness center with the latest equipment
Left luggage service for large bags

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
Pets welcome for an additional chargePaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Cash machine
Porter

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

Fitness centre

8 meeting room(s)
Web Corner on a Mac
Business center with support staff
Copy/print service available

Hotel location

Novotel Moscow Centre

Novoslobodskaya str 23
127055
moscow
russian federation

Tel: +74957804000

Fax: (+7)495/7804003

Contact email :

Check-in from 14h00

Check out up to 12h00

Bulvar Dmitria Donskogo : Grey MENDELEEVSKAYA
NOVOSLOBODSKAYA : Brown circle NOVOSLOBODSKAYA

By plane
DOMODEDOVO At 70km / 43.5 miles
By plane
SHEREMETYEVO-1 At 27km / 16.78 miles
By plane
SHEREMETYEVO-2 At 30km / 18.64 miles
By plane
VNUKOVO At 50km / 31.07 miles
By train
BELORUSSKIY VOKZAL At 1km / 0.62 miles
By train
SAVELOVSKIY VOKZAL At 1km / 0.62 miles

GPS :55.781617, 37.598337

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Executive Room with 1 queen-size bed and sofa

Accessible room

Max. number of persons: 4
Area: From 22 m² / 237 sq ft
Views: City side, Courtyard side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Room with double bed and sofa bed. Twin beds on request.

Accessible room

Max. number of persons: 4
Area: From 19 m² / 205 sq ft
Views: City side, Courtyard side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior room with 1 double bed and sofa

Max. number of persons: 4
Area: From 30 m² / 323 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior room with 2 queen-size beds

Accessible room

Max. number of persons: 4
Area: From 25 m² / 269 sq ft
Views: City side, Courtyard side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Room with twin beds

Accessible room

Max. number of persons: 4
Area: From 22 m² / 237 sq ft
Views: City side, Courtyard side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Room with twin beds and a sofa

Accessible room

Max. number of persons: 4
Area: From 29 m² / 312 sq ft
Views: City side, Courtyard side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Executive Suite with 1 queen-size bed and sofa

Accessible room

Max. number of persons: 4
Area: From 55 m² / 592 sq ft
Views: City side, Courtyard side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Rooms

Our restaurants and bars

COTE AZUR

Type of cuisine: Mediterranean

Cuisine - healthy dishes with a low sugar content, vegetarian dishes, kosher dishes (can be ordered 24 hours a day), French and gourmet cuisine, bar food, barbeque, themed cuisine, and regional and international dishes.

Lunch

06:30 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Gourmet Bar

Our new stylish and modern Gourmet Bar combines comfy furniture with elegant, sophisticated décor. Our menu has been completely re-designed. Enjoy our delicious food in the Gourmet Bar or to take away.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 8
Maximum size: 130 m²
Maximum capacity: 150 people
Maximum banquet capacity: 72 people

Find out more

Good stay

Andrey Solo - 24/03/2020 Confirmed reviews ALL

Overall, it was a good stay, staff is very polite and the room was nice and quite (once I found how to close window latch). But I was very disappointed with poor breakfast selection, which was probably more fitting to ibis brand rather than Novotel. All hot dishes were veggie, there was no fresh pastry and no fruits.

Dear Andrey I., Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexey Sharapov Front Office Manager

Positive crew

Konstantin Families - 16/03/2020 Confirmed reviews ALL

Good location, parking

Dear Konstantin B., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Well located, clean room and good service

Stephanie F. C. Solo - 11/03/2020 Confirmed reviews ALL

Overall my stay was good. The hotel is located beside the metro station, the front desk staff was helpful, especially Valentina. I had some inquiries during the stay and they tried to help me. Only one issue about the AC, I tried to adjust it and switched it off however it still felt so cold, after informing the front desk they sent portable heater in the room which helped a bit but it was also unstable and time to time it switched off by itself. One more point, the hotel needs to set up for the exact amount of discount for Food and Beverage for the other Accor Employees, I got information it was only 15-20%, not sure if its that low for the region. Despite it all, I enjoyed my stay and thank you!

Dear Stephanie C., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

good location, good additude, old bathrooms

Hakan Couples - 10/03/2020 Confirmed reviews ALL

overall good, our room was changed due to complaint about bathroom, very polite staff at reception and breakfast

Dear Baris H., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Good Place and Well Stay

Quoc B. N. Couples - 08/03/2020 Confirmed reviews ALL

This a good place at the center of Moscow, near the Metro and Bus, especialy street of foods nearby. Everything is good, but a little bit of sad

Dear Binh Quoc N., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Well located and good isolated rooms

D. P. Business - 02/03/2020 Confirmed reviews ALL

charming staff and always willing to help and listen to our wishes

Dear D. P., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Alexey Sharapov Front Office Manager

Extremely well located

Davide Solo - 26/02/2020 Confirmed reviews ALL

It was a good stay, to be honest the room wasn't that great, it was quite empty and impersonal. The staff is very friendly and I appreciated the breakfast

Dear Davide, We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Ari L. Solo - 26/02/2020 Confirmed reviews ALL

Overall it was ok but room service was very slow and room was not cleaned. Also the elevator got stuck and it seems like poor maintenance.

Dear Ari L., We very much appreciate your comments on your recent stay at Novotel Moscow Centre. We are very frustrated that you faced some inconveniences during your stay. You may rest assured that your comments will be forwarded to the heads of corresponding departments and we will improve the work of our Room Service and Housekeeping staff, as well as fix all maintenance issues. We hope that we will have the chance to welcome you back to Novotel Moscow Centre and demonstrate the improvement of the service. Sincerely yours, Alexey Sharapov Front Office Manager

Well located and family friendly

Murielle S. Families - 23/02/2020 Confirmed reviews ALL

Great experience at Moscow center Novotel. Staff are very nice and English speaking. Very helpful

Dear Muriel S., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Good location and clean throughout

Joe V. Couples - 20/02/2020 Confirmed reviews ALL

straight forward facilities, staff were professional and clearner were great..

Dear Joe v., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Well located

Nadia Business - 13/02/2020 Confirmed reviews ALL

Quick check-in and check-out

Dear Nadezhda Z., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Everything is fine

Ivan D. Business - 06/02/2020 Confirmed reviews ALL

i like your hotel

Dear Ivan D., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Old, clean and quite building

Anubhav Business - 27/01/2020 Confirmed reviews ALL

Building and furniture is old. this should be renovated. Drain clogged in the shower. Water flowing out of the shower area into the whole bathroom. Multiple switches in the room, very annoying to switch everything before going to sleep. Breakfast - some options were available a la carte, but it was not visible. I came to know this, only when I asked. Staff at the reception was very polite and cultured.

Dear Anubhav V., Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexey Sharapov Front Office Manager

well located, good stay, good services

Nazanin A. I. Families - 26/01/2020 Confirmed reviews ALL

everything was so good. thanks

Dear Nazaninsadat Afshar i., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Suse Business - 26/01/2020 Confirmed reviews ALL

It was OK. Bed was comfortable and food at dinner and room service was good. I was not asked at check in to put money on my card so had to pay every time I used anything rather than put it on the room which was annoying. Worst feature was the hairdryer - absolutely useless. Mine kept falling apart. I complained using the app and asked for another. I got an online response but 2 days later there was still no sign of a new hairdryer. You need to upgrade hairdryers. Also no point having an online tool to raise points if no one then does anything about them

Dear Susan M., Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexey Sharapov Front Office Manager

good service as in past, but your hotel offers now only an unhealthy environment

Anonymous Business - 19/01/2020 Confirmed reviews ALL

I was frequently guest for a long time , but I feel since your renovation of the lobby no longer really in a healthy environment. The smell in the main areas is bothering heavily and also I have the feeling (after being some "minutes" in the lobby) getting allergic reactions (bronchs and nose). I thought the smell will disappear one day but since the renovation was done already quite a while ago, still there is no change and moreover the smell is now allover all the hotel floors. Unfortunately I had to ask my team to look in future for another accomodation option - sorry PS I guess your builder used wall- or floorpanels with formaldehyd composites, you should check this seriously, especially for the sake of your employees!!!

Dear Joerg H., Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexey Sharapov Front Office Manager

Reasonable price for great location and good service

Olga Families - 15/01/2020 Confirmed reviews ALL

Staff was very helpful and nice. Rooms are very spacious and comfortable. In the room we've stayed though, sink had cracks and obviously needs to be replaced.

Dear Olga S., Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexey Sharapov Front Office Manager

Anonymous Families - 14/01/2020 Confirmed reviews ALL

Poor check in service. Dated hotel. Poor room cleaning.

Dear Monaf S., Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexey Sharapov Front Office Manager

Acceptable level of service

Astrid Couples - 13/01/2020 Confirmed reviews ALL

Ok, thanks for the white wine and fruits. Amenities can be improved.

Dear Astrid, We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Good

Benoit M. Families - 08/01/2020 Confirmed reviews ALL

Staying in this hotel was good, good service. Breakfust was also as in all Novotel with a good standart. Just the airco didn't work proprely and the room was to hot. Also was the bathroom in a poor condition and old but still workrd as it should be. the shower was also broken.

Dear Benoit M., Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexey Sharapov Front Office Manager

Our most recent 20 reviews

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