Novotel Moscow Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 2,190 reviews

Hotel extras

  • Walking distance to two metro stations

  • Views of Moscow-City, Ostankino Tower and Stalin skyscrapers

  • 8 conference halls with a total area of more than 500 sq. m.

  • Fitness centre equipped with modern exercise equipment

  • Left luggage service for large bags

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Hotel location

Novotel Moscow Centre

Novoslobodskaya str 23
127055 MOSCOW
Russia

GPS:55.781617, 37.598337

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

COTE AZUR

Cuisine: healthy low sugar & vegetarian meals, bar food, French & gourmet, local & international cuisine. Open for breakfast 7:00-11:00 am daily. Lunch and dinner buffet is available upon group request.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,190 reviews

TripAdvisor Rating  4.0/5  1,678 reviews

Well located - close to Ring Metro station

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Friendly reception personell / tasty breakfast

Dear Thomas B., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sysolyatina Alyona Quality manager

Hotel needs renovation

Customer review rating 2.5/5

Anton Business - Confirmed reviews ALL

Service is good. Rooms looks very tired, the hotel needs renovation.

Dear Anton, Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katerina Quality Manager

Location is good

Customer review rating 2.0/5

Kate Solo - Confirmed reviews ALL

Room was quite plain and needs renovation, especially in the bathroom. There was a noise coming from the hall outside (room was located near elevator)

Dear Ekaterina, Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katerina Quality manager

Very well located, professional staff, good breakfast.

Customer review rating 3.5/5

Roman Business - Confirmed reviews ALL

unfortunately, a lot of furniture (in the room and in the restaurant) in rather 'worn out' condition .. Some renovation definitely reqired.

Уважаемый Роман, Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Спасибо еще раз за Ваш отзыв и мы надеемся, что Ваш следующий визит будет столь же приятным, как и этот. С уважением, Катерина менеджер по стандартам и качеству

Well located, worn out

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Cracked sink, stains on the carpet. Not what you'd expect from good 4 star. Breakfast is uninspiring and dull as well

Уважаемый Гость, Спасибо за то, что Вы нашли время ответить на наши вопросы и поделиться своим мнением о проживании в Novotel Moscow Centre. Мне очень жаль, что предложенный сервис не соответствовал Вашим ожиданиям. Позвольте принести Вам свои самые искренние извинения. В Novotel мы боремся за то, чтобы предложить обслуживание самого высокого уровня для каждого из наших гостей. Поэтому Ваш отзыв очень важен для нас. Будьте уверены, что все необходимые меры будут приняты для того, чтобы подобного не повторилось в будущем. Мы Вам очень благодарны за отзыв, и искренне надеемся, что Вы предоставите нам возможность исправить свои ошибки в ближайшем будущем. С уважением, Катерина менеджер по стандартам и качеству

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,155 reviews 9.8/10 Location
  • 1,515 reviews 6.5/10 Room
  • 995 reviews 9.1/10 Service
  • 36 reviews 4.8/10 WiFi
  • 666 reviews 7.8/10 Breakfast
  • 477 reviews 7.1/10 Cleanliness
  • 318 reviews 3.5/10 Vibe
  • 239 reviews 7.9/10 Value

Powered by Trustyou

All our hotels in Moscow