Novotel Moscow Centre Hotel 4 stars

Customer review rating 4.3/5 6,298 reviews

ALLSAFE approved hotel

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Novotel Moscow Centre
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+ 20 Services

Hotel extras

  • Two metro stations within easy reach of the hotel

  • Sheremetyevo International Airport is 30 minutes from the hotel

  • 8 conference rooms measuring over 5,382 sq. ft.(500 m²) in total

  • Fitness center with the latest equipment

  • Left luggage service for large bags

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets welcome for an additional chargePaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Cash machine
  • Porter
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 8 Meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Moscow Centre

Novoslobodskaya str 23
127055 moscow
russian federation

Tel: +74957804000

Fax: (+7)495/7804003

Check-in from 14h00

Check out up to 12h00

  • Bulvar Dmitria Donskogo :  Grey MENDELEEVSKAYA

  • NOVOSLOBODSKAYA :  Brown circle NOVOSLOBODSKAYA

  • By plane

    DOMODEDOVO At 70km / 43.5 miles

  • By plane

    SHEREMETYEVO-1 At 27km / 16.78 miles

  • By plane

    SHEREMETYEVO-2 At 30km / 18.64 miles

  • By plane

    VNUKOVO At 50km / 31.07 miles

  • By train

    BELORUSSKIY VOKZAL At 1km / 0.62 miles

  • By train

    SAVELOVSKIY VOKZAL At 1km / 0.62 miles

GPS :55.781617, 37.598337

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Executive Room with 1 queen-size bed and sofa

Accessible room
  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with double bed and sofa bed. Twin beds on request.

Accessible room
  • Max. number of persons: 3
  • Area: From 19 / 205 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 2 queen-size beds

Accessible room
  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with twin beds and a sofa

Accessible room
  • Max. number of persons: 3
  • Area: From 29 / 312 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Suite with 1 queen-size bed and sofa

Accessible room
  • Max. number of persons: 3
  • Area: From 55 / 592 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Gourmet Bar

Non contractual photo

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 131

  • Maximum capacity: 190 people

  • Maximum banquet capacity: 72 people

Find out more

Our guest reviews for
Novotel Moscow Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,298 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,637 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great Stay

Customer review rating 5.0/5

Brian Families - 08/04/2021 Confirmed reviews ALL

Checkin was fast and easy. Breakfast very nice and good hours. Staff helpful and friendly. Family room very spacious and our dog was welcome. Would definitely stay again.

Good stay, everything in general was OK.

Customer review rating 4.0/5

Ivan K. Couples - 07/03/2021 Confirmed reviews ALL

Fresh towels, good TV set, impeccable vent system without noise, good sleeping all 2 nights.

Dear Ivan , We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Anna, Personal Assistant to General Manager.

funny

Customer review rating 2.5/5

Shamil Couples - 23/02/2021 Confirmed reviews ALL

there were no bathrobes at all. We are staying for the second WE and it's the same. No bathrobes at all in the hotel.

Dear Shamil V., Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evgenia Golubtsova Deputy Front Office Manager

Good stay

Customer review rating 4.0/5

Andy Business - 22/02/2021 Confirmed reviews ALL

Room ok (rennovation would be beneficial but that‘s notjing new...) Hotel overall ok Price/quality good

Dear Andreas B., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Evgenia Golubtsova Deputy Front Office Manager

Not good stay

Customer review rating 2.0/5

Igor Families - 17/02/2021 Confirmed reviews ALL

Scarce breakfast, tiny bathroom, small TV, old furniture...

Dear Igor, Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexey Sharapov Front Office Manager

Well located. The best value for money. Good beds and pillows along with the size of the room make the stay very comfortable

Customer review rating 4.0/5

Alex Business - 24/12/2020 Confirmed reviews ALL

The best value for money. Good beds and pillows along with the size of the room make the stay very comfortable

Dear Alexander K., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna, Personal Assistant to General Manager

Felt like at home ! Fantastic Stay !

TripAdvisor rating 5.0/5

EnjoyTaVie Business - 23/11/2020 TripAdvisor review

I stayed over a month in this hotel as I was taking some Russian language classes. This hotel is perfectly located in Moscow, right on the Mendelevskays metro station (2 min walk) ! I got upgraded for my whole stay to a very nice big room with great view on High Floor. The price is a bargain for the location and service you got. The ladies at the reception were always really nice and happy to help if needed. Only the room cleaning service could be improved...

Dear EnjoyTaVie, We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Good stay

Customer review rating 4.5/5

Aleksandar J. Business - 13/11/2020 Confirmed reviews ALL

You met all my expectations, great location, very friendly staff.

Dear Alexandar J., Thank you very much for the valued comments and high ratings. It will be our pleasure to welcome you back in the near future! Warm regards, Sincerely, Alexey Sharapov Front office manager

comfy room, located in the same building as metro station

Customer review rating 4.0/5

Maxim Families - 02/11/2020 Confirmed reviews ALL

big comfy rooms, simple but pleasant, checking in was a mess though and almost no guests wore masks!

Dear Maxim V., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry for your inconvenience upon check in. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Well located.

Customer review rating 3.5/5

J-p Families - 17/10/2020 Confirmed reviews ALL

Good room.

Dear Jean-Pascal C., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Good location

Customer review rating 4.0/5

Yura Friends - 13/10/2020 Confirmed reviews ALL

Subway in the same building. In 1 minute McDexpress 24/7 and pub's court. In 5 minutes DEPO - best food court in Moscow. City center in walking distance. Rooms rather big, good room service. Nice open balcony at the 17th floor.

Dear Y., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna, Personal Assistant to General Manager

Well located, good stay, indeed

Customer review rating 4.5/5

Stanislav Business - 04/09/2020 Confirmed reviews ALL

Well done

Dear Stanislav P., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Good location , good front desk staff. Good security guards!

Customer review rating 2.5/5

Ruchier Business - 17/08/2020 Confirmed reviews ALL

very poor roo. Service staff , specially Alona. She should learn how to talk with customer.

Dear Ruchier K., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Good stay

Customer review rating 3.5/5

Andrey Solo - 24/03/2020 Confirmed reviews ALL

Overall, it was a good stay, staff is very polite and the room was nice and quite (once I found how to close window latch). But I was very disappointed with poor breakfast selection, which was probably more fitting to ibis brand rather than Novotel. All hot dishes were veggie, there was no fresh pastry and no fruits.

Dear Andrey I., Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexey Sharapov Front Office Manager

Positive crew

Customer review rating 4.5/5

Konstantin Families - 16/03/2020 Confirmed reviews ALL

Good location, parking

Dear Konstantin B., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Well located, clean room and good service

Customer review rating 5.0/5

Stephanie F. C. Solo - 11/03/2020 Confirmed reviews ALL

Overall my stay was good. The hotel is located beside the metro station, the front desk staff was helpful, especially Valentina. I had some inquiries during the stay and they tried to help me. Only one issue about the AC, I tried to adjust it and switched it off however it still felt so cold, after informing the front desk they sent portable heater in the room which helped a bit but it was also unstable and time to time it switched off by itself. One more point, the hotel needs to set up for the exact amount of discount for Food and Beverage for the other Accor Employees, I got information it was only 15-20%, not sure if its that low for the region. Despite it all, I enjoyed my stay and thank you!

Dear Stephanie C., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

good location, good additude, old bathrooms

Customer review rating 3.5/5

Hakan Couples - 10/03/2020 Confirmed reviews ALL

overall good, our room was changed due to complaint about bathroom, very polite staff at reception and breakfast

Dear Baris H., We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

Hotel with the very good breakfast, perfect location, but with average service and very old rooms ...

TripAdvisor rating 3.0/5

ibelenkov Family - 05/01/2020 TripAdvisor review

Hotel with the very good breakfast, perfect location, but with average service and very old rooms … Metro station located just around the corner (Mendeleevskaya station). The breakfast is perfect with the very wide range of food. Cleaning of the room was made very bad, cups not washed, new water and cosmetic was not refreshed (only after reminder). The rooms are very old together with the furniture, not enough electric sockets (no sockets in bathroom). Not possible to open the windows and condition works only for heating, not easy to sleep (not enough fresh air). The matrasses are very old and I was absolutely tired after sleeping every night and have a pain in my back.

Dear Ibelenkov, Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexey Sharapov Front Office Manager

Quality is going down

TripAdvisor rating 4.0/5

guilchiron Business - 12/12/2019 TripAdvisor review

I am staying in this hotel for 15 years. Quality of room and bathroom is dramaticly going down... No improvement in 15 years compare to mainy other Novotel. Shower water is flooding all the bathroom. Shower and sink are clog so water is poorly going out. All taps and shower are the cheapest of the market not in line with a 4 star hotel but a 2 stars as the toilet seat. Curtains are white of dust in some rooms. Furnitures are old as well as bed. But all the staff is very efficient and friendly!

Dear Guilchiron, Thank you for taking the time to tell us about your experience at the Novotel Moscow Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexey Sharapov Front Office Manager

good stay.

TripAdvisor rating 4.0/5

sharapov1999 Family - 30/10/2019 TripAdvisor review

It was a good stay, nice and friendly staff, good breakfast, good location, nice view from top floors, nice bar, at the lobby. Parking was there. May be the hotel can change their telephone sets in the rooms, because they are already a bit old.

Dear, sharapov1999 We very much appreciate your comments regarding your stay at the Novotel Moscow Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexey Sharapov Front Office Manager

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