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ibis Moscow Kievskaya Hotel 3 stars

Customer review rating 4.5/5 5,549 reviews
ibis Moscow Kievskaya
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Moscow Kievskaya

Kievskaya Ulitsa
2
121059
moscow
russian federation

Tel: +74956605353

Fax: (+7)4957347360

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    VNUKOVO At 39km / 24.23 miles

  • By train

    KIEVSKSYA STATION At 0.1km / 0.06 miles

GPS :55.743431, 37.562524

Our accommodations

Accessible room

Standard Room with one double bed

  • Max. number of persons: 2
  • Area: From 16m²
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 16m²
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Premium rooms with one large bed

  • Max. number of persons: 2
  • Area: From 16m²

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every day open from 12:00 to 23:00

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ibis Kitchen

Type of cuisine: International

IBIS BAR

Photo non contractuelle / Strictly non binding

ibis Bar is the perfect place to relax at any time of the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Moscow Kievskaya

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,549 reviews

tripadvisor

TripAdvisor Rating 4.0/5

413 reviews

Good location but lack of cleanness

Customer review rating 4.5/5

Elena D. Business - 07/02/2020 Confirmed reviews ALL

I stay here due to location for work reasons but whenever I may book Radisson across the road I book it

Dear Elena D., Please, accept our apologies for caused inconveniences regarding towels in your room it is shock. Next time do not hesitate to contact reception team. We will do our best to solve the problem. We will certainly take into account all your valuable comments and share them with the management of the ibis brand. We look forward to welcoming you again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Good place with bad WiFi

Customer review rating 4.5/5

Bobby E. Business - 03/02/2020 Confirmed reviews ALL

The room was clean, the staff was nice and helpful. The only problem was the internet connection. Sometimes it didn't work and when worked it was super slow.

Dear Bobby E., Thank you very much for taking the time to share your impressions. This feedback helps us to find the weak points in our work and to improve them. We would like to apologize for the inconvenience caused by Wi-Fi and will do everything possible to prevent future occurrence! We hope to see you at our hotel again! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com
Customer review rating 4.5/5

Nikita Solo - 27/01/2020 Confirmed reviews ALL

The hotel is great and the personnel is super friendly and helpful. The only problem was Wi-Fi connection which was very slow and almost unusable at times.

Dear Nikita, Thank you very much for taking the time to share your impressions. This feedback helps us to find the weak points in our work and to improve them. We would like to apologize for the inconvenience caused by Wi-Fi and will do everything possible to prevent future occurrence! We hope to see you at our hotel again! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Well located, good food, good beds, super service!

Customer review rating 4.5/5

Alex Solo - 26/01/2020 Confirmed reviews ALL

Very happy that i stayed here. All good!

Dear Alex, Thank you for sharing your opinion about our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Nice place of location

Customer review rating 4.5/5

Andrei Business - 25/01/2020 Confirmed reviews ALL

Good location, very good staff. You need to do something with conditioning system. In winter it is quite hot in rooms and there is no way to get cool. When window is open it doesn't help to decrease the temperature in the room (+ with open window noise from streets is coming). So I would like to say thank you for hospitality. I was surprised with bar voucher - thank you!

Dear Andrei, We very much appreciate your comments regarding your stay at the ibis Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Very helpful, friendly staff. Enjoyable stay.

Customer review rating 4.5/5

Anonymous Solo - 22/01/2020 Confirmed reviews ALL

I enjoyed staying in the Ibis hotel. It was clean, tidy, friendly, well situated and overall excellent. The only downside was that the heating was very warm and the air conditioning wasn't working to reduce the heat. Other than this I would definitely recommend this hotel and will visit again

Dear David P., We very much appreciate your comments regarding your stay at the ibis Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Great hotel and location

Customer review rating 4.5/5

Inna M. Solo - 21/01/2020 Confirmed reviews ALL

Overall great experience.

Dear Inna, Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Well located, Good stay, but poor front service

Customer review rating 4.5/5

Borworn B. Solo - 21/01/2020 Confirmed reviews ALL

I did a check-in at customer service front of the hotel. I was misunderstood about the Pre-Paid term because I'm having two trips before and didn't check my credit card statement (Pre-Paid is just an amount reservation). However, instead of explain this to me, the front service man and woman talked to me like I'm a funny guy who knows nothing. I've to searched myself a condition of pre-paid until I found out. Fornuately, there was another woman later and she talked nice to me and explained everything clearly.

Dear Borworn B., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Mr

Customer review rating 4.5/5

Anonymous Couples - 17/01/2020 Confirmed reviews ALL

A very good efficient service

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Just Satisfactory

Customer review rating 4.5/5

Capt S. K. D. Families - 16/01/2020 Confirmed reviews ALL

Well, being part of Novotel group, facilities like hot water kettle, te, coffee, sachets not being provided in room. I had stayed in Par in Redission at St Petersburg was far superior then your hotel. Quite disappointed.

Dear Capt Sanjeev kumar D., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

As always very good

Customer review rating 4.5/5

Kamran S. Couples - 09/01/2020 Confirmed reviews ALL

We were staying for one night only, but we enjoyed it. The hotel location is good, very good, hospitable and helpful staff. Clean and comfortable room.

Dear Kamran, Thank you for your positive feedback and high quality assessment. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Very good

Customer review rating 4.5/5

Marco Business - 06/01/2020 Confirmed reviews ALL

Convenient location veri good service great breakfast slow Wifi

Dear Marco, Thank you very much for taking the time to share your impressions. This feedback helps us to find the weak points in our work and to improve them. We would like to apologize for the inconvenience caused by Wi-Fi and will do everything possible to prevent future occurrence! We hope to see you at our hotel again! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

good experience

Customer review rating 4.5/5

Alfredo Solo - 06/01/2020 Confirmed reviews ALL

I know Ibis hotel and i always reserve with this brand. Modern hotel with good technology in all services, very clean, kind person at reception, in Moscow kievskaya the position is perfect cause i arrive from Vnukovo airport directly with aeroexpress to hotel.

Dear Alfredo, Thank you for your wonderful feedback about your stay in Ibis Moscow Kievskaya! We are very happy that we were able to meet your expectations. We will be glad to see you again as our guest! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

worse ibis ever

TripAdvisor rating 4.0/5

karankorn_kh Family - 06/01/2020 TripAdvisor review

i didn't spect much from ibis. as a platinum member, i knew what i should get from which accor hotel brands. but this ibis Moscow Kievskaya gave mw the worse ibis experience ever, starting from the reservation process throughout the whole stay. the only good point is the location. the hotel is next to metro station where it connects to 3 metro lines and just crossing the street from a shopping mall.

Dear karankorn_kh, Please allow me to apologize on behalf of the hotel. This is surely not the experience we strive for. We will be very grateful if you send us detailed information about the inconvenience of your stay to email: h8225-fb3@accor.com. We will be happy to figure out this minuses and make every effort to ensure that they do not happen again. Warmest regards, Elena Simone Guests Experience Manager

Very nice

Customer review rating 4.5/5

Wing L. S. Friends - 04/01/2020 Confirmed reviews ALL

Glad to have free bottled water.

Dear Wing Lam S., Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Once again. And not for the last time.

Customer review rating 4.5/5

Christoph W. Couples - 01/01/2020 Confirmed reviews ALL

Friendly professional welcome. Fast check-in. Clean comfortable rooms. Very good breakfast.

Dear Christoph W., We very much appreciate your comments regarding your stay at the ibis Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

A satisfying experience

Customer review rating 4.5/5

Yi Couples - 31/12/2019 Confirmed reviews ALL

The room is clean and comfortable, the service is good and the breakfast is satisfactory. Convenient transportation, near the subway station and shopping center.

Comfortable stay

Customer review rating 4.5/5

Evgeniia Solo - 29/12/2019 Confirmed reviews ALL

Thank you for your hospitality. Special thanks to Jenna and Soleh from F&B. They deliver perfect service. I know Ibis hotels represent budget option of Accor hotels but nevertheless I think you should place a small kettle in rooms. Even if guests steal it from time to time. But sometimes I really needed hot water to take some medicine but nope, no kettle, dear guest. Housekeeping is great. FO is very helpful as well. Looking forward to staying with you again.

Great Location

Customer review rating 4.5/5

Bob Friends - 29/12/2019 Confirmed reviews ALL

We spent 2 nights here and found the hotel very comfortable and situated in a great location to the metro. Most points of interest were only few metro stops away. Red Square was only 2 stops away. Reception staff were great. ( Thanks Diana and Yulia). There help and advice was really appreciated. Would definitely stay again.

Another great stay

Customer review rating 4.5/5

Gary H. Solo - 28/12/2019 Confirmed reviews ALL

The best things about the IBIS Hotel is its consistency. This is something I have not seen in other hotels. Every stay you know what there will be. Always a comfortable bed, a clean room and friendly staff.

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