ibis Moscow Kievskaya Hotel 3 stars

Name: ibis Moscow Kievskaya
Address: MOSCOW, 121059, RUSSIAN FEDERATION
Telephone: (+7)4956605353
Rating: 4.5

Customer review rating 4.5/5 5,810 reviews

ALLSAFE approved hotel

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ibis Moscow Kievskaya Hotel

Vibrant economy hotel, open to everyone

On behalf of the whole team, I am happy to welcome you to the Ibis Moscow Kievskaya Hotel. We are sure that our modern design and central location will impress you!

Natalia GRINEVA, Hotel Manager

The three-star ibis Moscow Kievskaya hotel enjoys a privileged setting in the center of Moscow, opposite Kiyevskaya train station, within 30 minutes of Vnukovo airport by Aeroexpress and 2 metro stops from Red Square. It is close to the Evropeisky shoppin g center and the Moskva River embankment, which features a quay for river cruises. The 350 hotel rooms are equipped with air conditioning, Sweet bed by ibis beds and free WIFI. The hotel is part of a hotel complex with event and leisure facilities.

Hotel extras

High-quality service 24/7
Contemporary design
Open sun-lounge (for the summer)
Subway station within walking distance
Central location

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Private indoor parkingPaying
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- English
- French
- Russian
Reception open 24 hours a day
Laundry
- Dry cleaning / Ironing
- Ironing room
- Shoe shine machine
Cash machine

BreakfastPaying
2 restaurant(s)
1 bar(s)

Fitness centre

Self service business centre
Copy/print service available

Hotel location

ibis Moscow Kievskaya

Kievskaya Ulitsa
2
121059
moscow
russian federation

Tel: +74956605353

Fax: (+7)4957347360

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
VNUKOVO At 39km / 24.23 miles
By train
KIEVSKSYA STATION At 0.1km / 0.06 miles

GPS :55.743431, 37.562524

Our accommodation(s)

Standard Room with one double bed

Accessible room

Max. number of persons: 2
Area: From 16 m² / 172 sq ft
Views: Courtyard View, City View *

* Subject to availability

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Bathroom products
Direct dial telephone

Standard Room with twin beds

Max. number of persons: 2
Area: From 16 m² / 172 sq ft
Views: Courtyard View, City View *

* Subject to availability

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Bathroom products
Direct dial telephone

Premium rooms with one large bedNon contractual photo

Max. number of persons: 2
Area: From 16 m² / 172 sq ft

Bathroom products

Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every day open from 12:00 to 23:00

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Ibis Kitchen

Type of cuisine: International

IBIS BAR

ibis Bar is the perfect place to relax at any time of the day.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

A good stay

Geoffrey S. Business - 15/11/2020 Confirmed reviews ALL

Much much better than before. Staff actually tried to help, and the room cleaning was carried out impeccably. The downside is the darkened restaurant and bar closed off by a line of stools. It looks so poor, such a bad way of doing it. Why block it off and why have all the lights turned off? You forced guests to go into the much less comfortable Novotel bar to find somewhere to sit. A bad mistake - what you said to customers was - "We are in such a bad financial position that the amount of money we will save by not having the lights on is critical to us".

Dear Geoffrey S.. Your feedback is very important to our team. Our team is very happy that we met your expectations! Your valuable comments and observations will be considered by the hotel management. We look forward to welcoming you again. Warmest regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - all.accor.com

Good location

Andreas Business - 11/10/2020 Confirmed reviews ALL

Good location, good price-to-value ratio

Dear Andreas. We very much appreciate your comments regarding your stay at the ibis Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone, Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - all.accor.com

Well located

Irina A. Families - 29/09/2020 Confirmed reviews ALL

Good location, quik check in, help with lugguage

Dear Irina A., We very much appreciate your comments regarding your stay at the Novotel Moscow Kievskaya and your wonderful trip. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Kind regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - all.accor.com

Nice stay

Andrey Business - 16/03/2020 Confirmed reviews ALL

My staying was very nice. It was my stay for business reason. For me it was critical place of hotel, breakfast and good WiFi connection … and quiet!! Everything was nice!

Dear Andrey. Thank you for your feedback. We will be happy if you visit us again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - all.accor.com

boring and tasteless

Andrey Business - 10/03/2020 Confirmed reviews ALL

the personnel does a good job, very polite, attentive, tolerant to tired and whim guests. but the hotel is just dumb, located on top of a shopping mall, enormous mega-building taking entire block, small stand for taxis nearby is good; room clean and tidy but again just boring plain vanilla and I didn't like the water pressure -- easily too hot or too cold; breakfast was worst part of the stay perhaps -- poor choice and overcrowded tight food dispensing area, only two coffee machines and not enough mugs and people queuing and bumping into each other with their trays (with eggs and salted herring) near them; metal detectors and the security guards are obvious and in your way, military grade -looking professionals in suits and with very serious faces (good thing for safety? but I prefer places that don't need them at the entrance, receptions, cruising through bar late at night coldly looking into your eye ) .

Dear Andrey. Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We appreciate your comments as they will definitely help us to improve our service, we will discuss all the points in detail with the hotel managers. Regarding online check in, unfortunatly in Russia this convenient system does not work as well as we would like, but it allows you to save time of checking in procedure. We sincerely apologize for the inconvenience that was brought to you. Our team will be happy to welcome you back! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - all.accor.com

A good place to stay

Andreea Friends - 04/03/2020 Confirmed reviews ALL

clean

Dear Andreea. Thank you for scoring your experience with us. We will be glad to welcome you back at our hotel! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - all.accor.com

Best location

Kadir A. Business - 26/02/2020 Confirmed reviews ALL

I like everything at all but the room service whenever I request it was unavailable I don’t know because of IBIS is a 3 star hotel May that’s why they didn’t provide the room service

Dear Abdul Kadir A., Thank you for your wonderful feedback about your stay in Ibis Moscow Kievskaya! We are very happy that we were able to meet your expectations and thank you for the comments on which we will work. We will be glad to see you again as our guest! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Good stay

Ivan Business - 25/02/2020 Confirmed reviews ALL

Great location and personell.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Good stay

Victor S. Business - 20/02/2020 Confirmed reviews ALL

Everything was good

Dear Victor S., Thank you for your appreciation. We are glad that you liked to stay with us, we will be happy if you visit us again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Perfect location

Ildi Solo - 12/02/2020 Confirmed reviews ALL

Perfect location, shopping mall, metro stop right next door, easy to move around from here. One of the best IBIS hotels I have ever experienced, more spacious room and more modern lobby than I got used to in IBIS hotels. Staff was very helpful with good command of English. Check-in, check-out were smooth and very quick.

Dear Ildi, We very much appreciate your comments regarding your stay at the ibis Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Good location but lack of cleanness

Elena D. Business - 07/02/2020 Confirmed reviews ALL

I stay here due to location for work reasons but whenever I may book Radisson across the road I book it

Dear Elena D., Please, accept our apologies for caused inconveniences regarding towels in your room it is shock. Next time do not hesitate to contact reception team. We will do our best to solve the problem. We will certainly take into account all your valuable comments and share them with the management of the ibis brand. We look forward to welcoming you again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Good place with bad WiFi

Bobby E. Business - 03/02/2020 Confirmed reviews ALL

The room was clean, the staff was nice and helpful. The only problem was the internet connection. Sometimes it didn't work and when worked it was super slow.

Dear Bobby E., Thank you very much for taking the time to share your impressions. This feedback helps us to find the weak points in our work and to improve them. We would like to apologize for the inconvenience caused by Wi-Fi and will do everything possible to prevent future occurrence! We hope to see you at our hotel again! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Nikita Solo - 27/01/2020 Confirmed reviews ALL

The hotel is great and the personnel is super friendly and helpful. The only problem was Wi-Fi connection which was very slow and almost unusable at times.

Dear Nikita, Thank you very much for taking the time to share your impressions. This feedback helps us to find the weak points in our work and to improve them. We would like to apologize for the inconvenience caused by Wi-Fi and will do everything possible to prevent future occurrence! We hope to see you at our hotel again! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Well located, good food, good beds, super service!

Alex Solo - 26/01/2020 Confirmed reviews ALL

Very happy that i stayed here. All good!

Dear Alex, Thank you for sharing your opinion about our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Nice place of location

Andrei Business - 25/01/2020 Confirmed reviews ALL

Good location, very good staff. You need to do something with conditioning system. In winter it is quite hot in rooms and there is no way to get cool. When window is open it doesn't help to decrease the temperature in the room (+ with open window noise from streets is coming). So I would like to say thank you for hospitality. I was surprised with bar voucher - thank you!

Dear Andrei, We very much appreciate your comments regarding your stay at the ibis Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Very helpful, friendly staff. Enjoyable stay.

Anonymous Solo - 22/01/2020 Confirmed reviews ALL

I enjoyed staying in the Ibis hotel. It was clean, tidy, friendly, well situated and overall excellent. The only downside was that the heating was very warm and the air conditioning wasn't working to reduce the heat. Other than this I would definitely recommend this hotel and will visit again

Dear David P., We very much appreciate your comments regarding your stay at the ibis Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Great hotel and location

Inna M. Solo - 21/01/2020 Confirmed reviews ALL

Overall great experience.

Dear Inna, Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Well located, Good stay, but poor front service

Borworn B. Solo - 21/01/2020 Confirmed reviews ALL

I did a check-in at customer service front of the hotel. I was misunderstood about the Pre-Paid term because I'm having two trips before and didn't check my credit card statement (Pre-Paid is just an amount reservation). However, instead of explain this to me, the front service man and woman talked to me like I'm a funny guy who knows nothing. I've to searched myself a condition of pre-paid until I found out. Fornuately, there was another woman later and she talked nice to me and explained everything clearly.

Dear Borworn B., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Anonymous Couples - 17/01/2020 Confirmed reviews ALL

A very good efficient service

Just Satisfactory

Capt S. K. D. Families - 16/01/2020 Confirmed reviews ALL

Well, being part of Novotel group, facilities like hot water kettle, te, coffee, sachets not being provided in room. I had stayed in Par in Redission at St Petersburg was far superior then your hotel. Quite disappointed.

Dear Capt Sanjeev kumar D., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

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