Novotel Moscow Kievskaya Hotel 4 stars

TripAdvisor rating 4.5/5 409 reviews
Novotel Moscow Kievskaya
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Hotel extras

  • Excellent location in the heart of the capital, near the metro and Kievsky train station

  • Contemporary rooms in various categories

  • Restaurant serving Russian and international cuisine and a cozy bar open 24/7

  • InBalance spa center with swimming pool

  • The ideal location for your business meetings and events

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Moscow Kievskaya

Kievskaya Ulitsa
2
121059
moscow
russian federation

Tel: +74956605353

Fax: (+7)4992401051

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    VNUKOVO At 39km / 24.23 miles

  • By train

    KIEVSKSYA STATION At 0.1km / 0.06 miles

GPS :55.743431, 37.562524

Our accommodations

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living, perfect for all your needs. .

Superior Room with double bed

  • Max. number of persons: 3
  • Area: From 25
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Business Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 25
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with one double bed and sofa

  • Max. number of persons: 4
  • Area: From 38
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Suite with king-size bed and sofa

  • Max. number of persons: 4
  • Area: From 49
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

GOURMET BAR BY NOVOTEL

Type of cuisine: International

Enjoy breakfast, lunch and dinner in the convivial setting of the restaurant, which overlooks the picturesque landscape of the surroundings of Moscow. Special menu available for events and business activities.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVOTEL BAR

Photo non contractuelle / Strictly non binding

At the bar or in the main hall, you are surrounded by an atmosphere of high-quality service. The bar menu offers drinks for business meetings and getting together with friends. The Novotel hotel bar is open 7 days a week, 24 hours a day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 176

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Moscow Kievskaya

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,424 reviews

tripadvisor

TripAdvisor Rating 4.5/5

409 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

good and reliable hotel chain

Customer review rating 4.6/5

Anton Solo - 11/01/2020 Confirmed reviews ALL

all was of standard Novotel quality. perfect location. cost of the breackfast is exhorbitant (even for Moscow) so didn't take it

Dear Anton, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Great. I enjoyed my stay at Novotel

Customer review rating 4.6/5

Leigh-anne F. Solo - 10/01/2020 Confirmed reviews ALL

Friendly staff at reception, they were very helpful. Breakfast was great and room was comfortable. Great location Thanks

Could be better this time

Customer review rating 4.6/5

Michael Families - 06/01/2020 Confirmed reviews ALL

I don't know, may be this was due to pre New Year rush, but service was not the best this time, we were 4 persons and needed there blankets, but almost everyday only two was left after the room cleaning, it was very annoying to ask for extra blanket almost everyday. Last day our minibar was not refilled, so we had to call to reception again. We stayed at Adagio at the same building before and our experience was much better. The positive thing was that checking-in was pretty efficient and fast.

Dear Michael, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. You are right, during the New Year holidays there was a high occupancy. We would like to sincerely apologize for the inconvenience caused. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Best location

Customer review rating 4.6/5

Naula Families - 01/01/2020 Confirmed reviews ALL

location is front of metro and mall

Customer review rating 4.6/5

Sergey Families - 23/12/2019 Confirmed reviews ALL

It was excellent stay as usual:)

BEST STAY IN MOSCOW EVER

Customer review rating 4.6/5

Hamed F. Solo - 22/12/2019 Confirmed reviews ALL

I TRAVEL MOSCOW EVERY 3 MONTH, IT WAS MY EVER BEST STAY AT YOUR HOTEL. REALLY EVERYTHING WAS GREAT. CLEAN ROOM, HELPFUL RECEPTION, KIND STAFFS, MODERN HOTEL, GREAT LOCATION, NICE ROOM SERVICE AND VERY NICE HOUSEKEEPING SERVICE. I AM THANKFUL FOR SUCH LEADERSHIP TO MANAGE THIS HOTEL IN VERY NICE SITUATION. CERTAINLY I WILL BACK TO YOUR HOTEL

Locally is good

Customer review rating 4.6/5

Dzhan Couples - 15/12/2019 Confirmed reviews ALL

All is good

Dear Dzhan, thank you for the sharing your opinion about our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Moscow trip

Customer review rating 4.6/5

Anonymous Business - 12/12/2019 Confirmed reviews ALL

Hotel was comfortable as usual. Just a little bit too long check in procedures.

Dear guest , Thank you for your positive feedback and high quality rating. We look forward to welcoming you again! With respect, Elena Simone Guest Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Great Hotel in a Great Location

Customer review rating 4.6/5

Guy F. A. Business - 10/12/2019 Confirmed reviews ALL

Good size room, working AC, nice shower, clean environment. The hotel is across the sreet from a large mall and the metro station so getting places was super easy. Very pleased with my 1 week stay.

Dear Guy from A., We very much appreciate your comments regarding your stay at the Novotel Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Training Trip

Customer review rating 4.6/5

Abhilash J. R. Business - 03/12/2019 Confirmed reviews ALL

All is well except the lift, you need to link all lifts.

Dear Abhilash Jacob R., Thank you for taking the time to share your feedback. Your valuable comments and observations will be considered by the hotel management. We look forward to welcoming you again! Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

always happy to stay here

Customer review rating 4.6/5

Anonymous Business - 03/12/2019 Confirmed reviews ALL

I like Novotel comfort but this time I was upgraded to a suit, which makes it even better experience.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Administration

Customer review rating 4.6/5

Anonymous Business - 25/11/2019 Confirmed reviews ALL

Nice hotel and stayed there before but what really frustrated me this time is that every single day we had issues with the payment. First day it seemed the incorrect amount was taken from my credit card. Then every single day I had to pay for the room additionally (for staying longer) and issues with the 'deposit'. Even when asking to take enough deposit from the card so I wouldn't need to come back to the reception, I was still requested the next day to come back to the reception. Every single day my room key needed to be reprogrammed. Several days when asking to extend my room, I was still called the next day asking at which time I would be checking out since nobody had extended the stay in the system... Very frustrating and time consuming where we all needed to focus on our meetings.

Dear Guest, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We appreciate your comments as they will definitely help us to improve our service. Please accept our sincere apologies for the inconveniences caused. Let me kindly explain that you made five separate bookings, in this case, we do not have the technical possibility to create a single key for all reservations. As well to earn points correctly on your platinum card, then you need to pay for the reservation every day separately. Thank you for understanding. Look forward to serving you again. Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Work and relax

Customer review rating 4.6/5

Costa Business - 24/11/2019 Confirmed reviews ALL

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Dear Costa, Thank you for taking the time to rate your stay with us. We are very glad you enjoyed it. We hope to welcome you back! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Good hospitality

Customer review rating 4.6/5

Noppadol C. Friends - 22/10/2019 Confirmed reviews ALL

Clean room, good aminity and good breakfast

Dear Noppadol C., We very much appreciate your comments regarding your stay at the Novotel Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Good location and nice lobby area

Customer review rating 4.6/5

Anurak Families - 21/10/2019 Confirmed reviews ALL

The hotel very close to MRT and shopping center, fast food restaurant which is easy to staying and travelling around Moscow.

Dear Anurak, We are thrilled that you enjoyed! We are very pleased that we were able to meet your expectations and you were satisfied with the level of service and quality of services. Thank you for taking the time to review and we hope to see you again soon. Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Troublefree. Good service. Great location

Customer review rating 4.6/5

Supak L. Families - 20/10/2019 Confirmed reviews ALL

This was my first visit to Moscow. I found this hotel to be very convenient with the Metro station and a shopping mall within a short walking distance. The rooms were clean, comfort, and modern with all the expected amenities. The front desk staff took note of my request for connecting rooms and pre-assigned the connecting rooms for me accordingly, which is very good service since many other hotel staff would not give special attention to this.

Dear Supak L.! Thank you for choosing Novotel Moscow Kievskaya! Thank you for taking a few minutes of your free time to share your opinions and impressions regarding your personal experience of staying at our hotel. We are very pleased that we were able to meet your expectations and you were satisfied with the level of service and quality of services. We will be glad to see you visiting us again! See you next time! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Modern hotel at good location

TripAdvisor rating 4.5/5

DanielS22116 Couples - 16/10/2019 TripAdvisor review

Check in Process smooth, well received as Platinum member, got upgraded in a nice Suite room. Staff friendly and attending. Check out automatically, good and fast Service. Restaurant for dinner was not so nice, Quality of the Food below average, staff Needs to be trained better too, e.g. ordered a bottle of red wine, first choice was out of stock, second just filled into the glass without letting me taste first, then filled only the glass of my wife, not mine… Breakfast was ok. Security Level is very good. Location is very good too, Metro next buliding, Shopping malls too, a lot of Restaurants as well.

Dear DanielS22116, We very much appreciate your comments regarding your stay at the Novotel Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comments concerning quality of the food in the restaurant will be transferred to restaurant manager for improving these minuses. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Elena Simone Guests Experience Manager

Good experience but can improve

Customer review rating 4.6/5

Enrico Business - 15/10/2019 Confirmed reviews ALL

As usual I had a good time in your hotel, but sometimes in my room I could smell a stink coming from the bathroom drains.

Dear Enrico, We very much appreciate your comments regarding your stay at the Novotel Moscow Kievskaya. It is always a pleasure to receive positive feedback. We have worked on your comments and corrected the shortcomings. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Not bad experience

Customer review rating 4.6/5

Mr C. Families - 07/10/2019 Confirmed reviews ALL

The actual room is totally different from the photo on the website. The bathroom design is fit for our family because of lack of piracy. This is very disappointing for me. The breakfast is so various and tasty. The dining place is so cosy.

Dear Mr C.. Thank you for the time you took to give us feedback about your stay. It is extremely important for us that every guest of the hotel feel comfortable and safe. We strive to improve the service every day focusing on the wishes of our guests. We are very glad that you liked our breakfast and dining place. Unfortunately all the superior rooms in the hotel and bathroom design looks the same. But we also have a Suite and Executive rooms, which are larger in area have more privacy. Once again, thank you for sharing your feedback with us and we hope to welcome you next time! Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

I highly recommend this hotel

Customer review rating 4.6/5

Marie Business - 07/10/2019 Confirmed reviews ALL

Comfortable rooms, clean, nicely located, good breakfast and restaurant, nice gym and Spa.

Dear Marie, We very much appreciate your comments regarding your stay at the Novotel Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com
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