Customer review rating 4.6/5 5,042 reviews
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Excellent location in the heart of the capital, near the metro and Kievsky train station
Contemporary rooms in various categories
Restaurant serving Russian and international cuisine and a cozy bar open 24/7
InBalance spa center with swimming pool
The ideal location for your business meetings and events
Check-in from 14h00
Check out up to 12h00
Paying
Kievskaya Ulitsa
2
121059 moscow
russian federation
Check-in from 14h00
Check out up to 12h00
Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living, perfect for all your needs. .
Number of meeting rooms: 12
Maximum size: 176 m²
Maximum capacity: 160 people
Maximum banquet capacity: 100 people
Generally fine with some "BUT"s
Arseniy Solo - 02/02/2021 Confirmed reviews ALL
Was a generally good 2-weeks stay in the hotel, which mostly met my expectations. I have to mention few negative moments, however: 1. Cleaning. I've ordered few cocktails — the dirty glasses have been staying in my room for the next three days, even though the room have been cleaned 1-2 times a day. 2. My number should've been upgraded due to Gold Accor status. Never was, even though there were free rooms for an upgrade. 3. Got a compliment with fruits and deserts — all cool, but after I've informed staff about my keto-diet, which means no sugar-no carbs, I've expected to be contacted next day with some alternative. Never happened. Doesn't matter at all, but feels like "We've done our formal stuff here and don't care" 4. Booking my room for a first night of this stay, couldn't reach anyone at the hotel number from official website — it seems like it just hasn't been working for a few days without any alternative. Except for the points above, was a cool stay. 6 as I don't feel like I'd recommend this experience to some of my friends
had a hole in my mattress
sdfsdf23f Business - 14/12/2020 TripAdvisor review
i have fallen into my mattress as it was broken. didn't bother to change room in the middle of the night. bad matteress == bad sleep room was clean and otherwise had nice table to work on. but mattress was an annoyance
Zero
Alex Business - 30/11/2020 Confirmed reviews ALL
Well, I won’t recommend this hotel for anyone to staying in. During my staying there i faced many challenges which I haven’t in my whole life. Reception guy, luinid or whatever his name stole my 500€ and said no he didn’t while my check in passport control. During my sleeping, i heard a gun shot, someone killed another, people fighting, doing this and that; too rude staff, managers doing nothing at all, disrespectful, arrogant. About Cleaning ; wasn’t too clean, water problems, reception trying always to scam or lie to you, looking at you like you are a pocket of money for them. Stay away from this place!!!
Good stay
Anonymous Couples - 24/11/2020 Confirmed reviews ALL
Generally was good. Check in was really nice. The receptionist was very friendly. The only con is probably the fire alarm in the room. It has a flash light, so it’s quite annoying having that light flashing near the bed at night.
Artjom Business - 22/11/2020 Confirmed reviews ALL
Inadequate security measures at the entrance, manned with inadequate personnel. Unpleasant check-in experience.
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