Aparthotel Adagio Moscow Paveletskaya

Aparthotel Adagio Moscow Paveletskaya 4 stars

Customer review rating (ALL Rating) 4.5/5 61 reviews

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Description

Hotel extras

  • Free internet access

  • 2 metro stations from Red Square

  • Access to food and drink 24/7

  • Close to Paveletsky railroad station

  • Easy access to Domodedovo airport

ALLSAFE approved hotel

Hotel location

Aparthotel Adagio Moscow Paveletskaya

Bakhrushina street Ownership 11
115054 MOSCOW
Russia

  • By plane

    DOMODEDOVO At 42.8km / 26.59 miles

  • By train

    PAVELETSKY At 0.75km / 0.47 miles

GPS:55.735857, 37.635362

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Pets welcome
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi

Fitness center Non contractual photo

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  61 reviews

TripAdvisor Rating  4.5/5  299 reviews

Enjoyable stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

I have stayed at this hotel on a few occasions. This time the requirements communicated before my arrival were acknowledged. Seamless check in and check out procedure.

Dear Mr. B.! Thank you very much for a high assessment of Aparthotel Adagio Moscow Paveletskaya. As our guest you have every right to expect a flawless service form all members of the hotel team. We are looking forward for your next visit. Warm regards, Alan Galiakberov, Project & Guest Relations Manager

The best apart hotel in Moscow

TripAdvisor rating 5.0/5

tixonova93 TripAdvisor review

I spent about two weeks in Adagio, and to be honest, I didn't want to leave at all. It felt like home. The staff including the cleaning service, reception, and others were always very friendly and helpful. Thank you also to the receptionist Valentina. The location of the hotel was also very nice. It was super close to everything. And yes, it's also very cool that there's a launderette downstairs that's self-service. Overall, thank you so much for such a pleasant stay at the Adagio Aparthotel.

Dear tixonova93, We would like to take this opportunity to thank you for staying with us. We appreciate you taking time to share your feedback which we take seriously. Comments like this allow us to evaluate our services and facilities in order to strive for the highest standards expected. We strive to improve the service every day focusing on the wishes of our guests. I hope for a new meeting at the hotel and I believe we will be able to provide you with the highest level service during your next stay. Best regards, Alan Galiakberov Guest Service & Project Manager

Improvements needed

Customer review rating 2.5/5

Andrey B. Solo - Confirmed reviews ALL

I have stayed at this hotel about 5 times in the last 10 months due to its location however the cleanliness of the place requires a lot of improvement especially given the current situation. The room had a lot of dust on lighting fixtures and crawling insects.

Dear Andrey B., We would like to take this opportunity to thank you for staying with us. We appreciate you taking time to share your feedback which we take seriously. Comments like this allow us to evaluate our services and facilities in order to strive for the highest standards expected. Since I am aware of the shortfall, we investigated and clearly it is a breakdown on the hotel side. You as our guest have every right to expect a flawless service from the Adagio Moscow Paveletskaya. We are proud of our service culture and commitment but as stated before, we did fail you and our own standards. Please, rest assured that we are working on improvements in our internal processes and procedures based on your valuable comments. Please, accept our sincere apologies for the inconveniences you have experienced at your stay. If there is even the slightest possibility that you will give us a second chance in the future, I will personally guarantee my attention and your satisfaction. We really hope you will give us an opportunity to welcome you again and demonstrate you our true guest oriented service. Sincerely yours, Alan Galiakberov, Guest Service & Project Manager

The best and most friendly hotel-apartment in Russia

TripAdvisor rating 5.0/5

Alexander S Business - TripAdvisor review

I have stayed in Adagio Hotel-Apartments Moscow Paveletskaya many times that now even feels like home. I am picky and not easily gives any best reviews or feedback to hotels but this hotel is my most favourite not only in Russia but of all my experiences in my life , and believe me I travel a lot for business and pleasure both. I give my top most rare of feedback to staff of Mercure Hotel & Adagio Hotel-Apartment because they are always smiling and ready to help, very friendly and helpful. I feel always very welcomed here from the first time until now , and I never ever came across any unpleasant experience here yet. Which is amazing considering that all of other hotels and hospitality services I experienced in Russia even those very luxury or expensive had lack of being friendly , usually you do not get smile from professional services people in other hotels. They just do their job, but here not only they do a great job for their guests but also they are always giving you a warm welcoming feeling. Hotel is clean and tidy , with nice smell all around. very convenient locations of Moscow central and it has many good facilities for business meetings and comfortable stay. I highly recommend Mercure Hotel & Adagio Hotel Apartment to all type of travel and stay in Moscow. YOU won't find better place and even better rate in Moscow. Special thanks to Nina , the marketing manager I have also received special voucher for free lunch and free welcoming drink! All staff specially reception and bar are brilliant and friendly, they deserve medals. 5 star *****

Dear Alexander S, First of all let me thank you for choosing Adagio Moscow Paveletskaya hotel and your true loyalty. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We appreciate your comments as they will definitely help us to improve our service. I had my greatest pleasure to share your fantastic comments with my colleagues of Front Office, Bar, and specially Nina. We are so grateful for the guests like you and I do personally guaranty a high attention from every member of the staff during every of your future visits. It is an honor for everyone to make your stays incredible and memorable. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Alan Galiakberov Guest Service & Project Manager

The best hotel 👍

TripAdvisor rating 5.0/5

postomsk Business - TripAdvisor review

All for you if you want!!! The best hotel for rest and work! We travel with our family and enjoy very much staying here. Metro station is very close , Red Square is just 15 minutes walking ,,all restaurants are at Pyatnitskaya street!

Dear postomsk, It was a pleasure serving you at Adagio Moscow Paveletskaya. We really appreciate you taking the time to share your feedback and being so open with us. We are happy that you left with good impressions your stay in Moscow. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Alan Galiakberov Guest Service & Project Manager

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