Mercure Moscow Paveletskaya 4 stars

TripAdvisor rating 4.5/5 894 reviews
Mercure Moscow Paveletskaya
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Hotel extras

  • Free internet access

  • 2 metro stations from Red Square

  • Access to food and drink 24/7

  • Close to Paveletsky railroad station

  • Easy access to Paveletsky railroad station

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 5 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Moscow Paveletskaya

Bakhrushina Street Ownership 11
115054
moscow
russian federation

Tel: +74957205303

Fax: (+7)495/7205332

Contact email

Check-in from 14h00

Check out up to 12h00

  • Metro :  Zamoskvoretskaya Paveletskaya

  • By plane

    DOMODEDOVO At 42.8km / 26.59 miles

  • By train

    PAVELETSKY At 0.75km / 0.47 miles

GPS :55.735788, 37.63519

Our accommodations

Accessible room

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: Historic side view, Panorama view, Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Classic Twin Room with twin beds

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: Historic side view, Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: Historic side view, Panorama view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

TOWNHOUSE

Type of cuisine: International

Fine cuisine and a selection of excellent wines, exceptional service and the designer restaurant interior create the cozy atmosphere of a true gourmet restaurant.

Lunch

12:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIBRARY BAR

Non contractual photo

Come and enjoy this unique ambiance. This bar is ideal to get together, chill out and linger in the evening, or meet in a relaxed space during the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 240

  • Maximum capacity: 192 people

  • Maximum banquet capacity: 170 people

Find out more

Our guest reviews for
Mercure Moscow Paveletskaya

100% genuine reviews from our guests

Find out more
tripadvisor

TripAdvisor Rating 4.5/5

894 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Bar & Breakfast staff with room for improvement

TripAdvisor rating 4.5/5

Bergerling Business - 21/12/2019 TripAdvisor review

Great check-in with friendly staff, the room was decent with nice decor. The bar & breakfast staff is terrible not service oriented at all. We had two guys approaching us twice during our breakfast claiming that we didn't have any credit hence wanted us to pay cash, until they realised that someone was looking up the wrong room. The Asian looking guy in the bar shouldn't have any contact with international guests at all.

Perfect stay

TripAdvisor rating 4.5/5

432andreasv Business - 07/11/2019 TripAdvisor review

Another very nice stay at this hotel and therefore I can only recommend it. The staff is very friendly and actually I believe this hotel is 4,5 stars, closer to 5 star than to 4 star and for that it offers a perfect value for money balance.

Dear 432andreasv, Thank you very much for your constant choice of our hotel. It is really great reward for us that you come back! We are very pleased to hear that you rate our hotel very high. We do appreciate your warm feedback and look forward to welcoming you back at Mercure Moscow Paveletskaya! Best Regards, Valeriya Kozlova Guest experience Manager

Everything I could expect and more

TripAdvisor rating 4.5/5

nataliazaborovska Business - 19/10/2019 TripAdvisor review

I am indeed fully impressed with this hotel. I am very often travelled mostly on business and I have the list of things I wish to have. This hotel has met all and exceeded. Staff is very friendly and always tries to help, room had all I need, very nice and cozy, breakfast is outstanding. Let’s add location and price combination. Will stay there again and highly recommend to everyone.

Dear nataliazaborovska, Thank you for your nice review of our Mercure Paveletskaya! We are happy you were fully satisfied with our services, location and breakfast. We work hard every day in order our guests feel welcome, comfortable and positively emotional. Looking forward to welcoming you back! Best Regards, Valeriya Kozlova Guest experience Manager

Very good stay

TripAdvisor rating 4.5/5

Flure1 Couples - 15/10/2019 TripAdvisor review

Stayed here for three nights. Enjoyed it very much. Very friendly and helpful staff. The facilities were as described. Comfortable, clean room. handy for the Metro, only a 10-minute walk away. Lovely coffee shop across the road.

Dear Flure1, Let us thank you for taking your time and posting such a positive and detailed review regarding your recent stay at Mercure Moscow Paveletskaya! It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Mercure. Warmest regards, Valeriya Kozlova Guest experience Manager

very good

TripAdvisor rating 4.5/5

LilaK_11 Business - 14/10/2019 TripAdvisor review

Very good stay. . The Library café has friendly stuff and nice operation. The rooms are clean and quite. The receptionists very friendly and all willing to serve you as best as possible. In all it is a very good experience every time that I visit Moscow for business and I tend to have the familiar sense of "Home", every night that I return from a busy day to the Mercure Hotel.

Dear LilaK_11, Thank you for your great review of Mercure Moscow Paveletskaya! We are very happy that you enjoyed your stay in our hotel! Special thanks for kind words about our team. This is the greatest reward for us! We are doing our best to make each guest feeling like at home and I am happy that we did it to you! We always wait for you back to Mercure Moscow Paveletskaya! Sincerely, Valeriya Kozlova Guest experience Manager

I sincerely recommend this hotel both for business and family stay.

TripAdvisor rating 4.5/5

George M Business - 19/09/2019 TripAdvisor review

This is my third stay. The staff is very helpful and polite. My room was clean, very quiet with excellent internet connection. The mattress and pillows were comfortable. Breakfast is rich and varied. The sauna and fitness were satisfactory but more attention needs to be done there.. My next trip I will stay definitely in Mercure ..

Dear George M, Thank you for your kind review of Mercure Paveletskaya! We will be happy to see you back:) If you have some specific suggestions how we can upgrade our wellness center - I'd love to take it into consideration:) Pease e-mail me directly at h8223-gm@accor.com and I'll revise it thoroughly. Looking forward for your next arrival, Warm regards, Alexandra Stryukova General Manager

Way too simple for a 4-star

TripAdvisor rating 4.5/5

AnnaSPetersburg Friends getaway - 25/04/2019 TripAdvisor review

I did purchase two nights with a nice discount but I didn't expect basic services to be discounted as well... Honestly poor quality (hair went incredibly bad) and primitive set of bathroom cosmetics (not even a conditioner and a body lotion included!), poor location of standard rooms (overlooking a small dark atrium so one cannot guess the weather or the time of day), and questionable "fast" check-in and - out services.. It wasn't fast at all with pretty much the same procedure on spot as usual, and not to mention previous time-consuming online registration form which needs several repetitions before it "gets" you there. Instant coffee packets in room. Warm (never hot) shower. Nice lobby and beds though... Just the way I expect from a 4-star.

Dear AnnaSPetersburg! Thank you for sharing your experience! I am sorry you did not appreciate our services. Next time you can benefit from extended bathroom amenities' choice just calling at reception or booking a Privilege room, where you have also a Nespresso coffee machine in room. We shall definitely check water temperature in rooms, strangely your feedback was the only one about it. I hope your next stay will be more comfortable and I assure you that this time the view will be just excellent:)! Kind regards, Alexandra Stryukova General Manager

Great Location for Trains - Metro. Comfy too

TripAdvisor rating 4.5/5

Windsorboy58 Business - 26/03/2019 TripAdvisor review

Usually in a review there is a but......but there isn't one here. Only slightly more expensive than neighbouring IBIS 3 stars, well worth it. From check in to check out, I don't think there wasn't anything I could fault? . Attentive reception, friendly bar staff, great breakfast ( I didn't try the dinners).

Dear Windsorboy58, Thank you for such heartwarming comments:) we are very happy you were fully satisfied with your stay with us! We struggle for each smile:) and glad when get back such emotions! Thank you for sharing! Hope to welcome you back soon, Kind regards, Alexandra Stryukova General Manager

Moscow in February - PRODEXPO 2019

TripAdvisor rating 4.5/5

Carlos S Business - 17/02/2019 TripAdvisor review

Good relationship in terms of price abdquality of services , quite close to the city center main monumentes ( Red Square , St.Basil , Lenin's mausoleum Kremlin , Bolshoi Theatre) and well connected with the metro , just two stops away.

Dear Carlos S, Thank you very much for your good review of our property! Its very important for us to hear your feedback and to know that you appreciate our services. We will be glad to welcome you again here, Warm regards from snowy Moscow, Alexandra Stryukova General Manager

excellent location, very good staff

TripAdvisor rating 4.5/5

YuYu1957 Couples - 09/01/2019 TripAdvisor review

Comfortable room, excellent location, nice staff. The only minus- bathroom was not clean, there were some hair on the floor, and stains on tiles. But all the rest is OK. Bed is comfortable, staff is friendly.

Dear YuYu1957, Thank you for your review and comments. I'm sorry for some issues you came across during your stay. We struggle to make any stay perfect, but unfortunately, sometimes fail and regret. I do hope when you come next time - everything will be just as you wish:) My kind regards and sincere apologies, Alexandra Stryukova General Manager

Minutes walk from Metro and all is great

TripAdvisor rating 4.5/5

sarawutburapapat Friends getaway - 07/01/2019 TripAdvisor review

if you come to Moscow I recommend you to stay here. From airport to hotel, just take gett taxi app and cost around 1450RUB. Or you can take train to Paveletskaya station, walk straight from station to the other side of the road (around 10 min walk) but gett taxi may be cheaper than train ticket if you come 2-3 person because can share the cost.During the stay, you walk from the hotel to Metro Paveletskaya station (green and brown line) (opposite of Paveletskaya train station) Remember exit no.2 is nearest.The room is great and all in mini bar, 3 soft drinks and 2 juices) you can drink for free. Also Nespresso coffee is ready to use. And wifi is very fast especially upload. Staff is helpful. If I return to Moscow, will book this hotel again.

Dear Relax41474283723, Thank you very much for your detailed review of our Mercure Paveletskaya Privelege room! Your feedback is priceless for the team and I'm sure will be useful for other travelers also:) We are happy you've enjoyed our location and room facilities! It will be great to welcome you again here, Kind regards, Alexandra Stryukova General Manager

Pleasant stay in a well situated and comfortable hotel.

TripAdvisor rating 4.5/5

andrekremer Business - 08/10/2018 TripAdvisor review

Friendly staff, comfortable and quiet room in a hotel conveniently located to come and go from and to Domodedovo airport by train.Breakfast was abundant in a fine restaurant. Adjustment of my stay to modifications due to short notice customer alterations were made on site without any problem!Only very secondary improvement consideration would be to look after bathroom door and its frame damaged on the bottom part due to humidity.

Dear valuable Guest, Thank you very much for your response. We glad to hear that you enjoyed not only the perfect location of the hotel and it proximity to the center of Moscow, but also warm welcoming of our employees and high standards of services. It is very important for us to read the guests comments and their attentiveness to the details. Thank you very much for your notification about the bathroom door. We know about this issue in some of the rooms and regularly doing the maintenance to keep it in the good shape and appearance. We hope that this little episode did not overshadowed your stay in the hotel and we hope to see you soon again Best regards, Alexandra Stryukova, General Manager

Good for Business Trip!

TripAdvisor rating 4.5/5

f0minagen Business - 10/09/2018 TripAdvisor review

Location, service and comfort and price of this hotel are very attractive for short business trip to Moscow with arrival|departure at Domodedovo airport. Good facility for lunch in the adjacent IBIS hotel!Very polite and helpful staff.

Dear F0minagen, Thank you for your kind review of Mercure Bakhrushina! We appreciate a lot your feedback - our team members can see the result of their hard work:) Hope to Welcome you soon again, Kind regards, Alexandra Stryukova General Manager

Nice place not so far from Paveletski station

TripAdvisor rating 4.5/5

dimatrue Business - 07/09/2018 TripAdvisor review

Good example of Mercure brand hotel. Everything was in order. Good room, good gym, nice breakfast. Stayed for one night to fly to another location the next day. If you have a connection in the afternoon the next day, it is a nice option. Just get on Aeroexpress, get to the hotel by taxi and enjoy your stay in Moscow, have fun for a day.

Dear Dimatrue, Thank you for your kind review, we are very glad you've enjoyed your short stay at Mercure Bakhrushina. We aim to make our valuable Guests happy and comfortable and feel joy when get their feedback:) Hope to welcome you again, Sunny regards, Alexandra Stryukova General Manager

Brilliant service and great location!

TripAdvisor rating 4.5/5

Ksianka Couples - 22/08/2018 TripAdvisor review

Many thanks to very friendly staff at reception, room service and hotel bar! Totally worth to stay at heart of Moscow in very nice and modern hotel.Standard room was quite small, but very clean and quite.

Dear Ksianka, We are so happy to get such praises, a big thank you from each team member, they deserve to hear such nice words:) We are happy to now you felt welcome and comfortable at our Mercure Bakhrushina and will be very glad to welcome you again. Warm regards, Alexandra Stryukova General Manager

Trip Moscow

TripAdvisor rating 4.5/5

astecastec Business - 30/07/2018 TripAdvisor review

Nice Hotel, Confortable, near to the center. Room clean with a perfect shower. Breakfast with all dietetic food. Bar open all night long! Reception very professional and ready to help for calling taxi

Dear Astecastec, We appreciate a lot your kind review. On a daily basis we try to our best to make your stay memorable, comfortable and emotional! And of course we aim to be as helpful as possible and not only for calling a taxi:) Looking forward to hosting you again at Mercure Bakhrushina, Warm regards, Alexandra Stryukova General Manager

Perfect location

TripAdvisor rating 4.5/5

Pezzano N Business - 28/05/2018 TripAdvisor review

Very good stay, quiet area, good lobby & bar for meetings, rooms very comfortable, good support from staff. Air conditionning could be more efficient. Staff was helpfull but receptionist have also to respond to many calls and create

Dear Pezzano N, Thank you for your valuable feedback, I'll share it with my team and we shall definitely check the efficiency of air-conditioning in house. We hope to welcome you one more time at Mercure Paveletskaya Moscow, Kind regards, Alexandra Stryukova General Manager

A very pleasant stay in this lovely hotel.

TripAdvisor rating 4.5/5

gmartin850 Solo travel - 27/04/2018 TripAdvisor review

I had a very pleasant stay in this lovely hotel quite close to Moscow centre, the Kremlin and Red Square. The rooms are spacious and well appointed and spotlessly clean. The staff were very friendly too.

Dear Gmartin850, I heartily thank you for you kind review! Such praises give us motivation to go further and to make even better on a daily basis for our Guests. This is a pure pleasure for us to know that you were happy staying with us! Wish you all your trips are as good as that one:) Kind regards, Alexandra Stryukova General Manager

Very good and pleasant stay - I come back every time!.:)

TripAdvisor rating 4.5/5

432andreasv Business - 11/02/2018 TripAdvisor review

Hotel offers very good price/quality - probably one the best in Moscow in this respect. Close to aeroexpress/metro - public transport, nice rooms, friendly staff...I recommend this Hotel every time:).

Dear 432andreasv, Thank you for having chosen Mercure Moscow Paveletskaya! It is a great pleasure to know that you enjoyed your stay at our hotel. I was delighted to read such a positive feedback and will ensure the team are made aware of it. They will be very pleased with such great comments. Best Regards Ada Egorova General Manager

i shall return

TripAdvisor rating 4.5/5

S1562AZfernandor Friends getaway - 12/01/2018 TripAdvisor review

This hotel is perfect to stay and visit the town. The location is perfect. The train and metro stations are within a 5-minute walk. The room is comfortable and very clean. The friendliness of the staff is so great that it makes us feel like we are at home. They speak perfectly English language and they are always worried to please.High level staff; high level service; high level hotel.

Dear S1562AZfernandor, Let us thank you for taking your time and posting such a positive review regarding your recent stay at Mercure Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Mercure. Warmest regards, Ada Egorova General Manager
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