Mercure Moscow Paveletskaya

Mercure Moscow Paveletskaya 4 stars

Customer review rating (ALL Rating) 4.6/5 577 reviews

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Hotel extras

  • Free internet access

  • 2 metro stations from Red Square

  • Access to food and drink 24/7

  • Close to Paveletsky railroad station

  • Easy access to Paveletsky railroad station

ALLSAFE approved hotel

Hotel location

Mercure Moscow Paveletskaya

Bakhrushina Street Ownership 11
115054 MOSCOW
Russia

GPS:55.735788, 37.63519

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

TOWNHOUSE

Haute cuisine and a selection of excellent wines, exceptional service, and signature interior design create a unique atmosphere at the TownHouse restaurant. Enjoy the masterpieces from our head chef.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  577 reviews

TripAdvisor Rating  4.5/5  924 reviews

Excellent stay at Mercure Paveletskaya hotel in Moscow

Customer review rating 5.0/5

Edward M. Solo - Confirmed reviews ALL

I had to stay one night in Moscow before traveling up north and stayed in the Mercure Paveletskaya hotel. The location of the hotel is excellent, very conveniently close to Paveletskaya square, train station, etc. The room was very comfortable, the food very good (dinner and breakfast) and excellent service. Next time I will have to stay in Moscow, I will definitely go back to Mercure Paveletskaya!

Dear Mr. M., Thank you for choosing our hotel Mercure Moscow Paveletskaya and your high rating. It is amazing to hear that you had a great time staying with us. Your kind words encourage us to continue doing our best to make sure every guest feels comfortable and has a memorable experience. We would be more than happy to welcome you again in our hotel. Thank you again and have a wonderful day! With kindest regards, Lyaisan Nizamova. Project & Guest Relations Manager.

Guter Aufenthalt

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Super location and nice staffs there:)

Dear Mr. H., Thank you for choosing our hotel and your high rating. It is amazing to hear that you had a great time staying with us. It has been our absolute pleasure to serve you, and we hope that you return soon. Sincerely, Lyaisan Nizamova. Project & Guest Relation Manager.

Good stay

Customer review rating 3.5/5

Rustam K. Business - Confirmed reviews ALL

Terrible internet connection. Was always disconnected and slow

Dear Mr. K., Thank you for choosing our hotel and your feedback. It's our pleasure to hear that in general you enjoyed your stay with us. I apologize for the inconvenience you had with an internet connection. Please be kindly informed that all necessary measures have been already taken. Thank you again for your comment. Hope to see you again! With kind regards, Lyaisan Nizamova. Project & Guest Relation Manager

Well located.

Customer review rating 4.0/5

Sergey Business - Confirmed reviews ALL

Everything went as expected. Laundry service can be better. Had to sign additional documents, I am not sure if it was necessary.

Dear Mr. S., First of all let me thank you for choosing Mercure Moscow Paveletskaya. We really appreciate your feedback which we take seriously. We are happy you enjoyed our location in the city centre and service provided in our hotel. We are sorry you had to face with some inconvenience during your stay. Let me kindly inform you that according to our laundry services if there are no tags with information about fabric care on clothes its obligatory to sign an acceptance of general washing conditions. Hope to see you again! With kindest regards, Lyaisan Nizamova Guest Service & Project Manager

I was very pleased

Customer review rating 4.5/5

Olga Families - Confirmed reviews ALL

We have arrived a bit earlier with the kid and the manager didn't make it comolicated for an early check in. It gave us à good start. My kid was impressed by à drawing on a ceiling. Nice touch. The place was convinient for us and we absolutely noted this hotel for our next trip. The stuff was accommodating. Generally a great stay

Dear Mrs. B., Thank you for taking your time and sharing your experience during the stay in our hotel. We are so happy you had a fantastic time with us! We appreciate that you valued the personal attention of our stuff and felt very comfortable. Thank you so much for you trust and your comments. We would love to welcome you again soon! With kindest regards, Lyaisan Nizamova. Guest Service & Project Manager

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Other web-users rate our hotel

  • 394 reviews 9.5/10 Location
  • 547 reviews 7.4/10 Room
  • 538 reviews 9.2/10 Service
  • 8 reviews 4.8/10 WiFi
  • 210 reviews 8/10 Breakfast
  • 191 reviews 7.1/10 Cleanliness
  • 103 reviews 7.7/10 Vibe
  • 14 reviews 9.3/10 Bar

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