ibis Rotterdam City Centre 3 stars

Customer review rating (ALL Rating) 4.4/5 1,369 reviews

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Description

Hotel extras

  • Modern urban city center hotel

  • Pet friendly

  • Cozy terrace in front on the waterside

  • 3 min walk to Blaak station

  • 500 m from the biggest European food court Markthal

Our accommodation(s)

Hotel location

ibis Rotterdam City Centre

Wijnhaven 12
3011 WP ROTTERDAM
Netherlands

GPS:51.917381, 4.488417

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

ibis kitchen lounge

Non contractual photo

ibis kitchen lounge

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,369 reviews

TripAdvisor Rating  4.5/5  1,323 reviews

Certificate of excellence 2023

Very good location, convenient, near tourist attractions, food, shopping.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Very clean room, friendly staff.

Dear Guest, Thank you very much for your kind review. We are absolutely thrilled that your stay at ibis Rotterdam City Centre was so enjoyable, featuring our prime location in the heart of the city, mere steps away from a plethora of dining options, shopping venues, and must-see attractions. We are delighted that our commitment to cleanliness and the warmth of our staff contributed positively to your experience. It brings us joy to know that the efforts to maintain our rooms in pristine condition and provide friendly service are appreciated by our guests. Furthermore, being situated in such a vibrant area of Rotterdam, we're glad you took advantage of our close proximity to the Foodhallen and the Markthal, offering a wide range of culinary delights. It would be a pleasure to welcome you back. Best wishes, Judit Operations Manager Ibis Rotterdam City Centre

Well located in tge center, but insufficient comfort of mattresses and pillows

Customer review rating 3.5/5

Frederic Families - Confirmed reviews ALL

All is in the title : about the location, the grade is 10/10 because this hostel is right in the center and it'is very quiet. Unfortunately, the comfort of mattresses and pillows is insufficient.

Dear Frédéric. Thank you for taking the time to share your experience with us. We are pleased that you found our hotel to be situated in a prime location. Our central position allows guests easy access to many of Rotterdam's attractions and amenities. However, we regret to hear that the comfort of our bedding and pillows did not live up to your expectations. Our guests' restful sleep is of the utmost importance to us and provide high quality Sweet Beds by ibis bedding. We understand that personal preferences in mattress firmness can vary and we apologize for any discomfort you experienced. Regarding the in-room amenities, we understand your desire for a kettle and complimentary coffee. We currently offer coffee and tea facilities upon request and we regret if you were not properly informed of this during your stay. We aim to provide the perfect experience for our guests and feedback like yours is really helpful. We hope to have the opportunity to welcome you back for an improved experience in the future. Best regards, Judit Operations Manager Ibis Rotterdam City Centre

Well located

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Great position.

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you appreciated the great position of our hotel. Situated in the heart of Rotterdam, we pride ourselves on our hotel's location that offers easy access to local attractions and public transport. However, we are concerned to hear about the cleanliness issues you encountered. Marks on walls and in the bathroom are certainly not up to our high standards. Please accept our apologies for any inconvenience this may have caused during your stay. We appreciate you bringing this to our attention. We hope you were able to enjoy the vibrant atmosphere of Rotterdam and our waterfront terrace, just a stone's throw from the bustling Rotterdam Foodhallen. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Judit Operations Manager Ibis Rotterdam City Centre

Lovely stay

Customer review rating 4.5/5

Melissa Couples - Confirmed reviews ALL

One of the nicest Ibis we have stayed in, lovely rooms, great views, nice and soundproofed, and the best cup of coffee we had in Rotterdam! If I could change anything I would have liked more coat hangers though. At first the safe in the room didn't work, but then it started working again, strange.

Dear Melissa, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear that your stay at ibis Rotterdam City Centre was such a pleasant one. We're delighted that you appreciated the comfortable accommodations, the stunning views, and the effective soundproofing that contributed to a serene atmosphere. It's great to know that the coffee we served was a highlight during your visit to Rotterdam. However, we apologize for the inconvenience regarding the coat hangers. We understand the importance of having sufficient amenities to make your stay comfortable and take note of your suggestion to improve. Regarding the room safe, we're glad that it began functioning properly, though we regret any confusion this may have caused initially. Finally, we are pleased that the soundproofing of our rooms added to the tranquility of your stay, ensuring a restful experience amidst the vibrant city life. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Judit Operations Manager Ibis Rotterdam City Centre

Comfy

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

All was lovely but I still have not received repayment for the security payment of 119€

Dear Guest, Thank you for this review of your recent stay. We are delighted that you found our accommodations comfortable. Our rooms are equipped with the new Sweet Bed by ibis bedding, designed to ensure a restful night's sleep for our guests. However, we sincerely apologize for the delay in processing your security deposit refund. We understand this can be frustrating and we assure you that we take such matters seriously. We have immediately reversed the authorization. We hope you were able to take advantage of our hotel's prime location in the heart of Rotterdam. Situated in the quiet Wijnhaven harbor area, our hotel offers easy access to popular attractions like the Markthal and the Cube Houses, all within walking distance. We would appreciate the opportunity to welcome you back for a fully satisfactory experience. Best regards, Judit Operations Manager Ibis Rotterdam City Centre

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Other web-users rate our hotel

  • 1,167 reviews 9.5/10 Location
  • 1,157 reviews 6.3/10 Room
  • 952 reviews 8.8/10 Service
  • 22 reviews 8.7/10 WiFi
  • 478 reviews 6.7/10 Breakfast
  • 473 reviews 6.5/10 Cleanliness
  • 171 reviews 8.5/10 Vibe
  • 113 reviews 4.9/10 Food

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