ibis Novo Hamburgo 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 700 comentários

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Hotel ALLSAFE. Aprovado

Extras do hotel

  • 2 minutos de carro do centro de Novo Hamburgo

  • 5 minutos de carro até o acesso à Rodovia BR 116

  • 3 minutos de carro até a Rodovia RS 239

  • 30 minutos até o Aeroporto Internacional Salgado Filho - Porto Alegre

  • 80 minutos da serra gaúcha e a diversos pontos turisticos.

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Nossas acomodações

Localização do hotel

ibis Novo Hamburgo

Rua Jose do Patrocinio 303
93 310 240 NOVO HAMBURGO

GPS:-29.685275, -51.140903

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Ibis Kitchen

Restaurante Ibis Kitchen A la Carte

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  700 comentários

Classificação no TripAdvisor  4.0/5  432 comentários

Very good location

Classificação TripAdvisor 4.0/5

SilvioT Couples - Avaliação certificada TripAdvisor

Ibis NH is very well located facing BR116 road and close to downtown, and outlet mall. Services, Internet connection, breakfast are good. There is also a buffet option for dinner. Despite being close to the road, rooms are quiet, providing a good night of sleep.

Basic and subpar

Classificação TripAdvisor 2.0/5

CaroleLahaise Negócios - Avaliação certificada TripAdvisor

If you want to lay on a rigid bed and get sand flee bites... go ahead! (ho and please explain how there could have been sand flees when so far from a beach!?!?!) Only one employee was bilingual and nice. The others were "in training" or not interested in giving customer service. The breakfast buffet was basic and awful to say the least. If I had know that almost no deliveries were possible in the area for the other meals, I would have stayed elsewhere.

Terrible old mattress

Classificação TripAdvisor 1.0/5

Ricky T Negócios - Avaliação certificada TripAdvisor

Terrible old mattress at all rooms, you can even see the curved mattress through the bed sheets, my back hurts after 2 nights there, imagine you have a wall in between you and your wife while sleeping so you can have an idea of how deep the mattress are deformed. Terrible service, it was a fight trying to get the money back from the nights I did not use. They basically did not want to refund it, I was forced to dispute the charge in my American Express Platinum in order to get my money back.

Every time I come is a bigger disappointment

Classificação TripAdvisor 1.0/5

melina-victoria Negócios - Avaliação certificada TripAdvisor

I come here for business around 5-6 times a year. Every time I come I find that it’s getting worst. The rooms look dirty, I noticed the roofs, doors and closets have not been properly clean. I have slept in sheet with small holes in them, and also stains. The WiFi works only 1 out of 3 nights I’m here. The breakfast is great and the people also.

Dear Melina. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards, Mariana Fischer

At Ibis always is 100%

Classificação TripAdvisor 4.0/5

Rheinheimer Negócios - Avaliação certificada TripAdvisor

all is perfect. Check in,check out,breakfast,cleanlines. Team always exciting. Apartament,bathroom very cleanlines an with good sleep. It's near of perfection. I'll back in short time,because it's always with very good service.

Dear, Rheinheimer We very much appreciate your comments regarding your stay at the ibis Novo Hamburgo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks, Bruna Lira - General Meneger

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 117 comentários 9.6/10 Localização
  • 289 comentários 6.1/10 Quarto
  • 249 comentários 7.3/10 Serviço
  • 24 comentários 3.1/10 Wifi
  • 175 comentários 6.6/10 Café da manhã
  • 135 comentários 7.7/10 Limpeza
  • 47 comentários 3/10 Comida
  • 24 comentários 8.5/10 Comodidades

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