Hotel Novotel Porto Alegre Airport 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 13.057 comentários

Hotel ALLSAFE. Aprovado

Mensagem informativa

+ 20 Serviços

Extras do hotel

  • Crianças até 16 anos no quarto dos pais se hospedam gratuitamente

  • Hotel com piscina em Porto Alegre, além de ser semiolímpica e aquecida

  • O hotel conta com Concierge para ajudá-lo em suas necessidades

  • Café da manhã com opções sem glúten e sem lactose

  • Transporte gratuito para levá-lo ao Aeroporto, basta marcar com a recepção

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Novotel Porto Alegre Airport

Avenida Severo Dullius 2055
90200310 porto alegre

Fax: (+55)51/33027601

Check-in a partir das 12h00

Check out até as 12h00

  • T5:  T5 AIRPORT

  • De avião

    SALGADO FILHO A 0,2 km / 0,12 milhas - Transporte pagamento

  • De avião

    SALGADO FILHO II A 0,1 km / 0,06 milhas - Transporte pagamento

  • De carro

    FREEWAY A 1 km / 0,62 milhas

  • De trem

    TRENSURB A 1 km / 0,62 milhas

GPS:-29.988335, -51.179928

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Gourmetbar by Novotel

O Gourmetbar by Novotel oferece pratos autorais inspirados na cultura regional e clássicos internacionais, a qualquer hora do dia ou noite. Ambiente alegre, descontraído e moderno, ideal para desfrutar de nossas cartas de vinhos e cervejas artesanais.

Nossas acomodações

Room Office - Apartamento sem cama adaptado como escritório

  • Número máximo de pessoas: 2
  • área de trabalho

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 4

  • Tamanho máximo: 113

  • Capacidade máxima: 120 pessoas

  • Capacidade máxima para banquete: 54 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Novotel Porto Alegre Airport

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.5/5

13.057 comentários

Classificação no TripAdvisor 4.0/5

1.701 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Disappointing to say the least

Classificação TripAdvisor 1.0/5

cafeweb Solo travel - 06/10/2020 Avaliação certificada TripAdvisor

I booked a one night stay at the Novotel Porto Alegre airport hotel in a superior double room. Due to a change in my circumstances, I had to cancel my booking. In return, I got a voucher from Accor to make a new booking at the hotel. I then contacted the hotel to book a new date and got confirmation that everything was fine for the new booking date. They even mentioned that the booking was already fully paid. A few days later, I sent an email to the hotel and got the same confirmation. Upon checking in at the hotel, I was asked for my address and phone number. Well, I am Accor Gold member and all my details should have already be in the system. I found this very odd. Also, I was not offered the welcome drink that I usually get for being an Accor Gold member. I was given a room with twin beds when I had booked a double room. I did not ask to change rooms as I would leave very early in the morning. During the night, someone tried to break into my room. I woke up to someone saying "oh, there is someone in this room already". I'm not sure if the person actually managed to get into my room as I was half asleep. Anyways, it took me another half an hour to fall asleep again and I had a super early flight. On checking out, I was told that I was checked in under someone else's name (the other guest had the same first name but different surname). How that happened, I don't know, as I provided my ID card upon checking in. The receptionist asked if I had paid for my stay and I said I was given a voucher to pay for that stay. I forwarded the voucher to the email address provided by the receptionist and left the hotel to catch my flight. A few hours later I got a few emails asking for payment. I think I sent the voucher I got from Accor a few times to the hotel staff. The next day, I finally got confirmation that everything was fine and my stay was paid for. All in all, given that this is a Novotel and that I am an Accor Gold member ( I usually stay at Accor hotels during my business and leisure travels), I feel that the whole experience was a disaster. I will probably reconsider switching to a different hotel brand / loyalty program for my travels next time.

Good option in POA surroundings

Classificação TripAdvisor 4.0/5

Paulo A Business - 09/06/2019 Avaliação certificada TripAdvisor

Good installation, nice staff, excellent breakfast (special note to the Pao do Chefe) and clean room. The transfer to POA is great, fast and cozy. Only disappointment was the cod fish served at dinner, I was expecting salty dried cod fish and the meal as made of a fresh cod fish, not as tasty...

Clean and quite

Classificação TripAdvisor 5.0/5

Klaus P Family - 29/05/2019 Avaliação certificada TripAdvisor

This was my third time at this hotel and most likely not the last one. The room is clean, spacious, and despite being located close to an airport and busy streets, it is very quiet. The food selection for the breakfast is very good, for adults and kids.

Thank you for sharing your experience with us. You always welcome here, our pleasure! You words inspire us, it's a real reward. Our maid staff are very attentive and dedicadet, clean rooms is our highest priority. The hotel was built soundproof which guarantees a very quiet place and a great sleep. We're a little suspicious to tell you, but we're fans of our breakfast. We hope to see you soon, Giovana Filippini general manager


Classificação TripAdvisor 5.0/5

LuisSalgueiro Family - 18/10/2018 Avaliação certificada TripAdvisor

The hotel is very beautiful. The reception, restaurant, swimming pool and room was looking new and very clean.Also the employees were very attentive and helped me with all my requests.I did an online check in and requested a baby crib and when I arrived it was there on the room.The food of the restaurant was taste and the breakfast is delicius.

Dear Luis, We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location, but terrible services

Classificação TripAdvisor 2.0/5

Daniel H Family - 16/11/2017 Avaliação certificada TripAdvisor

Despite the good location, and past excelent services at Novotel Aeroporto Porto Alegre, at this time the services were terrible. The sink at appartment was clogged (wich was fixed at next day), there was a water leak from the bathroom to the bedroom, which accumulated after each shower (not solved). The mini fridge was not working, leaving all the drinks at room temperature - this issue was not fixed, even after replacing the mini fridge... After all, it was a good location for my purposes, and a short stay. But I´ll better evaluate if I´ll repeat another stay at this hotel.

clean, comfortable and convenient

Classificação TripAdvisor 4.0/5

Robert-Nashville Business - 07/11/2017 Avaliação certificada TripAdvisor

Great for early morning flights, right next to the airport. Clean and comfortable. Good quality sleep and nice pre-breakfast coffee, juice and snack for departures before breakfast is served at 6AM. I will be back here

Great Place by the Airport

Classificação TripAdvisor 4.0/5

jessemella Business - 08/09/2017 Avaliação certificada TripAdvisor

Great hotel bu the airport, good structure. Well equiped fitness center as well pool and sauna. The restaurant has some options anda the room service is very quick. Room was clean, cozy and with some amenities. They also have a transfer to the airport by demand, which is very convenient.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Very good hotel 5 min from airoport

Classificação TripAdvisor 4.0/5

Anca D Business - 11/04/2017 Avaliação certificada TripAdvisor

Nice hotel with efficient staff and good food in the lobby restaurant. Great experience with the shuttle, just call the hotel once you have your luggage and they come in 5 minutes to pick you up. There is a very nice pool and sauna, but we did not use it. Recommended for overnight stay; do not open windows because of pollution. Not sure if there is transportation downtown.

Novotel standard

Classificação TripAdvisor 4.0/5

drmarcmd Business - 22/03/2017 Avaliação certificada TripAdvisor

The Hotel has the international worldwide Novotel standard. Very good value, excellent sleep and cleanliness room conditions, in a good location. The only bias was in the breakfast: The time to fry some eggs was over 20 minutes. In a Business Hotel?


Classificação TripAdvisor 3.0/5

HelioA86 Business - 27/02/2017 Avaliação certificada TripAdvisor

There are a big manufactory plant behind the hotel.....I could not sleep after 5:00 am......The staff of hotel tell me " The windows have a breaking sounds"......But this is not true. I hear all noise all night long....

Warm and nice

Classificação TripAdvisor 4.0/5

AlexMaia67 Solo travel - 09/01/2017 Avaliação certificada TripAdvisor

Room is good, reception personel is kind and very prestative in solving your issues, altough they did not find at my reservation the breafast deal, it was included as per email received when confirmed the reservation. Breakfast is also ok, as well the room, amenities and bed and linens.

Excelent option

Classificação TripAdvisor 5.0/5

jcfilho3 Friends getaway - 03/07/2016 Avaliação certificada TripAdvisor

I recommend this option, because the location it is great. The hotel is very clean, have good food, and the crew is very considerate. The price is compatible with the service offered and you will have a great accommodation.

Good stay for business

Classificação TripAdvisor 4.0/5

Andrew K Business - 04/04/2016 Avaliação certificada TripAdvisor

No surprises (good or bad) on this stay. Efficient check-in/out, good bedroom/bathroom, good breakfast. Gym is nothing special. Price is adequate. Minor hiccup: TV remote control was missing on the second day (supposedly they had to fix or change batteries, which I find odd as it worked fine the night before). Took a little time to replace it, but nothing critical.


Classificação TripAdvisor 5.0/5

franciscosieben Couples - 09/09/2015 Avaliação certificada TripAdvisor

The stay was excellent! Good service employee! Clean rooms and well comfortable! The hotel is very near of the Aeroporto Internacional Salgado Filho - Porto Alegre/ Brazil - airport. Great shuttle service.

Prezado Francisco, Muito obrigado por registrar sua avaliação. Cordialmente, Victor Hugo Teves Gerente Geral Novotel Porto Alegre Aeroporto

Good, but could be better!

Classificação TripAdvisor 3.0/5

onlyraphael Couples - 25/08/2015 Avaliação certificada TripAdvisor

The hotel is very close to the airport and easy to arrive. The staff is cordial, but the hotel could be better. The maintenance of the rooms are poor. Breakfast starts at 6am, so if you have an early flight, no bother to the include it. Overall... potential, but need better maintenance.

Prezado Rafael, Muito obrigado por registrar sua avaliação. Atenciosamente, Victor Hugo Teves Gerente Geral Novotel Porto Alegre Aeroporto


Classificação TripAdvisor 5.0/5

jorgecesario Family - 19/08/2015 Avaliação certificada TripAdvisor

I like the Novotel Porto Alegre because its facilities are clean and comfortable. The cafe of the Novotel morning is simply sublime and makes my stay is very good. May I also comment on the heated pool which is excellent.

Prezado Jorge, Agradeço o registro de sua avaliação. Cordialmente, Victor Hugo Teves Gerente Geral Novotel Porto Alegre Aeroporto

Losing Quality (cleaning and maintenance)

Classificação TripAdvisor 2.0/5

Ftarganski Business - 11/05/2015 Avaliação certificada TripAdvisor

I am staying at this hotel every two weeks , and noticed that the last six months there has been a decline in service quality . Room cleaning is not good. Bath amenities are now smaller . The maintenance of the rooms is poor . And to complete , now the parking is paid.

Dear Customer, Thank you for registering your evaluation. I'm checking the highlighted items. Atenciosamente, Victor Hugo Teves General Manager Novotel Porto Alegre Airport

Not good.

Classificação TripAdvisor 1.0/5

Marcelo X Family - 31/12/2014 Avaliação certificada TripAdvisor

Stayed at the Novotel Aeroporto in Porto Alegre with my wife and kids (3,6) two times. Before and after a long trip with my family to USA (8.12 and 27.12). Both times the experience was awful. The first time I had to ask 4 times to have the kids bed made. And when the guy came to set it up he was extremely impolite, as was the girl in the front desk when I called for the fourth time. There were only two towels fort whole family to share in the bedroom and no towels whatsoever in the pool area. Finally, my wife had to beg for the welcome drink (since I am a platinum member). But only regular beer or a glass of bad wine is offered. No other drink was available. But the second time was even worse. When I entered the lobby I noticed that the temperature was very hot, like outside hot. In Porto Alegre the summers are extremely hot. So I asked during the check in if the air conditioning was working. The girl said tha it was fine. When I got to my room It was hot. I assumed It was because the air conditioning was off. So I turned it on and left for the pool. This time also there weren't enough towels in the pool area. When I came back to my room the air conditioning was still not working. I went personally to the front desk and politely asked what the problem was. The girl not politely responded that there really was a problem but that the problem was fixed. Fool I was to believe her. Now it's 4 in the morning and me and my family are all awake because of the unbearable heat. Not only the air conditioning is not working properly but I was lied to twice. That is unacceptable. Those are not the standards I'm used to in my life. To make things worse we really needed I good night sleep because we had 26 hours of travel coming from LA. REALLY DISAPPOINTED! Counting the minutes to leave this property to never come back.

Great service!

Classificação TripAdvisor 5.0/5

thiagocbga Family - 07/12/2014 Avaliação certificada TripAdvisor

Everyone from the hotel was very kind with my wife and I during our 1-night stay with tons of luggage for our relocation from BR to US. Hotel room is brand new and clean, the linen is clean and smooth. All good!

Prezado Thiago, Obrigado por registrar sua avaliação. Cordialmente, Victor Hugo Teves Gerente Geral Novotel Porto Alegre Aeroporto


Classificação TripAdvisor 5.0/5

etsukamoto Business - 15/07/2014 Avaliação certificada TripAdvisor

Very nice hotel, close to the airport, very comfortable room, complete and tasty breakfast, following the high standard of Accor Hotels that i'm used to stay... a great option if you need to be in Porto Alegre!

Prezado Cliente, Muito obrigado por seu registro. Atenciosamente, Victor Hugo Teves Gerente Geral Novotel Porto Alegre Aeroporto

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