Hotel Novotel Porto Alegre Airport 4 estrelas

Great for early morning flights, right next to the airport. Clean and comfortable. Good quality sleep and nice pre-breakfast coffee, juice and snack for departures before breakfast is served at 6AM. I will be back here

Great hotel bu the airport, good structure. Well equiped fitness center as well pool and sauna. The restaurant has some options anda the room service is very quick. Room was clean, cozy and with some amenities. They also have a transfer to the airport by demand, which is very convenient.

Nice hotel with efficient staff and good food in the lobby restaurant. Great experience with the shuttle, just call the hotel once you have your luggage and they come in 5 minutes to pick you up. There is a very nice pool and sauna, but we did not use it. Recommended for overnight stay; do not open windows because of pollution. Not sure if there is transportation downtown.

The Hotel has the international worldwide Novotel standard. Very good value, excellent sleep and cleanliness room conditions, in a good location. The only bias was in the breakfast: The time to fry some eggs was over 20 minutes. In a Business Hotel?

There are a big manufactory plant behind the hotel.....I could not sleep after 5:00 am......The staff of hotel tell me " The windows have a breaking sounds"......But this is not true. I hear all noise all night long....

Room is good, reception personel is kind and very prestative in solving your issues, altough they did not find at my reservation the breafast deal, it was included as per email received when confirmed the reservation. Breakfast is also ok, as well the room, amenities and bed and linens.

I recommend this option, because the location it is great. The hotel is very clean, have good food, and the crew is very considerate. The price is compatible with the service offered and you will have a great accommodation.

No surprises (good or bad) on this stay. Efficient check-in/out, good bedroom/bathroom, good breakfast. Gym is nothing special. Price is adequate. Minor hiccup: TV remote control was missing on the second day (supposedly they had to fix or change batteries, which I find odd as it worked fine the night before). Took a little time to replace it, but nothing critical.

The stay was excellent! Good service employee! Clean rooms and well comfortable! The hotel is very near of the Aeroporto Internacional Salgado Filho - Porto Alegre/ Brazil - airport. Great shuttle service.

The hotel is very close to the airport and easy to arrive. The staff is cordial, but the hotel could be better. The maintenance of the rooms are poor. Breakfast starts at 6am, so if you have an early flight, no bother to the include it. Overall... potential, but need better maintenance.

I like the Novotel Porto Alegre because its facilities are clean and comfortable. The cafe of the Novotel morning is simply sublime and makes my stay is very good. May I also comment on the heated pool which is excellent.

I am staying at this hotel every two weeks , and noticed that the last six months there has been a decline in service quality . Room cleaning is not good. Bath amenities are now smaller . The maintenance of the rooms is poor . And to complete , now the parking is paid.

Stayed at the Novotel Aeroporto in Porto Alegre with my wife and kids (3,6) two times. Before and after a long trip with my family to USA (8.12 and 27.12). Both times the experience was awful. The first time I had to ask 4 times to have the kids bed made. And when the guy came to set it up he was extremely impolite, as was the girl in the front desk when I called for the fourth time. There were only two towels fort whole family to share in the bedroom and no towels whatsoever in the pool area. Finally, my wife had to beg for the welcome drink (since I am a platinum member). But only regular beer or a glass of bad wine is offered. No other drink was available. But the second time was even worse. When I entered the lobby I noticed that the temperature was very hot, like outside hot. In Porto Alegre the summers are extremely hot. So I asked during the check in if the air conditioning was working. The girl said tha it was fine. When I got to my room It was hot. I assumed It was because the air conditioning was off. So I turned it on and left for the pool. This time also there weren't enough towels in the pool area. When I came back to my room the air conditioning was still not working. I went personally to the front desk and politely asked what the problem was. The girl not politely responded that there really was a problem but that the problem was fixed. Fool I was to believe her. Now it's 4 in the morning and me and my family are all awake because of the unbearable heat. Not only the air conditioning is not working properly but I was lied to twice. That is unacceptable. Those are not the standards I'm used to in my life. To make things worse we really needed I good night sleep because we had 26 hours of travel coming from LA. REALLY DISAPPOINTED! Counting the minutes to leave this property to never come back.

Everyone from the hotel was very kind with my wife and I during our 1-night stay with tons of luggage for our relocation from BR to US. Hotel room is brand new and clean, the linen is clean and smooth. All good!

Very nice hotel, close to the airport, very comfortable room, complete and tasty breakfast, following the high standard of Accor Hotels that i'm used to stay... a great option if you need to be in Porto Alegre!