Novotel Ahmedabad 5 stars

Customer review rating (ALL Rating) 4.2/5 1,777 reviews

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Iscon Cross Roads, Next To Wide Angle Cinema, S G Highway, 380015 AHMEDABAD, India

Description

Hotel extras

  • Pet friendly Studio Suites with all modern facilities

  • Located on the S.G. Highway, close to the commercial, industrial and retail hubs of the city

  • Open-air swimming pool, state-of-the-art fitness centre & spa

  • Aesthetically designed Premier Rooms with ultra-modern amenities

  • Offers a Multi Cuisine Restaurant and midnight coffee lounge

Our accommodation(s)

Hotel location

Novotel Ahmedabad

Iscon Cross Roads, Next To Wide Angle Cinema, S G Highway
380015 AHMEDABAD
India

GPS:23.024197, 72.507089

Telephone
Fax +91 79 4060 6040

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,777 reviews

TripAdvisor Rating  4.7/5  3,583 reviews

Awesome hospitality and entertainment

TripAdvisor rating 5.0/5

rayneshk TripAdvisor review

Exceptional customer service by the entire team! From the waiters during breakfast, special invitation to the Christmas tree lighting event which was a highlight with the kids to and personal welcome with the hotel's general manager! A big shout out to Kajol and Kapil!

Customer review rating 4.0/5

Achanat G. Business - Confirmed reviews ALL

Overall very comfortable stay. Areas where there can be improvements are, restaurant staff needs basic training. There is sufficient staff but they are most of the time look outside. Do not clear plates, replace cutlery, or give water. They need to be called. Second strange part was, room cleaning. 2nd day of stay, room was not cleaned. A card was hung on the door saying, "on my request, room was not cleaned". I kept that card inside the room the next day. 3rd day room was made. 4th day, I got an email stating, "that as per my request, room is not being made". I replied in the negative, I want room cleaned and bed made. But when I returned late evening, bed was still not made. 5th day morning I left and informed about this peculiarity at reception. They have no clue. There was a dinner for about 200 people arranged one evening. The buffet spread was in a very congested space. You could have arranged the buffet spread outside where there is sufficient space with seating inside (both the foyer or area where buffet was arranged and the hall inside could have been used for sitting. There was no space to walk with the plate to pick food.

Dear Mr.G., Thank you for taking the time to share your detailed feedback. We are glad to know that overall you found your stay comfortable. At the same time, we sincerely apologize for the challenges you experienced during your visit, particularly with restaurant service, housekeeping, and the buffet arrangement. Your observations regarding the restaurant staff have been noted. We are reviewing our training programs and service procedures to ensure that our associates are proactive in attending to guests’ needs, including clearing plates, replacing cutlery, and providing water promptly. We also regret the confusion regarding your room cleaning. Please accept our sincere apologies for the repeated miscommunication, which clearly fell short of our standards. Your feedback has been shared with our housekeeping and front office teams to ensure better coordination and clarity in the future. Regarding the buffet arrangement during the dinner event, we appreciate your suggestions. We will review our event layouts and guest flow to avoid congestion and ensure a more comfortable dining experience for all our guests in similar situations. We truly value your feedback as it helps us identify areas for improvement and provide a better experience for our guests. We hope to have the opportunity to welcome you back to Novotel Ahmedabad and deliver a seamless and enjoyable stay. Warm regards, Amit Sangwan General Manager Novotel Ahmedabad

Customer review rating 5.0/5

Harsh R. S. Families - Confirmed reviews ALL

The team at Novotel Ahmedabad elevates every visit with warmth and efficiency. Nikita at reception welcomed us with a genuine smile, swiftly handling our check-in and upgrading our room seamlessly. Duty Manager Yatin went above and beyond, personally resolving a minor request during our late arrival and ensuring our comfort throughout.​ Rajesh from housekeeping maintained our suite impeccably, with fresh linens and spotless bathrooms daily—his attention to detail made us feel truly pampered. Umesh at the Square restaurant crafted memorable meals, from aromatic Gujarati thali to innovative fusion dishes that burst with flavor. Shefali, the concierge, curated perfect recommendations for local gems like ISKCON Temple and nearby malls, even arranging a swift cab during peak hours.​ Luxurious Amenities and Facilities Rooms feature plush king beds, ergonomic workspaces, and rain showers, all bathed in natural light with city views. The infinity pool and spa provided ultimate relaxation after long days, while the gym's top-tier equipment suited my fitness routine perfectly.​ Buffets at The Square dazzle with diverse options—think fluffy dosas, continental spreads, and guilt-free salads—paired with live cooking stations. High-speed WiFi and ample parking make it ideal for business travelers like me. Prime Location and Value Centrally located near corporate hubs and attractions, Novotel offers unmatched accessibility without city chaos. Our two-night stay was value-packed, from complimentary breakfast to eco-friendly touches, leaving us refreshed and eager to return

Dear Mr. S., Thank you for taking the time to share such a detailed and gracious review of your stay at Novotel Ahmedabad. We are truly honored by your continued trust in us as a valued member and delighted to know that your experience was both memorable and fulfilling. It is especially rewarding to receive your appreciation for our team members. Nikita’s warm welcome and efficient handling of your arrival, Yatin’s proactive support during your late check-in, Rajesh’s meticulous housekeeping standards, and Umesh’s culinary expertise at The Square are wonderful examples of the service excellence we strive to deliver. Your recognition will be proudly shared with them and the entire team as a source of motivation. We are pleased that you enjoyed the comfort of our rooms, our wellness and dining facilities, and the convenience of our central location for both business and leisure travel. Knowing that these elements enhanced your stay reinforces our commitment to providing meaningful value and personalized experiences for our loyal members. Thank you once again for your kind recommendation. We look forward to welcoming you back to Novotel Ahmedabad and to continuing to make each of your visits equally rewarding. Warm regards, Amit Sangwan General Manager Novotel Ahmedabad

Customer review rating 2.0/5

Sandeep D. A. Business - Confirmed reviews ALL

We have booked room with bed and breakfast. While having breakfast, hospital staff approached us saying breakfast will be charged extra. Its basic expectation that, your staff should be checking before approaching clients with such comments. It creates awkward situation with your guests, and I not sure if this discussion was warranted, when we have blocked more monies on card at the time of check-in.

Dear Mr. A., Thank you for sharing your feedback. We sincerely regret the inconvenience you experienced during breakfast. We fully understand that, having booked a bed and breakfast package, being approached regarding additional charges was both unexpected and uncomfortable. You are indeed correct that this situation required a more considerate and discreet approach, ensuring that our guests did not experience any discomfort. Please accept our sincere apologies for this lapse in communication and service. Your observations have been duly shared with the relevant teams to reinforce appropriate protocols and prevent a recurrence of such incidents in the future. We truly value your input, as it helps us improve our processes and interactions with guests. We hope to have the opportunity to welcome you back to Novotel Ahmedabad and provide a seamless, comfortable, and positive experience on your next visit. Warm regards, Amit Sangwan General Manager Novotel Ahmedabad

Customer review rating 5.0/5

Padmavati B. Families - Confirmed reviews ALL

Right from front desk, in room dining, house keeping... everything is worth the stay. I travel with my pets and being female travellers, I find it safe and wonderful in every way. Thank you team Novotel, Sarkhej, Ahmedabad.

Dear Ms. B., Thank you for sharing your gracious feedback. We are truly honored to know that every aspect of your stay from our front desk services to in-room dining and housekeeping contributed positively to your experience. Your appreciation is especially meaningful to us, as ensuring a safe, comfortable, and welcoming environment for female travellers and guests travelling with pets is a priority we hold close. It is heartening to know that our team succeeded in making you feel at ease throughout your stay. Your kind words have been conveyed to the entire team and will serve as great encouragement. We sincerely look forward to welcoming you and your furry companions back to Novotel Ahmedabad Sarkhej for another memorable stay. Warm regards Amit Sangwan, General Manager Novotel Ahmedabad

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Other web-users rate our hotel

  • 526 reviews 9.7/10 Location
  • 1,627 reviews 8.7/10 Room
  • 3,412 reviews 9.4/10 Service
  • 80 reviews 4.7/10 WiFi
  • 871 reviews 8.7/10 Cleanliness
  • 599 reviews 9.5/10 Vibe
  • 506 reviews 8.4/10 Amenities
  • 374 reviews 7.8/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.