Pullman Huizhou Kaisa 5 stars

Customer review rating (ALL Rating) 4.6/5 236 reviews

Pullman Huizhou Kaisa - Image 1
Pullman Huizhou Kaisa - Image 2
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Description

Hotel extras

  • Landmark Building in the City, Located in Central Business District

  • Easy Access to Shopping Mall and 10 minute drive to Huizhou West Lake

  • Guest Room from 47F-60F, Overlooking Gorgeous City & River View

  • City with the Highest and Most Luxurious Indoor 46° F Heated Swimming Pool.

  • 35 min to Huizhou Pingtan Airport and 120 min to Shenzhen Airport

Our accommodation(s)

Hotel location

Pullman Huizhou Kaisa

Kaisa Center, No 11 Huizhou Avenue, Hui Cheng District
516000 GUANGDONG HUIZHOU
China

GPS:23.1176474, 114.4184121

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  236 reviews

Customer review rating 4.5/5

Shao L. N. Couples - Confirmed reviews ALL

We were very impressed by your hotel services and warm welcomed by the hotel personnel. I have a wonderful stay and will not hesitate to recommend this hotel to anyone who wants to visit Huizhou.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Huizhou Kaisa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel Zhou

Customer review rating 2.0/5

Chon H. Couples - Confirmed reviews ALL

Lots of uncles and aunts shouting and taking photos, no one go to tell them to keep little bit quiet, I guess is used to be. Can’t stay in lobby do any work very bad experience!!!

敬爱的顾客, 由衷抱歉大堂吧的环境影响了您的休憩。针对您提出的问题,酒店已立即加强对大堂吧现场管控,要求服务员及时引导、劝阻不当行为,同时优化公共区域巡查机制。 感谢您的宝贵建议,督促我们不断完善服务,诚挚期盼未来能再次与您相遇,为您呈现更优质的服务与环境。 祝好, Rachel Zhou

Customer review rating 4.5/5

Patrick S. F. C. Families - Confirmed reviews ALL

​Overall, my stay was great, and the standard of service remains high. However, there were a few specific comfort and facility issues during this visit that I would like to bring to management'S. attention.

Dear Value Guest, Thank you for taking the time to tell us about your experience at the Pullman Huizhou Kaisa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rachel Zhou

Customer review rating 5.0/5

Zhicheng Z. Friends - Confirmed reviews ALL

Good

敬爱的顾客, 感谢您对我们酒店的精彩评论!我们十分高兴听到您在我们酒店过得愉快,并十分期待您的再次光临。 祝好, Rachel Zhou

Customer review rating 4.5/5

Patrick S. F. C. Couples - Confirmed reviews ALL

I wanted to extend my sincere thanks to the team at Pullman for such a fantastic stay. What impressed me most was the attention to detail regarding my previous feedback. Specifically, I appreciated how you addressed the room temperature issues I had noted previously; it was much improved and made for a truly comfortable stay this time. It’S. rare to find a hotel that not only listens to guest comments but actively implements improvements by the very next visit.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rachel Zhou

Other web-users rate our hotel

  • 1,147 reviews 9.7/10 Location
  • 1,788 reviews 9/10 Room
  • 2,335 reviews 9.4/10 Service
  • 10 reviews 6.7/10 WiFi
  • 851 reviews 9.4/10 Vibe
  • 681 reviews 9.1/10 Cleanliness
  • 330 reviews 7.9/10 Breakfast

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