Sofitel Frankfurt Opera 5 stars

Customer review rating (ALL Rating) 4.6/5 1,607 reviews

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Opernplatz 16, Access only via, Hochstrasse 44, 60313 FRANKFURT AM MAIN, Germany

Description

Hotel extras

  • Some rooms offer a beautiful view of the city park or the skyline.

  • The only hôtel particulier in the city

  • French-style art gallery in the lobby

  • Sofitel Spa, pool and 24-hour Sofitel Fitness

  • Located directly at Opernplatz

Our accommodation(s)

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Hotel location

Sofitel Frankfurt Opera

Opernplatz 16, Access only via, Hochstrasse 44
60313 FRANKFURT AM MAIN
Germany

GPS:50.115941, 8.673665

Telephone
Fax +49 69 256695802

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT SCHÖNEMANN

Local Frankfurt cuisine meets with french cuisine. The chic interior and mediterranean ambience of opera square reflects the culinary philosophy, enjoying specialities of local ingredients & fine wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,607 reviews

TripAdvisor Rating  4.5/5  690 reviews

Certificate of excellence 2024

Great location

Customer review rating 4.5/5

Ellie Solo - Confirmed reviews ALL

From check in to check out it was a breeze. Very attentive staff, nothing was too hard for them. I've received a complimentary upgrade. The bed was very comfortable and the pillows selection fantastic. The quilt was just perfect and combined with a very quiet air-conditioning the atmosphere was set for a very comfortable sleep! The welcome drink was of my choice (highly recommended the bar!). I opted for an in-room dining and was not disappointed at all (the food very delicious, serving was rather large and very reasonably priced). Would happy to stay there again, if opportunity.

Bonjour Ms. M., We very much appreciate your comments regarding your recent stay at Sofitel Frankfurt Opera. It is always a pleasure to receive such positive feedback and I am very happy to share your kind comments and compliments with all our colleagues. Thank you again for your feedback and we look forward to welcoming you back to Sofitel Frankfurt Opera in the near future. Yours sincerely, Steffen Opitz General Manager

Great location

TripAdvisor rating 4.0/5

EM-NS TripAdvisor review

From check in to check out it was a breeze. Very attentive staff, nothing was too hard for them. I've received a complimentary upgrade. The bed was very comfortable and the pillows selection fantastic. The quilt was just perfect and combined with a very quiet air-conditioning the atmosphere was set for a very comfortable sleep! The welcome drink was of my choice (highly recommended the bar!). I opted for an in-room dining and was not disappointed at all (the food very delicious, serving was rather large and very reasonably priced). Wish it was cheaper, however, would happy to stay there again, if there is an opportunity.

Dear EM-NS, Thank you for sharing your wonderful experience with us! We’re thrilled to hear that your stay was seamless from check-in to check-out and that our attentive team made a positive impression. It’s fantastic to know that you enjoyed the comfort of your room, especially the bedding and pillow selection, as well as the peaceful atmosphere created by the quiet air-conditioning. We're also delighted that you appreciated the complimentary upgrade and found our in-room dining and bar offerings to your satisfaction. While we understand your comment regarding pricing, we are grateful for your kind words and look forward to welcoming you back whenever the opportunity arises. Warm regards, Gina Maria Jansen Guest Relations Manager

Excellent stay

Customer review rating 5.0/5

David Business - Confirmed reviews ALL

Very classy hotel extremely professional staff I will be back for sure

Dear Mr.T., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated the professionalism of our team. It will be our pleasure to welcome you back on your next visit! Sincerely, Gina Maria Jansen Guest Experience Manager

Dissapointment

Customer review rating 1.0/5

Bryan Families - Confirmed reviews ALL

Front desk was ill informed on promotion programs resulting in property benefit not recognised and clarified timely. Main restaurant was close during stay and laundry was lost

Dear Mr. L., Thank you for sharing your feedback on your recent stay at the Sofitel Frankfurt Opera. Please accept our sincere apologies for the inconveniences you encountered, including the unrecognized property benefits, the closure of our main restaurant, and the issue with the laundry service. These lapses do not reflect the high standards we strive to uphold. To express our regret and make amends, we would be delighted to invite you to enjoy a dinner at our Restaurant Schönemann during your next visit. We hope to provide you with the exceptional experience you deserve and restore your trust in our service. We look forward to welcoming you back. Warm regards, Gina Maria Jansen Guest Relations Manager

Always perfectP

Customer review rating 5.0/5

K. Friends - Confirmed reviews ALL

I don't want to repeat myself, everything was perfect from check in to check out. The staff are very attentive and the facilities (spa and gym) are top notch. I can't wait to come back

Dear Salim K., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steffen Opitz General Manager

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Other web-users rate our hotel

  • 387 reviews 9.7/10 Location
  • 601 reviews 8/10 Room
  • 817 reviews 8.5/10 Service
  • 255 reviews 7.2/10 Breakfast
  • 154 reviews 6/10 Food
  • 121 reviews 7.3/10 Cleanliness
  • 91 reviews 4.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.