Novotel Bangkok Impact 4 stars

Name: Novotel Bangkok Impact Hotel | AccorHotels - ALL
Address: 94 Popular Road, Banmai Subdistrict, Pakkred District, NONTHABURI, 11120, Thailand
Telephone: +6628334888
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 453 reviews

For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. The fitness and pool are open with social distancing measures in place, and all guests are required to reserve the time they want to use the facilities. The spa is open with limited slots to allow for enhanced sanitation between guests. In-room mini bars have been removed, however all items are available to order for consumption during your stay.

Description

Novotel Bangkok Impact

Hotel that makes every moment matter

On behalf of the team and myself, I would like to wish you a warm welcome and enjoyable stay with us. Be it for a conference or an amazing event at IMPACT, I hope that you find a moment to relax and interact with the team here at Novotel Bangkok IMPACT.

Eric Rimbeuf, Hotel Manager

Novotel Bangkok IMPACT is an international 4-star convention hotel ideally located at the heart of Thailand's largest meeting and events venue, IMPACT Exhibition and Convention Centre and IMPACT Arena. Whether you are planning a wedding, attending a concert or conference, this modern hotel is the best accommodation solution for delegates and leisure guests alike. With 380 rooms, 2 restaurants, spa, gym and swimming pool as well as an elegant lobby bar, the hotel can accommodate your every needs.

The 4-star hotel is ideal for business or leisure stays. Experience nearby attractions like IMPACT SpeedPark, a state of the art electric go-kart track or enjoy some shopping at Chatuchak Market easily accessible by shuttle to Skytrain at MoChit station. This Bangkok hotel is the perfect complement to the extensive IMPACT complex, which includes a 12,000 seat IMPACT arena. The halls span over 140,000 square meters of state-of-the-art meeting, convention and exhibition space.

Hotel extras

Indoor pool, fitness centre and spa
Walking distance from IMPACT Exhibition and Convention Center
2 Premier Executive Floors
Easy access to the city centre
15-minute drive from Don Muang International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Room

Standard 1 King Bed

2 persons
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Accessible room

Room

Standard Room with Twin Beds

2 persons
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Accessible room

Room

Executive Room 1 King Bed

2 persons
24 m² / 258 sq ft

Bedding 1 x King size bed(s)

Room

Executive Room Twin Beds

2 persons
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)

Room

Premier Suite

4 persons
48 m² / 516 sq ft

Bedding 1 x King size bed(s)

Hotel location

Novotel Bangkok Impact

94 Popular Road, Banmai Subdistrict, Pakkred District
11120 NONTHABURI
Thailand

GPS:13.915281, 100.548527

Telephone +66 2 833 4888

+66 2 833 4889

Railway station
Airport

LAKSI

Railway station

Access: 7 km / 4.35 mi 10 min drive

Shuttle

Shuttle on call, Shuttle scheduled

DON MUANG AIRPORT

Airport

Access: 15 km / 9.32 mi 25 min drive

Shuttle

Shuttle on call, Shuttle scheduled

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

In summary

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

THE SQUARE

The SQUARE serves breakfast, lunch and dinner in an elegant and light-filled decor. The all-day-dining restaurant features Western, Thai and Asian cuisine with a-la-carte and also caters for special menus including Halal.

145°F Grill & Bar

A brand new dining experience at Novotel Bangkok IMPACT. Indulge in a spectacular array of imported premium cuts of steak. And savor the delightful signature cocktails at 145°F Grill & Bar.

Take advantage of our Flight + Hotel offers

Discover

Our guest reviews

Location close to Impact Arena

Kamontip K. Friends - 3/15/2023 Confirmed reviews ALL

This was my third visit to the hotel in the past 6 months. The hotel is nice and the room is convenient. I have booked & paid online and I have called to ask to combine the reservation with RTDK. The reservation was declined given the reason that they offered a different rate plan. The receptionist would at least recheck if the room was ready instead of telling me that it is not the check-in time. They could at least check the computer screen and told me that they have my booking but the room is not ready. If the time allows, she should have asked me to sign the registration card, take my deposit, or whatever, and pick up the key later. I understood that I came early than check-in time but it would help me assure that I have room and they are taking care of it. This time, I was informed to check in at 2 pm and later informed that the room was delayed. She asked me to come back at 2.40 pm despite I told her that I have to work. My friend went and asked for the room at 2.50 pm, staff told me that I have already picked up the key. She was like, no -- who did you gave it to? So they ended up swop the room. The senior staff extended her apologies but I think it could have been better. I wonder if the housekeeping team would have a refill amenity policy as the last two times, the amenity was not refilled after it was used up. I had dinner at the lobby bar and I have to grab my own menu from another table bcos there is only one staff at the time. The food was good and service was not slow.

Dear Khun Kamontip K., Thank you for taking the time to tell us about your experience at the Novotel Bangkok Impact. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kultida S. Guest Experience Manager

Well located

Anonymous Friends - 3/14/2023 Confirmed reviews ALL

The check in was quite late than expect even I’ve arrived lated. The bag was sent to the room very delay that I’ve to call for it. Reception didn’t cooperate with maid to made my room and I have to leave the room early so they can do my room and on the second day we didn’t get the compliment water. Compared with my last of stay it’s seem that the hotel are short in the number of staff. I hope next time there will be more improvement.

Dear Khun Fonthip L., Thank you for taking the time to tell us about your experience at the Novotel Bangkok Impact. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kultida S. Guest Experience Manager

Good stay

Care S. Friends - 3/14/2023 Confirmed reviews ALL

Well located, next to concert venue with Free parking coupon. I often stayed at Novotel Bangkok Impact as it’s convenience. By the way, this time I’ve long waited for check-in. The room was not finished at 2 pm, so I had to wait for almost an hour later.

Dear Khun Essarapohn S., Thank you for taking the time to tell us about your experience at the Novotel Bangkok Impact. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kultida S. Guest Experience Manager

Next to Impact

Johannakl Business - 3/13/2023 Confirmed reviews ALL

I'm very happy with the hotel. Clean, peaceful, everything worked well. Breakfast could be a little better.

Dear Katri Johanna K., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kultida S. Guest Experience Manager

Pleasent stay

Jessica Business - 3/13/2023 Confirmed reviews ALL

Rooms are clean and comfortable. Apart from transportation option, everything else is alright.

Dear Wei Li C., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kultida S. Guest Experience Manager

In partnership with TripAdvisor