Novotel Bangkok Impact 4 stars

Customer review rating (ALL Rating) 4.5/5 951 reviews

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Description

Hotel extras

  • Indoor pool, fitness centre and spa

  • Walking distance from IMPACT Exhibition and Convention Center

  • 2 Premier Executive Floors

  • Easy access to the city centre

  • 15-minute drive from Don Muang International Airport

Our accommodation(s)

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Hotel location

Novotel Bangkok Impact

94 Popular Road, Banmai Subdistrict, Pakkred District
11120 NONTHABURI
Thailand

GPS:13.915281, 100.548527

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  951 reviews

TripAdvisor Rating  4.5/5  543 reviews

Good stay , nice room

Customer review rating 5.0/5

Sutharat S. Families - Confirmed reviews ALL

Bed clean , air conditioner was cold , clean I am Accor member and came for watching concert Good for late check out and convenient , hotel also smell good .

Dear Sutharat S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Operations Manager

Well located

Customer review rating 4.5/5

Kit T. Solo - Confirmed reviews ALL

Well located and helpful staff.

Dear Kit Man T., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Operations Manager

Horrible

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

It took a lot of time to check in. The trainee took a lot of time to check. Also it’s hard to believe room service is not available 24 hours.

Dear Sijia A., Thank you for taking the time to tell us about your experience at the Novotel Bangkok Impact. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thitirath Khanasai-anan Operations Manager

Great service!

Customer review rating 5.0/5

Serene Solo - Confirmed reviews ALL

This is my second time at Novotel Impact and it never fails to amaze me with their hospitality and service. The location is right next to the Impact convention halls and Arena which made attending events convenient and fuss free.

Dear Serene O., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Operations Manager

Well located

Customer review rating 4.5/5

Yin Families - Confirmed reviews ALL

Had a pleasant stay

Dear Xin Yin C., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Operations Manager

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Other web-users rate our hotel

  • 1,093 reviews 8.6/10 Location
  • 1,207 reviews 7.9/10 Room
  • 1,341 reviews 8.7/10 Service
  • 35 reviews 6.5/10 WiFi
  • 608 reviews 8.8/10 Cleanliness
  • 355 reviews 8.8/10 Food
  • 287 reviews 7.7/10 Breakfast
  • 278 reviews 8.8/10 Vibe

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