Swissôtel Bangkok Ratchada 5 stars

Customer review rating (ALL Rating) 4.5/5 1,321 reviews

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Description

Hotel extras

  • Located on dynamic Ratchadapisek Road, steps from Huai Khwang MRT station

  • 407 spacious, uncluttered rooms and suites with panoramic city views

  • An impressive ballroom and 23 flexible meeting rooms for all kinds of events

  • Creative Cantonese, Japanese and global cuisine at five food and beverage outlets

Our accommodation(s)

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Hotel location

Swissôtel Bangkok Ratchada

204 Rachadapisek Road, Huai Khwang
10320 BANGKOK
Thailand

GPS:13.776524, 100.573683

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,321 reviews

TripAdvisor Rating  4.5/5  1,771 reviews

Certificate of excellence 2023

Quaint but enhancements needed

TripAdvisor rating 4.0/5

law t TripAdvisor review

The service is pleasant and consistent with staff members who go all out to assist guests. The facade of the hotel is amazing with high ceilings and majestic furnishing; albeit slight dated. The Swiss club lounge was a good respite from the sweltering heat, with sincere and accomodating team members like Khun Pimm, Khun Mon, Khun Sommon and Khun Pek (trainee). I appreciate the assistance by front office associates like Khun Bell and Duty Managers, Kenneth and Jeb, and even the executive housekeeper, Khun Jane, who constantly checks in with me on my room condition. The restaurant breakfast service was amazing and they were able to turn around seatings quickly. The bar was a pleasant place to have a nice drink and/or snack and Khun Ram was great at recommending menu selections. Certainly, I spent considerable time at the spa and Khun Poy and my therapist, Khun Nadia were ever so amicable and helpful. A recurring issue which the hotel management must address would be the smoking and etiquette within the premises by mainland Chinese guests. They are also seen removing their shoes and placing their feet on tables and bantering loudly across the hall. First, stricter enforcement is needed. People were observed smoking right at the hotel foyer on the steps and staff do nothing about it. Second, the aircon vent system needs to be upgraded. The smoke could be coming from anywhere and it's challenging to detect which room/guest is responsible. Clearly, there are no smoke detectors in the rooms or they are simply not sensitive enough. I regret that I will be taking my business elsewhere the next time I visit Bangkok. Other hotels appear to come down hard on noise disturbances, improper etiquette and smoking. This property seems to be too flexible and lenient in its approach. Sam Jay Yeo (Dr.) Accor Live Limitless (Diamond) Singapore

Max front desk and Indian chef is the best

Customer review rating 5.0/5

Yulia Business - Confirmed reviews ALL

Very comforatable stay and very clean Max is very kind and has excellent skills to work on all request.

Dear Mr. K., Greetings from Swissôtel Bangkok Ratchada Thank you very much for taking the time to share your experience during your stay at Swissôtel Bangkok Ratchada, and the compliment to our staff who providing you an excellent service. It is our goal to provide a wonderful stay to each and every guest. We are happy to create a memorable stay for you. Thank you once again for choosing us, If you need any further assistance, please do not hesitate to contact us Best Regards, Pimmada Musigapan Guest Relations Manager

Good stay

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Good facilities and staff is polite

Dear Mr. B., Thank you very much for taking the time to share your experience from your recent stay at the Swissôtel Bangkok Ratchada, and for the compliments to our staff for providing you with excellent service. It is our goal to provide a wonderful stay for each and every guest. My team and I are looking forward to having the chance to welcome you in not so distant future! Best Regards, Pimmada Musigapan Guest Relations Manager

Location is near MRT, good breakfast.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Feel comfortable stay Swissotel

Dear Ms. H., Greetings from Swissôtel Bangkok Ratchada! Thank you very much for taking the time to share your experience following a stay at the Swissotel Bangkok Ratchada. It's delightful to hear that you were pleased with our location and breakfast. Please accept our heartfelt appreciation, and I look forward to welcoming you back in the near future. Best Regards, Pimmada Musigapan Guest Relations Manager

Comfortable staycation

TripAdvisor rating 5.0/5

Lakshan K TripAdvisor review

I had a very comfortable stay with Swissôtel Ratchada, starting from checking, the guest service manager “Keneth” was really helpful, all the staff members of the hotel are pleasant and welcoming. I recommend this hotel for guest who likes a luxury and a comfortable staycation. Joseph Karunanayake- Sri Lanka

Dear Mr. Joseph Karunanayake, Greeting from Swissôtel Bangkok Ratchada Thank you very much for taking the time to share your experience during your stay at Swissôtel Bangkok Ratchada, And the compliment to our staff who providing you with excellent service. It is our goal to provide a wonderful stay to each and every guest. We are happy to create a memorable stay for you. Thank you once again for choosing us, If you need any further assistance, please do not hesitate to contact us Best Regards, Pimmada Musigapan Guest Relations Manager

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Other web-users rate our hotel

  • 1,231 reviews 9.2/10 Location
  • 1,357 reviews 7.4/10 Room
  • 1,676 reviews 8.8/10 Service
  • 21 reviews 6.9/10 WiFi
  • 606 reviews 8.9/10 Breakfast
  • 573 reviews 8.1/10 Cleanliness
  • 173 reviews 9.8/10 Wellness Area
  • 154 reviews 9.1/10 Pool

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