Swissôtel Bangkok Ratchada 5 stars

Customer review rating 4.4/5 1,904 reviews

Swissôtel Bangkok Ratchada
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Hotel extras

The executive club lounge opens its doors exclusively to you. With buffet breakfast, international newspapers and complimentary WIFI, take time to enjoy the rooftop city views, check your emails and catch up on current affairs.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Outdoor playground for children (Nearby)
  • Air conditioned
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children (Nearby)
  • Golf (Nearby)
Catering
  • 5 restaurant(s)
  • 1 bar(s)
Business services
  • 27 meeting room(s)
  • Conventions hotel
Information message

Due to COVID-19, Swissotel Bangkok Ratchada has had to temporarily suspend all operations. We will resume operations as the situation improves and an update regarding our re-opening will be available in due course.

Hotel location

Swissôtel Bangkok Ratchada

204 Rachadapisek Road
Huay Kwang
10320
bangkok
thailand

Tel: +6626942222

Fax: (+66)2/6942218

Contact email

Check-in from 14h00

Check out up to 12h00

  • SWISSOTEL LE CONCORDE BANGKOK :  137,136,179,185 Swissotel Le Concorde Bangkok

  • By plane

    SUVARNABHUMI AIRPORT At 30km / 18.64 miles

GPS :13.776524, 100.573683

Our accommodations

The 22-storey hotel houses 407 elegantly-appointed and spacious rooms and suites. The hotel has non-smoking floors and wheelchair accessible rooms for our disabled guests. Rooms include: 120 Classic rooms -39 sqm 144 Premier rooms -39 sqm 22 Superior Suite -44 sqm; Queen-size bed 22 Executive Suite -54 sqm; King-size bed

Premier Dbl Dbl

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: City side *

* Subject to availability

  • Mini Bar

Premier King

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: City side, Pool side *

* Subject to availability

  • Mini Bar

Swiss Advantage Dbl Dbl

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: City side, Pool side *

* Subject to availability

  • Mini Bar

Swiss Advantage King

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: City side, Pool side *

* Subject to availability

  • Mini Bar

Swiss Executive Dbl Dbl

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: City side, Pool side *

* Subject to availability

  • Mini Bar

Swiss Executive Room King

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: City side, Pool side *

* Subject to availability

  • Mini Bar

Premier Handicap-King

  • Max. number of persons: 3
  • Area: From 0 / 0 sq ft
  • Views: City side, Pool side *

* Subject to availability

  • Mini Bar
Rooms

Our restaurants and bars

204 BAR

Type of cuisine: Wine bar

204 Bar offers a comfortable hotel bar equipped with classic cocktails and special mixologist's concoctions paired with great snacks and savories, and current beats.

Lunch

10:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DELI SWISS

Type of cuisine: Cafe

Deli Swiss offers cakes, delicatessen items, home-made chocolates, imported wines and a wide selection of blended coffee and tea as well as other beverages with a take away service.

Lunch

07:00 - 13:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

13:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOONG FOONG

Type of cuisine: Thematic cuisine

Loong Foong Chinese Restaurant is a superb Chinese restaurant offering delectable dim-sum dishes and exquisite Cantonese cuisine.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TAKUMI

Type of cuisine: Japanese

Takumi, meaning skillful and clever, is a spirited contemporary Japanese restaurant. Takumi expresses a new movement in Japanese cuisine and reflects the transition of seasons, capturing the virtues of freshness, simplicity, beauty and health.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

204 BISTRO

Type of cuisine: International

Experience a cultural culinary experience in Thai, Asian, and European foods. 204 Bistro offers a wide variety of dishes, Salad bar, Seafood and Teppanyaki. After a delightful meal, enjoy homemade Cakes, Ice-cream and various kinds of fruits.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

204 BAR

Non contractual photo

204 Bar is a stylish gathering place offering cocktails and snacks with live entertainment.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 27

  • Maximum size: 846

  • Maximum capacity: 1,040 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Swissôtel Bangkok Ratchada

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,904 reviews

Well located, next to MRT station

Customer review rating 4.4/5

Alfred S. Couples - 13/02/2020 Confirmed reviews ALL

The breakfast is good. Staff are enthusiatic in general, though the facilities are a bit worn down.

Dear Alfred S., Thank you very much for taking the time to share your feedback about your recent stay. We are happy to read you had an enjoyable stay with us and we very much look forward to seeing you here again soon. Should we be of any assistance with future arrangements, please do let us know. We look forward to the pleasure of your return again! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Almost like at home

Customer review rating 4.4/5

Rolf Business - 12/02/2020 Confirmed reviews ALL

nice hotel with excellent rooms. perfect position to the metro station. very friendly and helpful reception. outstanding service at the bar and restaurant.

Dear Rolf, Thank you very much for taking the time to share your feedback about your recent stay. We are happy to read you had an enjoyable stay with us and we very much look forward to seeing you here again soon. Should we be of any assistance with future arrangements, please do let us know. We look forward to the pleasure of your return again! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Nice service

Customer review rating 4.4/5

Christer S. Business - 12/02/2020 Confirmed reviews ALL

We stayed at a Club room and had access to the Club Lounge. Nice personnel and perfect service.

Dear Christer S., Thank you very much for taking the time to share your feedback about your recent stay. We are happy to read you had an enjoyable stay with us and we very much look forward to seeing you here again soon. Should we be of any assistance with future arrangements, please do let us know. We look forward to the pleasure of your return again! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Superb

Customer review rating 4.4/5

Anonymous Families - 11/02/2020 Confirmed reviews ALL

As always, the service & security was fabulous.

Dear Valued Guest, Thank you for taking the time to share your review. I am pleased to know that you had a nice stay at the Swissotel Bangkok Ratchada. It is regretful, however, to read of your less than positive experience and I would like to apologise for any inconvenience that it may have caused to you. Thank you once again for your feedback. We do look forward to an opportunity of welcoming you back to the hotel and please feel free to contact us if we can be of any assistance in the future. Kind regards, Ithidaj Rajatabhothi Director of Guest Experience

Good service at the check-in place.

Customer review rating 4.4/5

Nicole Families - 11/02/2020 Confirmed reviews ALL

Good service at the check-in place. Always smile and considerate. Breakfast is good. Facilities are not brand-new but quite good.

Dear Nicole, Thank you for taking the time to share your review. I am pleased to know that you had a nice stay at the Swissotel Bangkok Ratchada. It is regretful, however, to read of your less than positive experience and I would like to apologise for any inconvenience that it may have caused to you. Thank you once again for your feedback. We do look forward to an opportunity of welcoming you back to the hotel and please feel free to contact us if we can be of any assistance in the future. Kind regards, Ithidaj Rajatabhothi Director of Guest Experience

Deluxe hotel

Customer review rating 4.4/5

Henry B. Solo - 10/02/2020 Confirmed reviews ALL

Hotel is very nice and comfortable to staying.Each staff is very friendly when meeting. The location is very convenient and very close to the MRT station. If you come from the airport SUWANABUHUMI, it’s very easy to take the airport link and then change the MRT. The breakfast is yummy as well as the foods in the executive lounge. The service and the surroundings in the executive lounge are very nice and the view from here is very splendid. I will choose to staying here upon my future visit.

Dear Henry B., Thank you very much for taking the time to share your feedback about your recent stay. We are happy to read you had an enjoyable stay with us and we very much look forward to seeing you here again soon. Should we be of any assistance with future arrangements, please do let us know. We look forward to the pleasure of your return again! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Mixed experience

Customer review rating 4.4/5

Anonymous Solo - 08/02/2020 Confirmed reviews ALL

The location is very convenient. The room was fine and I liked the pool. The staff were efficient and helpful but sometimes too obsequious. The food and ambience in the restaurant were disappointing although the service was good. The food is geared to visitors from other Asian countries. Overall I felt the hotel is overpriced, most particularly in the minibar.

Dear Valued Guest, Thank you for sharing your feedback on our hotel and services. It is obviously disappointing to read that your stay did not meet with your expectations. We do strive to offer each of our guests a flawless experience and your experience is certainly one we are not very proud of. Your feedback is much appreciated and have been reviewed with the team here for future improvement. I do, however, hope that this incident has not marred your overall impression of the hotel and look forward to the opportunity of welcoming you back again in the near future. Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Well located

Customer review rating 4.4/5

Eadakudi S. S. Business - 07/02/2020 Confirmed reviews ALL

I paid days for two days. But no cleaning was done on the first day evening. Additional complementary water was not kept. Toiletries were not replaced. Towel holder was just above the toilet closet ( safety hazard)

Dear Eadakudi swAminathan S., Thank you for sharing your feedback on our hotel and services. It is obviously disappointing to read that your stay did not meet with your expectations. We do strive to offer each of our guests a flawless experience and your experience is certainly one we are not very proud of. Your feedback is much appreciated and have been reviewed with the team here for future improvement. I do, however, hope that this incident has not marred your overall impression of the hotel and look forward to the opportunity of welcoming you back again in the near future. Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Ich fühlte mich im Swissotel Ratchada sehr willkommen und bestens versorgt.

Customer review rating 4.4/5

Josef Solo - 06/02/2020 Confirmed reviews ALL

I was already 6 times guest in this excellent Swissotel and during all my trips I was always very satisfied from A to Z and again this time of course. The rooms are very spacious, clean and well maintained. The maid service is perfect. I felt very wellcome, when I arrived by taxi and because I am a regular guest, I could do the check-In in a private surrounding on floor 21, next to the Executive Club Lounge. I just had to do 1 signature, because all the paperwork was already prepaired and in addition I got an upgrade for a Junior Suite. What a perfect start into my holidays. In my Junior Suite everything needed was already there, not to mention all the amneties and especially the coffee machine from Nespresso. I did not miss any artikel in the room, so what do I want more? If you book an Executive room or higher, then you get access to the Executive Lounge on floor 21, what means everything is included in the room rate and where you can enjoy the meals in a private surrounding, starting by an oppulent and exclusive breakfast buffet, followed by afternnoon tea / coffee with delicious sweets etc until to the excellent drinks in the evening, perfectly accompanied by the very talented employees Zaizy, Chane, Mint, Fang and actual the trainees Cherry and Guy. I also want to say thanks to Jar (reception), Sommon (guest relations) and Ithidaj (guest experience). They all are just heartful people and I felt there very homy during my stay of 10 nights. In addition, I also have to mention the perfectly organised loundry service. If the loundry is placed at the reception until 10 am, you get it back the same day in the late afternoon and believe me, it really works. The loundry is brought back to the room, perfectly wrapped, as you ordered it. Of course, I also want to say thanks to the people, who open the door every time at the maine entrance with a big smile and also the employees at the front desk, changeing also money etc. etc. Last but not least, I also have to talk about the relativ newly renovated fitness room on floor 5. All the training machines I used, worked very well and the rest rooms / changing rooms were clean and I loved specially the rainforest showers. All in all, it was again a perfect stay and I certainly will come again soon. Thanks once more to all the people envolved and I personally know. I appreciate their wonderfull work for me very much.

Good Standard at premises

Customer review rating 4.4/5

Real C. I. G. Business - 06/02/2020 Confirmed reviews ALL

Overall good standing at all services level

Dear Real check in g., Thank you for taking the time to share your review. I am pleased to know that you had a nice stay at the Swissotel Bangkok Ratchada. It is regretful, however, to read of your less than positive experience and I would like to apologise for any inconvenience that it may have caused to you. Thank you once again for your feedback. We do look forward to an opportunity of welcoming you back to the hotel and please feel free to contact us if we can be of any assistance in the future. Kind regards, Ithidaj Rajatabhothi Director of g. Experience

Good location

Customer review rating 4.4/5

Marco L. Families - 05/02/2020 Confirmed reviews ALL

The room is big even four of us live in the same room. The swimming pool is nice too. It is convenient to take taxi everywhere from the hotel. However, there are few restaurants near the hotel and no electric socket at bedside.

Dear Marco L., Thank you very much for taking the time to share your feedback about your recent stay. We are happy to read you had an enjoyable stay with us and we very much look forward to seeing you here again soon. Should we be of any assistance with future arrangements, please do let us know. We look forward to the pleasure of your return again! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Wonderful

Customer review rating 4.4/5

Anonymous Couples - 04/02/2020 Confirmed reviews ALL

Wonderful stay with the most friendly staff who go out of their way to make everything just right. No matter how busy they are you are always greeted with a smile. Hotel situated close to the MRT is a bonus.

Dear Valued Guest, Greetings from Swissotel Bangkok Ratchada! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to learn that you have enjoyed your stay. Your kind words are very much appreciated and will inspire us further in our commitment to provide the finest services possible for our valued guests such as your good self. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Great Service but Unfortunately Platinum Benefits Cut Back

Customer review rating 4.4/5

Anonymous Couples - 29/01/2020 Confirmed reviews ALL

As usual we had great service from staff in the executive lounge. However Platinum benefits have been cut back: if booking exec suite we were told no more upgrade going forward because you do not upgrade above exec suite. This is not only different than in the past, but it is also not competitive with other hotel chains in Bangkok such as Hyatt, Marriott, and Hilton, where as an elite member of loyalty programs I can book a suite and get an upgrade to a premium suite.

Excellent stay

Customer review rating 4.4/5

Anonymous Business - 27/01/2020 Confirmed reviews ALL

It was a amazing

Dear Valued Guest, Thank you very much for taking the time to share your feedback about your recent stay. We are happy to read you had an enjoyable stay with us and we very much look forward to seeing you here again soon. Should we be of any assistance with future arrangements, please do let us know. We look forward to the pleasure of your return again! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Overall good but hard to communicate in English compared to Hyatt Regency Hotel

Customer review rating 4.4/5

Daniel Y. Business - 06/01/2020 Confirmed reviews ALL

Some of my colleagues stayed at Hyatt Regency Hotel at Sukhumvit but even the service people knew how to speak proper English where Swissotel, most of the time, it was hard to communicate. Well, it's definitely better than Shangri-la in Bangkok as they mostly don't use English. I had hard time ordering in-room service menu's and orders were not taken properly. If you are a English speaking person, don't expect much from the hotel. I'd rather recommend Hyatt Regency for good communication. Most hotels allow 1-2 hour extension for check out day but Swissotel did not allow this. I stayed at hotel from Dec 21, 2019 to Jan 06, 2020 and no extra service where the front didn't even care for extra. This shouldn't be a 5 star hotel but more like 4.5. However, overall house keeping is very kind.

Dear Daniel Y., Thank you for sharing your feedback on our hotel and services. It is obviously disappointing to read that your stay did not meet with your expectations. We do strive to offer each of our guests a flawless experience and your experience is certainly one we are not very proud of. Your feedback is much appreciated and have been reviewed with the team here for future improvement. I do, however, hope that this incident has not marred your overall impression of the hotel and look forward to the opportunity of welcoming you back again in the near future. Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Very good hoel

Customer review rating 4.4/5

Tetsuya M. Solo - 04/01/2020 Confirmed reviews ALL

Especialy Executive lounge staff very good.

Dear TETSUYA M., Greetings from Swissotel Bangkok Ratchada! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to learn that you have enjoyed your stay. Your kind words are very much appreciated and will inspire us further in our commitment to provide the finest services possible for our valued guests such as your good self. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Great services from swissotel

Customer review rating 4.4/5

Henry Couples - 02/01/2020 Confirmed reviews ALL

Everything I experienced was good in swissotel. From check in to room services to Conceirge. Made me feel at home

Dear Henry, Greetings from Swissotel Bangkok Ratchada! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to learn that you have enjoyed your stay. Your kind words are very much appreciated and will inspire us further in our commitment to provide the finest services possible for our valued guests such as your good self. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Nice place to stay. The unit was well keep and clean.

Customer review rating 4.4/5

T. H. C. Families - 01/01/2020 Confirmed reviews ALL

service staff are courteous and helpful.

Dear T. Ham C., Thank you very much for taking the time to share your feedback about your recent stay. We are happy to read you had an enjoyable stay with us and we very much look forward to seeing you here again soon. Should we be of any assistance with future arrangements, please do let us know. We look forward to the pleasure of your return again! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Second to home

Customer review rating 4.4/5

C. Business - 31/12/2019 Confirmed reviews ALL

Attentive and friendly staff. Though it has been more than a year since my last stay, almost all that had served me before greeted me with warmly with their traditional wai gesture ... great hotel

Dear C., Greetings from Swissotel Bangkok Ratchada! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to learn that you have enjoyed your stay. Your kind words are very much appreciated and will inspire us further in our commitment to provide the finest services possible for our valued guests such as your good self. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

very good

Customer review rating 4.4/5

Chenmingming Business - 30/12/2019 Confirmed reviews ALL

The room is clean, I feel very well

Dear Chenmingming, Greetings from Swissotel Bangkok Ratchada! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to learn that you have enjoyed your stay. Your kind words are very much appreciated and will inspire us further in our commitment to provide the finest services possible for our valued guests such as your good self. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Guest Experience
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