Swissôtel Bangkok Ratchada 5 stars

Customer review rating (ALL Rating) 4.5/5 1,429 reviews

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Description

Hotel extras

  • Located on dynamic Ratchadapisek Road, steps from Huay Khwang MRT station

  • 407 spacious, uncluttered rooms and suites with panoramic city views

  • An impressive ballroom and 29 flexible meeting rooms for all kinds of events

  • Creative Cantonese, Japanese and global cuisine at five food and beverage outlets

Our accommodation(s)

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Hotel location

Swissôtel Bangkok Ratchada

204 Rachadapisek Road, Huay Khwang
10320 BANGKOK
Thailand

GPS:13.776524, 100.573683

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,429 reviews

TripAdvisor Rating  4.5/5  1,836 reviews

Certificate of excellence 2024

Good

Customer review rating 4.5/5

Sam M. Families - Confirmed reviews ALL

We have been stayed your hotel for many years, We like the service and friend staffs.

Dear Sam M., We very much appreciate your comments regarding your stay at the Swissôtel Bangkok Ratchada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nalintip Lertnanawong Guest Relations Manager

Pleasant stay

Customer review rating 4.0/5

Lieza F. Business - Confirmed reviews ALL

The room was comfortable and clean. Had a good rest during my stay. Breakfast spread was okay, but it would be great if there are more options for halal food (i.e. halal certified chicken/beef) menu or perhaps vegetarian meats.

Dear Lieza F., Thank you for taking the time to share your feedback regarding your recent stay at Swissôtel Bangkok Ratchada. We are delighted to hear that you found your room to be comfortable and clean, and that you were able to enjoy a restful experience during your visit. We also appreciate your comments about the breakfast spread. We understand the importance of offering a variety of options to cater to the diverse needs of our guests, and we value your suggestion regarding the inclusion of more halal-certified meats or vegetarian alternatives. Rest assured, we will share your feedback to department concerned as we continue to refine and expand our menu offerings. Your satisfaction is our priority, and we are committed to ensuring a welcoming and inclusive environment for all our guests. We hope to have the pleasure of hosting you again in the future and look forward to welcoming you back with an even more tailored and enhanced dining experience. Best regards, Nalintip Lertnanawong Guest Relations Manager

Excellent Service

Customer review rating 5.0/5

Thivi Business - Confirmed reviews ALL

I have stayed here several occasions. The location next to train station is good. However, i am impressed with the quality of service by the staff. And, the breakfast is something truly amazing. I tend to spend more than an hour just to experience the spread with several cups of coffee.

Dear Thivi, Thank you very much for your continued trust in choosing to stay with us on special occasions. We are thrilled to know that our convenient location next to the train station has been a beneficial aspect of your stays. It is particularly gratifying to hear that you have been consistently impressed with the quality of service provided by our team. We take great pride in ensuring that every guest receives attentive and personalized care, and your kind words reaffirm our commitment to delivering exceptional hospitality. We are equally delighted to learn that you enjoy our breakfast offering so thoroughly. We aim to provide a wide variety of high-quality options to make every morning a delightful experience, and it brings us great joy to hear that you find the spread to be so enjoyable that you take the time to savor it with several cups of coffee. Your continued satisfaction is of utmost importance to us, and we are truly appreciative of your feedback. We look forward to welcoming you back at Swissôtel Bangkok Ratchada. Best regards, Nalintip Lertnanawong Guest Relations Manager

Good stay

Customer review rating 5.0/5

Eak R. C. Solo - Confirmed reviews ALL

I liked the quality of room service, behaviour of staffs and the room condition was excellent

Dear Eak R. C., We very much appreciate your comments regarding your stay at the Swissôtel Bangkok Ratchada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Nalintip Lertnanawong Guest Relations Manager

Good stay, good staff

Customer review rating 4.0/5

Yangchen L. T. Business - Confirmed reviews ALL

The security team and staff were very friendly and help me with first aid on my wound. I wanted to thank the team.

Dear Yangchen L. T., Thank you very much for sharing your kind feedback with us. We are truly grateful that you took the time to acknowledge the efforts of our security team and staff. We are pleased to hear that they were able to assist you promptly and effectively during your time of need. Ensuring the well-being and safety of our guests is always a top priority, and it is heartening to know that our team was able to provide the necessary support and first aid to help you with your wound. Your gratitude means a great deal to us, and we will be sure to pass along your thanks to the team members involved. We sincerely hope that you are feeling better now and that your experience, despite the unfortunate situation, was otherwise enjoyable. Should you need any further assistance in the future, please do not hesitate to reach out. Thank you again for your kind words. We look forward to welcoming you back soon. Best regards, Nalintip Lertnanawong Guest Relations Manager

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Other web-users rate our hotel

  • 1,434 reviews 9.3/10 Location
  • 1,569 reviews 7.5/10 Room
  • 1,950 reviews 9/10 Service
  • 34 reviews 7/10 WiFi
  • 838 reviews 6.5/10 Vibe
  • 770 reviews 7.4/10 Amenities
  • 707 reviews 8.9/10 Breakfast
  • 669 reviews 8.1/10 Cleanliness

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