Swissôtel Bangkok Ratchada

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Swissôtel Bangkok Ratchada 5 stars

Customer review rating (ALL Rating) 4.6/5 843 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Labelled ALLSAFE

  • Located on dynamic Ratchadapisek Road, steps from Huai Khwang MRT station

  • 407 spacious, uncluttered rooms and suites with panoramic city views

  • An impressive ballroom and 23 flexible meeting rooms for all kinds of events

  • Creative Cantonese, Japanese and global cuisine at five food and beverage outlets

Hotel location

Swissôtel Bangkok Ratchada

204 Rachadapisek Road, Huay Kwang
10320 BANGKOK
Thailand

  • SWISSOTEL LE CONCORDE BANGKOK:  137,136,179,185 Swissotel Le Concorde Bangkok

  • By plane

    SUVARNABHUMI AIRPORT At 30km / 18 miles

GPS:13.776524, 100.573683

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

Our accommodation(s)

Wake up to views of Bangkok spread out beneath you from our spacious rooms and suites. Premium amenities, up-to-the-minute technology and intuitive design fusing Swiss and Thai elements create a tranquil retreat in the heart of the vibrant Thai capital. Rooms include: 120 Classic rooms -39 sqm 144 Premier rooms -39 sqm 22 Superior Suite -44 sqm; Queen-size bed 22 Executive Suite -54 sqm; King-size bed

Our guest reviews

Our guest reviews for
Swissôtel Bangkok Ratchada

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  843 reviews

TripAdvisor Rating  4.5/5  1,261 reviews

Certificate of excellence 2022

Good location and staying experience

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Everything was good. Clean room and good service everywhere in the hotel. But food was not amazing. Same breakfast menu everyday. In-room dinning has limited choice on menu. Over-all taste was 6/10, not 5 star standard.

value for money

Customer review rating 3.5/5

Praphot T. Couples - Confirmed reviews ALL

value for money, room is large, amenity is standard, Breakfast is adequate, Lounge is not open yet, afternoon tea and evening cocktails served at Deli, Staff at Deli not sure that both can refilled. Japanese's restaurant is good. I hate smell smoking in the elevator and hallway. parking is quite far, at least 2 floor down

Excellent !

Customer review rating 4.5/5

Lucas Business - Confirmed reviews ALL

Convenient location - amazing staff - nice rooms and delicious breakfast.

All in all was good but need some improvement ( score: 7 of 10)

Customer review rating 3.5/5

Yywpp Couples - Confirmed reviews ALL

Pros -Attentive staffs team ( front, bell, deli swiss bar, 204 bistro, gym) -Accor+ Platinum member got upgrade to Junior Suite ( first stay here) -Got all my requests from Housekeeping ( welcome amennities, bath kits,bottle water,..) -Breakfast ; variety of foods/ have good taste of locals food esp. curry/ noodle. Cons -Room full of cigarette smell from carpet/wall even if it was a non smoking room . - As the cigarette smell make the room looks so old and very depressing. - No bidet spray/hose only installed on FL.15 - Executive club lounge still not open , using temp. at deli swiss bar, less selections-quantity of foods.

Good stay

Customer review rating 4.5/5

Lek Families - Confirmed reviews ALL

Happy with all staffs service lot helpful. Breakfast has variety good taste choices. Benefit of platinum member are plus here for afternoon tea and free flow cocktail evening. Wish to be back again.

Dear Lek, Thank you very much for being ALL Platinum and sharing your thoughtful comments of your recent stay with us at Swissotel Bangkok Ratchada. We are very pleased to know your time here was such an enjoyable and comfortable one, and that all was to your liking. Please do let us know when your travels bring you back this way and we would love to have you back with us. We look forward to the pleasure of your return! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Great

Customer review rating 5.0/5

Linda B. Solo - Confirmed reviews ALL

Great service, food and knowledge of activities

Dear Linda B., Thank you very much for sharing your thoughtful comments of your recent stay with us at Swissotel Bangkok Ratchada. We are very pleased to know your time here was such an enjoyable and comfortable one, and that all was to your liking. Please do let us know when your travels bring you back this way and we would love to have you back with us. We look forward to the pleasure of your return! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

clean room

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

It is a very clean hotel, comfortable bed, very good location. If there is an elevator from the parking lot up to the room at all, it will be very good. and the shower cubicle splashed out, making the floor wet. The bathroom does not have a hand-held bidet.

Dear Guest, Thank you for taking the time to share your review. I am pleased to know that you had a nice stay at the Swissotel Bangkok Ratchada. It is regretful, however, to read of your less than positive experience and I would like to apologize for any inconvenience that it may have caused to you. Thank you once again for your feedback. We do look forward to an opportunity of welcoming you back to the hotel and please feel free to contact us if we can be of any assistance in the future. Kind regards, Ithidaj Rajatabhothi Director of Guest Experience

Good location.

Customer review rating 3.5/5

Kitti E. Couples - Confirmed reviews ALL

Nice stay. Best buffet.

Dear Kitti e., Thank you for sharing your feedback on the hotel and services. We highly value your opinion and I thank you sincerely for the time taken to share your comments. With your feedback you give us the chance to constantly review our services and better adjust them to the needs of our guests. I thank you once again for sharing your views and do look forward to the opportunity of welcoming you back to the hotel again. Kind regards, Ithidaj Rajatabhothi Director of Guest Experience

im going to give 10 if upgrade room are more reasonable

Customer review rating 3.5/5

Ekk Solo - Confirmed reviews ALL

im going to give 10 if upgrade room are more reasonable. the less are great, breakfast, afternoon tea and evening cocktail were absolutely brilliant. the worst thing that need fix is how you deal with walking stair from the parking lot

Dear Ekk, Thank you for being ALL Platinum and sharing your feedback on the hotel and services. We highly value your opinion and I thank you sincerely for the time taken to share your comments. With your feedback you give us the chance to constantly review our services and better adjust them to the needs of our guests. I thank you once again for sharing your views and do look forward to the opportunity of welcoming you back to the hotel again. Kind regards, Ithidaj Rajatabhothi Director of Guest Experience

Confortable, Good service

Customer review rating 4.0/5

Ukrit K. Couples - Confirmed reviews ALL

We have a good time here, but can't join breakfast because I have meeting and the hotel not allow to serve breakfast at the room.

Dear Ukrit K., Thank you for taking the time to share your review. I am pleased to know that you had a nice stay at the Swissotel Bangkok Ratchada. It is regretful, however, to read of your less than positive experience and I would like to apologize for any inconvenience that it may have caused to you. Thank you once again for your feedback. We do look forward to an opportunity of welcoming you back to the hotel and please feel free to contact us if we can be of any assistance in the future. Kind regards, Ithidaj Rajatabhothi Director of Guest Experience

Nice Hotel, good location

Customer review rating 4.0/5

Ang K. S. Business - Confirmed reviews ALL

Always nice to stay at swissotel. Staff is always friendly and very clean

Comfortable stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Fantastic staff, great breakfast, fantastic location and super good service.

Dear Guest, Greetings from Swissotel Bangkok Ratchada! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to learn that you have enjoyed your stay. Your kind words are very much appreciated and will inspire us further in our commitment to provide the finest services possible for our valued guests such as your good self. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Hospitality at its Highest

Customer review rating 5.0/5

Lee D. Business - Confirmed reviews ALL

The experience of staying again at the Swissotel started at the pick up from the airport, the professionalism form the whole team is second to none!

Dear Lee D., Thank you very much for sharing your thoughtful comments of your recent stay with us at Swissotel Bangkok Ratchada. We are very pleased to know your time here was such an enjoyable and comfortable one, and that all was to your liking. Please do let us know when your travels bring you back this way and we would love to have you back with us. We look forward to the pleasure of your return! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Value of money

Customer review rating 5.0/5

Chanpichai C. Couples - Confirmed reviews ALL

Got a very deal for room & dinner package. Great location, near MRT.

Dear Chanpichai C., Thank you very much for being ALL Platinum and sharing your thoughtful comments of your recent stay with us at Swissotel Bangkok Ratchada. We are very pleased to know your time here was such an enjoyable and comfortable one, and that all was to your liking. Please do let us know when your travels bring you back this way and we would love to have you back with us. We look forward to the pleasure of your return! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

GOOD STAY

Customer review rating 5.0/5

Netz O. Business - Confirmed reviews ALL

THE RECEPTION SERVE VERY NICE AND KIND...BREAKFAST ALSO GOOD TASTE

Dear NETZ O., Thank you very much for sharing your thoughtful comments of your recent stay with us at Swissotel Bangkok Ratchada. We are very pleased to know your time here was such an enjoyable and comfortable one, and that all was to your liking. Please do let us know when your travels bring you back this way and we would love to have you back with us. We look forward to the pleasure of your return! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Good located, convenient but TV is not connected with Netflix , YouTube or anything else.

Customer review rating 4.5/5

Nita Couples - Confirmed reviews ALL

Good located, convenient but TV is not connected with Netflix , YouTube or anything else.

Dear Nita, Thank you for taking the time to share your review. I am pleased to know that you had a nice stay at the Swissotel Bangkok Ratchada. It is regretful, however, to read of your less than positive experience and I would like to apologize for any inconvenience that it may have caused to you. Thank you once again for your feedback. We do look forward to an opportunity of welcoming you back to the hotel and please feel free to contact us if we can be of any assistance in the future. Kind regards, Ithidaj Rajatabhothi Director of Guest Experience

It's ok

Customer review rating 2.5/5

Ramida S. Families - Confirmed reviews ALL

Room is good, swimming pool good, but should make more coodinate rsvn ( make booking should inform another dept for package, special request) to reception ( know check in time but ask to wait room 1 hrs till need to ask bymyself)and F&B ( not bother for package, request ) , experience on dinecation package not to good , disappoint but guest service already contact and apologize on the check in day.

Dear Ramida S., Thank you for sharing your feedback on our hotel and services. It is obviously disappointing to read that your stay did not meet with your expectations. We do strive to offer each of our guests a flawless experience and your experience is certainly one we are not very proud of. Your feedback is much appreciated and have been reviewed with the team here for future improvement. I do, however, hope that this incident has not marred your overall impression of the hotel and look forward to the opportunity of welcoming you back again in the near future. Best regards, Ithidaj Rajatabhothi Director of Guest Experience

NICE hotel

Customer review rating 4.5/5

Patchaya Families - Confirmed reviews ALL

NICE hotel, good stay

Dear Patchaya, Thank you very much for being ALL Platinum and sharing your thoughtful comments of your recent stay with us at Swissotel Bangkok Ratchada. We are very pleased to know your time here was such an enjoyable and comfortable one, and that all was to your liking. Please do let us know when your travels bring you back this way and we would love to have you back with us. We look forward to the pleasure of your return! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Our experience at Swissotel Bangkok Ratchada

TripAdvisor rating 5.0/5

FarAway279602 TripAdvisor review

Without kind assistance of the hotel's staff to help us to stay through "Travel Together Programme" , at this Swissotel, we would not be able to stay in this hotel last week. Our experience with this hotel was exceptional excellent in every aspects. We hope to come back again. Thank you again for all of your kind services.

Dear FarAway279602, Thank you for taking the time to share your experience with the TripAdvisor community! We are delighted to read you were able to thoroughly enjoy your stay and all aspects of Swissotel Bangkok Ratchada. Should we be able to assist with any arrangement for your next stay, please do let us know. We look forward to seeing you again soon! Thank you once again for your very kind review. Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Relax place in bkk

TripAdvisor rating 4.0/5

ning18ning TripAdvisor review

I love all facilities and foods here . Very impressed since i was there .... have got warm welcome from staff. Breakfast was nice also good time with buffet ( all u can eat ) long -fong Especially spa that i so much love good value good quality good service.

Dear ning18ning, Thank you for taking the time to share your experience with the TripAdvisor community! We are delighted to read you were able to thoroughly enjoy your stay and all aspects of Swissotel Bangkok Ratchada. Should we be able to assist with any arrangement for your next stay, please do let us know. We look forward to seeing you again soon! Thank you once again for your very kind review. Best regards, Ithidaj Rajatabhothi Director of Guest Experience

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