Swissôtel Bangkok Ratchada 5 stars

Customer review rating (ALL Rating) 4.5/5 1,302 reviews

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Description

Hotel extras

  • Located on dynamic Ratchadapisek Road, steps from Huai Khwang MRT station

  • 407 spacious, uncluttered rooms and suites with panoramic city views

  • An impressive ballroom and 23 flexible meeting rooms for all kinds of events

  • Creative Cantonese, Japanese and global cuisine at five food and beverage outlets

Our accommodation(s)

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Hotel location

Swissôtel Bangkok Ratchada

204 Rachadapisek Road, Huai Khwang
10320 BANGKOK
Thailand

GPS:13.776524, 100.573683

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,302 reviews

TripAdvisor Rating  4.5/5  1,777 reviews

Certificate of excellence 2024

A Good Hotel

Customer review rating 4.0/5

Patrick N. Business - Confirmed reviews ALL

Hi, I could have rated this hotel excellent if they could have provided us with new towels. Yes, towel is fresh n clean, but the towels are worn out. Did not reflect the Swisstol quality. The breakfast spread is good too. Regards Patrick

Dear Mr. Patrick, Thank you very much for your recent stay with us at Swissôtel Bangkok Ratchada. It has been a great pleasure having you as our guest, however, we would like to apologize about the towels. At Swissôtel, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards of our hotel. Yours sincerely, Pimmada Musigapan Guest Relations Manager

Good service and comfortable stay

TripAdvisor rating 5.0/5

Go25422384342 TripAdvisor review

Room is clean and comfortable. The cleaning lady on 16th floor was very nice and kind. The staffs at the bar Aut and Sukea were very very nice. Me and my boyfriend really had a good time when drinking there. Aut always come and ask if there’s any else we want and willing to help with any request.

Good Location

Customer review rating 3.5/5

Sp L. Business - Confirmed reviews ALL

The Staff are very friendly. I would like to bring to your attention that the towels need to be replaced.

Dear Mr. L., Thank you very much for taking the time to share a review of your recent stay at the Swissôtel Bangkok Ratchada. I'm pleased to read that you enjoyed your stay, found the hotel's location convenient, and that our team was attentive and friendly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Pimmada Musigapan Guest Relations Manager

Acceptable stay.

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Located near MRT which is a plus, service is acceptable. Rooms are a little dated. For my room, the bathtub is not functioning well as the water is constantly draining.

Dear Ms. L., Thank you very much for taking the time to share a review of your recent stay at the Swissôtel Bangkok Ratchada. I'm pleased to read that you enjoyed the hotel's location and that our team was attentive. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Pimmada Musigapan Guest Relations Manager

My first time here

Customer review rating 5.0/5

Pichy Friends - Confirmed reviews ALL

Really enjoy my stay and definitely will be back again

Dear Khun Supichada, Thank you very much for your recent stay with us at Swissôtel Bangkok Ratchada. It has been a great pleasure having you as our guest and I am glad to read that you have been enjoying your stay and our facilities. Should there be anything I can assist you with in the future, I remain fully at your disposal. My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards, Pimmada Musigapan Guest Relations Manager

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Other web-users rate our hotel

  • 1,251 reviews 9.2/10 Location
  • 1,368 reviews 7.5/10 Room
  • 1,672 reviews 8.8/10 Service
  • 19 reviews 6.5/10 WiFi
  • 604 reviews 8.9/10 Breakfast
  • 599 reviews 7.7/10 Amenities
  • 573 reviews 8.2/10 Cleanliness
  • 546 reviews 8.6/10 Food

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