Swissôtel Bangkok Ratchada 5 stars

Customer review rating (ALL Rating) 4.5/5 1,426 reviews

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Description

Hotel extras

  • Located on dynamic Ratchadapisek Road, steps from Huay Khwang MRT station

  • 407 spacious, uncluttered rooms and suites with panoramic city views

  • An impressive ballroom and 29 flexible meeting rooms for all kinds of events

  • Creative Cantonese, Japanese and global cuisine at five food and beverage outlets

Our accommodation(s)

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Hotel location

Swissôtel Bangkok Ratchada

204 Rachadapisek Road, Huay Khwang
10320 BANGKOK
Thailand

GPS:13.776524, 100.573683

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,426 reviews

TripAdvisor Rating  4.5/5  1,832 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Excellent stay.

Dear Mr. Y., Greetings from Swissôtel Bangkok Ratchada! We are delighted to hear your kind feedback after your departure from our hotel. Thank you very much for taking the time to share your experience following a stay at Swissotel Bangkok Ratchada. It has been our great pleasure having you as our guest. My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards, Pimmada Musigapan Assistant Front Office Manager

Satisfactory but value not justifiable

Customer review rating 3.0/5

C. Solo - Confirmed reviews ALL

I needed a very cold room. Aircon was adjusted 18 but room (near the bed) was 22. Asked for a house keeping before I left. Cons Came back in 3 hours and wasn't done. Wanted to keep the room lightly lit but couldn't do it as there is only a master switch to off the light. Couldn't manually adjust myself. Ordered kids pasta and it was bland. Mushroom soup is good. Service staff are friendly. Pool and gym are good. I prefer ibis to swissotel. Value for money.

Dear Mr. C., Greetings from Swissôtel Bangkok Ratchada! We appreciate you taking the time to share about your stay at Swissotel Bangkok Ratchada. I am disappointed to hear that your experience with air conditioning and delayed service did not meet your expectations. At Swissôtel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards of our hotel. Yours sincerely, Pimmada Musigapan Assistant Front Office Manager

Large, clean room with a very comfortable bed

Customer review rating 4.5/5

Miki Business - Confirmed reviews ALL

The room was large with very comfortable bed, both a shower stall and a large tub. Nice location close to a train station and with a few eateries and massage places nearby.

Dear K. Sama, Thank you very much for taking the time to share your experience during your stay at the Swissôtel Bangkok Ratchada. We are happy to read that you had a wonderful stay with us and enjoyed our room and nice location. It is with feedback such as yours that we are able to monitor and maintain the services provided to ensure that our guests have a pleasant stay. My team and I are looking forward having the chance to welcome you in not so distant future! With kind regards, Pimmada Musigapan Assistant Front Office Manager

Garden of Beautiful and lovely flowers

TripAdvisor rating 5.0/5

Yash E TripAdvisor review

My business and my company colleague trip was unbelievable and wonderful just because of hospitality of this hotel and specially Mr Chef Naveen who has taken care especially guests and food quality was delicious The hotels looks grand and upscale from the outside which is really impressed

Dear 567yashe, We very much appreciate your comments regarding your stay at the Swissôtel Bangkok Ratchada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Pimmada Musigapan Assistant Front Office Manager

Great job

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I would like to express my sincere gratitude to Bell, Beam and the team for accommodating my request of birthday surprise for my friend. It was really well-arranged. A big thank you to all of you again.

Dear Ms. W., We very much appreciate your comments regarding your stay at the Swissôtel Bangkok Ratchada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Pimmada Musigapan Assistant Front Office Manager

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Other web-users rate our hotel

  • 1,418 reviews 9.3/10 Location
  • 1,555 reviews 7.5/10 Room
  • 1,922 reviews 9/10 Service
  • 34 reviews 6.4/10 WiFi
  • 824 reviews 6.5/10 Vibe
  • 761 reviews 7.6/10 Amenities
  • 701 reviews 8.9/10 Breakfast
  • 656 reviews 8.2/10 Cleanliness

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