Swissôtel Bangkok Ratchada 5 stars

Customer review rating (ALL Rating) 4.5/5 1,418 reviews

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Description

Hotel extras

  • Located on dynamic Ratchadapisek Road, steps from Huay Khwang MRT station

  • 407 spacious, uncluttered rooms and suites with panoramic city views

  • An impressive ballroom and 29 flexible meeting rooms for all kinds of events

  • Creative Cantonese, Japanese and global cuisine at five food and beverage outlets

Our accommodation(s)

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Hotel location

Swissôtel Bangkok Ratchada

204 Rachadapisek Road, Huay Khwang
10320 BANGKOK
Thailand

GPS:13.776524, 100.573683

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,418 reviews

TripAdvisor Rating  4.5/5  1,829 reviews

Certificate of excellence 2024

Top staff

TripAdvisor rating 5.0/5

gi0vanni1974 TripAdvisor review

I can just say thanks to all staff of Swissotel Rachada in particolary the Reception staff Yok Baitong June Pond and concierge Plucky Eye and Janji. All of Thema was fantastic helphful Kind. This things made a Qualität 5 * Hotel Thanks a lot for amazing job. Room was made very well and clean.

Not the same as usual

Customer review rating 3.5/5

Sathaphorn K. Couples - Confirmed reviews ALL

Arrival Experience: There was no bellboy available upon my arrival, so I had to bring all my luggage to my room myself. This was quite inconvenient and unexpected for a hotel of this caliber. Dining: I ordered a medium-rare steak at the hotel restaurant, but it arrived well done. This was disappointing, as the quality of the food has always been a highlight during my previous stays. Executive Lounge: In the executive lounge, the service was lacking. A trainee staff member collected my empty glass but didn't ask if I wanted another drink. The attentiveness and professionalism were not up to the usual standard.

Dear Khun Sathaporn, Greetings from Swissôtel Bangkok Ratchada! We appreciate you taking the time to share about your stay at Swissôtel Bangkok Ratchada. I am disappointed to hear that your experience upon arrival, the quality of the food, and the service at the executive lounge did not meet your expectations. At Swissôtel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards of our hotel. Yours sincerely, Pimmada Musigapan Assistant Front Office Manager

Good facilities

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Clean, good facilities

Dear Ms. D., Thank you very much for your recent stay with us at the Swissôtel Bangkok Ratchada. It has been a great pleasure having you as our guest, and I am glad to read that you have been enjoying your stay and our facilities. My team and I are looking forward having the chance to welcome you in not so distant future! Warm regards, Pimmada Musigapan Assistant Front Office Manager

Awesome hospitality

Customer review rating 4.0/5

Stella Business - Confirmed reviews ALL

I came to Swisotel to attend a 2-day workshop. I was very impressed with the attention of the staff who received us (I came with a guest from Johannesburg) because they offered a room upgrade because our request for a room with 1 large bed was not available. We got the facility because the staff noticed that my friend came from far away so they arranged it so that we could immediately rest.

Dear Ms. A., Thank you so much for choosing to review your stay at Swissôtel Bangkok Ratchada. I will definitely pass the praise to the team, and I am more than happy to see that the team succeeded in delivering such great service, cleanliness, and eco-friendly amenities. It is with feedback such as yours that we are able to improve and monitor the services provided. We aim to meet expectations and ensure that our guests have a pleasant stay. Thank you once again for choosing us, and we hope to see you again on your next visit to Bangkok. Best Regards, Pimmada Musigapan Assistant Front Office Manager

Great stay again

Customer review rating 5.0/5

Kelvin Couples - Confirmed reviews ALL

Very efficient friendly staff with nice rooms in good clean condition. Good variety at breakfast but don’t expect a “ full English “ as there’s not much in that line.

Dear Mr. K., Thank you for sharing your positive feedback about your recent stay at Swissotel Bangkok Ratchada. We're delighted to hear that you found our staff efficient and friendly, and that you enjoyed our well-maintained rooms and breakfast variety. We appreciate your understanding regarding the limited British breakfast options and will take your comments into consideration for future developments. Your kind mention of Cream, Earncha, and Noeynah in the lounge is greatly appreciated. We will be sure to pass along your compliments to them, as they’ll be thrilled to know they made your stay memorable. Thank you again for choosing Swissotel Bangkok Ratchada, and we look forward to welcoming you back soon. Truly yours, Wasan Wangtanabadeekool (Q) Front Office Manager

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Other web-users rate our hotel

  • 1,408 reviews 9.3/10 Location
  • 1,557 reviews 7.5/10 Room
  • 1,905 reviews 8.9/10 Service
  • 31 reviews 5.7/10 WiFi
  • 805 reviews 6.3/10 Vibe
  • 745 reviews 7.7/10 Amenities
  • 693 reviews 8.9/10 Breakfast
  • 646 reviews 8.1/10 Cleanliness

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