ibis Chennai City Centre 3 stars

Customer review rating (ALL Rating) 3.5/5 1,757 reviews

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ibis Chennai City Centre - Image 1
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690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,, 600006 CHENNAI, India

Description

Hotel extras

  • Located in Chennai City Centre

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Complimentary shuttle service to the US consulate every half an hour

  • Direct connectivity to the Airport via adjacent metro station

Our accommodation(s)

Hotel location

ibis Chennai City Centre

690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,
600006 CHENNAI
India

GPS:13.057174, 80.256812

Telephone
Fax +91 44 7122 5599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  1,757 reviews

TripAdvisor Rating  4.5/5  1,241 reviews

Certificate of excellence 2024

Room cleaning and Restaurant feedback

TripAdvisor rating 3.0/5

Abhinav K TripAdvisor review

Staffs are good. Room cleaning staff Tuhin Tanvir does good job in cleaning and maintenance daily. Other amenities are averagely of. Food and restaurant quality not at par. Repeated food in breakfast and dinner with basic quality and taste. Staff behaviour is all good.

Customer review rating 1.5/5

Nripendra S. Business - Confirmed reviews ALL

One of the worst hotel with 6k price per night that I've stayed in

Dear Nripendra S., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the discomfort you experienced with the room size and the power supply issues. Your comments on the dining experience are noted, as we strive to ensure guest satisfaction. Warm Regards, Parvez DAMAD General Manager

Customer review rating 2.0/5

Vimal M. Business - Confirmed reviews ALL

Reg complimentary drinks voucher We are gold members and have booked two rooms - 701 and 706 We came to bar to enjoy the evening - but we told Sorry sir - we don’t have pint beers - cannot serve you beer Cocktails- only mojito and cosmopolitan??? No whiskey sour ?? Ridiculous - why give vouchers when you cannot serve ?? -- Vimal M. PVMSDGVB 11/25/2025 - 11/26/2025 Thanks and Warm Regards Vimal M. + 91 98…4

Customer review rating 5.0/5

Gopal N. Couples - Confirmed reviews ALL

We had stayed for 5 nights at Room 910. House Keeping team was great. Front Office/Reception Staff needs training especially, Ms.Yasmin. Initially I had booked for 4 Nights and had to extend for more night. When I went to the Reception/Front Office for the payment of extra night and needed some modifications as while making booking for extra night, I had made booking for one adult instead of 2, her attitude and behaviour was totally indifferent. She definitely needs training to handle clients. I had been frequently staying with Ibis Chennai in the last few months, never faced any such experience in the past.

Dear Gopal N., Thank you for sharing your experience regarding your recent five-night stay at ibis Chennai City Centre. We are delighted to hear that you enjoyed your time with us and that our Housekeeping team met your expectations. However, I sincerely apologize for the inconvenience you encountered with our Front Office team, particularly regarding your interactions with Ms. Yasmin. We value your feedback and understand the importance of providing exceptional service. Please be assured that your comments will be reviewed to enhance our staff training and guest experience. We appreciate your continued loyalty to our hotel and hope to have the opportunity to serve you better in the future. Warm Regards, Parvez DAMAD General Manager

Customer review rating 2.0/5

Pawan P. Couples - Confirmed reviews ALL

The room was a matchbox, with floors that felt sticky. The bathroom had no hand towels and for a two person stay, the bathroom only had one towel. The breakfast spread was good and staff did great to keep it well stocked. The reception could not any colder with no welcoming demeanor. Lastly please go light on perfumes & focus more on cleanliness.

Dear Pawan P., Thank you for sharing your feedback regarding your recent stay with us. I regret to hear that your experience did not meet your expectations, particularly regarding the room's size and cleanliness. I appreciate your commendation of our breakfast and staff efforts. I will ensure your comments about the reception and amenities are addressed with our team. Your insights are invaluable in helping us improve our services. Warm Regards, Parvez DAMAD General Manager

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Other web-users rate our hotel

  • 751 reviews 9.3/10 Location
  • 2,078 reviews 4.5/10 Room
  • 3,127 reviews 8/10 Service
  • 74 reviews 6.4/10 WiFi
  • 980 reviews 8.9/10 Breakfast
  • 904 reviews 1.6/10 Comfort
  • 896 reviews 5.1/10 Cleanliness
  • 18 reviews 8.7/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.