ibis Kochi City Centre Hotel 3 stars

Customer review rating 4.4/5 1,409 reviews
ibis Kochi City Centre
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+ 17 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Meeting space for up to 70 delegates

  • Longest breakfast from 4am to noon

  • Well-equipped 24/7 fitness centre

  • Unwind at the chic bar - The Hub

  • Pay a little more and enjoy room with extra benefits at INR 499.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • COCHIN INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions (Nearby)
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

ibis Kochi City Centre

Padma Junction
M G Road
682035
kochi
india

Tel: +914847137137

Fax: (+91)4847137130

Contact email

Check-in from 14h00

Check out up to 12h00

  • M G ROAD METRO STATION :   M G Road

  • By plane

    COCHIN INTL AIRPORT At 30km / 18 miles - Shuttle paying

  • By train

    ERNAKULAM JUNCTION At 2km / 1 miles

GPS :9.981147, 76.28272

Our accommodations

Your sleep is our priority in our 115 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

Accessible room

STANDARD QUEEN ROOM

  • Max. number of persons: 3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
Accessible room

STANDARD TWIN ROOM

  • Max. number of persons: 3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
Accessible room

STANDARD QUEEN ROOM - WITH EXTRA BENEFITS

  • Max. number of persons: 3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
Accessible room

STANDARD TWIN ROOM - WITH EXTRA BENEFITS

  • Max. number of persons: 3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Our restaurants and bars

SPICE IT

Type of cuisine: International

With delectable buffets and an a-la-carte menu, there is always something for everyone at Spice It. Explore international cuisines and regional delicacies, create your own combination and watch our chefs prepare it for you.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HUB

Photo non contractuelle / Strictly non binding

Relaxation on the menu. A bite to eat, something to drink. It's the one rendez-vous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 75

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 35 people

Find out more

Our guest reviews for
ibis Kochi City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,409 reviews

tripadvisor

TripAdvisor Rating 4.5/5

298 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Everything was very good

Customer review rating 4.4/5

Naveen K. Business - 13/02/2020 Confirmed reviews ALL

Excellent / fine

Customer review rating 4.4/5

Nikhil Business - 11/02/2020 Confirmed reviews ALL

Compact rooms.

Easily accessible and pleasant stay

Customer review rating 4.4/5

Anonymous Solo - 11/02/2020 Confirmed reviews ALL

The stay was smooth. Mr Jude and Ms Praseetha were extremely helpful and was always there to meet any unforseen requirement. The food was also tasty.

Good location. Prompt service.

Customer review rating 4.4/5

Ram G. Business - 10/02/2020 Confirmed reviews ALL

The check in and check out processes were smooth and hassle free. The room was clean and well maintained.

Good place to stay

Customer review rating 4.4/5

D. Business - 05/02/2020 Confirmed reviews ALL

I stayed in the hotel to attend a conference in Kochi. The hotel is located in a nice central place. The rooms were well maintained and comfortable. The electric kettle and coffee materials came in very handy. The linen was clean and essential toiletries were provided. The front desk staff were very polite. The buffet breakfast in the restaurant was very good with a variety of options including north Indian, south Indian and continental tastes. Overall I enjoyed my stay and would love to stay in the same place should I visit the city of Kochi again.

Customer review rating 4.4/5

Vivek S. Business - 03/02/2020 Confirmed reviews ALL

The guest services, in room services, in room dinner were sub ordinary.

Not a value for money

Customer review rating 4.4/5

Arunprasath Business - 03/02/2020 Confirmed reviews ALL

First, there were much more spacious hotels in similar price range near by. I struggled to think on where to keep my Luggage (understood the Seat near computer table might be the one). Second, the centralized AC control not allowing me to control my room temperature as the 23C shown in digital is not as the room temperature was close to 25C (as per phone app). And i have to wake up perspirating by 2AM and asked the reception to lower it. Third, the in room dining menu was too limited to ask for any. Fourth, the breakfast spread was like kidding me for that cost. Hope the above things were the basic things any business traveler will expect from his stay. Still I gave the rating as 1 - that'S. for the clean room & bathrooms.

Well located in the center

Customer review rating 4.4/5

Shailesh P. Couples - 03/02/2020 Confirmed reviews ALL

Pleasant stay. All staff were very helpful. Would surely recommend.

Well located and a good stay with good & present ibis front line staffs

Customer review rating 4.4/5

Inthpenho Families - 03/02/2020 Confirmed reviews ALL

Its a pretty nice feeling checking in at Ibis Hotel and whatever you need are addressed well by these good staffs at this ibis hotel in Kochi. Ms. Anjali Basumatary has gone over and above to assist on my booking even though its was my fault on over sight. Your assistance is appreciated and thank you so much. This Ibis Hotel provide very good breakfast and good fine dining too. Not to forget Mr. Tinu Jose drew us a good schedule for city tour and Backwater at Alleppey. Thank you Mr. Tinu for the arrangement. In short, Ibis Hotel is the right hotel choice to stay in Kochi. Thank you.

Northern food was not there.

Customer review rating 4.4/5

Shashank Business - 03/02/2020 Confirmed reviews ALL

The room was clean but a kind of smoky smell was there in the room. Please take care of that sort of smell.

Overall experience

Customer review rating 4.4/5

George F. Solo - 01/02/2020 Confirmed reviews ALL

All went smoothly from check in to check out. The staff were very polite and professional, most of all helpful and smiling, making such a difference.

Good location, but horrible rooms and service

Customer review rating 4.4/5

Ananth Business - 31/01/2020 Confirmed reviews ALL

Room was really small and I had to call the guest services to adjust the AC which was very inconvenient

Dear Ananth, Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ajit Jose General Manager

Cramped and smelly rooms

Customer review rating 4.4/5

Kingsley Business - 31/01/2020 Confirmed reviews ALL

This was among the worst stays I have stayed in - the rooms were so cramped. The bathrooms were worse - I had to hurt my hand while taking bath because of the lack of space to even lift my hand. Worse than that was the smell in the room once I opened the room. It was so musty and bad that I had a headache - thankfully, the room service guy came and sprayed room freshener which lasted a few minutes. The AC was not working properly too- inspite of that being repaired as well, it still did not have the desired effect.

Dear Kingsley, Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ajit Jose General Manager

Good Stay

Customer review rating 4.4/5

Nana Business - 29/01/2020 Confirmed reviews ALL

I ve always find the IBIS, being practical and to the point. Good from a business traveller perspective. However food choices or limited menu are your sour points. I ve been a personal traveller also. That way not so much as a family likeable food choice menu.

Dear Nana, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

New and well organised rooms

Customer review rating 4.4/5

Anonymous Business - 29/01/2020 Confirmed reviews ALL

Good location, ambience, breakfast buffet with sufficient options,

Dear Harry, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

well located

Customer review rating 4.4/5

G. G. Couples - 28/01/2020 Confirmed reviews ALL

well maintained, very clean, staff extremely polite

Customer review rating 4.4/5

Sanjay S. Business - 28/01/2020 Confirmed reviews ALL

Excellent place to stay.. Rooms were very neat & clean. Staff is very courteous ; Food is very good

Awesome stay

Customer review rating 4.4/5

A D. Business - 27/01/2020 Confirmed reviews ALL

Happy to return back very month

Great Hotel, very comfortable stay with extremely friend and helpful staff.

Customer review rating 4.4/5

Mahendran S. Couples - 27/01/2020 Confirmed reviews ALL

Very comfortable and adequate hotel, with extremely friendly and helpful Staff especially at the Front Office( ie. Ms Anjali, Mr Santosh, Mr Simon and the rest of them) and at the restaurant ( Ms Rebecca ) who was awesome. Breakfast although with limited spread was of good quality( especially the sausages). The gym although small but was well equipped with marvellous solid Precor Brand equipment. Well done. The only improvement needed probably will be the WiFi which although was not bad but keeps dropping off. Otherwise fantastic business hotel and suitable for family too. Great location and we some Staff. Bravo!!

Very comfortable stay

Customer review rating 4.4/5

V. V. Solo - 27/01/2020 Confirmed reviews ALL

Very efficient and courteous staff . Well maintained facilities . Anjali at the front desk was brilliant in handling all formalities.

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