Rooms are smaller in size, Room consumables are less in number, sometimes items are not available on request too.

Satisfied

The staff are really good polite, the room is small and dinghy, laundry needs attention, one guest got mould infections, rooms need sanitation, the spring mattress are sagging, the towels are old, the laundry needs update, toilets are clean, need to provide kit like brush, comb e.tc. moisturiser.

No disturbances and good facilities.

Safe and Secure hotel within good budget, only need improvement in breakfast items if extra charges to be paid by Customers.

OUR FAMILY OF FOUR STAYED FOR 2 DAYS TO ATTEND A WEDDING CEREMONY OF OUR FRIEND. THE GOOD: CHECK-IN AND OUT WAS QUICK AND EASY. ROOM SERVICE WAS FAST. FOOD WAS SUMPTUOUS AND TASTY, THE BROWN PAYASAM /PUDDING (BANANA?) WAS MOUTH WATERING. STAFF WERE VERY COURTEOUS AND HELPFUL. EVEN MY REQUESTS FOR EARLY MORNING BREAKFAST AT 4AM WERE CATERED FOR WITH A SMILING FACE (TANYA). HOTEL ITSELF LOCATED IN CENTRE OF CITY NEXT TO MANY SHOPS AND MALLS. SCOPE FOR IMPROVEMENTS: ROOMS ARE BARELY ENOUGH SIZE AND FEELS LIKE THEY WERE DESIGNED FOR BUSINESS TRAVELLERS AND NOT FOR FAMILIES. REQUEST FOR ROOM UPGRADE COULD NOT BE MET AS ALL ROOMS WERE OF SAME SIZE. BEDS ARE SMALL SIZE AND BARELY FITS 2 PEOPLE. REQUEST FOR ADDITIONAL BEDS COULD NOT BE ACCOMODATED AS THE ROOM ITSELF HAD LITTLE SPACE. I HAD TO SLEEP LIKE A MUMMY ALONG WITH MY WIFE AND TWO BABIES DUE TO BED BEING SMALL.

The one problem was a drilling on the wall at around 12-12.30 am disturbing a hard day's sleep. would like to add- As soon as I called the receptions staff Ms Alena, she managed to stop the ongoing maintenance work in the kitchen.

Good

Rooms are too small for this price. The overall ambience is not that great compared to other Hotels in that area.

Was there for a short stay.. loved the excellent location in heart of the city.. mg road metro station is just around.. good room.. courteous staff.. thorough professionals. Breakfast was sumptuous. Keep up the good work guys. Cheers

Filthy breakfast, the quality of break fast served was very bad. staff at the reception looked like security guards, untrained and unpleasant, not flexible even you ask any help their answer would be I need to check, for anything I need to check, I can't, I don't know, these kind of answers are unacceptable.

Hotel need to have some more Malayalam Channels like Flowers TV. I have asked the customer service to add the channel, but they are not helpful. Sports channels are very few... Rooms are OK. though location is very good..however if we look out of the window, you can see only concrete buildings..No good scenery..Value for money is average....

The hotel is very centrally located. Staff were very helpful in accommodating our needs. The bed was very comfy and just what we wanted. The room itself was a nice size. This is probably one of the better ibis hotels we stayed at.

We stayed for three days. Hotel is at the heart of the city and is ideal for shopping. The boarding and lodging was excellent. Staff is smiling and courteous. Food is delicious and varied. Full value for money spent.

The hotel doesn't have all TV channels, they want you to see channels of their choice I don't understand this kind of cheap tactics to save cost. When hotels make tall claims about everything why deprive customers from choice of TV channels.