ibis Kochi City Centre Hotel 3 stars

As always, we had very satisfying experience with stay, food and hospitality

Ordered Sandwich, the French fries that were a part of the dish was almost black in color with black sediments all over it. Evidently oil used multiple times were used to make these fries. Had complained at the restaurant and they had replaced this with fresh ones almost light yellow in color. The question here is how ethical the hotel is in terms of its policy. I'm sure that the palm oil that you are using there cost at max 50-60 per liter of which you would barely need 100 ml to get this done costing you INR6. You had charged INR 288 for that dish. Would definitely suspect the quality of ingredient and the oil used for cooling other dishes where we would have no way of finding out.

facilities all good except Airconditioner since the temperature was fixed at 24 degree & we were not able to reduce it. Felt hot during night time. Many times the power went out, the room boys said it was some power failure during to break offs. Very nice receptionists,appreciate their welcoming. Also, a big thanks to the restaurant staff, they really works hard & take care of the customer's requirements while dining. Security guards also very helpful. If you can maintain and improve the electricity related & AC issues, performance would be more better. I would like to stay in the hotel again for my next visit to Kerala.

It a good experience to stay, very clean room and systematic arrangements. Only i was disappointed with the size of room and bed is too small. Overall experience is good.

Well behaviour staff room and hotel are clean Nice security system

Some delay in check-in which can be done later once we are guided to our rooms with baggage. Space constraints are concerting

review written on booking.com

The hotel is very centrally located. Staff were very helpful in accommodating our needs. The bed was very comfy and just what we wanted. The room itself was a nice size. This is probably one of the better ibis hotels we stayed at.

Very fine rooms only room size is little small

Rooms are too small for the price that we usually pay in a 3 star hotel.and the toiletries where not provided,they said we would have to call up and ask for the toiletries. There was only one bath towel.and was not changed.washroom also was too small but ok.buffet din offer much to select from.food was just ok.

The rooms were clean and moderately spacious for a single guest. Bathroom was neat. The temperature even though was set at 24, up on request (several times) they could adjust it to 18 finally

Rooms were neat and clean. Has been provided with a room through front desk even before the check-in time which had helped us a lot to plan Kochi Site-Seeing in half a day. However the accessories provided in the room could have been more watertight - e.g: Slippers, Toiletries, Tissue Paper, etc. were among-ts few missing item from the room.

Worst room

Convenient, practical and comfortable

Recently, I stayed in ibis kochi. Room was good and reasonable tariff. Further, ibis maintained good hygienic and I recommend for any whom to stay within their budget. The only thing is room is very small, apart this every thing is fine.