ibis Kochi City Centre Hotel 3 stars

The guest services, in room services, in room dinner were sub ordinary.

First, there were much more spacious hotels in similar price range near by. I struggled to think on where to keep my Luggage (understood the Seat near computer table might be the one). Second, the centralized AC control not allowing me to control my room temperature as the 23C shown in digital is not as the room temperature was close to 25C (as per phone app). And i have to wake up perspirating by 2AM and asked the reception to lower it. Third, the in room dining menu was too limited to ask for any. Fourth, the breakfast spread was like kidding me for that cost. Hope the above things were the basic things any business traveler will expect from his stay. Still I gave the rating as 1 - that'S. for the clean room & bathrooms.

Pleasant stay. All staff were very helpful. Would surely recommend.

Its a pretty nice feeling checking in at Ibis Hotel and whatever you need are addressed well by these good staffs at this ibis hotel in Kochi. Ms. Anjali Basumatary has gone over and above to assist on my booking even though its was my fault on over sight. Your assistance is appreciated and thank you so much. This Ibis Hotel provide very good breakfast and good fine dining too. Not to forget Mr. Tinu Jose drew us a good schedule for city tour and Backwater at Alleppey. Thank you Mr. Tinu for the arrangement. In short, Ibis Hotel is the right hotel choice to stay in Kochi. Thank you.

The room was clean but a kind of smoky smell was there in the room. Please take care of that sort of smell.

All went smoothly from check in to check out. The staff were very polite and professional, most of all helpful and smiling, making such a difference.

Room was really small and I had to call the guest services to adjust the AC which was very inconvenient

This was among the worst stays I have stayed in - the rooms were so cramped. The bathrooms were worse - I had to hurt my hand while taking bath because of the lack of space to even lift my hand. Worse than that was the smell in the room once I opened the room. It was so musty and bad that I had a headache - thankfully, the room service guy came and sprayed room freshener which lasted a few minutes. The AC was not working properly too- inspite of that being repaired as well, it still did not have the desired effect.

I ve always find the IBIS, being practical and to the point. Good from a business traveller perspective. However food choices or limited menu are your sour points. I ve been a personal traveller also. That way not so much as a family likeable food choice menu.

Good location, ambience, breakfast buffet with sufficient options,

well maintained, very clean, staff extremely polite

Excellent place to stay.. Rooms were very neat & clean. Staff is very courteous ; Food is very good

Happy to return back very month

Very comfortable and adequate hotel, with extremely friendly and helpful Staff especially at the Front Office( ie. Ms Anjali, Mr Santosh, Mr Simon and the rest of them) and at the restaurant ( Ms Rebecca ) who was awesome. Breakfast although with limited spread was of good quality( especially the sausages). The gym although small but was well equipped with marvellous solid Precor Brand equipment. Well done. The only improvement needed probably will be the WiFi which although was not bad but keeps dropping off. Otherwise fantastic business hotel and suitable for family too. Great location and we some Staff. Bravo!!

Very efficient and courteous staff . Well maintained facilities . Anjali at the front desk was brilliant in handling all formalities.