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ibis Kochi City Centre Hotel 3 stars

Customer review rating 4.4/5 1,454 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Kochi City Centre
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+ 17 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Meeting space for up to 50 delegates

  • Longest breakfast from 4am to noon

  • Well-equipped 24/7 fitness centre

  • Unwind at the chic bar - The Hub

  • Pay a little more and enjoy room with extra benefits at INR 499.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • COCHIN INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions (Nearby)Paying
Business services
  • 2 meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Kochi City Centre

Padma Junction
M G Road
682035
kochi
india

Tel: +914847137137

Fax: (+91)4847137130

Check-in from 14h00

Check out up to 12h00

  • M G ROAD METRO STATION :  M G Road

  • By plane

    COCHIN INTL AIRPORT At 30km / 18 miles - Shuttle paying

  • By train

    ERNAKULAM JUNCTION At 2km / 1 miles

GPS :9.981147, 76.28272

Our accommodation(s)

Your sleep is our priority in our 115 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

STANDARD QUEEN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 17 m² / 183 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

STANDARD TWIN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 17 m² / 183 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

STANDARD QUEEN ROOM - WITH EXTRA BENEFITS

Accessible room
  • Max. number of persons: 3
  • Area: From 17 m² / 183 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

STANDARD TWIN ROOM - WITH EXTRA BENEFITS

Accessible room
  • Max. number of persons: 3
  • Area: From 17 m² / 183 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

SPICE IT

Type of cuisine: International

With delectable buffets and an a-la-carte menu, there is always something for everyone at Spice It. Explore international cuisines and regional delicacies, create your own combination and watch our chefs prepare it for you.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HUB

Non contractual photo

Relaxation on the menu. A bite to eat, something to drink. It's the one rendez-vous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 75 m²

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 35 people

Find out more

Our guest reviews for
ibis Kochi City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,454 reviews

tripadvisor

TripAdvisor Rating 4.5/5

316 reviews

Well located

Customer review rating 4.4/5

Sunil V. Couples - 24/10/2020 Confirmed reviews ALL

I always love ibis ... not only in kochi ... Goa , coimbatore, New Delhi ... atmosphere is good and staffs are well trained and respectful

Customer review rating 4.4/5

Dr. S. Business - 20/10/2020 Confirmed reviews ALL

had a good stay, though short the experience was satisfying with regards to the room upkeep, breakfast served and also very cooperative staff. Thank you and looking forward to visit again.

Best stay at India with my family. Best hotel in kerela.

Customer review rating 4.4/5

Abdulla N. Families - 04/04/2020 Confirmed reviews ALL

Will recommend this hotel with my family & friends. Super happy with the stay, Helpful & Amazing Heartists. Clean & healthy food for twenty four seven. One of the best security system at the hotel. Friendly & honest team at the hotel. Special thanks to VISAK who was taking care of my kids while having meals at the restaurant. Also Front Office Team you did a great job, starting from my booking stage till I leave from the hotel was offering assistance. Including Front Office Manager you guys are super stars & I will be back soon. Stay safe & healthy.

Dear Abdulla, Thank you for taking the time to write a wonderful review on us! It is of great importance to us when a guest takes time to let us know about our product and service which they have recently experienced. I am delighted to note that you had a pleasant stay with us and enjoyed the room, ambiance, facilities, food and excellent service offered by the team. Feedback such as yours motivates us to go the extra mile and deliver memorable customer experiences. Happy to know that you had a beautiful dining experience at our restaurant and enjoyed your breakfast. Proud to note that you have recognized and appreciated the team, especially Visak for their services extended to you. I will make sure that we convey your appreciation to them. Your patronage to ibis Kochi is extremely important to us and I look forward to welcoming you back to our hotel on your next visit to Kochi and assuring you of our best of attention, service, and care at all times. Happy to have you as our prestigious guest. Sincerely, Ajit Jose General Manager

WELL LOCATED

Customer review rating 4.4/5

Anonymous Business - 20/03/2020 Confirmed reviews ALL

NOT A BAD STAY, NO OPTIONS OF PILLOWS, FOOD VERY AVERAGE

Dear Pruthi, Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ajit Jose General Manager

Well located, travelling is not problem plenty of taxis, autos and very near to metro

Customer review rating 4.4/5

R G. M. Business - 19/03/2020 Confirmed reviews ALL

It was excellent

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

Convenient location

Customer review rating 4.4/5

Prince T. Couples - 19/03/2020 Confirmed reviews ALL

Good experience

Dear Prince, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

Good stay

Customer review rating 4.4/5

R. Couples - 16/03/2020 Confirmed reviews ALL

All was well except the softness of the the bed. It was too soft as per my preferences.

Dear Debmaya, Thank you for taking out time to share your feedback with us! Our prime endeavor is to offer our guests with the best-in-class services and amenities. Your accolades have been shared with entire team. It was a pleasure serving you and we’ll be looking forward to welcome you back for another excellent experience. Sincerely, Ajit Jose General Manager

Hospitality

Customer review rating 4.4/5

Lithya L. Couples - 15/03/2020 Confirmed reviews ALL

It was quite good.

Dear Lithya, Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. A part of the Accor Group, ibis has always focused on being eco-friendly and innovative with focus on quality comfort and well-being at the best price. In the economy hotel sector, ibis offers a clean, modern and perfectly equipped room. An example of this is the unrivaled Sweet Bed by ibis that helps you sleep well. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ajit Jose General Manager

Well located , Elegant stay

Customer review rating 4.4/5

Aravind C. Business - 14/03/2020 Confirmed reviews ALL

Overall Good stay

Dear Aravind, Thank you for taking the time to write a review on us! We are glad that you liked the hotel overall. It is of great importance to us when a guest takes time to let us know about our product and service which they have recently experienced. I am delighted to note that you had a pleasant stay with us. Feedback such as yours motivates us to work even harder to deliver exceptional guest experiences. I will make sure that we convey your appreciation to them. Proud to have you as our prestigious guest. Your patronage to ibis Kochi City Centre is extremely important to us and I look forward to welcoming you back to our hotel on your next visit to Kochi. Sincerely, Ajit Jose General Manager

Best Budget Hotel

Customer review rating 4.4/5

Sanjay S. Couples - 11/03/2020 Confirmed reviews ALL

Very clean rooms good staff, excellent breakfast. Central location.

Dear Sanjay, It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform. We consider our people to be our greatest assets and I am elated to know that our team members especially were able to provide you with true experience of hospitability. I thank you for extending such kind words towards the team, we will certainly convey the same. We are proud to have an ambassador in you and look forward to welcoming you back. Sincerely, Ajit Jose General Manager

Lovely Service

Customer review rating 4.4/5

Priyanka D. Business - 10/03/2020 Confirmed reviews ALL

Lovely service by reception at restaurant staff. Love the food.Great breakfast.

Dear Priyanka, It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform. We consider our people to be our greatest assets and I am elated to know that our team members were able to provide you with true experience of hospitability. I thank you for extending such kind words towards the team, we will certainly convey the same. We are proud to have an ambassador in you and look forward to welcoming you back. Sincerely, Ajit Jose General Manager

Good stay

Customer review rating 4.4/5

Antony Business - 09/03/2020 Confirmed reviews ALL

Had an excellent stay thanks for the help from front desk jude jakson justin prasheethaa and reservation santhosh for helping me with the stay

Dear Antony, Thank you for taking the time to write a wonderful review on us! It is of great importance to us when a guest takes time to let us know about our product and service which they have recently experienced. I am delighted to note that you had a pleasant stay with us. Feedback such as yours motivates us to go the extra mile and deliver memorable customer experiences. Proud to note that you have recognized and appreciated Jude, Justin, Jaison, Praseetha and Santhosh for their services extended to you. I will make sure that we convey your appreciation to them. Your patronage to ibis Kochi is extremely important to us and I look forward to welcoming you back to our hotel on your next visit to Kochi and assuring you of our best of attention, service, and care at all times. Happy to have you as our prestigious guest. Sincerely, Ajit Jose General Manager

Stay was good, but the corridor ventilation and smell big concern

Customer review rating 4.4/5

Prasad Families - 09/03/2020 Confirmed reviews ALL

Overall stay was good, could have been better. the corridor suffocates a lot. Room was good. Staff courteous.

Dear Prasad, Thank you for taking the time to share your feedback! While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ajit Jose General Manager

Helpful staff

Customer review rating 4.4/5

Gautam K. Couples - 04/03/2020 Confirmed reviews ALL

Overall satisfied

Dear Gautam, Thank you very much for staying with us and for taking the time to share your experience! While it is my pleasure to learn that you had an overall positive experience with us, I regret that you were not fully satisfied with all aspects of your stay. The gaps that your feedback has highlighted have been carefully noted and we assure you the necessary steps have been taken to improve the quality of service and avoid re occurrence. We hope this experience will not alter your confidence in ibis Kochi City Centre, and that you will give us the opportunity of welcoming you again soon. Sincerely, Sincerely, Ajit Jose General Manager

Well located, good breakfast

Customer review rating 4.4/5

Anonymous Solo - 03/03/2020 Confirmed reviews ALL

stay was good. But room was very small. Breakfast was awesome. Staffs are very friendly.

Dear Salini, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

Good

Customer review rating 4.4/5

K K. G. Business - 02/03/2020 Confirmed reviews ALL

Food at restaurant need improvement. Food was spicy.

Dear Kamal, Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ajit Jose General Manager

Excellent location for us

Customer review rating 4.4/5

Anonymous Couples - 02/03/2020 Confirmed reviews ALL

From the minute we walked in we were impressed with the friendly helpful staff. They were always checking in with us that we were doing ok. The rooms are compact but provide all you need for a comfortable stay. Hot showers and fresh towels. Breakfast buffet really good. Provided packed breakfast for our early flight. Location is great with a mall 10 minutes away for food options. Metro station is about 5 minute walk and staff gave great information about how to use it. The jetty to go to Fort kochi close by and within walking distance. Lulu mall easy to get to with metro. Plenty of English TV stations if you need chill time.

Dear Keith, Thank you for choosing to stay with us at the ibis Kochi City Centre! We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will share your comments with the entire team and I am sure that this feedback will serve as an encouragement to all of our staff as your appreciative comments are the most gratifying and will be our greatest reward. Thank you for your kind feedback, and we look forward to see you again soon for another magnifique journey with us. Sincerely, Ajit Jose General Manager
Customer review rating 4.4/5

Jaisha Business - 02/03/2020 Confirmed reviews ALL

Good and comfort

Dear Jaisha, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

God location

Customer review rating 4.4/5

Tore H. Families - 02/03/2020 Confirmed reviews ALL

Hapy with the service God room

Dear Tore, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

Well located with a comfy stay

Customer review rating 4.4/5

Ajay S. Business - 01/03/2020 Confirmed reviews ALL

It was a good stay, it's not easy to stay away from family for a long whereas I stayed at your place for 5 weeks and I must tell you it was a great comfort with all my requirements fulfilled, I am satisfied with a score of 100%

Dear Ajay, Thank you for taking the time to write such positive comments! It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us. I have shared your feedback with the entire team and we are delighted to know you have enjoyed our hospitality. We all graciously await your return to The ibis Kochi City Centre in the not too distant future. Sincerely, Ajit Jose General Manager

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