ibis Kochi City Centre Hotel 3 stars

Customer review rating 4.4/5 1,574 reviews

ALLSAFE approved hotel

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Room 1

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ibis Kochi City Centre
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+ 17 Services

Hotel extras

  • The hotel is pet friendly!

  • Longest breakfast from 4am to noon

  • Well-equipped 24/7 fitness centre

  • Meeting space for up to 50 delegates

  • Pay a little more and enjoy room with extra benefits at INR 499.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • COCHIN INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions (nearby)Paying
Business services
  • 2 Meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Kochi City Centre

Padma Junction
M G Road
682035 kochi
india

Tel: +914847137137

Fax: (+91)4847137130

Check-in from 14h00

Check out up to 12h00

  • M G ROAD METRO STATION :  M G Road

  • By plane

    COCHIN INTL AIRPORT At 30km / 18 miles - Shuttle paying

  • By train

    ERNAKULAM JUNCTION At 2km / 1 miles

GPS :9.981147, 76.28272

Our accommodation(s)

Your sleep is our priority in our 115 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

STANDARD QUEEN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

STANDARD TWIN ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

STANDARD QUEEN ROOM - WITH EXTRA BENEFITS

Accessible room
  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

STANDARD TWIN ROOM - WITH EXTRA BENEFITS

Accessible room
  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

SPICE IT

Type of cuisine: International

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HUB

Non contractual photo

Relaxation on the menu. A bite to eat, something to drink. It's the one rendez-vous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 75

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 35 people

Find out more

Our guest reviews for
ibis Kochi City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,574 reviews

tripadvisor

TripAdvisor Rating 4.5/5

324 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good stay

Customer review rating 4.5/5

Jerin Families - 10/04/2021 Confirmed reviews ALL

good

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sita Lekshmi General Manager

Comfort Stay

Customer review rating 4.5/5

Sarath Couples - 05/04/2021 Confirmed reviews ALL

Comfort stay, friendly staff and well maintained. I would like to congratulate Arya ( House keeping ) and Mr.Manjunath ( Duty Manager ) for the full fledged gigantic support.

Dear Sarath, It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform. We consider our people to be our greatest assets and I am elated to know that our team members especially Manjunath and Arya, who were able to provide you with true experience of hospitality. I thank you for extending such kind words towards the team, we will certainly convey the same. We are proud to have an ambassador in you and look forward to welcoming you back. Sincerely, Sita Lekshmi General Manager

It was okeish

Customer review rating 3.0/5

Shibin S. Friends - 03/04/2021 Confirmed reviews ALL

Lobby and the corridors weren't Air Conditioned.

Dear Shibin, Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sita Lekshmi General Manager

ok

Customer review rating 2.5/5

Narasimhan Business - 03/04/2021 Confirmed reviews ALL

Bit disappointed

Dear Narasimhan, Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sita Lekshmi General Manager
Customer review rating 4.5/5

Santhosh T. Couples - 03/04/2021 Confirmed reviews ALL

Stay was good but room air conditioner was not working and switched off many times but all other services are good.

Dear Santhosh, Thank you very much for staying with us and for taking the time to share your experience. While it is my pleasure to learn that you had an overall positive experience with us, I regret that you were not fully satisfied with all aspects of your stay. The gaps that your feedback has highlighted in terms AC issues have been carefully noted and we assure you the necessary steps have been taken to improve the quality of service and avoid re occurrence. We hope this experience will not alter your confidence in ibis Kochi City Centre, and that you will give us the opportunity of welcoming you again soon. Sincerely, Sita Lekshmi General Manager

Well located..

Customer review rating 5.0/5

Soman N. Families - 30/03/2021 Confirmed reviews ALL

Excellent location, excellent service. And norminal rates only.

Dear Soman, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Very well located. House keeping needs improvementt

Customer review rating 4.0/5

Vijaykumar K. Couples - 21/03/2021 Confirmed reviews ALL

Centrally located- mattresses are very uncomfortable. Overall housekeeping needs improvement

Goodstay

Customer review rating 5.0/5

Sreejith R. Business - 20/03/2021 Confirmed reviews ALL

Overall satisfied

Dear Sreejith, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Good staff

Customer review rating 4.0/5

Diya D. R. Families - 18/03/2021 Confirmed reviews ALL

Was good . You have lovely staff specially Jaison at the reception . Was really helpful . Coming to room part the beds are so uncomfortable . If any way u can change plz go ahead. Thanks

Dear Diya, It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform. We consider our people to be our greatest assets and I am elated to know that our team members especially Jaison who is able to provide you with true experience of hospitability. I thank you for extending such kind words towards the team, we will certainly convey the same. We are proud to have an ambassador in you and look forward to welcoming you back. We have noted your request for the bed preference and will ensure to meet your expectations. We thank you again for your feedback and wish to welcome you back soon. Sincerely, Sita Lekshmi General Manager

Good

Customer review rating 4.0/5

Mincy A. Business - 12/03/2021 Confirmed reviews ALL

Reception was very helpful

Dear Mincy, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Good

Customer review rating 5.0/5

Anonymous Couples - 08/03/2021 Confirmed reviews ALL

Good

Dear Mikhil, Thank you for taking the time to write a review on us. We are glad that you liked the hotel overall. It is of great importance to us when a guest takes time to let us know about our product and service which they have recently experienced. I am delighted to note that you had a pleasant stay with us. Feedback such as yours motivates us to work even harder to deliver exceptional guest experiences. Proud to have you as our prestigious guest. Your patronage to ibis Kochi City Centre is extremely important to us and I look forward to welcoming you back to our hotel on your next visit to Kochi. Sincerely, Sita Lekshmi General Manager

Fine

Customer review rating 3.5/5

Anonymous Solo - 07/03/2021 Confirmed reviews ALL

Bad service

Dear Sonima, Thank you very much for staying with us and for taking the time to share your experience. While it is my pleasure to learn that you had an overall positive experience with us, I regret that you were not fully satisfied with all aspects of your stay. We have noted your feedback wherein you mentioned about rude behavior by the Housekeeping staff. We sincerely apologize that you came across such a situation. Please be assured that we shall take appropriate measures to ensure that all our team members are at their best to serve you and address your requirements as and when required. We look forward to welcoming you again to ibis Kochi City Centre in the near future. Sincerely, Sita Lekshmi General Manager

Good stay

Customer review rating 4.5/5

Pratheesh Friends - 06/03/2021 Confirmed reviews ALL

Overall the services was good and satisfied

Dear Pratheesh, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Satisfied

Customer review rating 4.0/5

Anishkumar Couples - 06/03/2021 Confirmed reviews ALL

Very good

Dear Anish, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager
Customer review rating 4.0/5

Egk M. Solo - 05/03/2021 Confirmed reviews ALL

High-tech,clean,quick and centrally located place. Safe car park and reasonably stocked restaurant are other plus points. Rooms are neat,but a bit on the stuffed side. Good place to stay.

Dear Gopalkrishna, Thank you very much for staying with us and for taking the time to share your experience. While it is my pleasure to learn that you had an overall positive experience with us, I regret that you were not fully satisfied with all aspects of your stay. With more than 2000 hotels around the world, ibis believes in providing quality accommodation at best prices. We believe that our guests look forward to smart and safe rooms in convenient locations. In our endeavor to provide you a comfortable experience, we have left luggage trolleys at hotel entrance to move your bags. This allows you a contactless safe movement of bags at your convenience. Feel free to take them to your car parking and even up to the rooms. Team ibis is at your service should you require baggage assistance for specially abled, elderly, pregnant or anyone with any medical conditions who needs help. We thank you again for your feedback and wish to welcome you back soon. Sincerely, Sita Lekshmi General Manager

good stay and centrally located

Customer review rating 4.0/5

Anonymous Solo - 03/03/2021 Confirmed reviews ALL

it was comfortable and nice.only thing is there is no bell service.so with luggage its little troublesome.

Dear Dharamprakash, Thank you very much for staying with us and for taking the time to share your experience. While it is my pleasure to learn that you had an overall positive experience with us, I regret that you were not fully satisfied with all aspects of your stay. With more than 2000 hotels around the world, ibis believes in providing quality accommodation at best prices. We believe that our guests look forward to smart and safe rooms in convenient locations. In our endeavor to provide you a comfortable experience, we have left luggage trolleys at hotel entrance to move your bags. This allows you a contactless safe movement of bags at your convenience. Feel free to take them to your car parking and even up to the rooms. Team ibis is at your service should you require baggage assistance for specially abled, elderly, pregnant or anyone with any medical conditions who needs help. We thank you again for your feedback and wish to welcome you back soon. Sincerely, Sita Lekshmi General Manager

Promoting religion at your hotel

Customer review rating 0.5/5

Jayaprakash Business - 01/03/2021 Confirmed reviews ALL

You cannot promote a particular religion by keeping Quran in your hotel rooms.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I was happy to talk to you this morning and provide clarity to the mentioned matter. Please rest assured that we are taking the appropriate measures to address the concern that has been raised. We appreciate your sharing your concerns, and it was indeed great to know that you enjoyed the hotel facilities and staff friendliness during your stay. We hope to see you soon at ibis Kochi City Centre. Sincerely, Sita Lekshmi General Manager

good stay

Customer review rating 3.5/5

Ram Business - 28/02/2021 Confirmed reviews ALL

room was comfortable hk could be improved clearance in passage by adjacent room pending more than 12 hours breakfast all items were full of soda could be improved ... front office staff was polite helpful keep it up !

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Well located at City centre

Customer review rating 4.0/5

Vishnu G. R. Business - 27/02/2021 Confirmed reviews ALL

It was a pleasant stay.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sita Lekshmi General Manager

Good Stay

Customer review rating 3.5/5

Ranjith Business - 27/02/2021 Confirmed reviews ALL

It was good stay, had to get used to the room shape as it was not conventional. Otherwise it was good.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sita Lekshmi General Manager

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