Information message

ibis Kochi City Centre Hotel 3 stars

Customer review rating 4.4/5 1,638 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
ibis Kochi City Centre
See on a map
+ 17 Services

Hotel extras

  • The hotel is pet friendly!

  • Longest breakfast from 4am to noon

  • Well-equipped 24/7 fitness centre

  • Meeting space for up to 50 delegates

  • Pay a little more and enjoy room with extra benefits at INR 499.

Hotel location

ibis Kochi City Centre

Padma Junction
M G Road
682035 kochi
india

Tel: +914847137137

Fax: (+91)4847137130

Check-in from 14h00

Check out up to 12h00

  • M G ROAD METRO STATION :  M G Road

  • By plane

    COCHIN INTL AIRPORT At 30km / 18 miles - Shuttle paying

  • By train

    ERNAKULAM JUNCTION At 2km / 1 miles

GPS :9.981147, 76.28272

Hotel services

SPICE IT

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 2 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 115 rooms
    • One room for people with reduced mobility
    • No family room
    • No connecting room
    • 91 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line Additional charge
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Desk equipment available
    • Shoe shine machine
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • COK Additional charge
    • COCHIN INTL AIRPORT Additional charge
Well-being
  • GYM
    • On site

Our accommodation(s)

Your sleep is our priority in our 115 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 75

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 35 people

Find out more

Our guest reviews for
ibis Kochi City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,638 reviews

TripAdvisor Rating 4.5/5

333 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good

Customer review rating 5.0/5

Ranjeet C. Solo - 13/10/2021 Confirmed reviews ALL

Very good

Dear Ranjeet C. J., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Good location, pleasant experience

Customer review rating 4.0/5

Aswin Families - 13/10/2021 Confirmed reviews ALL

Location, room, Covid protocols, easy check in and overall good experience. Breakfast was decent as well, Faced issue with the temperature setting of AC, and this should be improved.

Dear Aswin R., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have also noted your concern in regards to the AC temperature rest assured that the same would be addressed so as to avoid the inconvenience in future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Efficiency of Job missing

Customer review rating 1.5/5

Abhijeet P. Business - 13/10/2021 Confirmed reviews ALL

1. Asked for Iron and ironing board, was asked to use the one outside the room...it was not placed when I went for the same. On further asking they placed one outside...the iron plate had stains, white shirt was completely spoilt. Informed Front Desk, no update on the same. 2. Lights were flickering in the room. 3. AC stopped working 4. Asked to change the bedsheet in the night, only 1 intern available, also he did not have the bedsheet instead 2 single bedsheets used. I understand it is a business hotel, but you can fault on the basics.

Dear Abhijeet P., Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have duly noted all your concerns and Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Conscious that any explanation will not erase the unsatisfying experience you had during your recent stay; we look forward to serve you better. Sincerely, Sita Lekshmi General Manager

Well located, but small rooms

Customer review rating 2.5/5

Anonymous Solo - 12/10/2021 Confirmed reviews ALL

The location was easily accessible, but the rooms are very small and the breakfast options were extremely limited

Dear Anoop I., Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I. am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our rooms and bathrooms are designed after an extensive market survey with an intention of best utilization of the space available. This allows us to deliver our promise of “wellbeing at the best price” with very competitively priced rooms however rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sita Lekshmi General Manager

Okay

Customer review rating 4.0/5

Anonymous Solo - 11/10/2021 Confirmed reviews ALL

Okay

Dear Amulya A., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Good stay

Customer review rating 4.0/5

Anonymous Couples - 10/10/2021 Confirmed reviews ALL

The amenities in the room or washroom could be better coz we cannot ask for each & everything.

Dear Deepika S., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Excellent stay

Customer review rating 5.0/5

Sanesh K. Business - 07/10/2021 Confirmed reviews ALL

Had a wonderfull stay experience as staffs were very courteous. Room was quite comfortable Food was delicious. Appreciate the hospitality of all staff few names are chef subin, Prince, Don Will really look forward to stay in future

Dear Sanesh K., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

well located

Customer review rating 3.5/5

Ameersha V. Families - 05/10/2021 Confirmed reviews ALL

it was fine and good service

Dear Ameersha V., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

WELL LOCATED,SERVICE,ATTITUDE

Customer review rating 4.5/5

Reshma Friends - 05/10/2021 Confirmed reviews ALL

It was a very good experience .Even though the room is small all amenities were there .Totally satisfied.

Dear Reshma S., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Well located

Customer review rating 3.5/5

Sajid S. Couples - 04/10/2021 Confirmed reviews ALL

Overall good, bathroom amenities are missing, not provided even on request

Dear Sajid S., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive feedback. I will share your comments with our team. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have duly noted your concern and would like to inform that the bathroom amenities are upon request where we have duly updated your preference and the same would be kept in the room prior to the arrival. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Conscious that any explanation will not erase the unsatisfying experience you had during your recent stay; we look forward to serve you better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Reasonably priced comfortable stay

Customer review rating 5.0/5

Vinu K. Business - 02/10/2021 Confirmed reviews ALL

Hello, this is not the 1st time I have stayed with you. I have stayed there for at least 4 maybe 5 times. So firstly if I keep coming back, there are many good things that meet my stay needs. This time around also was a similar experience. I had a technical problem in the bathroom and it was attended to within 20 minutes and rectified satisfactorily. The room was clean and had a fresh look to it. The front office staff was also very professional in their dealings. Definitely will be back soon on my next trip to Kochi

Dear Vinu K., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Good Stay

Customer review rating 4.5/5

Gagan Friends - 01/10/2021 Confirmed reviews ALL

Had a amazing stay, the staff at IBIS really made my stay more comfortable. Special thanks to Alena from FO for clearing all my queries and IRD team for serving the food in room

Dear Gagandeep S., We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Great stay @ the heart of the city

Customer review rating 5.0/5

Arun S. N. Solo - 18/09/2021 Confirmed reviews ALL

Amazing stay, good food, location @ the heart of the city, lovely staffs, clean room... service provided was great.... Had a great time @ Ibis. ❤

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager
Customer review rating 4.0/5

Haridas P. Business - 17/09/2021 Confirmed reviews ALL

Good

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Great team to take care of you

Customer review rating 3.5/5

Pavalan.a.a Business - 17/09/2021 Confirmed reviews ALL

Ibis is always a pleasure place to stay. The humble , caring attitude of employees and clean properties is something makes me to choose ibis for my stay always

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

"Good stay, Good Hospitality"

Customer review rating 5.0/5

Gibin G. Friends - 14/09/2021 Confirmed reviews ALL

Had a wonderful stay , young and vibrant team , Good breakfast and service . Crisp and clean Room.

Dear Guest, Thank you for taking the time to write a wonderful review on us. It is of great importance to us when a guest takes time to let us know about our product and service which they have recently experienced. I am delighted to note that you had a pleasant stay with us and enjoyed the excellent service offered by the team. Feedback such as yours motivates us to go the extra mile and deliver memorable customer experiences. Proud to note that you have recognized and appreciated Anjali and Jaison for their services extended to you. I will make sure that we convey your appreciation to them. Your patronage to ibis Kochi is extremely important to us and I look forward to welcoming you back to our hotel on your next visit to Kochi and assuring you of our best of attention, service, and care at all times. Happy to have you as our prestigious guest. Sincerely, Sita Lekshmi General Manager

A well managed hotel

Customer review rating 5.0/5

Jinujohn Families - 01/09/2021 Confirmed reviews ALL

We stayed there for three nights, the room was clean and well maintained, all of our requests were well taken care of, especially Ms.Arya and sharon from housekeeping were excellent at what they do. Will definitely come back to experience the great service again, cheers.

Dear Guest, It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform. We consider our people to be our greatest assets and I am elated to know that our team members especially Arya, Sharon and Rebika who are able to provide you with true experience of hospitability. I thank you for extending such kind words towards the team, we will certainly convey the same. We are proud to have an ambassador in you and look forward to welcoming you back Sincerely, Sita Lekshmi General Manager

Good location, clean , good safety

Customer review rating 4.5/5

Romsonlal R. Couples - 28/08/2021 Confirmed reviews ALL

The staff were all good, valve for money

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sita Lekshmi General Manager

Un Trained staff.

TripAdvisor rating 1.0/5

arshadhussain77 Business - 20/08/2021 TripAdvisor review

Filthy breakfast, the quality of break fast served was very bad. staff at the reception looked like security guards, untrained and unpleasant, not flexible even you ask any help their answer would be I need to check, for anything I need to check, I can't, I don't know, these kind of answers are unacceptable.

Dear Guest, Thank you for taking the time to tell us about your experience at ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sita Lekshmi General Manager

Rooms are average ...

TripAdvisor rating 3.0/5

bijucgeorge Business - 04/02/2021 TripAdvisor review

Hotel need to have some more Malayalam Channels like Flowers TV. I have asked the customer service to add the channel, but they are not helpful. Sports channels are very few... Rooms are OK. though location is very good..however if we look out of the window, you can see only concrete buildings..No good scenery..Value for money is average....

Dear Guest, Thank you for taking the time to tell us about your experience at ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sita Lekshmi General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in kochi