Novotel Kochi Infopark 5 stars

Customer review rating (ALL Rating) 4.1/5 1,011 reviews

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Description

Hotel extras

  • A premier 5-star business hotel in Kochi

  • Dine at The Square, a perfect mélange of local and international cuisine

  • 128 modern guest rooms with connecting rooms available

  • Versatile meeting spaces can accommodate upto 200 guests

  • In the vicinity of corporates like TCS, Cognizant, Wipro, IBS Software Services, KPMG, E&Y

Our accommodation(s)

Hotel location

Novotel Kochi Infopark

Kakkanad
682030 KOCHI
India

GPS:10.01525, 76.362833

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

THE SQUARE

A global concept with a delectable choice of Cuisines. Indulge in our signature dishes of hand-made noodles, pastas, grills & kebabs, freshly baked pizzas, cold stone ice creams and Asian, European and Indian specialities

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,011 reviews

Customer review rating 3.5/5

Hisham V. M. Couples - Confirmed reviews ALL

The wall looks wet and paint has gone and by seeing that getting discomfort

Dear Guest, Greetings of the day! Thank you for taking the time to leave your feedback about your stay at our hotel. We apologize for the inconvenience you experienced during your stay. I would like to connect further with you in order to understand your feedback better. Kindly advise your convenient time to enable the same. Sincerely, Amit Gosain General Manager Novotel Kochi Infopark

Customer review rating 4.0/5

Vivek O. P. Families - Confirmed reviews ALL

Good amenities and food. Service can be improved - lot of delays. No soap in toilet and a request for soap wasnt fulfilled on time

Dear Guest, Greetings of the day! Thank you for your Wonderful Rating. We are delighted that you enjoyed your stay and enjoyed the service provided by our staff. Your positive feedback motivates us to continue delivering excellent experiences. Sincerely, Amit Gosain General Manager Novotel Kochi Infopark

Customer review rating 5.0/5

Dinu D. Families - Confirmed reviews ALL

It was a wonderful experience at Novotel kochi. The food, hospitality, staff, restaurant manager especially Sushil and Avantika were very nice and welcoming always. We are looking forward to stay again in the coming days as kids enjoyed the food and stay.

Dear Guest, Greetings of the day! Thank you for your Wonderful Rating. We are delighted that you enjoyed your stay and enjoyed the service provided by our staff. Your positive feedback motivates us to continue delivering excellent experiences. Sincerely, Amit Gosain General Manager Novotel Kochi Infopark

Customer review rating 0.5/5

Ashish Y. C. Business - Confirmed reviews ALL

Made 3 calls to the reception to connect to in room dining and the executive said they will ask the in room dining personnel to give a call back but no one called. Out of frustration I ordered food via Zomato and physically informed at the reception to give plates and cutlery to the room and made two follow up calls for the same but nothing was provided.

Dear Guest, Greetings of the day! Thank you for taking the time to leave your feedback about your stay at our hotel. We apologize for the inconvenience you experienced during your stay. I would like to connect further with you in order to understand your feedback better. Kindly advise your convenient time to enable the same. Sincerely, Amit Gosain General Manager Novotel Kochi Infopark

Customer review rating 5.0/5

Pranjal S. Business - Confirmed reviews ALL

Had a comfortable stay. Staff is excellent. Everyone serves with a smile on their face. Hard working and helpful staff. Kudos to the entire team. Keep it up.

Dear Guest, Greetings of the day! Thank you for your Wonderful Rating. We are delighted that you enjoyed your stay and enjoyed the service provided by our staff. Your positive feedback motivates us to continue delivering excellent experiences. Sincerely, Amit Gosain General Manager Novotel Kochi Infopark

Other web-users rate our hotel

  • 254 reviews 8.5/10 Location
  • 862 reviews 7.9/10 Room
  • 2,628 reviews 9/10 Service
  • 9 reviews 6.7/10 WiFi
  • 1,127 reviews 8.7/10 Food
  • 479 reviews 7.4/10 Cleanliness
  • 411 reviews 8.4/10 Breakfast
  • 29 reviews 6.2/10 Bar

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Customer review rating (ALL Rating) 4.3/5 (678 reviews)

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