Novotel Kochi Infopark Hotel 5 stars

Customer review rating 4.8/5 732 reviews
Novotel Kochi Infopark
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Hotel extras

  • Steps away from your office in Kochi Infopark

  • Features 3 meeting rooms and can host from 20 to 200 guests

  • Treat yourself on our wellness floor at the inifity pool, gym, Spa & salon

  • Ultra modern rooms with WIFI & smart television connectivity

  • Unwind by the pool deck and refesh at The Sundeck Lounge

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • COCHIN INTERNATIONAL AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Thermal Spa
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Novotel Kochi Infopark

Kakkanad
682030
kochi
india

Tel: +9104846766666

Fax: (+91)04846766600

Contact email

Check-in from 14h00

Check out up to 12h00

  • NOVOTEL KOCHI INFOPARK :  

  • By plane

    COCHIN INTERNATIONAL AIRPORT At 25km / 15 miles - Shuttle paying

  • By train

    ERNAKULAM TOWN At 10km / 6 miles

  • By train

    ERNAKULLAM STATION At 12km / 7 miles

GPS :10.01525, 76.362833

Our accommodations

With modern, well designed rooms and suites offering option of king or twin beds, 49" LED TV, health faucet, minbar, tea and coffee machine, WIFI & access to fitness centre. Premier room offers additional features & facilities such as enhanced bathroom amenities, bathrobe, and slippers. You are sure to have a comfortable stay.

Accessible room

Superior Room with 1 king size bed.

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Room with 1 king-size bed

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Suite with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 56
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

A global buffet concept with a delectable choice of Cuisines. Indulge in our signature dishes of hand-made noodles, pastas, grills & kebabs, freshly baked pizzas, cold stone ice creams and Asian, European and Indian specialities

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BAR

Photo non contractuelle / Strictly non binding

The perfect setting to unwind and catchup with friends with soothing music to set the mood right

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SUN DECK BAR

Photo non contractuelle / Strictly non binding

Unwind and relax near the infinity pool. Your kind of space where you can have your favourite drink with a breath of fresh air and sink into scenic views.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 231

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Kochi Infopark

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

732 reviews

tripadvisor

TripAdvisor Rating 5.0/5

419 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good stay

Customer review rating 4.8/5

C. Families - 19/02/2020 Confirmed reviews ALL

Good hotel,great service, lovely pool and fantastic resturant.

Dear Nicholas C., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Excellent stay!

Customer review rating 4.8/5

Leah S. B. Business - 19/02/2020 Confirmed reviews ALL

It was a wonderful stay from day 1 til my last day at the hotel. The room was spacious and super clean! I also admired the hospitality from the staffs in the hotel especially Mahula from the reception. She was genuinely friendly and was very helpful, it was over all a 5 star service from her as she assisted me with my needs through out my stay! Would highly recommend this hotel. Thank you for the 5 star service!

Dear Leah Santiago B., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Mahula; she would be happy to read this. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager
Customer review rating 4.8/5

Mrs D. Business - 18/02/2020 Confirmed reviews ALL

Perfect as per usual

Dear Mansouria D., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Good stay

Customer review rating 4.8/5

Anonymous Business - 18/02/2020 Confirmed reviews ALL

It was a good experience to be there .but would request you to keep room slippers as it was not available and also dental kit as I had ask from the room service.

Dear Sonam K., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. We have noted your request and its been added for your future stays. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Nice hotel

Customer review rating 4.8/5

Feisal Friends - 16/02/2020 Confirmed reviews ALL

Nice hotel and clean rooms and some employees need more to be fast in some things that we order .

Dear Feisal Abdullah Haji k., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Great stay with great rooms and staff

Customer review rating 4.8/5

Soojee Business - 15/02/2020 Confirmed reviews ALL

Thought the rooms were clean and spacious and had all the necessary things. Also the staff were great. Service was top notch.

Dear SOOJEE K., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will share your feedback with Dhananjay, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

No smoking, otherwise good

Customer review rating 4.8/5

Mukesh S. Business - 14/02/2020 Confirmed reviews ALL

Pro - good location, very nice and friendly staff, clean rooms. Cons - no smoking allowed in rooms (a big dampener for me), hotel should earmark certain rooms as smoking rooms. food is just like all other hotels in same class.

Dear Group Captain M., Thank you for taking the time to tell us about your experience at the Novotel Kochi Infopark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chandan Thakur General Manager

excellent

Customer review rating 4.8/5

Akhil V. Business - 13/02/2020 Confirmed reviews ALL

The staff were very approachable and helpful. The breakfast and lunch was good. The suite was very good with comfortable furniture and the bed was comfortable too. The hotel is very clean throughout, and our room was spacious with everything that we needed. We would definitely stay here again ,would highly recommend a stay at this hotel.

Dear AKHIL .., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Enjoyed our stay.

Customer review rating 4.8/5

Mary M. Couples - 11/02/2020 Confirmed reviews ALL

We had checked in to celebrate our wedding anniversary and were pleasantly surprised when your guest relations staff Ms. Mahula Mukherjee surprised us with an anniversary cake, personally delivered to our room alongwith some of her colleagues. It was a very thoughtful gesture. We enjoyed everything about our stay and will definitely want to return.

Dear Mary M., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us. I have shared your feedback with the entire team and we are delighted to know you have enjoyed our hospitality food & Service. Thank you for recognizing Mahula she is happy to note that his efforts were so well appreciated.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Decent Stay, Not great

Customer review rating 4.8/5

Delhitraveller Business - 09/02/2020 Confirmed reviews ALL

The property is well located and well built. It has great features. But the service and quality of stay was not as expected. There are many areas the hotel does really well, but at the same time there are many areas where it can do better.

Dear Varun S., Thank you for taking the time to tell us about your experience at the Novotel Kochi Infopark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chandan Thakur General Manager

Good Experience

Customer review rating 4.8/5

Sanjeevi S. Business - 09/02/2020 Confirmed reviews ALL

Well trained staff & they were very helpful. Clean & big rooms . Good breakfast. Overall a very good experience. Money worth spent .

Dear Sanjeevi S., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General manager

wonderful!

Customer review rating 4.8/5

Dr. A. V. H. Business - 06/02/2020 Confirmed reviews ALL

wonderful!food was amazing!!

Dear Abheesh H., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Amazing service from the staff and very kind. Hotel was very clean and spacious as well.

Customer review rating 4.8/5

Harsheen K. Solo - 05/02/2020 Confirmed reviews ALL

I'm pleased to say that novotel kochi has been one of the best stays ever. Would love to come again. The staff was too kind to have understood what i wanted to eat but wasn't available and then gave me complimentary as a part. It has been an amazing customer service at kochi. Lovely place also with amazing poolside. Thanks.

Dear HARSHEEN k. B., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Value for money

Customer review rating 4.8/5

Sardool S. Families - 04/02/2020 Confirmed reviews ALL

Value for money Good clean rooms Good TV channels (a variety mix) Local breakfast dishes was good

Dear indra devi H., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

So-So

Customer review rating 4.8/5

Veronika Business - 03/02/2020 Confirmed reviews ALL

Hi, so the Hotel is overall very nice when you compare it to other hotels in that area. it is quite new, has a nice pool and is clean. The staff is very welcoming and extremely nice. Here the points that I did not like: MY room had a horrible smell, I have to admit that I did not ask to change the room as I arrived in the middle of the night and could not be bothered to move again. Secondly, the cleaning of the room was not the same every day, somethimes the bathroom was clean bt the bed not made. The bin in the bathroom was still dirty from the guest before. They could do better here and follow a standard procedure Thirdly, my colleague struggled with her room key for days and they could not get it sorted Regarding the breakfast: I would like to have an option next time to book the room without breakfast. The coffeee machine is quite slow and often broken. Also I do not find it very clean.

Dear Veronika B., Thank you for taking the time to tell us about your experience at the Novotel Kochi Infopark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chandan Thakur General Manager

Courteous Staff, Comfortable well equipped rooms

Customer review rating 4.8/5

Sivan Business - 02/02/2020 Confirmed reviews ALL

Staff that go out of the way to make your stay memorable, great spread at the restaurant, clean well appointed rooms, very quiet to help get that much needed sleep after a long tiring day.

Dear Sivan M., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Fantastic hotel stay

Customer review rating 4.8/5

Dr R. A. Friends - 29/01/2020 Confirmed reviews ALL

Very clean, hygenic and spacious rooms, not far from the city..food was descent. Staff is very friendly and courteous..good budget hotel for leisure or business travel.

Dear Rohit K., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Excellent Hotel, super friendly staff

Customer review rating 4.8/5

Mike S. Business - 29/01/2020 Confirmed reviews ALL

As someone who travels a lot a good hotel means quite a bit to me. The staff was exceptional. Specically the young lady who checked me in was super helpful. If you have to do business in InfoPark this hotel is a great place to stay.

Dear Michael S., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I would convey your message to our team member Habeeba, she would be happy to read this. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Good Stay.

Customer review rating 4.8/5

Joby G. Business - 28/01/2020 Confirmed reviews ALL

Novotel Kochi Inforpark is a wonderful property. good staff. nice rooms. i enjoyed the stay to the full.

Dear Joby G., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Good stay

Customer review rating 4.8/5

Mgt P. Business - 28/01/2020 Confirmed reviews ALL

it was nice

Dear Madhav govindrao taiwade P., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager
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