Customer review rating (ALL Rating) 4.1/5 1,084 reviews
With modern, well designed rooms and suites offering option of king or twin beds, 49" LED TV, health faucet, minbar, tea and coffee machine, WIFI & access to fitness centre. Premier room offers additional features & facilities such as enhanced bathroom amenities, bathrobe, and slippers. You are sure to have a comfortable stay.
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Novotel Kochi Infopark
Telephone +91 484 676 6666
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Access: 0 m / 0 mi 3 min walk / 1 min drive
Access: 10 km / 6.21 mi 30 min drive
Access: 12 km / 7.46 mi
Access: 23 km / 14.29 mi 40 min drive
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A global concept with a delectable choice of Cuisines. Indulge in our signature dishes of hand-made noodles, pastas, grills & kebabs, freshly baked pizzas, cold stone ice creams and Asian, European and Indian specialities
Our guest reviews
100% genuine reviews from our guestsFind out more
TripAdvisor rating 5.0/5
Paradise46187755816 Business - TripAdvisor review
All Staff were very friendly and helpful. Great experience overall. Clean rooms, dark shades for a good night sleep. good gym. Good Internet connection. Staff from restaurant are great, always open to explain Indian dishes and make recommendations.
Dear Guest, Thank you for taking the time to write a review about your recent experience at the Novotel Kochi Infopark. It is a pleasure to read that you enjoyed your stay with us. Your appreciation of our staff means a lot to us. I look forward to welcoming you back in the near future. Best Regards, Gayatri BIST General Manager
Info park Novotel visit or 21st March
Customer review rating 3.0/5
Nebu M. J. Business - Confirmed reviews ALL
While some staff made my stay very comfortable, some services were found lacking .. overall a mixed emotions I have for this short stay .. special mention of the F&B team Ms Nida Mon , she was very helpful and courteous.
Dear Nebu Mathew j., Thank you for taking the time to tell us about your experience at the Novotel Kochi Infopark. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. I would share your feedback with Nida and entire team as they would be really happy to read this. However your points regarding the improvements required in room service and house keeping has been noted with the utmost importance it deserves and we will ensure its upto the brand standards. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gayatri BIST General Manager
Room maintenance needs to be worked upon
Customer review rating 2.5/5
Anonymous Business - Confirmed reviews ALL
There were a couple of issues with the bathroom sink where the mechanism to open the water outlet was broken. Furthermore there were empty liquor bottles in the cupboard which were not removed by the house keeping staff unless it was highlighted. The breakfast arrangement was poor and the staff were not attentive to requests made.
Dear Abhinandan B., I am extremely sorry that I could not offer you a comfortable stay with us at Novotel Kochi Infopark. Your feedback is very important as it helps me to understand about the areas that require my urgent attention and I am grateful to you for highlighting. I have taken a careful note of your feedback and have taken it up very strongly with the concerned Department Heads of the hotel and personally looking into it and getting rectified immediately. It is not a norm to receive feedback such as this and you have my assurance that it will not happen again. I truly hope that you will give us an opportunity to serve you better in the near future. Sincerely, Gayatri BIST General Manager
Very warm and personalised service
Customer review rating 5.0/5
Sivan M. Business - Confirmed reviews ALL
Over the years the Novotel staff has almost become like family and the place a home away from home during work.
Dear Sivan M., Thank you for taking the time to write such positive comments. It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us. I have shared your feedback with the entire team and we are delighted to know you have enjoyed our hospitality food & Service. Thank you for recognizing Nida,Gopika,Islam and Abhi as they are happy to note that their efforts were so well appreciated. We all graciously await your return to Novotel Kochi Infopark in the not too distant future. Sincerely, Gayatri BIST General Manager
Nice stay and great staff
TripAdvisor rating 5.0/5
Regina T Business - TripAdvisor review
Hotel staff were very accommodating. I had breakfast during my stay and one of the staff- Mr.Gopal did a great job. His very kind,helpful and respectful. The options in the breakfast buffet were good. Hotel room is clean and cozy too. The location of the hotel is accessible .
Dear Regina, Thank you for your review and the kind words. We are pleased to hear that our warm hospitality, services, and the food met your expectations. Our team strives to provide every guest with a memorable stay and we are so glad that we were able to live up to your expectations. We look forward to welcoming you back. Best Regards, Gayatri BIST General Manager
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price