Novotel Kochi Infopark Hotel 5 stars

Customer review rating 4.6/5 1,062 reviews

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Novotel Kochi Infopark
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+ 24 Services

Hotel extras

  • Dine at The Square, a perfect mélange of local and international cuisine.

  • Versatile meeting spaces can accommodate upto 200 guests

  • In the vicinity of corporates like TCS, Cognizant, Wipro, IBS Software Services, KPMG, E&Y

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • COCHIN INTERNATIONAL AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Thermal Spa
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 3 Meeting room(s)
  • Congresses/conventions
  • Copy/print service available
Information message

Hotel location

Novotel Kochi Infopark

Kakkanad
682030 kochi
india

Tel: +9104846766666

Fax: (+91)04846766600

Check-in from 14h00

Check out up to 12h00

  • NOVOTEL KOCHI INFOPARK : 

  • By plane

    COCHIN INTERNATIONAL AIRPORT At 25km / 15 miles - Shuttle paying

  • By train

    ERNAKULAM TOWN At 10km / 6 miles

  • By train

    ERNAKULLAM STATION At 12km / 7 miles

GPS :10.01525, 76.362833

Our accommodation(s)

With modern, well designed rooms and suites offering option of king or twin beds, 49" LED TV, health faucet, minbar, tea and coffee machine, WIFI & access to fitness centre. Premier room offers additional features & facilities such as enhanced bathroom amenities, bathrobe, and slippers. You are sure to have a comfortable stay.

Superior Room with 1 king size bed.

Accessible room
  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Room with 1 king-size bed

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Room with 2 single beds

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

THE SQUARE

Type of cuisine: International

A global concept with a delectable choice of Cuisines. Indulge in our signature dishes of hand-made noodles, pastas, grills & kebabs, freshly baked pizzas, cold stone ice creams and Asian, European and Indian specialities

Menu (PDF)

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BAR

Non contractual photo

The perfect setting to unwind and catchup with friends with soothing music to set the mood right

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SUN DECK BAR

Non contractual photo

Unwind and relax near the infinity pool. Your kind of space where you can have your favourite drink with a breath of fresh air and sink into scenic views.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 231

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Kochi Infopark

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

1,062 reviews

tripadvisor

TripAdvisor Rating 5.0/5

448 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good

Customer review rating 3.5/5

Peaky B. Couples - 13/04/2021 Confirmed reviews ALL

worth the money you pay in my opinion.

Dear Amal J., Thank you for taking the time to tell us about your experience at the Novotel Kochi Infopark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samit Kazi General Manager

Location is OK.

Customer review rating 4.0/5

Vishnu R. Families - 11/04/2021 Confirmed reviews ALL

Experience was good. Staffs are co operative. Booked a superior room and unsatisfied, I didn't consider the booked room is a superior.

Dear Vishnu R., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samit Kazi General Manager

Peaceful Stay

Customer review rating 4.5/5

Suhail Couples - 10/04/2021 Confirmed reviews ALL

It was a short stay, and the place was very close to tourist attractions in and around Kochi and is placed at Infopark. This is one of the reasons why we chose Novotel. It was a great experience, neat and clean room with consistent housekeeping services and friendly front desk with quick processing to check-in and out.

Dear Suhail A., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samit Kazi General Manager

Good stay

Customer review rating 5.0/5

Shaheen Families - 05/04/2021 Confirmed reviews ALL

Everything was good. You need to improve the checkin and checkout time.

Dear Shaheen Muhammed N., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samit Kazi General Manager
Customer review rating 4.0/5

Janush Friends - 02/04/2021 Confirmed reviews ALL

Good stay. Couldn't smoke in the room though :( Definitely would visit again!

Dear Janush N., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samit Kazi General Manager
Customer review rating 4.5/5

Samson Families - 01/04/2021 Confirmed reviews ALL

Nice staff very good service nice bar and good service. very nice gym keep it up. Good luck.

Dear Samson E., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samit Kazi General Manager

Shower getting water logged

Customer review rating 2.5/5

Roopak Families - 30/03/2021 Confirmed reviews ALL

Had issues with air conditioning...but was later resolved Shower was getting water logged.

Dear Roopak G., Thank you for taking the time to tell us about your experience at the Novotel Kochi Infopark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chandan Thakur General Manager

Good times

Customer review rating 4.5/5

Shefin Couples - 30/03/2021 Confirmed reviews ALL

It's always a good time at Novotel infopark campus

Dear Shefin S., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Good stay

Customer review rating 5.0/5

Vishnupriya J. Couples - 28/03/2021 Confirmed reviews ALL

We had a great time. Well located, great stay, great service, great breakfast, everything was really good

Dear Vishnupriya J., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Good Stay

Customer review rating 4.0/5

Prasanth H. Couples - 27/03/2021 Confirmed reviews ALL

Booking was quite easy. Friendly treatment at front office. However experienced non attention at the bar. Bar staff was extremely hard to find

Dear Prasanth H., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Comfortable and Clean

Customer review rating 5.0/5

Tania Families - 27/03/2021 Confirmed reviews ALL

Always love to come back to this hotel..Friendly,professional and polite staffs..Amazing customer service..

Dear TANIA D., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Great Ambience

Customer review rating 5.0/5

Dr P. G. Families - 27/03/2021 Confirmed reviews ALL

It is a good place for stay with family. The staff are extremely cooperative. The housekeeping team were so patient with our children's demands for various amnetiesThr gym, pool area etc are well maintained. The security system of the hotel is also commendable. We felt safe to leave our kids in the hotel alone while me and my husband had to go out. The assurance from the reception staff was also relieving. Overall we had a great time staying in your property and will definitely choose the same in our next trip too

Dear Praseetha G., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

suberb stay

Customer review rating 4.0/5

Amal R. Business - 23/03/2021 Confirmed reviews ALL

The rooms, bathrooms etc were great. But the wifi was very poor and you won't even get 1 mbps speed. When you pay a premium, and the amenities mention 'wifi' , it should have been better

Dear Amal R., Thank you for taking the time to tell us about your experience at the Novotel Kochi Infopark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chandan Thakur General Manager

Great ambience and Best service

Customer review rating 5.0/5

Vishnu P. S. Friends - 23/03/2021 Confirmed reviews ALL

It is the best value 5 star experience one can get in Kochi

Dear Vishnu P., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Beautiful Property and Professional Staffs

Customer review rating 4.5/5

Aslam Couples - 22/03/2021 Confirmed reviews ALL

The overall stay experience was great. Checking in was hassle free and staffs were professional. Rooms were clean and tidy. Finding parking was an issue as the hotel was filled with natives visiting the Bar.

Dear Aslam K., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Short stay but a good one

Customer review rating 4.0/5

Thousif R. Business - 22/03/2021 Confirmed reviews ALL

Check-in took a bit of time, 1-2 toiletries provided were expired by 2 weeks, but other than that everything was perfect. Ther guest service was fast, the room was impeccably clean. would love to stay again.

Dear Thousif R., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

5 star rated interior and few appliance with two star rated staff and services

Customer review rating 2.0/5

Nikhil Solo - 22/03/2021 Confirmed reviews ALL

It was quite disappointing for a five-star international hotel. I actually choose this 5-star hotel over a 3-star thinking I would have a grant experience. You can imagine who became the fool. Hotel management was extremely poor. The staff there barely had any experience in hotel management. Even there language and tone were not professional. Making lame excuses for there incompetence. The so-called restaurant looks more like a cafeteria. I do understand this a pandemic period. Corona is no excuse for mediocre service in a 5-star hotel. Why do you run a 5-star hotel if weren't prepared for it. When some hear 5-star there expectation would be 5-star. There was some confusion in reception and they made me wait almost half an hour to get the room I prebooked and they had an arrogant tone. What did I do for there confusion on reception? There was another guy in reception but both were attending one person. He could have at least checked on me if mine could have been cleared faster. At least they could have given me a nicer room or at least a quiet one. First time in my life I was not able to sleep in the hotel due to noise within the corridor. The neighbours so loud it kept waking me up all night. I tried calling nobody attended. Why did they assign someone right next to my room when there was an entire hotel with empty rooms. I called a day before to let them know I was coming still when I came to the rooms it was seriously stained and dusty. How can a five-star hotel be stained or be dusty? I even tried calling the staff to do the cleaning while I was there in my room. The guy was like he never clean a room before so had to let him go so he won't ruin my mood any more. The only reason I am not giving a lower rating than what I have given is that breakfast was available on time and it tasted good, they didn't delay me at checkout and some five-star appliances and interiors outside the room. Even those showed signs of wear and tear. Thanks for letting me know to give feedback now I shall remember where not to go or recommend.

Great stay

Customer review rating 4.5/5

Ar.vinu D. Solo - 21/03/2021 Confirmed reviews ALL

Lovely and comfortable Must comment on how great the staff is especially Habeeba at the desk.she directed me to all accor app

Dear Vinu D., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

Nice pool

Customer review rating 3.0/5

Anonymous Couples - 21/03/2021 Confirmed reviews ALL

Doesn't have the amenities of a 5star hotel. Okay as a 3 star business hotel.Nothing great or remarkable.

Dear Sherin N., Thank you for taking the time to tell us about your experience at the Novotel Kochi Infopark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chandan Thakur General Manager

Super service

Customer review rating 5.0/5

Vidyadutt Families - 20/03/2021 Confirmed reviews ALL

We stayed at Novotel Indopark Kochi four nights and we had a very good stay. The rooms were spacious and clean. The breakfast was awesome and was much above our expectations. We also ordered lunch and dinner some days and those food were also good. The staffs are compassionate, courteous, polite and helpful. Our daughter fell sick in between the stay and we had to call the housekeeping staffs many times. Not only they sent the staffs immediately but also the staffs who cam were also polite and helpful. The kitchen also made some food customised for my daughter while she was sick. We also experienced their weekend barbecue and that was also really nice. Overall, we are extremely satisfied with the service and quality of the hotel, behaviour of the staffs and their food.

Dear Vidyadutt P., We very much appreciate your comments regarding your stay at the Novotel Kochi Infopark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chandan Thakur General Manager

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