Novotel Kochi Infopark 5 stars

Customer review rating (ALL Rating) 4.1/5 1,084 reviews

Hotel extras

  • Dine at The Square, a perfect mélange of local and international cuisine.

  • Versatile meeting spaces can accommodate upto 200 guests

  • In the vicinity of corporates like TCS, Cognizant, Wipro, IBS Software Services, KPMG, E&Y

ALLSAFE approved hotel

Our accommodation(s)

With modern, well designed rooms and suites offering option of king or twin beds, 49" LED TV, health faucet, minbar, tea and coffee machine, WIFI & access to fitness centre. Premier room offers additional features & facilities such as enhanced bathroom amenities, bathrobe, and slippers. You are sure to have a comfortable stay.

Hotel location

Novotel Kochi Infopark

682030 KOCHI

GPS:10.01525, 76.362833

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


A global concept with a delectable choice of Cuisines. Indulge in our signature dishes of hand-made noodles, pastas, grills & kebabs, freshly baked pizzas, cold stone ice creams and Asian, European and Indian specialities

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,084 reviews

TripAdvisor Rating  5.0/5  862 reviews

Certificate of excellence 2022


TripAdvisor rating 5.0/5

Paradise46187755816 Business - TripAdvisor review

All Staff were very friendly and helpful. Great experience overall. Clean rooms, dark shades for a good night sleep. good gym. Good Internet connection. Staff from restaurant are great, always open to explain Indian dishes and make recommendations.

Dear Guest, Thank you for taking the time to write a review about your recent experience at the Novotel Kochi Infopark. It is a pleasure to read that you enjoyed your stay with us. Your appreciation of our staff means a lot to us. I look forward to welcoming you back in the near future. Best Regards, Gayatri BIST General Manager

Info park Novotel visit or 21st March

Customer review rating 3.0/5

Nebu M. J. Business - Confirmed reviews ALL

While some staff made my stay very comfortable, some services were found lacking .. overall a mixed emotions I have for this short stay .. special mention of the F&B team Ms Nida Mon , she was very helpful and courteous.

Dear Nebu Mathew j., Thank you for taking the time to tell us about your experience at the Novotel Kochi Infopark. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. I would share your feedback with Nida and entire team as they would be really happy to read this. However your points regarding the improvements required in room service and house keeping has been noted with the utmost importance it deserves and we will ensure its upto the brand standards. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gayatri BIST General Manager

Room maintenance needs to be worked upon

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

There were a couple of issues with the bathroom sink where the mechanism to open the water outlet was broken. Furthermore there were empty liquor bottles in the cupboard which were not removed by the house keeping staff unless it was highlighted. The breakfast arrangement was poor and the staff were not attentive to requests made.

Dear Abhinandan B., I am extremely sorry that I could not offer you a comfortable stay with us at Novotel Kochi Infopark. Your feedback is very important as it helps me to understand about the areas that require my urgent attention and I am grateful to you for highlighting. I have taken a careful note of your feedback and have taken it up very strongly with the concerned Department Heads of the hotel and personally looking into it and getting rectified immediately. It is not a norm to receive feedback such as this and you have my assurance that it will not happen again. I truly hope that you will give us an opportunity to serve you better in the near future. Sincerely, Gayatri BIST General Manager

Very warm and personalised service

Customer review rating 5.0/5

Sivan M. Business - Confirmed reviews ALL

Over the years the Novotel staff has almost become like family and the place a home away from home during work.

Dear Sivan M., Thank you for taking the time to write such positive comments. It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us. I have shared your feedback with the entire team and we are delighted to know you have enjoyed our hospitality food & Service. Thank you for recognizing Nida,Gopika,Islam and Abhi as they are happy to note that their efforts were so well appreciated. We all graciously await your return to Novotel Kochi Infopark in the not too distant future. Sincerely, Gayatri BIST General Manager

Nice stay and great staff

TripAdvisor rating 5.0/5

Regina T Business - TripAdvisor review

Hotel staff were very accommodating. I had breakfast during my stay and one of the staff- Mr.Gopal did a great job. His very kind,helpful and respectful. The options in the breakfast buffet were good. Hotel room is clean and cozy too. The location of the hotel is accessible .

Dear Regina, Thank you for your review and the kind words. We are pleased to hear that our warm hospitality, services, and the food met your expectations. Our team strives to provide every guest with a memorable stay and we are so glad that we were able to live up to your expectations. We look forward to welcoming you back. Best Regards, Gayatri BIST General Manager

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Other web-users rate our hotel

  • 191 reviews 6.5/10 Location
  • 782 reviews 6.4/10 Room
  • 1,148 reviews 7.5/10 Service
  • 19 reviews 8.4/10 WiFi
  • 515 reviews 6.3/10 Food
  • 374 reviews 5.9/10 Cleanliness
  • 201 reviews 6.6/10 Breakfast

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