Hotel de l'Opera Hanoi - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 1,065 reviews

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29 Trang Tien street, Hoan Kiem district, 10000 HANOI, Vietnam

Description

Hotel extras

  • Located minutes from Hanoi Opera House & Hoan Kiem Lake

  • 5-Star service and facilities

  • A sleek & contemporary design seeped in history and culture

  • Sophisticated rooms with plush beds, wooden floors, and spacious bathrooms

  • 8-stories indoor atrium - a contemporary architectural marvel with a glass ceiling

Our accommodation(s)

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Hotel location

Hotel de l'Opera Hanoi - MGallery Collection

29 Trang Tien street, Hoan Kiem district
10000 HANOI
Vietnam

GPS:21.024762, 105.855616

Telephone
Fax +84 24 6282 2888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,065 reviews

TripAdvisor Rating  4.5/5  2,104 reviews

Certificate of excellence 2024

Well located but badly maintained

Customer review rating 1.0/5

Cipriano C. Friends - Confirmed reviews ALL

Location is great, but my door wasn’t closing, I had to contact the front desk who send someone to repair it and took over an hour! I missed my dinner reservation because of this! The stag just said sorry and moved one, I missed an entire night.

Dear Mr. C., Thank you so much for taking your precious time to tell us about your experience at the Hotel de l'Opera Hanoi - MGallery. On behalf of the team, I am so sorry and sincerely regret to learn that your stay experience was affected by the door lock issue. I have personally taken note of your room accommodation and will be following-up with our team merely to ensure the issues are promptly rectified. Thank you once again for reaching out to us and trust your travels have you well. We do look forward to having the opportunity to welcoming you back in the not so distant future and to ensure your next stay is looked after and well improved upon. Your Sincerely, Jennifer Dang (Ms.) Quality Improvement Manager

Amazing staff! Wonderful location.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Rooms are incredible. Staff so helpful with advice.

Dear Cliff Douglas M., We very much appreciate your comments regarding your stay at the Hotel de l'Opera Hanoi - MGallery Collection. It is always a pleasure to receive positive feedback and especially if it concerns our team. I will share your comments with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto J. Lugo-Vina General Manager Hotel de l'Opera Hanoi, MGallery

Customer review rating 4.5/5

S. Couples - Confirmed reviews ALL

Especially thankful to concierge who noticed our credit card fell out of pocket when pulling out phone to take a picture. We had gone on elevator and tried to get in touch with us and finally searched us out to return our card. ❤️

Dear James Thomas S., We very much appreciate your comments regarding your stay at the Hotel de l'Opera Hanoi - MGallery Collection. Thank you so much for your recent stay and for the very nice feedback with regards to our team's dedicated level of service particularly our concierge team member who well looked after you. I will be sure to let them know of your nice comments. In the meantime, thank you once again for your recent stay here with us in the beautiful French Quarter in Hanoi and do hope to have the privilege to welcome you back again soon, should the opportunity allow. Kind Regards, Alberto J. Lugo-Vina -General Manager

Central Location lovely Welcome

Customer review rating 4.5/5

The B. Couples - Confirmed reviews ALL

Chose this hotel for its location and was delighted to be given such a warm welcome. Rooms are well clean and well equipped and you have all you need. Breakfast buffet excellent lots of choice and every morning we we greeted with smiles. Bar is good for snacks and canapés. Would recommend

Dear Janet B., We very much appreciate your comments regarding your stay at the Hotel de l'Opera Hanoi - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto J. Lugo-Vina General Manager Hotel de l'Opera Hanoi, MGallery

Good location and comfortable stay

Customer review rating 4.0/5

Jennifer Families - Confirmed reviews ALL

Hotel is walking distance to shops. I enjoyed the hotel bar and also the room. Room Is clean and comfortable.

Dear Lien Pei M., We very much appreciate your comments regarding your stay at the Hotel de l'Opera Hanoi - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto J. Lugo-Vina General Manager Hotel de l'Opera Hanoi, MGallery

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Other web-users rate our hotel

  • 341 reviews 9.6/10 Location
  • 445 reviews 7.3/10 Room
  • 566 reviews 9.3/10 Service
  • 9 reviews 8.3/10 WiFi
  • 175 reviews 9.3/10 Food
  • 168 reviews 8/10 Vibe
  • 166 reviews 9.3/10 Breakfast
  • 86 reviews 7.3/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.