Novotel Lodz Centrum 4 stars

Customer review rating (ALL Rating) 4.7/5 1,622 reviews

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Novotel Lodz Centrum - Image 1
Novotel Lodz Centrum - Image 2
Novotel Lodz Centrum - Image 3
Novotel Lodz Centrum - Image 4
al. Piłsudskiego 11a, 90-368 Lodz, Poland

Description

Hotel extras

  • 5 minutes' walk to Piotrkowska street and close to Galeria Lódzka (shopping mall)

  • Winner of Travellers TM Choice 2015 Award

  • Free bicycle rental for guests

  • Playroom for kids with games console

  • Self-service business center

Our accommodation(s)

Hotel location

Novotel Lodz Centrum

al. Piłsudskiego 11a
90-368 Lodz
Poland

GPS:51.759264, 19.462527

Telephone
Fax +48 42 254 39 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO SQUARE LOUNGE BAR

Non contractual photo

Novo2 bar lounge - perfect place to relax and meet-both socially and for business which serves light dishes from different parts of world, including organic, gluten-free, and vegetarian options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,622 reviews

TripAdvisor Rating  4.5/5  878 reviews

Customer review rating 5.0/5

Aleksander J. Business - Confirmed reviews ALL

Super

Szanowny Panie Aleksandrze, Dziękujemy za Pana pozytywną opinię. Cieszymy się, że pobyt w Novotel Łódź Centrum spełnił Pana oczekiwania. Serdecznie zapraszamy ponownie! Pozdrawiam, Gabriela Muszyńska Kierownik ds. Relacji z Gośćmi

Customer review rating 1.5/5

Rafal M. Families - Confirmed reviews ALL

We have booked one night through our all accor and decided to extend for one more night i have the membership account details to the gentleman but he have decided not to use instead he charged us standard price plus i haven't received points on my account for that extra night. !!!

Dear Mr. Rafal, Thank you very much for taking the time to share your feedback with us. We are truly sorry to read that your recent experience at our hotel did not meet your expectations, especially regarding the handling of your ALL – Accor Live Limitless membership and the allocation of points. Please accept our sincere apologies for the inconvenience and disappointment this situation has caused. We completely understand how important it is for our valued members to enjoy the full benefits of their loyalty status during every stay. Your comments have been passed on to our Front Office Manager, who is already reviewing the situation to ensure that such misunderstandings do not occur in the future. We would also like to kindly inform you that ALL points for a stay are typically credited within 14 days after check-out. We assure you that your points should appear in your account soon. Once again, we are truly sorry that your experience was not as smooth and enjoyable as it should have been. We genuinely appreciate you bringing this matter to our attention - your feedback helps us improve the service we offer to all our Guests. For any future reservations, we kindly encourage you to contact us directly at H7… Our team will be happy to assist you with your booking and ensure that all loyalty benefits are properly applied. With warm regards, Gabriela Muszyńska Guest Experience Manager

Customer review rating 5.0/5

Aleksander H. Families - Confirmed reviews ALL

fast check in. full service

Dear Aleksander H., Thank you for your positive feedback regarding your recent stay at Novotel Łódź Centrum. We are pleased to hear that you enjoyed our central location, clean facilities, and efficient service. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Best regards, Gabriela Muszyńska Guest Experience Manager

Customer review rating 4.5/5

Maciej S. Business - Confirmed reviews ALL

super

Szanowny Panie Macieju, Cieszymy się, że pobyt w Novotel Łódź Centrum spełnił Pańskie oczekiwania. Dziękujemy za pozytywną opinię. Serdecznie zapraszamy ponownie! Pozdrawiam, Gabriela Muszyńska Kierownik ds. Relacji z Gośćmi

Customer review rating 4.0/5

Alicja M. Solo - Confirmed reviews ALL

Clean room with sound proof doors and blackened curtains, nice bathroom with big mirrors, one full size mirror in the hall also a plus ;) There were few downsizes though : no teaspoons (not sure why??); no coffee machine like in other Novotel hotels I stayed- there was though standard kettle with tea and coffee sachettes (good selections of teas ;). Limited TV channels - only few working and no option for lighting - multiple lamps in the room though you could only light on all of them (at the same time) or none (switching off) ??? - maybe the issues were only in my room - hard to say.

Dear Ms. Alicja, Thank you very much for sharing such a detailed review of your recent stay with us. We are delighted to read that you appreciated our convenient location, the quiet and comfortable rooms, as well as the cleanliness and thoughtful amenities such as blackout curtains and mirrors — your recognition truly means a lot to our team. We also sincerely appreciate your constructive feedback regarding the room equipment. We apologize for the missing teaspoons and for the absence of a coffee machine in your room. Please note that coffee machines are available in our higher-standard rooms, while standard rooms are equipped with kettles and a selection of teas and coffees — as part of our consistent Novotel offering. Regarding the TV channels and the lighting system, we are grateful that you brought this to our attention. Our maintenance team will inspect the room to ensure everything functions properly and to prevent any recurrence of such issues. We are always committed to providing a seamless and comfortable experience, and your feedback plays a key role in that process. We hope to have the pleasure of welcoming you back soon and providing an even better experience next time. Best regards, Gabriela Muszyńska Guest Experience Manager

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Other web-users rate our hotel

  • 499 reviews 9.3/10 Location
  • 563 reviews 8.4/10 Room
  • 681 reviews 9.7/10 Service
  • 13 reviews 9.6/10 WiFi
  • 447 reviews 9.6/10 Breakfast
  • 206 reviews 9.2/10 Cleanliness
  • 151 reviews 9.6/10 Vibe

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Legal information PDF

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.