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Novotel Lodz Centrum Hotel 4 stars

TripAdvisor rating 4.5/5 796 reviews
Novotel Lodz Centrum
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+ 23 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • 5 minutes' walk to Piotrkowska street and close to Galeria Lódzka (shopping mall)

  • Winner of Travellers TM Choice 2015 Award

  • Free bicycle rental for guests

  • Playroom for kids with games console

  • Self-service business center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage
  • Bicycles rental
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Lodz Centrum

al. Piłsudskiego 11a
90-368
lodz
poland

Tel: +48422543900

Fax: (+48)422543999

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS NR 57 :   57 SIENKIEWICZA

  • TRAM NR 2, 6, 11, 13 :   2, 6, 11, 13 MICKIEWICZA

  • TRAM NR 8, 10, 14 :   8,10,14 SIENKIEWICZA

  • By plane

    PORT LOTNICZY LODZ At 6.7km / 4.16 miles

  • By plane

    WARSAW AIRPORT At 131km / 81.4 miles

  • By train

    LODZ FABRYCZNA At 1.6km / 0.99 miles

  • By train

    LODZ KALISKA At 3km / 1.86 miles

  • By train

    PKP LODZ KALISKA At 3km / 1.86 miles

GPS :51.759264, 19.462527

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room

  • Max. number of persons: 3
  • Area: From 24m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Superior Room with sofa

  • Max. number of persons: 4
  • Area: From 24m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Executive room

  • Max. number of persons: 2
  • Area: From 24m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with twin beds

  • Max. number of persons: 2
  • Area: From 24m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

MyRoom: Time to relax

  • Max. number of persons: 3
  • Area: From 24m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Suite

  • Max. number of persons: 4
  • Area: From 49m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

NOVO SQUARE LOUNGE BAR

Type of cuisine: International

Lunch

12:00 - 19:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO SQUARE LOUNGE BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 161 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 144 people

Find out more

Our guest reviews for
Novotel Lodz Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,303 reviews

tripadvisor

TripAdvisor Rating 4.5/5

796 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.6/5

Arkadiusz Business - 04/12/2019 Confirmed reviews ALL

As always, the highest level of service, nice, fast, efficiently without complaint. I really recommend.

Dear Arkadiusz, thank you for the best rating our service and left very nice words about your last stay. We are glad that you always feel very well in our hotel. See you next time at Novotel Łódź Centrum :) Regards, Karolina Wojcieszak Guest Experience Manager

ok

Customer review rating 4.6/5

Anonymous Business - 03/12/2019 Confirmed reviews ALL

everything fine

Dear Peter, we are really happy that your last visit in our hotel was very comfortable and pleasurable. Thank you for completed survey and high rating our service. We hope to see you soon at Novotel Łódź Centrum :) Regards, Karolina Wojcieszak Guest Experience Manager

Friendly and helpful staff

Customer review rating 4.6/5

Julie Friends - 03/12/2019 Confirmed reviews ALL

Stayed for 3 nights. Clean, spacious rooms. Excellent location for Piowstrowska. Reception all helpful and friendly. Good value for money.

Dear Julie, satisfaction of our Guests is always our priority. Thank you for the best rating our service and special appreciate comfortable room, location and staff. We are really happy that our service met your all expectations. We hope you will visit us in the near future :) Regards, Karolina Wojcieszak Guest Experience Manager

Pretty good

Customer review rating 4.6/5

Mike Business - 02/12/2019 Confirmed reviews ALL

Everything was alright with my stay at the hotel. The only thing that was negative was that the information sheet in the hotel room regarding the opening hours for the gym was incorrect. In the folder it said that the gym was open 24 hours, but in reality it was open between 6am to 11 pm. I'm pretty sure I didn't read wrong.

Dear Mika, thank you for left opinion after stay in our hotel. We are really happy that you spent nice time with us. Our gym is open between 6am to 11pm but for special wishes of our Guests we can open gym (you can only contact with reception). We hope you will visit us in the near future :) Regards, Karolina Wojcieszak Guest Experience Manager

Always a good hotel

Customer review rating 4.6/5

Simone Business - 25/11/2019 Confirmed reviews ALL

Friendly and always available staff, breakfast with great variety of choice and good quality. Spacious room and very comfortable bed

Dear Simone, We are very glad to read that you spent a nice time in our hotel and our service met with your expectations. It is our hope that we will have an opportunity to welcome you again in future! Regards, Karolina Wojcieszak Guest Experience Manager

Everything but the mattresses was great

Customer review rating 4.6/5

Anonymous Business - 25/11/2019 Confirmed reviews ALL

I find European hotel mattresses to generally be much firmer than I prefer, and I tend to wake up with a stiff/sore back after sleeping on them. This is not unique to Novotel, but an option for a softer mattress would probably be greatly appreciated by many. Additionally, a more comfortable seating option for long-term sitting could be nice. I was there over the weekend and spent several hours of each day being lazy and streaming Netflix. While the couch in the room is perfectly fine for short periods like having a quick dinner or sitting to put shoes on, etc. it's not the most comfortable for longer-term sitting like binge-watching a series. Neither of these are major criticisms, and indeed my overall experience was very good. These are just the two things I can think of to offer feedback about.

Dear Daniel, thank you for sharing your experiences after stay in our hotel. We are really happy that our service met with your expectations and you felt very well at Novotel Łódź Centrum. Of course I will share your suggestions with my team. See you again in the future! :) Regards, Karolina Wojcieszak Guest Experience Manager

Good overnight

Customer review rating 4.6/5

Kirsi V. Business - 22/11/2019 Confirmed reviews ALL

All in all good place to overnight in Lodz: all what I need (incl gym) and short distance from the office. Breakfast a bit different on what I am used i.e. missing real brown bread and toppings on bread are different. I was promised to send a receipt of stay (room cost) over the email but it has not yet arrived.

Dear Kirsi, thank you for sharing experiences after your next stay in our hotel. Opinion our Guests is always important for us. We sent your invoice in separate email. We are sorry for inconvenience. See you at Novotel Łódź Centrum in the future :) Regards, Karolina Wojcieszak Guest Experience Manager

Awesome place!

TripAdvisor rating 4.5/5

IssabelCosplay Business - 20/11/2019 TripAdvisor review

Clean, comfortable, and well designed rooms. Tasty and healthy breackfast with a lot of choices. Nice people around, everyone was super helpful and friendly. Definatly Novotel quality. Very good localisation, close to the city center. Totally recomend!

Dear IssabelCosplay, It is a big pleasure for us that you feel very good in our hotel. Thank you for special appreciate our staff, tasty breakfast and location. I will share your opinion with my team and I am sure that it will be the motivation for effective work :) See you soon :) Regards, Karolina Wojcieszak Guest Experience Manager

I had nice experience staying at novotel lodz.

Customer review rating 4.6/5

Ryan R. R. Business - 19/11/2019 Confirmed reviews ALL

I enjoyed staying at novotel lodz. Will be back next year. My points werent reflected though, I stayed for 2 weeks so I hope it would.

Dear Ryan Ronel Bala, thank you for sharing opinion after stay in our hotel. We are really happy that you spent nice time with us and our service met with your expectations. I would like to inform you that your points was earned on your account. See you next year :) Regards, Karolina Wojcieszak Guest Experience Manager

Very busy

Customer review rating 4.6/5

Anonymous Business - 15/11/2019 Confirmed reviews ALL

I stay regularly in Novotel Lodz, but it seems to get more busy, which is making the stay less relaxed. Breakfast is very busy and somehow the set up of buffet and seating area is not efficient. In the evening a large group of students arrived, causing lots of noise and waiting time at the elevators and also during the night.

Dear Francina, thank you for sharing opinion after stay in our hotel. Every feedback from our Guests is really important for us. I am sorry that you experienced not comfortable situations during stay. We hope you will give us the chance to show you high quality service! Regards, Karolina Wojcieszak Guest Experience Manager

Wonderful and comfortable experience!

Customer review rating 4.6/5

Mark D. C. Business - 12/11/2019 Confirmed reviews ALL

Room is clean, spacious, and comfortable. I love my stay here and will definitely go back here. Just a suggestion, please have the Smart TV fix and connected to wi-fi. This will gave more experience as we can connect to Netflx, Youtube, etc. If cannot be fixed, please have a VGA/HDMI connector in case the person has laptop. Other than that, overall stay was superb and will definitely go back here next year

Dear Mark Anthony, we are really happy that you spent a very nice week in our hotel. Every day our team strive to provide a high quality service. I will share your observations with Technical Manager and I am sure that we can do something with this problem and we will find the best solution for you. See you next time! :) Regards, Karolina Wojcieszak Guest Experience Manager
Customer review rating 4.6/5

Anonymous Business - 09/11/2019 Confirmed reviews ALL

My reservation that was confirmed via e- mail was not properly reflected in the hotel system, so I was confronted with the lack of the room at my arrival. The room was finally provided, but such situations should not happen.

Dear Mr. Sołtysiak, On behalf of our whole team I would like to say that I am deeply sorry for the inconvenience you experienced during your last stay. I am grateful for your feedback, since satisfaction of our Loyalty Members is of highest importance to us. We will make sure to prepare all benefits according to your Platinum Status and meet your expectations next time you visit us. I would like to encourage you to contact me or our Guest Experience Manager to talk about the details of the forementioned stay. Kind Regards, Magdalena Żandecka, Le Club AccorHotels Ambassador

Good Downtown Hotel

Customer review rating 4.6/5

Holgert Business - 27/10/2019 Confirmed reviews ALL

Great time and Service at the Hotel

Dear Holger, thank you for sharing your experiences after stay in our hotel. Satisfaction of our Guest is always our priority. It is a big pleasure for us that our service met with your expectations and you spent a very nice time in our hotel. See you next time at Novotel Łódź Centrum :) Regards, Karolina Wojcieszak Guest Experience Manager

Nice hotel

Customer review rating 4.6/5

Nick Business - 22/10/2019 Confirmed reviews ALL

pleasant

Dear Nicholas, satisfaction of our Guests is always a big pleasure for us. Every day our team are always strive to provide a high quality service. Thank you for good rating and completed a survey. We hope you will visit us in the future! Regards, Karolina Wojcieszak Guest Experience Manager

Price worthy

Customer review rating 4.6/5

M Business - 17/10/2019 Confirmed reviews ALL

Clean and fresh. Breakfast is good. The gym could be better equipped.

Dear Milla, Thank you for choosing our hotel and sharing your opinion. We are glad that our hotel meet your expectations. Please feel always warmly welcome at our hotel! Regards, Karolina Wojcieszak Guest Experience Manager

Easy as normally

Customer review rating 4.6/5

Anonymous Business - 16/10/2019 Confirmed reviews ALL

It was ok, room was little bit too cold and bed too hard but overall visit was ok

Dear Noora, thank you for sharing your experience after stay in our hotel. Satisfaction of our Guests is always our priority. I will share your observations with my team. We hope you will visit us in the future! :) Regards, Karolina Wojcieszak Guest Experience Manager

Very good

Customer review rating 4.6/5

Anonymous Solo - 13/10/2019 Confirmed reviews ALL

Very good from the arrival to my departure

Dear William, We are very glad to read that you have chosen our hotel during your trip in Łódź. We are really happy that our service met with your expectations. Thank you for your great opinion. It is our hope that we will have an opportunity to welcome you again in future! Regards Karolina Wojcieszak Guest Experience Manager

I like to stay in your hotels :)

Customer review rating 4.6/5

Anonymous Business - 10/10/2019 Confirmed reviews ALL

only one remark regarding my last stay - please focus on dust in baseboard area. It seams that vacuum cleaner was not used for a long time... Everything else was really ok :)

Dear Sabina, thank you for left opinion after your last stay in our hotel. We are really happy that you spent a very nice time with us. I shared your observations about baseboard area with Housekeeping Manager. We are really for the inconvenience. See you next time! Regards, Karolina Wojcieszak Guest Experience Manager

Average

Customer review rating 4.6/5

Anonymous Business - 09/10/2019 Confirmed reviews ALL

Room should be vacuumed every day and aircondition cleaned regularly. Now dust was everywhere and eyes like tomatoes in the morning and allergy reaction was heavy. Also bathroom sink didn't work at all. Products were out on breakfast too. Real orange juice must be available in 4 star hotel too. So average 3 star stay.

Dear Risto, thank you for sharing your opinion after stay in our hotel. We are really sorry that our service did not meet your all expectations and you suffered from allergic reaction. I talked about this situation with Housekeeping team. Before your arrival room was carefully vacuumed. Every day we dust in rooms our Guests and air-conditioning is cleaned regularly. We would like to inform you that we have available freshly squeezed juice from orange. You should ask our staff for preparation . We hope you will give us the chance in the future to show you high quality service and we will prepare your room according to your health requirements. Regards, Karolina Wojcieszak Guest Experience Manager

Great hotel - but I always have to chase for the invoice via email

Customer review rating 4.6/5

Kasper Business - 07/10/2019 Confirmed reviews ALL

Great rooms - I don't know why I was given a Handicap room, which way annoying as the light switch and alarm are next to each other. I never get the invoice via email until I have chased a few times

Dear Kasper, thank you for sharing your opinion after last stay in our hotel. We are really sorry that our service did not meet your expectations. I will share your observations with my team and I am sure that your next stay will be more comfortable. See you next time! :) Regards, Karolina Wojcieszak Guest Exp
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