Novotel Lodz Centrum Hotel 4 stars

Customer review rating 4.6/5 4,794 reviews

ALLSAFE approved hotel

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Room 1

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Children's age

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Novotel Lodz Centrum
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+ 21 Services

Hotel extras

  • 5 minutes' walk to Piotrkowska street and close to Galeria Lódzka (shopping mall)

  • Winner of Travellers TM Choice 2015 Award

  • Free bicycle rental for guests

  • Playroom for kids with games console

  • Self-service business center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • MassagePaying
  • Bicycles rental
Business services
  • 7 Meeting room(s)
  • Copy/print service available

Hotel location

Novotel Lodz Centrum

al. Piłsudskiego 11a
90-368 lodz
poland

Tel: +48422543900

Fax: (+48)422543999

Check-in from 14h00

Check out up to 12h00

  • BUS NR 57 :  57 SIENKIEWICZA

  • TRAM NR 2, 6, 11, 13 :  2, 6, 11, 13 MICKIEWICZA

  • TRAM NR 8, 10, 14 :  8,10,14 SIENKIEWICZA

  • By plane

    PORT LOTNICZY LODZ At 6.7km / 4.16 miles

  • By plane

    WARSAW AIRPORT At 131km / 81.4 miles

  • By train

    LODZ FABRYCZNA At 1.6km / 0.99 miles

  • By train

    LODZ KALISKA At 3km / 1.86 miles

  • By train

    PKP LODZ KALISKA At 3km / 1.86 miles

GPS :51.759264, 19.462527

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room

Accessible room
  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Superior Room with sofa

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Executive room

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with twin beds

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

MyRoom: Time to relax

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
Rooms

Our restaurants and bars

Lunch

12:00 - 19:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO SQUARE LOUNGE BAR

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 161

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 144 people

Find out more

Our guest reviews for
Novotel Lodz Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,794 reviews

tripadvisor

TripAdvisor Rating 4.5/5

840 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Well located, Enjoyable stay

Customer review rating 4.5/5

Bart Business - 07/04/2021 Confirmed reviews ALL

No callouts

Szanowny Panie Bartoszu, dziękujemy za pozostawioną opinię. Jest nam bardzo miło, że nasz serwis spełnił Pana oczekiwania i pobyt w Novotelu Łódź został tak pozytywnie zapamiętany. Takie komentarz od naszych Gości dają nam jeszcze większą motywację do dalszej pracy. Do zobaczenia :) Pozdrawiam serdecznie, Karolina Wojcieszak Kierownik ds. Satysfakcji Gości

Good location, clean rooms, quite.

Customer review rating 5.0/5

Tomasz Couples - 01/03/2021 Confirmed reviews ALL

Great

Szanowny Panie Tomaszu, dziękujemy za pozostawioną opinię. Jest nam bardzo miło, że czas spędzony w naszym hotelu pozostawił najlepsze wspomnienia. Zawsze nasz zespół stara się zadbać o komfortowy i przyjemny pobyt, a takie opinie od Gości są dla nas najlepszą nagrodą. Do zobaczenia w Novotelu Łódź Centrum :) Pozdrawiam serdecznie, Karolina Wojcieszak Kierownik ds. Satysfakcji Gości

Good stay and service

Customer review rating 4.5/5

Po… Families - 22/02/2021 Confirmed reviews ALL

Very friendly personel and high level of service

Dear Eugeniusz, thank you for sharing your observations after stay in our hotel. We are glad that stay exceed your all expectations. I will share your opinion with our team. We hope to see you soon :) Regards, Karolina Wojcieszak Guest Experience Manager

Preferred Hotel for me and my family

Customer review rating 5.0/5

Nick Families - 25/11/2020 Confirmed reviews ALL

I always prefer the Novotel anytime I’m in or around Lodz. The staff and rooms are simply amazing and meet all expectations.

Dear Nicholas, thank you for left opinion after stay in our hotel. We are really happy that you always choose Novotel Łódź Centrum for stay in Łódź. Thank you for appreciate our staff and comfortable room. See you next time :) Regards, Karolina Wojcieszak Guest Experience Manager

very good stay :)

Customer review rating 5.0/5

Krzysztof F. Business - 10/11/2020 Confirmed reviews ALL

very kind & service oriented staff

Dear KRZYSZTOF, We very much appreciate your comments regarding your stay at the Novotel Lodz Centrum. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Milena Kozik Operational Manager ibis & Novotel Łódź Centrum

Very kind and customer oriented staff

Customer review rating 5.0/5

Cesar C. Families - 26/10/2020 Confirmed reviews ALL

The Novotel Lodz Centrum staff did everything to delight my family and I during our 2 days stay. I want to recognize the dedication and engagement in providing high customer services levels with clear health and safety precautions at the restaurant and the front desk. Thanks guys you did a really good job!

Dear CESAR C., We very much appreciate your comments regarding your stay at the Novotel Lodz Centrum. It is always a pleasure to receive positive feedback. Within our hotel we always try to provide our Guests with the highest quality service and to ensure the best possible experience. We'll give all the praise to the staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Milena Kozik Operations Manager

City Break

Customer review rating 4.5/5

Elaine Couples - 25/10/2020 Confirmed reviews ALL

Clean, friendly, safe. All requests (additional toiletries) dealt with immediately.

Dear ELAINE D., We would like to thank you for filling out the survey and sharing your experiences from your stay in our hotel. We are very happy that your stay was pleasant and fulfilled all expectations. Every day we try to make our guests feel comfortable and safe, so thank you very much for appreciating the friendliness of our team. I hope that soon we will be able to host you again in Novotel Łódź Centrum. Kind Regards, Milena Kozik Operations Manager

Could be cleaner

Customer review rating 3.5/5

Arita Families - 30/09/2020 Confirmed reviews ALL

4 stars hotel in my experience are more clean. Wall behind closet wc was dirty, also glasswall in shower was dirty. Bedding was clean and good. Door to bath is laud because of magnets. Breakfast - pankakes cold and hard, no whole grain bred. No fresh juices. Fruits don't look fresh - pear. Cutted fruits was good. Don't have bananas it's classic for me :) Staff was friendly and helpful everywhere - reception, restaurant! Cleanest for me is very important and now in Covid time it's more than important. Also door handle to bath was sticky.

Dear Arita, thank you for left opinion after your stay in our hotel. Satisfaction of our Guests is always our priority. We are really sorry that our service did not meet your all expectations. I shared your comments with Housekeeping Manager and Kitchen Chef. Your feedback is very important for us. Please accept our sincere apologies. We hope you will give us opportunity to show you the best quality service. Regards, Karolina Wojcieszak Guest Experience Manager

Great Stay

Customer review rating 4.5/5

Michal Families - 28/09/2020 Confirmed reviews ALL

The Hotel is really great! Fantastic and extremely helpful staff, very good breakfast, nice room, very good location in the city center, what could you want more...

Dear Michał, thank you for left opinion after stay in our hotel. We are really happy that our all service met your expectations and you spent a very nice stay with us. Thank you for sharing observations and good rating our hotel. We hope to see you again at Novotel Łódź Centrum :) Regards, Karolina Wojcieszak Guest Experience Manager

Adequate but needs updating

Customer review rating 3.0/5

Michael G. Couples - 26/09/2020 Confirmed reviews ALL

Towels were terrible. Thin and dried out. No toilet paper or facial tissue in the bathroom.

Dear Michael, thank you for left opinion after stay on our hotel. We are really sorry that our service did not meet your all expectations. Satisfaction of our Guest is always our priority. Our team is always on disposal our Guests and if you need something you can contact with reception. We hope you will give us possibility to show you the best quality service! Regards, Karolina Wojcieszak Guest Experience Manager

Good handling duing covid

Customer review rating 4.0/5

Robert Business - 26/08/2020 Confirmed reviews ALL

Stayed for two days during Aug 2020. I had breakfast which was organised and handed out by staff and was well prepared. Room well cleaned and good order. Staff helpful. Parking garage had good space and was included for guests.

Dear Robert, thank you for left opinion after stay in our hotel. We are really happy that our all service met your expectations and you spent a very nice stay with us. Thank you for sharing observations and good rating our hotel. We hope to see you again at Novotel Łódź Centrum :) Regards, Karolina Wojcieszak Guest Experience Manager

Amazing service, always fullfill my expectations, friendly staff and great location. Good public transport connection.

Customer review rating 5.0/5

Przemyslaw W. Solo - 07/08/2020 Confirmed reviews ALL

Always had and always will stay with them. Never had any problems. Always arrival to hotel and see smile and politeness

Szanowny Panie Przemysławie, niezmiernie cieszy nas fakt, że kolejna wizyta w naszym hotelu była fantastycznym doświadczeniem. Dziękujemy za najwyższą ocenę naszego serwisu i specjalne wyróżnienie naszej obsługi oraz lokalizacji. Do zobaczenia ponownie :) Pozdrawiam serdecznie, Karolina Wojcieszak Kierownik ds. Satysfakcji Gości

One of best Novotel

TripAdvisor rating 4.0/5

8PeteS8 04/03/2020 TripAdvisor review

One of my favorite Novotel. Perfect service (Mr Przemyslaw, the Receptionist and the Barman are the best examples), very good breakfast, perfect location. Unfortunately the price went up for the room and the parking. It might partly be because of new ACCOR booking system showing strange prices. So I will wait for some nice promotion and then come back...

Dear 8PeteS8, thank you for review and very nice words about our service! Every feedback from our Guests is very important for us. Thank you for special appreciate our staff - especially Przemyslaw and Barman - I will share your praise with collegue. I am sure that this words motivate them to further effective work. According to your observations about room pricec - it depends on hotel availability. We hope you will come back to Novotel Łódź Centrum soon :) Regards, Karolina Wojcieszak Guest Experience Manager

Perfect !

TripAdvisor rating 5.0/5

521jakubt Family - 01/01/2020 TripAdvisor review

People at the reception extremely friendly. Travelled allot around the world but this attitude was perfect ! Thank you! Hotel very new, nice and tidy. Wish all Novotel’s to be like this ! Good work !!!

Dear 521jakubt, thank you for sharing your valuable feedback. We are more than happy that stay was pleasant and satisfying. It is always our priority. It is our great hope you will visit us again in the future :) Best regards, Karolina Wojcieszak Guest Experience Manager

Awesome place!

TripAdvisor rating 5.0/5

IssabelCosplay Business - 20/11/2019 TripAdvisor review

Clean, comfortable, and well designed rooms. Tasty and healthy breackfast with a lot of choices. Nice people around, everyone was super helpful and friendly. Definatly Novotel quality. Very good localisation, close to the city center. Totally recomend!

Dear IssabelCosplay, It is a big pleasure for us that you feel very good in our hotel. Thank you for special appreciate our staff, tasty breakfast and location. I will share your opinion with my team and I am sure that it will be the motivation for effective work :) See you soon :) Regards, Karolina Wojcieszak Guest Experience Manager

Probably one of the best Novotel Hotels I ever stayed at

TripAdvisor rating 5.0/5

Jo Jo F Family - 20/08/2019 TripAdvisor review

Centrally located (minutes away from all the bars, restaurants, shopping) Very accessible by car Beautiful and clean room Great breakfast.... the waffle machine makes all the difference :) Extremely polite, helpful and welcoming staff Great job!

Dear Jo Jo F, thank you for sharing your feedback with us. We are really happy that our service met with your expectations. Thank you for appreciate our location, comfortable room, staff and tasty breakfast. It is our hope, your next visit at our hotel will be as pleasant as the previous one. Regards, Karolina Wojcieszak Guest Experience Manager

Lodz in one day

TripAdvisor rating 4.0/5

Vladimir G Couples - 07/05/2019 TripAdvisor review

The room was clean, with modern design. Rich selection and tasty food for breakfast. Excellent location close to walking zone - Piotrkowska street. Although it was a miserable April day (rainy and foggy), we felt good because we found everything in the hotel. Good start to do sightseeings. Piotrkowska has complemented our pleasure. This hotel is ideal for one day or more stay in Lodz.

Dear Vladimir G, thank you for very nice review about stay in our hotel and in Łódź! It is a big pleasure for us when our Guests feel very well in our hotel. We are always strive to provide a high quality service for every Guest. Thank you for special appreciate cleanliness, tasty breakfast and location. We hope you come back to Novotel Łódź Centrum in the future :) Regards, Karolina Wojcieszak Guest Experience Manager

April 2019

TripAdvisor rating 3.0/5

Departure40307899212 Couples - 21/04/2019 TripAdvisor review

Double room with one lounger, one bath robe, three coffee pods, very odd. Room was quite small too. Good location to explore from. Helpful front desk team. Shower was good. More letters needed to submit the review, so I'll just type, strange.

Dear Departure40307899212, Thank you for sharing opinion about stay at Novotel Lodz Centrum! I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you for appreciate our staff and location. I will share your comments with my team. I hope that you will give us the opportunity to better serve you in the near future. Regards, Karolina Wojcieszak Guest Experience Manager

Short business trip

TripAdvisor rating 4.0/5

Wanderer27049480876 Business - 09/11/2018 TripAdvisor review

Very good check in experience. Nice stylish room with excellent bed and big bathroom. Desk could be somewhat bigger. Breakfast in buffet with good choice. Staff is fluent in English and is helpful. Smooth checkout.

Dear Wanderer27049480876, Thank You very much for nice review about stay at Novotel Łódź Centrum! We are glad that our staff, comfortable room and tasty breakfast met with your expectations. We hope to visit us in the near future! Regards, Karolina Wojcieszak Guest Experience Manager

Business trip in Lodsz

TripAdvisor rating 4.0/5

Thomazzo Business - 25/10/2018 TripAdvisor review

Nice hotel close to the city center. Good service. Breakfast was ok but nothing special. Check in and check out very good. They gave me a late check out as it was Sunday. I was not recognised as an Accor Silver Member

Dear Thomazzo, thank You for your a good review about stay at Novotel Lodz Centrum. We are glad that You spent enjoyable time with us. Thank You for special appreciate our hotel location and service. We hope to see You in the future :) Best regards, Karolina Wojcieszak Guest Experience Manager

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