Novotel Lodz Centrum 4 stars

Customer review rating (ALL Rating) 4.7/5 1,626 reviews

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Novotel Lodz Centrum - Image 1
Novotel Lodz Centrum - Image 2
Novotel Lodz Centrum - Image 3
Novotel Lodz Centrum - Image 4
al. Piłsudskiego 11a, 90-368 Lodz, Poland

Description

Hotel extras

  • 5 minutes' walk to Piotrkowska street and close to Galeria Lódzka (shopping mall)

  • Winner of Travellers TM Choice 2015 Award

  • Free bicycle rental for guests

  • Playroom for kids with games console

  • Self-service business center

Our accommodation(s)

Hotel location

Novotel Lodz Centrum

al. Piłsudskiego 11a
90-368 Lodz
Poland

GPS:51.759264, 19.462527

Telephone
Fax +48 42 254 39 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO SQUARE LOUNGE BAR

Non contractual photo

Novo2 bar lounge - perfect place to relax and meet-both socially and for business which serves light dishes from different parts of world, including organic, gluten-free, and vegetarian options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,626 reviews

TripAdvisor Rating  4.5/5  878 reviews

Customer review rating 5.0/5

Michael T. Solo - Confirmed reviews ALL

Efficient service and friendly atmosphere. Very welcoming and comfortable.

Dear Michael T., Thank you for your kind words regarding our central location, restaurant, and the service provided by our team. We are pleased to hear that you enjoyed your stay and found our facilities comfortable. Your feedback is greatly appreciated. Best regards, Gabriela Muszyńska Guest Experience Manager

Customer review rating 5.0/5

Aleksander J. Business - Confirmed reviews ALL

Super

Szanowny Panie Aleksandrze, Dziękujemy za Pana pozytywną opinię. Cieszymy się, że pobyt w Novotel Łódź Centrum spełnił Pana oczekiwania. Serdecznie zapraszamy ponownie! Pozdrawiam, Gabriela Muszyńska Kierownik ds. Relacji z Gośćmi

Customer review rating 1.5/5

Rafal M. Families - Confirmed reviews ALL

We have booked one night through our all accor and decided to extend for one more night i have the membership account details to the gentleman but he have decided not to use instead he charged us standard price plus i haven't received points on my account for that extra night. !!!

Dear Mr. Rafal, Thank you very much for taking the time to share your feedback with us. We are truly sorry to read that your recent experience at our hotel did not meet your expectations, especially regarding the handling of your ALL – Accor Live Limitless membership and the allocation of points. Please accept our sincere apologies for the inconvenience and disappointment this situation has caused. We completely understand how important it is for our valued members to enjoy the full benefits of their loyalty status during every stay. Your comments have been passed on to our Front Office Manager, who is already reviewing the situation to ensure that such misunderstandings do not occur in the future. We would also like to kindly inform you that ALL points for a stay are typically credited within 14 days after check-out. We assure you that your points should appear in your account soon. Once again, we are truly sorry that your experience was not as smooth and enjoyable as it should have been. We genuinely appreciate you bringing this matter to our attention - your feedback helps us improve the service we offer to all our Guests. For any future reservations, we kindly encourage you to contact us directly at H7… Our team will be happy to assist you with your booking and ensure that all loyalty benefits are properly applied. With warm regards, Gabriela Muszyńska Guest Experience Manager

Customer review rating 5.0/5

Aleksander H. Families - Confirmed reviews ALL

fast check in. full service

Dear Aleksander H., Thank you for your positive feedback regarding your recent stay at Novotel Łódź Centrum. We are pleased to hear that you enjoyed our central location, clean facilities, and efficient service. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Best regards, Gabriela Muszyńska Guest Experience Manager

Customer review rating 4.5/5

Maciej S. Business - Confirmed reviews ALL

super

Szanowny Panie Macieju, Cieszymy się, że pobyt w Novotel Łódź Centrum spełnił Pańskie oczekiwania. Dziękujemy za pozytywną opinię. Serdecznie zapraszamy ponownie! Pozdrawiam, Gabriela Muszyńska Kierownik ds. Relacji z Gośćmi

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Other web-users rate our hotel

  • 503 reviews 9.3/10 Location
  • 570 reviews 8.5/10 Room
  • 687 reviews 9.7/10 Service
  • 13 reviews 9.6/10 WiFi
  • 447 reviews 9.6/10 Breakfast
  • 210 reviews 9.3/10 Cleanliness
  • 150 reviews 9.5/10 Vibe
  • 10 reviews 8.3/10 Bar

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Legal information PDF

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.