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Novotel Lodz Centrum Hotel 4 stars

Customer review rating 4.6/5 4,675 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Lodz Centrum
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+ 23 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • 5 minutes' walk to Piotrkowska street and close to Galeria Lódzka (shopping mall)

  • Winner of Travellers TM Choice 2015 Award

  • Free bicycle rental for guests

  • Playroom for kids with games console

  • Self-service business center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • MassagePaying
  • Bicycles rental
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Lodz Centrum

al. Piłsudskiego 11a
90-368
lodz
poland

Tel: +48422543900

Fax: (+48)422543999

Check-in from 14h00

Check out up to 12h00

  • BUS NR 57 :  57 SIENKIEWICZA

  • TRAM NR 2, 6, 11, 13 :  2, 6, 11, 13 MICKIEWICZA

  • TRAM NR 8, 10, 14 :  8,10,14 SIENKIEWICZA

  • By plane

    PORT LOTNICZY LODZ At 6.7km / 4.16 miles

  • By plane

    WARSAW AIRPORT At 131km / 81.4 miles

  • By train

    LODZ FABRYCZNA At 1.6km / 0.99 miles

  • By train

    LODZ KALISKA At 3km / 1.86 miles

  • By train

    PKP LODZ KALISKA At 3km / 1.86 miles

GPS :51.759264, 19.462527

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room

Accessible room
  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room

Superior Room with sofa

  • Max. number of persons: 4
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room

Executive room

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room

Superior Room with twin beds

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room

MyRoom: Time to relax

  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
Rooms

Our restaurants and bars

NOVO SQUARE LOUNGE BAR

Type of cuisine: International

Menu (PDF)

Lunch

12:00 - 19:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO SQUARE LOUNGE BAR

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 161 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 144 people

Find out more

Our guest reviews for
Novotel Lodz Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,675 reviews

tripadvisor

TripAdvisor Rating 4.5/5

832 reviews

Could be cleaner

Customer review rating 4.6/5

Arita Families - 30/09/2020 Confirmed reviews ALL

4 stars hotel in my experience are more clean. Wall behind closet wc was dirty, also glasswall in shower was dirty. Bedding was clean and good. Door to bath is laud because of magnets. Breakfast - pankakes cold and hard, no whole grain bred. No fresh juices. Fruits don't look fresh - pear. Cutted fruits was good. Don't have bananas it's classic for me :) Staff was friendly and helpful everywhere - reception, restaurant! Cleanest for me is very important and now in Covid time it's more than important. Also door handle to bath was sticky.

Dear Arita, thank you for left opinion after your stay in our hotel. Satisfaction of our Guests is always our priority. We are really sorry that our service did not meet your all expectations. I shared your comments with Housekeeping Manager and Kitchen Chef. Your feedback is very important for us. Please accept our sincere apologies. We hope you will give us opportunity to show you the best quality service. Regards, Karolina Wojcieszak Guest Experience Manager

Great Stay

Customer review rating 4.6/5

Michal Families - 28/09/2020 Confirmed reviews ALL

The Hotel is really great! Fantastic and extremely helpful staff, very good breakfast, nice room, very good location in the city center, what could you want more...

Dear Michał, thank you for left opinion after stay in our hotel. We are really happy that our all service met your expectations and you spent a very nice stay with us. Thank you for sharing observations and good rating our hotel. We hope to see you again at Novotel Łódź Centrum :) Regards, Karolina Wojcieszak Guest Experience Manager

Adequate but needs updating

Customer review rating 4.6/5

Michael G. Couples - 26/09/2020 Confirmed reviews ALL

Towels were terrible. Thin and dried out. No toilet paper or facial tissue in the bathroom.

Dear Michael, thank you for left opinion after stay on our hotel. We are really sorry that our service did not meet your all expectations. Satisfaction of our Guest is always our priority. Our team is always on disposal our Guests and if you need something you can contact with reception. We hope you will give us possibility to show you the best quality service! Regards, Karolina Wojcieszak Guest Experience Manager

Good handling duing covid

Customer review rating 4.6/5

Robert Business - 26/08/2020 Confirmed reviews ALL

Stayed for two days during Aug 2020. I had breakfast which was organised and handed out by staff and was well prepared. Room well cleaned and good order. Staff helpful. Parking garage had good space and was included for guests.

Dear Robert, thank you for left opinion after stay in our hotel. We are really happy that our all service met your expectations and you spent a very nice stay with us. Thank you for sharing observations and good rating our hotel. We hope to see you again at Novotel Łódź Centrum :) Regards, Karolina Wojcieszak Guest Experience Manager

Amazing service, always fullfill my expectations, friendly staff and great location. Good public transport connection.

Customer review rating 4.6/5

Przemyslaw W. Solo - 07/08/2020 Confirmed reviews ALL

Always had and always will stay with them. Never had any problems. Always arrival to hotel and see smile and politeness

Szanowny Panie Przemysławie, niezmiernie cieszy nas fakt, że kolejna wizyta w naszym hotelu była fantastycznym doświadczeniem. Dziękujemy za najwyższą ocenę naszego serwisu i specjalne wyróżnienie naszej obsługi oraz lokalizacji. Do zobaczenia ponownie :) Pozdrawiam serdecznie, Karolina Wojcieszak Kierownik ds. Satysfakcji Gości

Good Hotel and very neat

Customer review rating 4.6/5

Elizabeth Families - 18/03/2020 Confirmed reviews ALL

Very supportive staffs; Dominica and all Novotel team. We will come back soon from Ireland. Thanks Elizabeth

Dear Elizabeth, thank you for sharing your opinion after stay in our hotel. We are really happy that you spent excellent time with us and our service met your all expectations. Thank you for special appreciate Dominika - of course I will share your words with all team. See you next time :) Regards, Karolina Wojcieszak Guest Experience Manager

Convenient location, friendly staff

Customer review rating 4.6/5

Michelle Business - 10/03/2020 Confirmed reviews ALL

Welcoming staff. Convenient fast check out process. Room had all the regular requirements with the added touch of complementary water.

Dear Michelle, thank you for sharing opinion after stay in our hotel. We are really happy that you have very nice memories from this visit. Thank you for appreciate our staff and location. Of course I will share your observations with our team. We hope you will come back to Novotel Łódź Centrum in the future! Regards, Karolina Wojcieszak Guest Experience Manager

Super!

Customer review rating 4.6/5

Juliana Business - 06/03/2020 Confirmed reviews ALL

Excellent and friendly service of staff Super clean and nice room Awesome breakfast

Dear Juliana, thank you for such positive review! Every feedback from our Guests is very important for us. We are glad that our staff, tasty breakfast and comfortable room met your expectations. See you nex time at Novotel Łódź Centrum :) Regards, Karolina Wojcieszak Guest Experience Manager

One of best Novotel

TripAdvisor rating 4.5/5

8PeteS8 04/03/2020 TripAdvisor review

One of my favorite Novotel. Perfect service (Mr Przemyslaw, the Receptionist and the Barman are the best examples), very good breakfast, perfect location. Unfortunately the price went up for the room and the parking. It might partly be because of new ACCOR booking system showing strange prices. So I will wait for some nice promotion and then come back...

Dear 8PeteS8, thank you for review and very nice words about our service! Every feedback from our Guests is very important for us. Thank you for special appreciate our staff - especially Przemyslaw and Barman - I will share your praise with collegue. I am sure that this words motivate them to further effective work. According to your observations about room pricec - it depends on hotel availability. We hope you will come back to Novotel Łódź Centrum soon :) Regards, Karolina Wojcieszak Guest Experience Manager

Nice employee

Customer review rating 4.6/5

Anonymous Business - 24/02/2020 Confirmed reviews ALL

I fell welcome

Dear Dorthe, we are glad that our service met your expectations. Every day our team provide professional and high-quality customer service. Thank you for the best rating and appreciate our staff. It will be a big pleasure for us when you come back to our hotel in the future :) Regards, Karolina Wojcieszak Guest Experience Manager

Good sleep

Customer review rating 4.6/5

Giedre L. Families - 24/02/2020 Confirmed reviews ALL

It was nice wellcome, comfortable beds, delicious breakfast. Great children entertaiment. Only I had a request of 2 pillows and 2 blankets for 2 kids-I had to repeat it twice

Dear Giedre, thank you for sharing opinion after stay in our hotel. We are really happy that you have very nice memories from this visit. Thank you for appreciate our comfortable bed, tasty breakfast and staff. Of course I will share your observations with our team. We hope you will come back to Novotel Łódź Centrum in the future! Regards, Karolina Wojcieszak Guest Experience Manager

Good location, quiet room

Customer review rating 4.6/5

Pasi Business - 12/02/2020 Confirmed reviews ALL

Room, staff and atmosphere great. Room for improvement in Breakfast offering, could be more options.

Dear Pasi, thank you for valuable feedback after stay in our hotel. Satisfaction of our Guests is always our priority. I will share your observations with our team. We hope you will visit us in the near future :) Regards, Karolina Wojcieszak Guest Experience Manager

I like the standard set by Novotel

Customer review rating 4.6/5

Goektuerk Business - 10/02/2020 Confirmed reviews ALL

I like the fact that wherever you go, Novotel has the same set of standards. You know what you get, and to expect.

Dear S., thank you for sharing your experiences after your next stay in our hotel. We are really happy that you feel very well with us and our service meet your all expectations. Satisfaction of our Guests is the best reward for us. See you next time :) Regards, Karolina Wojcieszak Guest Experience Manager

Good stay

Customer review rating 4.6/5

Chris C. A. Business - 08/02/2020 Confirmed reviews ALL

Convenient stay with efficient transportation around

Dear Wei, thank you for sharing your opinion after stay in our hotel. Satisfaction of our Guests is always our priority. We are glad that you special appreciate our good location. Of course I will share your suggestions about breakfast and check out experience. We hope you will visit us again in the future! Regards, Karolina Wojcieszak Guest Experience Manager
Customer review rating 4.6/5

Anonymous Business - 08/02/2020 Confirmed reviews ALL

Excellent position Walking distance from train station and walking distance to Ericsson office

Dear Anders, thank you for sharing your opinion after stay in our hotel. We are really happy that you spent very nice time with us and our service met with your all expectations. Thank you for special appreciate our location. We hope you will visit us again! Regards, Karolina Wojcieszak Guest Experience Manager

Good stay

Customer review rating 4.6/5

Anonymous Solo - 06/02/2020 Confirmed reviews ALL

Everything was in line with my expectations. Thank you!

Dear Michał, thank you for valuable feedback after stay in our hotel. We are really happy that our service met with your all expectations. Satisfaction of our Guests is always our priority. We hope you will visit us in the near future :) Regards, Karolina Wojcieszak Guest Experience Manager

Same as usual

Customer review rating 4.6/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

Would really like you to have some gluten-free products despite rice cakes at the breakfast. Eating eggs every morning or bringing my own bread is not giving the greatest experience.

Dear Noora, thank you for sharing your experiences after next stay in our hotel. Satisfaction of our Guests is always our priority. We have gluten-free products but they are available on special request of our Guests. We will prepare special information on breakfasts. We are really sorry for inconvenieces. We hope that your next visit will be completely satisfying for you. Regards, Karolina Wojcieszak Guest Experience Manager

Good business hotel in centrum of Lodz

Customer review rating 4.6/5

Bjørn R. Business - 02/02/2020 Confirmed reviews ALL

Hotel with very service minded staff. Check in and out very efficient. Nice clean rooms with good wifi and a good breakfast. Will stay here next time in Lodz.

Dear R., thank you for valuable feedback after stay in our hotel. We are really happy that our service met with your expectations. Thank you for special appreciate our staff, breakfast, comfortable room and wifi. Of course I will share your observations with our team. Satisfaction of our Guests is always our priority. We hope you will visit us in the near future :) Regards, Karolina Wojcieszak Guest Experience Manager

Well located.

Customer review rating 4.6/5

Anonymous Business - 02/02/2020 Confirmed reviews ALL

Very friendly staff. Good location and good value for money

Dear Stephen, thank you for loft opinion after stay in our hotel. Feedback from our Guests is always our priority. We hope you will choose Novotel Łódź Centrum for your next visit in Łódź! Regards, Karolina Wojcieszak Guest Experience Manager

Ok hotel for business trip

Customer review rating 4.6/5

Pontus Ö. Business - 30/01/2020 Confirmed reviews ALL

Perfectly alright. Clean and tidy room. Ok breakfast. Nice personnel. But......poor, or inferior, gym. Defenetly room for improvement. Very small with very little equipment. And the TV-channels, lack of English spoken channels. Lack also film/movie channels

Dear Pontus, thank you for sharing your experiences after stay in our hotel. We are really sorry that our service did not meet your all expectations. Every day our team are always strive to provide a high quality service for every Guests. Of course I will share your observations with our staff. Opinion of our Guests is always our priority and we hope you will give us the chance to show you the best quality service. Regards, Karolina Wojcieszak Guest Experience Manager

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