ibis Lodz Centrum

ibis Lodz Centrum 2 stars

Customer review rating (ALL Rating) 4.6/5 945 reviews

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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Lodz Centrum

Al. Pilsudskiego 11
90-368 LODZ
Poland

  • Lodz Fabryczna Railway Station:  57 Sienkiewicza

  • Lodz Kaliska Railway Station:  98 Piotrkowska

  • BY TRAMWAY from East:  8-10-14 Sienkiewicza

  • BY TRAMWAY from North:  2-6-11-13 Mickiewicza

  • Lodz Kaliska Railway Station:  8-10-14 Sienkiewicza

  • By plane

    LUBLINEK At 12km / 7.46 miles

  • By plane

    WARSZAWA OKECIE At 130km / 80.79 miles

  • By train

    LODZ At 3km / 1.86 miles

  • By train

    LODZ FABRYCZNA At 1km / 0.62 miles

  • By train

    LODZ KALISKA At 3km / 1.86 miles

GPS:51.759665, 19.462428

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN

Currently unavailable

Restaurant is closed. Guests can use hotel bar serving only beverages.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  945 reviews

TripAdvisor Rating  4.0/5  757 reviews

Shocked

Customer review rating 0.5/5

Dzmitry S. Families - Confirmed reviews ALL

Was giving a room for my family with rotten and lifting flouring , bathroom was dirty and shower was fool of air so my kids got scared. Water was coming out dirty from the tap . Water was from the shower was coming out to the room . Air con was not working. After was given different room , a little cleaner but air con was making banging nose all night so we couldn’t sleep . Towels hard as Paivng. Total was locked in the lobby, stuff refused to Handel a key to the toilet. Stuff not trained to acceptable standard. Will not recommend to anyone. Shocked

Well located but rusty

Customer review rating 2.5/5

Piotr Friends - Confirmed reviews ALL

The lobby looks nice with a good breakfast, however the rooms are rusty and require urgent refurbishment. Bed matrices was covered with foil, making it uncomfortable to sleep on.

Dear Piotr , Thank you for taking the time and trouble to complete a survey following your recent stay at ibis Lodz Centrum. At ibis Lodz Centrum we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to ibis Lodz Centrum in the near future. Yours sincerely, Julia Gorąca

Good

Customer review rating 3.5/5

Oleg Families - Confirmed reviews ALL

Ok

As expected

Customer review rating 4.0/5

Michal Solo - Confirmed reviews ALL

Exactly what I came for, a clean room and a reasonable breakfast for a reasonable price. Unfortunately during breakfast we ran out of Kaiser bread rolls and the bread options became limited, and there were more families coming. It was also quite loud sometimes at breakfast time as there were some technical works going on in the hotel. So not perfect, but still good. Got what I wanted.

great location, clean, friendly staff

Customer review rating 3.0/5

Noyb Solo - Confirmed reviews ALL

as above, but the airconditioning in the room made me sick. the bed was also strange, like sleeping on a piece of plastic

Dear Mr. Alan, Thank you for sharing your feedback with us. We are very sorry to hear that not everything met your expectations. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future! Sincerely, Ibis Łódź Centrum Team

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Other web-users rate our hotel

  • 438 reviews 9.1/10 Location
  • 429 reviews 7.3/10 Room
  • 552 reviews 9.8/10 Service
  • 6 reviews 8.8/10 WiFi
  • 286 reviews 8.7/10 Breakfast
  • 181 reviews 9.2/10 Cleanliness

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