ibis Lodz Centrum 2 stars

Customer review rating (ALL Rating) 4.5/5 1,168 reviews

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Al. Pilsudskiego 11, 90-368 LODZ, Poland

Description

ALLSAFE approved hotel

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Lodz Centrum

Al. Pilsudskiego 11
90-368 LODZ
Poland

GPS:51.759665, 19.462428

Telephone
Fax +48 42 638 67 77

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,168 reviews

TripAdvisor Rating  4.0/5  760 reviews

Customer review rating 3.5/5

Jolanta Couples - Confirmed reviews ALL

Good stay, very nice staff, weak internet connection

Dear Jolanta, Thank you for taking the time to review your stay with us. We are delighted to hear that you had a good stay and found our staff to be very nice. We are sorry to hear that the internet connection wasn't up to your expectations. We strive to provide a pleasant experience for all our guests and we are continuously working on improving all aspects of our services. Thank you for bringing this issue to our attention, we appreciate your feedback. Greetings, Jerzy Boguszewski Guest Experience Manager

Hotel without any charm and many bad feelings

Customer review rating 1.0/5

Roman G. M. Business - Confirmed reviews ALL

I had a problem as they ask me to pay before getting the keys. I told them that I will prefere to pay afther as I fist have first to loock for my card code inside my lugage but they did'nt want to wait. No thrust for the client at all...! never saw it before.. So I paid in cash with my own money but as, I didn't receive ant tiket of payment - even if asked for - just a invoice and, my bookeeper doesn't want to pay me back. Many thanks Ibis, Novotel or what so ever. Inside impossible to open the window and the room had a bad smell that I will not describe. No afther shampoo. The breakfeast is ok. They charge to big extras for the car. it is 30% too expensive and I will never over take a room again in that group.

Dear Roman Gorecki M., Thank you for taking the time to leave a review about our ibis Lodz Centrum hotel. We are sorry to hear that your experience did not meet your expectations. We value all feedback and strive to provide a warm and welcoming environment for all of our guests. At ibis Lodz Centrum, we take pride in our customer service and aim to ensure that each guest has a pleasant stay with us. We hope that you will consider giving us another chance upon your next visit to Lodz. Greetings, Jerzy Boguszewski Guest Experience Manager

Perfect

Customer review rating 5.0/5

Robert Solo - Confirmed reviews ALL

Super

Szanowny Panie Robercie, Bardzo dziękujemy za Pana miłe słowa na temat naszego hotelu ibis Łódź Centrum. Cieszymy się, że był Pan zadowolony z pobytu u nas i uznał nasze usługi za satysfakcjonujące. Staramy się, aby każdy z naszych gości miał przyjemne doświadczenia i cieszymy się, że osiągnęliśmy ten cel z Panem. Z niecierpliwością czekamy na Państwa powrót wkrótce. Serdecznie Państwa pozdrawiamy, Jerzy Boguszewski Guest Experience Manager

Well located, good value

Customer review rating 5.0/5

Paul R. Solo - Confirmed reviews ALL

All of the Staff are so friendly and helpful, the hotel would be even better if it had a better range of food and updates to the breakfast menu.

Dear Paul, Thank you for taking the time to write a review about your stay at ibis Lodz Centrum. We are delighted that you found the location of our hotel to be convenient and the value to be good. We are also pleased that you found our staff friendly and helpful. It is always our goal to provide a pleasant experience for each of our guests. While we recognize that there is room for improvement in terms of food offerings and breakfast menu options, we will continue to strive for excellence in all areas of our service. Thank you again for your feedback, we hope to welcome you back soon! Greetings, Jerzy Boguszewski Guest Experience Manager

Good stay

Customer review rating 4.5/5

Michal Families - Confirmed reviews ALL

Everything was fine apart from the air conditioning. It was very loud.

Dear Michal, thank you for staying with us at ibis Lodz Centrum. We are delighted to hear that you enjoyed your stay. We apologize for the issue concerning the air conditioning and its loudness. We are committed to making sure our guests have a pleasant and comfortable stay, and we take all feedback very seriously. Thank you again for taking the time to provide us with your feedback - it is invaluable in helping us ensure we deliver our best service. Greetings, Jerzy Boguszewski Guest Experience Manager

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Other web-users rate our hotel

  • 502 reviews 9.6/10 Location
  • 510 reviews 7.5/10 Room
  • 610 reviews 9.8/10 Service
  • 350 reviews 9.1/10 Breakfast
  • 216 reviews 8.4/10 Cleanliness
  • 63 reviews 8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.