ibis Hong Kong Central & Sheung Wan 3 stars

Customer review rating (ALL Rating) 4.5/5 33 reviews

Hotel extras

  • Breathtaking Harbor View

  • In proximity to HK Macau Ferry Terminal (5 mins) and MTR (8 mins)

  • Easy access to the Airport (Bus route A11) and High Speed Rail with MTR or Express Bus

  • 15 min walk to art galleries along Hollywood Road, PMQ and Tai Kwun

  • Modern style and Michelin restaurants and bars within walking distance

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Hotel features three room types: Studio, City View, and - offering spectacular views of the famous harbour - the high-level Harbour View rooms. Timber floors, 3-metre high ceilings and large bay view windows give the rooms a modern and inviting feel.

Hotel location

ibis Hong Kong Central & Sheung Wan

No 28 Des Voeux Road West, Sheung Wan
Hong Kong SAR, China

GPS:22.287697, 114.147558

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


The restaurant serves breakfast with international flavor and local specialties. Burnt orange, splashes of red and crisp white create vibrant, contemporary interiors amid a casual dining vibe, where guests indulge in global taste of great value for money.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  33 reviews

TripAdvisor Rating  4.0/5  4,239 reviews

Well located as it is closed to my in-law's place

Customer review rating 4.5/5

Gilbert W. M. W. Families - Confirmed reviews ALL

I am particular happy to get assistance from Ms. Ho for getting the right Health Code to go to China from HK. Ms. Ho has gone beyond her duties to do this for me, for several times, as for some reasons, that my temporary HK mobile phone, would not allow me to fill in the forms. The housekeeping lady, who served us during our stay, also did a good job in cleaning the room for us as well.

Dear Mr. W., Thank you very much for sharing your experience with us related to your recent stay. It is our great pleasure to learn that you enjoyed the stay and gave us positive comments including location, room cleanliness and staff friendliness. Your acknowledgement, especially about the staff were shared with the team, so as to give them motivation for keeping the improvement. Thank you again for sharing your positive feedback and we look forward to welcoming you back soon. Kind regards, Jennifer Siu (Ms) Hotel Operation Manager

Very cost-effective for the purposes of my visit

Customer review rating 4.5/5

Gerry T. Solo - Confirmed reviews ALL

COMMENDATION for 28/F Housekeeping ladies, both weekday and weekend. Not only did they do an excellent job of looking after my room, every day for 9 days, but they were also friendly and cheerful each time I saw them in the corridor. Some of the Front Desk staff did not have very good English, and had to bring a senior to understand what I was trying to accomplish. Upon departure, I was unable to convey the above commendation to the Front Desk staff on duty at that time

Dear Gerry T., Thank you very much for your loyalty and comments related to your recent stay. We are delighted to read that you had an enjoyable stay. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. In additional, I am pleased to learn that you like the room cleanliness and our friendly staffs. We look forward to welcome you back soon. Kind regards, Jennifer Siu (Ms) Hotel Operations Manager

Let down by cleanliness but cheap

TripAdvisor rating 3.0/5

Calvinluvsfood TripAdvisor review

You have the option to take the airport bus and walk 10 minutes with your luggage or take the airport express and taxi it to the hotel. I suggest the latter. The hotel is not really near the underground (MTR) or strictly walking distance to site seeing places. If you do not have restricted walking or disabled, it will take you 7 minutes to walk to the Sheung Wan MTR. This is the suggested MTR to go to as the SAI YING PUN is not 7 minutes as you will have to walk underground for another 5 minutes. Outside is a TRAM line which is 3 minutes walk and can take you to the central district. There are plenty of buses outside but not everyone is comfortable with this. Hong Kong does have the best and efficient transport system. Back to the hotel. The hotel is situated upstairs on the 5th floor. The customer service was good and the customer service person provided a room, although I was an hour early. Entering the room, this room is spacious compared to their European hotels. The TV is old but flat screen. There is a kettle with complimentary bottled water each day, coffee, and tea. The shower or toilet room is ok and not small. The shower water is powerful and the air conditioning and heating system is fine. Here comes the problem and irritating part of this hotel. The individual who tidies the hotel room when you leave each morning clearly wanted to just get off work. What really irritated me was that although I had the sign on the door not to disturb. The individual had the audacity to phone my room from next door whilst tidying up to ask if I needed room service. My other problem with the hotel room was that if was not clearly cleaned from dust. Under the bed you could see dust trails and I would like to say out of all hotels, it was triggering my chest each day. This is disappointing. What does this hotel have? It has a bar and restaurant. Downstairs a famous coffee shop. Surrounding the hotel within walking distance are supermarkets, newsagents, pharmacies and the famous street - seafood and herbs. Overall, the main thing that really let down this hotel was the hotel cleanliness.

Dear Calvin, Thank you for adding this comprehensive review about your last stay and your satisfaction with our staff at the Front Office. I note your comment on the location. Locating in the heart of Sheung Wan, we are indeed 8 minutes away from Sheung Wan or Sai Ying Pun MTR stations. If you come from Sheung Wan MTR station (Exit B) next time, turn right out of the exit and keep walking along Connaught Road Central until the junction of Des Voeux Road West, and then you will find our colorful building sits just two blocks away to your left. As you mention there are multiple trams and bus stops opposite to the hotel with ease of access to get around Hong Kong Island and beyond, however our location may not be suitable for all our guests’ needs and we offer our apology. Regarding the cleanliness and the housekeeper, I have informed the Housekeeping team about the situation that you encountered. If you could kindly contact us directly via H7606-RE10@accor.com with the further details of your stay I will attend to the matter personally. Our Housekeeping Manager does ongoing checks and inspections of the rooms to ensure our cleanliness standards, however I am sorry if you were let down on this occasion. Kindly rest assured that additional training will be given to our staff to prevent this type of incident in the future. May I offer our heartfelt apologies for the unpleasant experience. We hope the experience will not alter your confidence and that you will give us the opportunity of welcoming you again. Kind Regards, Jennifer Siu Hotel Operations Manager

Harbour View Staycation for Christmas and New Year’s Eve 🔝

TripAdvisor rating 5.0/5

foodpraiser Couples - TripAdvisor review

// 𝙃𝙖𝙧𝙗𝙤𝙪𝙧 𝙑𝙞𝙚𝙬 𝙎𝙩𝙖𝙮𝙘𝙖𝙩𝙞𝙤𝙣 𝙛𝙤𝙧 𝘾𝙝𝙧𝙞𝙨𝙩𝙢𝙖𝙨 𝙖𝙣𝙙 𝙉𝙚𝙬 𝙔𝙚𝙖𝙧’𝙨 𝙀𝙫𝙚 - 𝙞𝙗𝙞𝙨 𝙃𝙤𝙣𝙜 𝙆𝙤𝙣𝙜 𝘾𝙚𝙣𝙩𝙧𝙖𝙡 & 𝙎𝙝𝙚𝙪𝙣𝙜 𝙒𝙖𝙣 🔝 // - Situated in the bustling heart of Sheung Wan, 𝐢𝐛𝐢𝐬 𝐇𝐨𝐧𝐠 𝐊𝐨𝐧𝐠 𝐂𝐞𝐧𝐭𝐫𝐚𝐥 & 𝐒𝐡𝐞𝐮𝐧𝐠 𝐖𝐚𝐧 is a convenient hotel that offers a stunning panoramic view of Victoria Harbour. Now featuring their latest staycation offer for Christmas or New Year’s Eve celebration! - ☞ "𝐃𝐞𝐥𝐞𝐜𝐭𝐚𝐛𝐥𝐞 𝐂𝐡𝐫𝐢𝐬𝐭𝐦𝐚𝐬 𝐑𝐡𝐚𝐩𝐬𝐨𝐝𝐲" 𝐒𝐭𝐚𝐲𝐜𝐚𝐭𝐢𝐨𝐧 𝐏𝐚𝐜𝐤𝐚𝐠𝐞 - 𝐇𝐊$𝟏𝟔𝟖𝟖 Specially curated for a festive celebration, the package includes a 1-night stay in Harbour View Room (for 2 persons), Set Dinner for 2 on the arrival date, Daily Breakfast for 2 on the check-out date, Festive Set Lunch for 2 on the check-out date, and a Welcoming Mini Bar! We both loved the Festive Lunch menu so much!! ʙs-sғsɢ-ʀᴘ-ᴡs-sᴄɴ

Great stay

Customer review rating 5.0/5

Celine (. J. W. Solo - Confirmed reviews ALL

All the staff are very helpful and nice.

Dear Celine (Hsiang Ju) W., Thank you very much for your feedback related to your recent stay. It is always a pleasure to receive positive feedback. We were delighted to learn that you found the stay good value for money and services were good. We all felt motivated after reading it. We hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Siu (Ms) Hotel Operations Manager

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Other web-users rate our hotel

  • 1,236 reviews 9.4/10 Location
  • 1,351 reviews 7.3/10 Room
  • 1,053 reviews 8.8/10 Service
  • 30 reviews 8.9/10 WiFi
  • 575 reviews 7.9/10 Cleanliness
  • 332 reviews 8.1/10 Vibe
  • 196 reviews 7.5/10 Breakfast
  • 11 reviews 9.2/10 Sustainability

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