The Park Lane Hong Kong - A Pullman Hotel

The room was too old and obsolete. Disappointed of the difference between how it looks on website and how it actually looked. Choice of tv programs was so limited , quality of pictures was bad. The coach of the fitness course seems lack of experience and seems not too eager to be friendly to the learners

It was tough being stuck in a room for fourteen days, but the Park Lane Hotel staff were extremely helpful with laundry, amenity restocking (water, coffee, soap, etc.), and delivery from outside vendors to our room. Plus, the view of Victoria Park was wonderful.

We stayed at the hotel for the government-mandated 14 day quarantine, we were very pleased with your reception and concierge's service.

Staff gave different information about their services all the time and seemed half-secretly annoyed with me. For example, I got the breakfast menu X times slipped through underneath my door without any comment because I had dared to ask for minor changes. Didn’t drink coffee or tea (breastfeeding) eg so asked for chamomile or cocoa instead. Big deal... food quality differed but overall wasn’t great. First my fried eggs were burned, then the hash brown was not very appetizing, got ham instead of bacon etc. If you cannot undertake anything, food becomes more important so this annoyed me.

Third time here for staycation. Efficient housekeeping, friendly and helpful staff. Breakfast is becoming boring but understand the constraints now. Will return.

Nice stay. Room is clean and tidy. I appreciate that the staff lend me the iphone charger.

Service has been excellent throughout our stay.

nice service

Staff are very helpful and friendly, requests were completed timely. However, the room is a little bit old and deteriorated.

From our very first dining experience at SKYE earlier this year, we knew this was a special hotel. Whilst many hotels have delectable cuisines, what stood out for us was the impeccable customer service. From check-in to check-out it was seamless. It made for a very enjoyable stay in the luxurious Pullman Club room.

Even during difficult times in this world, the Parklane hotel in HK (Causeway Bay) has one of the most responsive, approachable, and quick-to-action staffs. The facilities are great, and had more than enough self-sanitation stations available. Will consider booking a room here again when we visit HK again.

We are very satisfied with our stay at the Park Lane Hotel although we were being locked down for 14 days due to the mandatory quarantine. All our requests for daily supplies were met. We specially liked and thankful for the speedy delivery of food by the concierge. It was a pleasant stay.

Staff are helpful and nice. The location is good and very close to the city centre.

I stayed at this hotel to fulfill the Hong Kong's Government 14 days Self Quarantine requirement. There were only a handful of decent hotels which I could choose for such a stay It was definitely better than my expectations as the hotel was very attentive for this stay. Even though I was not allowed to leave my room, the hotel responded to all my requests. The only draw-back was the overall hot water temperature was not hot enough.

The Stay & Dine package was really great! It upgraded us to the newly renovated room which was modern and tidy. The staff were all very nice. And I especially enjoyed the free art jamming program with fantastic sea view. Highly recommended this package!