The Park Lane Hong Kong - A Pullman Hotel

Customer review rating 4.3/5 10,247 reviews
The Park Lane Hong Kong - A Pullman Hotel
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How it works?

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Free WIFI

  • Rebranded in 2015, undergoing refurbishment and upgrade since then.

  • New Executive Rooms and Lounge with free breakfast and discounts

  • Rooftop bar with panoramic view of Victoria Harbour and Park

  • In city centre, 2-minutes from closest metro and bus stops

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
Business services
  • 19 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

The Park Lane Hong Kong - A Pullman Hotel

310 Gloucester Road
Causeway Bay

hong kong
hong kong sar, china

Tel: +85222938888

Fax: (+852)25767853

Contact email

Check-in from 14h00

Check out up to 12h00

  • CITY FLYER :   A11 VICTORIA PARK

  • MTR :   ISLAND LINE CAUSEWAY BAY

  • By plane

    HONG KONG INTL At 40km / 24.85 miles

GPS :22.281154, 114.186267

Our accommodations

SUPERIOR ROOM, 1 Queen Size Bed, City View

  • Max. number of persons: 3
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)
Accessible room

SUPERIOR ROOM, 2 Single Size Beds, City View

  • Max. number of persons: 3
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)
Accessible room

DELUXE ROOM, 1 Queen Size Bed, City View

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

DELUXE ROOM, 2 Single Size Beds, City View

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM DELUXE ROOM, 1 Queen Size Bed, Victoria Harbour or Victoria Park View

  • Max. number of persons: 3
  • Area: From 34
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM DELUXE ROOM, 2 Single Size Beds, Victoria Harbour or Victoria Park View

  • Max. number of persons: 3
  • Area: From 34
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM PULLMAN ROOM, 1 Queen Size Bed, Top Floors, City or Victoria Park/ Harbour View

  • Max. number of persons: 2
  • Area: From 34
  • Views: Harbour view, Park view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe

PREMIUM PULLMAN ROOM, 2 Single Size Beds, Top Floors, City or Victoria Park/ Harbour View

  • Max. number of persons: 2
  • Area: From 34
  • Wireless internet in your room
  • High speed internet

FAMILY ROOM, 2 Queen Beds or 1 Queen Bed, 1 Single Bed and 1 Sofa Bed. City view

  • Max. number of persons: 4
  • Area: From 34
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM FAMILY ROOM, 2 Queen beds or 1 Queen bed, 1 single bed and 1 sofa bed. Park View

  • Max. number of persons: 4
  • Area: From 34
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

DELUXE EXECUTIVE ROOM, Lounge Access, 1 Queen Size Bed, High Floor with City View

  • Max. number of persons: 2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM DELUXE EXECUTIVE ROOM, Lounge Access, 1 Queen Size Bed, Victoria Harbour or Park View

  • Max. number of persons: 2
  • Area: From 34
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PARK LANE SUITE, 1 King Size Bed, Lounge Access, Victoria Park and Harbour View

  • Max. number of persons: 2
  • Area: From 66
  • Views: Harbour view, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

Our restaurants and bars

EBB & FLOW

Type of cuisine: International

An ultra-chic, art and design-inspired all-day-dining lobby lounge offering gourmet coffee, craft cocktails, fresh pastry and an extensive, delectable food menu. . Artist playground with specially commissioned artworks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKYE

Type of cuisine: French

Urbane in décor, SKYE creates an air of elegance while showcasing the electrifying views of Hong Kong's skyline. In a class of its own, SKYE highlights a contemporary French menu and creative cocktails set to take your breath away.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PLAYT

Type of cuisine: International

A playful, cosmopolitan all-day-dining restaurant with an innovative buffet concept and à la carte menu, offering local Cantonese classics and international gourmet delights. Highlights include freshly made pizza and tandoori from a wood-fired oven.

Lunch

06:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKYE ROOFBAR

Photo non contractuelle / Strictly non binding

An outdoor deck dominated with an illuminating oblong bar offering mesmerizing views of Victoria Harbour and Victoria Park, serving sophisticated cocktails created with artisanal spirits and impressive snacks. An in-house DJ performs every night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 613

  • Maximum capacity: 480 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
The Park Lane Hong Kong - A Pullman Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,247 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,392 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good Location With Easy Shopping

Customer review rating 4.3/5

James Families - 14/02/2020 Confirmed reviews ALL

Very convenient location, friendly staffs. Only one thing I was disappointed with is one of the receptionist described the room she distributed to us was very quiet because it was far from the lift and the window facing to a small street. she didn't gave us the other options. Actually, we need a room for harbour view.

Problems with booking then very expensive for late checkout and keep room to extend a night

Customer review rating 4.3/5

Scott H. Business - 13/02/2020 Confirmed reviews ALL

Had issues with the original booking for 1 night to use a voucher..... finally got it sorted and made booking. New renovated rooms were nice but expensive for the upgrade - i would have considered as a Platinum Accor member staying when the hotel is clearly not full that an upgrade might have been complimentary - certainly other hotel programs do this. was very expensive to extend booking to late check-out of 6pm - included things like cocktail hour and such I did not need as I was working and no option given otherwise.... ended up changing flight and checking out 3pm but no refund given. the coffee facilities in the room were poor - I dont use Nespresso machines and prefer instant coffee sachets. I have stayed at this hotel more than 20 times before as it is convenient for our HKG office location, but I will be finding an alternative in future that is much more reasonably priced and better service.

Great Stay!

Customer review rating 4.3/5

Jim W. Couples - 11/02/2020 Confirmed reviews ALL

Your staff made us feel welcome from the moment we arrived during the difficult times facing Hong Kong. We were especially grateful for the personal attention we received from Helen Lim and Sandy.

Good Location & Warm Service

Customer review rating 4.3/5

Fw Business - 11/02/2020 Confirmed reviews ALL

Good place, location and service, especially from Mr Sony (the door man). He is very friendly, warm welcome from him every time he saw every guests in-house, plus he remembers repeater guests.

Enjoy the stay so much

Customer review rating 4.3/5

M L. Couples - 09/02/2020 Confirmed reviews ALL

Comfortable spacious room, good and big gym, relaxing during at the lobby, efficient and friendly front desk staff

Fantastic Stay

Customer review rating 4.3/5

Ashraful A. Solo - 06/02/2020 Confirmed reviews ALL

Very helping staff, excellent lounge with breakfast. Always enjoy staying here.

Executive Level, fantastic experience.

Customer review rating 4.3/5

Ian F. B. Couples - 05/02/2020 Confirmed reviews ALL

22nd fl. With room facing the harbour to watch the light show at night. 26th fl. executive reception allowing early checkin after overnight flight, much appreciated. The dining/bar facilities was so enjoyable for canapés & drinks in the evening. A peaceful adult space as children under 12 not allowed. A great variety of buffet breakfast aswell as to order specialty dishes from a menu.

well located and Good sleep

Customer review rating 4.3/5

Robert T. Families - 04/02/2020 Confirmed reviews ALL

friendly, but not so much benefit for accor member.

Dear Mr T., Thank you for giving us feedback about your recent stay with us. We appreciate your comments which allow us to monitor and improve our quality of services to enhance guests' future experience. We do hope to have the opportunity to welcome you and your family again in the future. Sincerely, Guest Experience Manager

Nice and clean room...

Customer review rating 4.3/5

Jane Families - 04/02/2020 Confirmed reviews ALL

Room size is good and beds are sizeable and comfortable

Dear Jane, Thank you for the kind review of our hotel! We are glad that you enjoyed a pleasant and comfortable stay with us. Your feedback serves as an encouragement to the team to continuously strive for excellence. We appreciate your choosing to stay with us and look forward to the pleasure of welcoming you again in the future. Sincerely, Guest Experience Manager

Very nice Hotel .. Great location

Customer review rating 4.3/5

Francois Couples - 03/02/2020 Confirmed reviews ALL

excellent experience, with great professional staff. The hotel has excellent location. I always come to this hotel when I come to HK

very hospitable

Customer review rating 4.3/5

D M. Couples - 03/02/2020 Confirmed reviews ALL

My wife and I arrived in Hong Kong for our holiday early in the morning way before the designated check-in time but the very nice lady at the Accor Plus counter were very nice to provide us with a room. Unfortunately the room was not to our liking, so we asked for a change of room with the same park view. That same lady was very cooperative and immediately came up to show us the replacement room, helped us with our bags and the rest of the trip was as expected when staying at a Pullman hotel. I really appreciate the well-deserved renovation done at the Fitness Center, well done.

it was ok

Customer review rating 4.3/5

Seb Business - 01/02/2020 Confirmed reviews ALL

Really annoying wardrobe. apart from that - it was good, although i tried opening window to let some fresh air and i couldnt. Breakfast was bit pricey.

Dear Seb, Thank you for the kind review of our hotel! We are glad your experience met your expectations. We have taken note of your feedback, in particular, the aspect of the room, rest assured we have your preference on record to enhance your future experiences. We appreciate your comments and it is our hope to have the opportunity to welcome you again in the near future. Sincerely, Guest Experience Manager

Fantastic location with friendly staff

Customer review rating 4.3/5

Kim Families - 01/02/2020 Confirmed reviews ALL

We did our research before booking our hotel and Pullman (The Park Lane) was highly rated. The stay was fantastic with great services from the staff, especially Keith and Sony make our stay very enjoyable. The rooms are spacious and clean with convenient to all facilities. Highly recommended.

good stay

Customer review rating 4.3/5

Anonymous Families - 31/01/2020 Confirmed reviews ALL

good

Customer review rating 4.3/5

Thomas T. Business - 30/01/2020 Confirmed reviews ALL

I was placed on the renovated floor. The new layout is not so good as in there is no night light. I had to leave the toilet light on but the glass door and the facing is too bright.

great location in Causeway Bay

Customer review rating 4.3/5

Lisa S. Families - 29/01/2020 Confirmed reviews ALL

I have no idea that this hotel is located near IKEA store in Causeway Bay. And your housekeeping is super neat.

Very comfortable. Great Location. Exce2ptional Team. Needs some tweeks.

Customer review rating 4.3/5

Thomas W. Business - 29/01/2020 Confirmed reviews ALL

I love my stay at the Park Lane. I love the location and facilities. In the interest of continuous improvement I would say there are some things that I think would make things better. 1- Having no desk in an executive room is very challenging. The round table is very uncomfortable. The lounge chair in the room is basically unusable as well. 2- No practical sitting space in the lobby just a bench and some "stools" on the side. 3-Playt is way too expensive and not a good option. 4- While I like the overall improvements in the Executive Lounge the Chairs are not practical whatsoever for either eating or working.

Very good stay

Customer review rating 4.3/5

Anonymous Business - 28/01/2020 Confirmed reviews ALL

Really enjoyed the new Executive Lounge

Dear Guest, We very much appreciate your comments regarding your stay at the The Park Lane Hong Kong - A Pullman Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

good location, warm staff

Customer review rating 4.3/5

Elly L. A. Couples - 26/01/2020 Confirmed reviews ALL

very much impress

Excellent location

Customer review rating 4.3/5

Satisfied 1. Couples - 26/01/2020 Confirmed reviews ALL

Stayed at the Park Lane for two nights. Whole experience excellent! Breakfast good! Staff extremely helpful!

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