The Park Lane Hong Kong - A Pullman Hotel

TripAdvisor rating 4.5/5 2,309 reviews
The Park Lane Hong Kong - A Pullman Hotel
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Hotel extras

  • Free WIFI

  • Rebranded in 2015, undergoing refurbishment and upgrade since then.

  • New Executive Rooms and Lounge with free breakfast and discounts

  • Rooftop bar with panoramic view of Victoria Harbour and Park

  • In city centre, 2-minutes from closest metro and bus stops

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
Business services
  • 19 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

The Park Lane Hong Kong - A Pullman Hotel

310 Gloucester Road
Causeway Bay

hong kong
hong kong sar, china

Tel: +85222938888

Fax: (+852)25767853

Contact email

Check-in from 14h00

Check out up to 12h00

  • CITY FLYER :   A11 VICTORIA PARK

  • MTR :   ISLAND LINE CAUSEWAY BAY

  • By plane

    HONG KONG INTL At 40km / 24.85 miles

GPS :22.281154, 114.186267

Our accommodations

SUPERIOR ROOM, 1 Queen Size Bed, City View

  • Max. number of persons: 3
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

SUPERIOR ROOM, 2 Single Size Beds, City View

  • Max. number of persons: 3
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

DELUXE ROOM, 1 Queen Size Bed, City View

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

DELUXE ROOM, 2 Single Size Beds, City View

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM DELUXE ROOM, 1 Queen Size Bed, Victoria Harbour or Victoria Park View

  • Max. number of persons: 3
  • Area: From 34
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM DELUXE ROOM, 2 Single Size Beds, Victoria Harbour or Victoria Park View

  • Max. number of persons: 3
  • Area: From 34
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM PULLMAN ROOM, 1 Queen Size Bed, Top Floors, City or Victoria Park/ Harbour View

  • Max. number of persons: 2
  • Area: From 34
  • Views: Harbour view, Park view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe

PREMIUM PULLMAN ROOM, 2 Single Size Beds, Top Floors, City or Victoria Park/ Harbour View

  • Max. number of persons: 2
  • Area: From 34
  • Wireless internet in your room
  • High speed internet

FAMILY ROOM, 2 Queen Beds or 1 Queen Bed, 1 Single Bed and 1 Sofa Bed. City view

  • Max. number of persons: 4
  • Area: From 34
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM FAMILY ROOM, 2 Queen beds or 1 Queen bed, 1 single bed and 1 sofa bed. Park View

  • Max. number of persons: 4
  • Area: From 34
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

DELUXE EXECUTIVE ROOM, Lounge Access, 1 Queen Size Bed, High Floor with City View

  • Max. number of persons: 2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM DELUXE EXECUTIVE ROOM, Lounge Access, 1 Queen Size Bed, Victoria Harbour or Park View

  • Max. number of persons: 2
  • Area: From 34
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PARK LANE SUITE, 1 King Size Bed, Lounge Access, Victoria Park and Harbour View

  • Max. number of persons: 2
  • Area: From 66
  • Views: Harbour view, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

Our restaurants and bars

EBB & FLOW

Type of cuisine: International

Photo non contractuelle / Strictly non binding

An ultra-chic, art and design-inspired all-day-dining lobby lounge offering gourmet coffee, craft cocktails, fresh pastry and an extensive, delectable food menu. . Artist playground with specially commissioned artworks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKYE

Type of cuisine: French

Photo non contractuelle / Strictly non binding

Urbane in décor, SKYE creates an air of elegance while showcasing the electrifying views of Hong Kong's skyline. In a class of its own, SKYE highlights a contemporary French menu and creative cocktails set to take your breath away.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PLAYT

Type of cuisine: International

Photo non contractuelle / Strictly non binding

A playful, cosmopolitan all-day-dining restaurant with an innovative buffet concept and à la carte menu, offering local Cantonese classics and international gourmet delights. Highlights include freshly made pizza and tandoori from a wood-fired oven.

Lunch

06:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKYE ROOFBAR

Photo non contractuelle / Strictly non binding

An outdoor deck dominated with an illuminating oblong bar offering mesmerizing views of Victoria Harbour and Victoria Park, serving sophisticated cocktails created with artisanal spirits and impressive snacks. An in-house DJ performs every night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 613

  • Maximum capacity: 480 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
The Park Lane Hong Kong - A Pullman Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,097 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,309 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Bad check in and check out experience

TripAdvisor rating 4.5/5

Toby C Business - 09/12/2019 TripAdvisor review

Hotel was fine, room, gym etc all good. Staff friendly. Policy of taking deposit and money from guests without informing them or getting consent is wrong. Very confusing and clumsy payment arrangements causing embarrassment in front of house.

Comfortable and Clean

Customer review rating 4.3/5

Harold Couples - 02/12/2019 Confirmed reviews ALL

very comfortable, location also very close to shopping areas.

Excellent

Customer review rating 4.3/5

Richard W. Couples - 02/12/2019 Confirmed reviews ALL

Very friendly staff

A Nice Stay

Customer review rating 4.3/5

Louise L. Friends - 01/12/2019 Confirmed reviews ALL

Staffs are friendly. Room is nice and spacious. Thank you.

Excellent

Customer review rating 4.3/5

T C. Business - 28/11/2019 Confirmed reviews ALL

Very pleasant stay in this great hotel with most helpful receptionist at an excellent location

Pleasant Pullman HK

Customer review rating 4.3/5

Jr F. Couples - 28/11/2019 Confirmed reviews ALL

It was such a treat spending my bday there in Park Lane Pullman Hotel in HK. The contemporary design is splendid and the food is exquisite. Most of all, the staff is very friendly and accommodating. Special thanks to Hannah from Accor and to Helen, Jekaterina, Carole and Jun from the Executive Floor.

Appreciated the friendly and helpful staff

Customer review rating 4.3/5

Linda Friends - 28/11/2019 Confirmed reviews ALL

Enjoyed the stay. Everything I needed was provided. Your location is also super.

Such a freindly hotel

TripAdvisor rating 4.5/5

radz74 Solo travel - 28/11/2019 TripAdvisor review

It's not the great location but the great staff that make this hotel a stand out for me. Cat, Cindy and the rest of the team are so pleasant and helpful I can't wait for my next stay, which I have already started arranging.

Dear radz74, Thank you very much for taking the time to share your experience on TripAdvisor community. We constantly strive to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed. Your compliments are the best recognition for the team. We truly look forward to having you back for another wonderful stay with us soon! Sincerely, Luc Bollen General Manager

Ms P.

Customer review rating 4.3/5

Ms P. Couples - 27/11/2019 Confirmed reviews ALL

Excellent services, very friendly and caring staff especially Sandy from executive lounge and Cason Chiu. We are so appreciated and enjoy their hospitality.

Great stay, great staff

Customer review rating 4.3/5

Anonymous Solo - 27/11/2019 Confirmed reviews ALL

I'd put off writing the review of my recent stay because I wasn't sure how I could possibly describe how much I'd enjoyed it. From the moment I arrived and was greeted at reception by Cat and Cindy till the moment Sony lifted my case into the taxi I had a great time. The birthday cake on arriving was such a pleasant surprise and the personalised card was great. Nothing was to much trouble and made my birthday extremely memorable. Thanks so much.

Lovely week at The Park Lane

Customer review rating 4.3/5

Cv Business - 26/11/2019 Confirmed reviews ALL

Very nice hotel - enjoyed the Exec Club Lounge and gym facilities

Quite ok

Customer review rating 4.3/5

A.s. Business - 26/11/2019 Confirmed reviews ALL

Would have preferred to stay in one of the newly renovated room, the old ones are quite old but still ok.

Vicki

Customer review rating 4.3/5

Vicki Couples - 26/11/2019 Confirmed reviews ALL

Room is spacious, view is spectacular. Nothing to be complained about. Just perfect for a city escape

nice

Customer review rating 4.3/5

Emily Business - 25/11/2019 Confirmed reviews ALL

nice hospitality but there was too much noise from next room.

Very commendable.

Customer review rating 4.3/5

Tye B. C. Couples - 25/11/2019 Confirmed reviews ALL

Good location. Very convenient to other amenities. Well maintained as a whole. Keep up the good service.

Dear Tye Beng C., We very much appreciate your comments regarding your stay at the The Park Lane Hong Kong - A Pullman Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Fantastic Experience

Customer review rating 4.3/5

Christopher C. Friends - 24/11/2019 Confirmed reviews ALL

Room was big and clean, service staff was friendly.

Customer review rating 4.3/5

Elaine Families - 24/11/2019 Confirmed reviews ALL

A little bit disappointed on the room, old and not as spacious as those rooms I stayed in the past. I guess this room was not renovated yet. Hotel staff was extremely nice and efficient to accommodate my request. Thank you. Speedy check out process in no time, excellent! At check out, I dealt with an extremely helpful staff, Ms. Ada Lo. She was efficient, friendly, and helpful. She is genuine in treating her customers. Another 5-Star top notch Accor staff of whom I respect and made me to stick with Accor on all my travels. Thank you!

Dear Elaine, Thank you for sharing your feedback relating to your recent stay with us. We are sorry that your experience was negatively impacted on the aspect of the room, rest assured your preference is on record in order to serve you better. Your compliments to Ada is very much appreciated. We are thankful for your continuous support to AccorHotels and the team and I look forward to having you back again real soon! Sincerely, Guest Experience Manager

Consistent quality

Customer review rating 4.3/5

Jonathan S. Couples - 18/11/2019 Confirmed reviews ALL

Stay was great just like before. Room is good. Staff are courteous. Although the current situation in HK seems to have affected the overall feel of staying in the hotel. I feel like I paid premium for my stay considering the current situation in HK. Some 5 star hotels offering better amenities (SUITE, EXECUTIVE LOUNGE ACCESS) at almost the same price that I paid.

Dear Mr S., Thank you for the positive review of our hotel once again. We truly appreciate your loyal support to our hotel and for sharing your feedback with us. It is through communication like this that we can learn to improve ourselves daily. Rest assured your comments have been shared with the team to enhance future experience. We look forward to having you back to our home again soon! Sincerely, Guest Experience Manager

Good experience

Customer review rating 4.3/5

Lorcan L. Families - 18/11/2019 Confirmed reviews ALL

Good experience with nice size room if a little dated.

Dear Mr L., Thank you for the kind review of our hotel! We are glad that you enjoyed your stay and your experience met your expectations. We will continue to improve our quality of services and facilities to enhance guests future experience. We appreciate your sharing your feedback and it is our hope to have the opportunity to welcome you and your family again in the near future. Sincerely, Guest Experience Manager

Good service hotel

Customer review rating 4.3/5

Liselotte H. Families - 18/11/2019 Confirmed reviews ALL

Good location and good service. Nothing to complain about.

Dear LIselotte H., We very much appreciate your comments regarding your stay at the The Park Lane Hong Kong - A Pullman Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager
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