The Park Lane Hong Kong - A Pullman Hotel

The Park Lane Hong Kong - A Pullman Hotel

Customer review rating (ALL Rating) 4.3/5 5,923 reviews

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Hotel extras

  • Free WIFI

  • Rebranded in 2015, undergoing refurbishment and upgrade since then.

  • New Executive Rooms and Lounge with free breakfast and discounts

  • Rooftop bar with panoramic view of Victoria Harbour and Park

  • In city centre, 2-minutes from closest metro and bus stops

ALLSAFE approved hotel

Hotel location

The Park Lane Hong Kong - A Pullman Hotel

310 Gloucester Road, Causeway Bay
Hong Kong SAR, China

GPS:22.281154, 114.186267

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  5,923 reviews

TripAdvisor Rating  4.5/5  2,961 reviews

Compliement to all staffs

TripAdvisor rating 5.0/5

SIU168 Families - TripAdvisor review

Staff is very polite. Hotel room was spacious and view overlooking the victoria park with a partial harbour was awesome.The purpose of staying in Park Lane for the celebration of my parent. I like the yoga mat facility. Ella in email responses my request very fast and professional.

Well located

Customer review rating 3.5/5

Sun Y. Couples - Confirmed reviews ALL

Well corporation, I asked for help in front desk and housekeeping came very fast to my room.

Great experience

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

The room is spacious and well decorated, very relaxing overlooking Victoria Park, so I could enjoy working in a great environment. The executive lougne service is attentive and the staff are very polite and kind.

Good services

Customer review rating 3.5/5

Y. Couples - Confirmed reviews ALL

It’s my second time staying in Parklane. As usual, the waiting time is 1-1.5hrs, which is kind of depressing for people like me who have been having depression and a mental breakdown lately. The front desk is accommodating and informative. And thanks to her help, my checkout time got extended, and I can finally get some rest and less anxiety. The room is generally clean, but I find one “curly hair” on the bed near the pillow.

Soso experience in this stay

Customer review rating 1.5/5

Rebecca Couples - Confirmed reviews ALL

Cannot feel like a 5 star stay, front desk staff is normal. Room service is slow. Did not pick up call and had to call several time. when we first got into the washroom, there was hair left. Body wash was not enough and hard to use. When asked for extra one, the refill pack's manufacturing date was 2019. Somehow feel itchy during the stay and the air was not fresh. The theme of room is so far okay. But the flower decoration was missed and after enquiry, was given back.

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Other web-users rate our hotel

  • 1,323 reviews 9.7/10 Location
  • 2,525 reviews 7.7/10 Room
  • 2,914 reviews 8.7/10 Service
  • 30 reviews 5.5/10 WiFi
  • 833 reviews 8.1/10 Cleanliness
  • 420 reviews 5.8/10 Breakfast
  • 181 reviews 8.1/10 Bar
  • 76 reviews 1.4/10 Pool

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