The Park Lane Hong Kong - A Pullman Hotel

Customer review rating 4.3/5 12,185 reviews

ALLSAFE approved hotel

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The Park Lane Hong Kong - A Pullman Hotel
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+ 23 Services

Hotel extras

  • Free WIFI

  • Rebranded in 2015, undergoing refurbishment and upgrade since then.

  • New Executive Rooms and Lounge with free breakfast and discounts

  • Rooftop bar with panoramic view of Victoria Harbour and Park

  • In city centre, 2-minutes from closest metro and bus stops

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 3 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Jogging track (nearby)
Business services
  • 22 Meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

The Park Lane Hong Kong - A Pullman Hotel

310 Gloucester Road
Causeway Bay
 hong kong
hong kong sar, china

Tel: +85222938888

Fax: (+852)25767853

Check-in from 14h00

Check out up to 12h00

  • CITY FLYER :  A11 VICTORIA PARK

  • MTR :  ISLAND LINE CAUSEWAY BAY

  • By plane

    HONG KONG INTL At 40km / 24.85 miles

GPS :22.281154, 114.186267

Our accommodation(s)

SUPERIOR ROOM, 1 Queen Size Bed, City View

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

SUPERIOR ROOM, 2 Single Size Beds, City View

Accessible room
  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

DELUXE ROOM, 1 Queen Size Bed, City View

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

DELUXE ROOM, 2 Single Size Beds, City View

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM DELUXE ROOM, 1 Queen Size Bed, Victoria Harbour or Victoria Park View

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Views: Park view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM DELUXE ROOM, 2 Single Size Beds, Victoria Harbour or Victoria Park View

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Views: Park view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM PULLMAN ROOM, 1 Queen Size Bed, Top Floors, City or Victoria Park/ Harbour View

  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Views: Harbour view, Park view, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe

PREMIUM PULLMAN ROOM, 2 Single Size Beds, Top Floors, City or Victoria Park/ Harbour View

  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Wireless internet in your room
  • High speed internet

FAMILY ROOM, 2 Queen Beds or 1 Queen Bed, 1 Single Bed and 1 Sofa Bed. City view

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM FAMILY ROOM, 2 Queen beds or 1 Queen bed, 1 single bed and 1 sofa bed. Park View

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Park view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

DELUXE EXECUTIVE ROOM, Lounge Access, 1 Queen Size Bed, High Floor with City View

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM DELUXE EXECUTIVE ROOM, Lounge Access, 1 Queen Size Bed, Victoria Harbour or Park View

  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Views: Park view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)
Rooms

Our restaurants and bars

SKYE

Type of cuisine: French

Urbane in décor, SKYE creates an air of elegance while showcasing the electrifying views of Hong Kong's skyline. In a class of its own, SKYE highlights a contemporary French menu and creative cocktails set to take your breath away.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EBB & FLOW

Type of cuisine: International

An ultra-chic, art and design-inspired all-day-dining lobby lounge offering gourmet coffee, craft cocktails, fresh pastry and an extensive, delectable food menu. . Artist playground with specially commissioned artworks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PLAYT

Type of cuisine: International

A playful, cosmopolitan all-day-dining restaurant with an innovative buffet concept and à la carte menu, offering local Cantonese classics and international gourmet delights. Highlights include freshly made pizza and tandoori from a wood-fired oven.

Lunch

06:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKYE ROOFBAR

Non contractual photo

An outdoor deck dominated with an illuminating oblong bar offering mesmerizing views of Victoria Harbour and Victoria Park, serving sophisticated cocktails created with artisanal spirits and impressive snacks. An in-house DJ performs every night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 22

  • Maximum size: 603

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
The Park Lane Hong Kong - A Pullman Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

12,185 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,651 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good service

Customer review rating 5.0/5

Liu Couples - 09/05/2021 Confirmed reviews ALL

I will come again ~

Good stay, people are friendly and professional!

Customer review rating 5.0/5

Raymond L. Families - 09/05/2021 Confirmed reviews ALL

My family and I had a great staycation at your place! Staff are friendly, food is good!

Good stay!

Customer review rating 4.5/5

H. Couples - 09/05/2021 Confirmed reviews ALL

It took a bit longer for a to check in, perhaps the front desk staff was a bit new. Overall the hotel experience was great! The sea view was good, the lounge afternoon tea, cocktail and breatfast were nice! The staff were very helpful! Look forward to staying again!

location is convenience

Customer review rating 4.5/5

Me Couples - 08/05/2021 Confirmed reviews ALL

The room is clean and spacious. Staff is politely.

Great service

Customer review rating 5.0/5

Jt Solo - 08/05/2021 Confirmed reviews ALL

Service is great. Staff is nice and helpful. Food is average.

Good stay

Customer review rating 4.0/5

Haha W. Couples - 07/05/2021 Confirmed reviews ALL

Staff are friendly especially Hannah who helped us check in/out.

Our second stay here

Customer review rating 4.0/5

Charlotte Couples - 07/05/2021 Confirmed reviews ALL

This is our second stay here in park lane. We still enjoy the friendly atmosphere here. Room was relatively used compared to the one we stayed last time, but the view from the window compensated for it!

Good stay

Customer review rating 4.0/5

Anonymous Friends - 07/05/2021 Confirmed reviews ALL

Staff were friendly and some minor problem was solved quickly. The room was clean, comfortable.

Good stay

Customer review rating 5.0/5

Ami Friends - 07/05/2021 Confirmed reviews ALL

The hotel is well located. Staffs were all nice and friendly.

Happy stacation with my children

Customer review rating 3.5/5

Mes C. Families - 07/05/2021 Confirmed reviews ALL

Better to provide more utilities and playroom / games in future

Quite comfortable

Customer review rating 3.5/5

Petrina S. Couples - 06/05/2021 Confirmed reviews ALL

Overall, the stay is comfortable and food is delicious. Check in and check out were helpful. We had a quiet relax night. Thank you. However, please improve room cleaning, as the red chair and the fridge are dirty, with dust and black dirt. And staff did not tell us clearly about check in details and double confirm stay package in details over the phone or in email.

地點便利

Customer review rating 3.5/5

Anonymous Families - 06/05/2021 Confirmed reviews ALL

friendly and helpful staff

Good Stay

Customer review rating 4.0/5

Gaga L. Couples - 05/05/2021 Confirmed reviews ALL

The staff is very friendly and helpful. The room is nice and comfortable.

Happy Stay

Customer review rating 4.0/5

Anonymous Couples - 04/05/2021 Confirmed reviews ALL

The stay was quite good. The staff are very polite and helpful, while the in-room dining is surprisingly good. The only thing that i think could improve is that the room looks abit old.

Very Comfortable Staycation

Customer review rating 5.0/5

T Families - 04/05/2021 Confirmed reviews ALL

Overall service are very good, I received a very warm greeting from staffs The food quality is good The rooms are clean and tidy However, the seafood provided in my dinner can be treated more carefully. Also, I hope the breakfast in the morning can hold more choices, for example, yogurt and skim milk.

I'm back again!

TripAdvisor rating 5.0/5

MKP539 Couples - 16/04/2021 TripAdvisor review

My last stay was 3 months ago, which’s for my husband’s birthday. I’m back again for my birthday... you’re the Birthday Hotel of this year....XD We are impressed for the renovated room with updated technologies, built-in button of Bluetooth for my own music devices. Airplay on TV is a NEW NORMAL! Dining at Skye to enjoy a great meal and view. Staffs at the Edd+ were helpful. BTW Playt served decent Earl Grey tea rather than Ebb+ or Skye. Last but not least, the loyalty service offer Cindy is my favorite lady, she is extremely friendly and understanding. Front office Annie and the team also helped a lot. ;)

Dear MK Phairatphiboon, Thank you for taking the time to share your impressions following your recent stay with us. We are thrilled to read that we were able to make your stay memorable on this special occasion. We appreciate your great feedback and look forward to the opportunity to sparkle you again in the near future. Sincerely, Luc Bollen General Manager

Good Service

TripAdvisor rating 4.0/5

tobytobyto 08/04/2021 TripAdvisor review

All staff are very good and helpful. The room is quite big but the view is not good. I am very surprise that the television have airplay (iphone can share screen to TV) but it have some defective pixel.

Dear tobytobyto, Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We valued your feedback greatly for us to constantly monitor and assessing our quality of services and facilities to enhance guests' future experience. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely, Luc Bollen General Manager

hotel good

TripAdvisor rating 4.0/5

ccln24 06/04/2021 TripAdvisor review

hotel location is good located at Causeway Bay, many department stores near the hotel, and many restaurants also need the hotel, also have so many options for the good outside the hotel, over all the hotel services are good, no need spend so many time to do the check in and check out, but room cleanliness is not so good

Dear ccln24, Thank you for taking the time to share your feedback with us. We are glad that you enjoyed your stay, and in particular our services and convenient location. Rest assured your comments on accommodation will be shared with respective Department Head to make the improvement. We look forward to welcoming you again in the near future. Sincerely, Luc Bollen General Manager

REPEATED STAY

TripAdvisor rating 5.0/5

domwoocs 31/03/2021 TripAdvisor review

We often return to the same hotel for a relaxing break every now and then, especially if it is a convenient place where we can get to most things easily.  PARK LANE HK @Causeway Bay is a great choice in that regard. The staycation does have a specific attraction with its complimentary class from a wide range of choices including Cocktail, Tarot, Yoga, Art Jamming, Fitness, Dessert making, Cooking and even Photography.  A refreshing new idea to enrich your other interest during the relaxing stay.  Of course, the closure of Fitness Centre and Swimming Pool is as ordered by the Hong Kong Government at this Pandemic time but I doubt few travellers will ever make the best use of such facilities at the best of time. From the car park attendant (Sony and others) to room and restaurant services one feels being welcomed and attentive. It is a relatively old Hotel in the prime commercial/business centre yet it's been modernized with its bright and good size room by HK standard. The open view of Victoria Park or Harbour would add value to the delightful stay.

Dear domwoocs, Thank you so much for sharing such an amazing review on TripAdvisor community! It is rewarding to read that you enjoyed all the aspects of your experience with us once again. We appreciate your kind words about our team, they are more than happy to learn that their hard work had made such a difference to your stay. We truly look forward to having you back again soon! Sincerely, Luc Bollen General Manager

Good location and the room is stylish

TripAdvisor rating 5.0/5

ayshhk 21/03/2021 TripAdvisor review

This is the first time I stay in the hotel. There are many shops and food outlets within walking distance. The check-in process is fast and the staff member is polite. My room is upgraded to the Premium Pullman Room which is on the 24th floor. The view from the room is great. Victoria Park and the harbour can be seen clearly. The quality of the amenity items is excellent. I appreciate the welcome card from the Loyalty Service Team. As it is the period of Chinese New Year, a mandarin pot tree is drawn and new year blessing is written on the card. I like the card very much. Thank you Hannah, Gigi, Cason, Wing and Cindy. I hope I can meet all of you on my next stay in the future. On the second day of my stay, I have my lunch at the Skye Rooftop Bar. The environment is comfortable and the view is gorgeous. The food is excellent as well. The bread rolls and the salad is fresh. The lamb is tender. The dessert plate at the end is delicious as well. I really enjoy the dining experience on that day. However, I feel a bit uncomfortable when I have my welcome drink after check-out. At the moment I enter EBB & Flow on the lobby floor, I am requested to use the app "Leave Home Safe", I tell the staff member at the entrance that I do not have the app. She says I can download it immediately but she does not give me another option that I can leave my contact infomation instead. Until I say I would rather give her my contact information, she just rememberthat she can write down my information. I hope it is because it is the first day of implementing this measure and the staff member cannot react promptly. Anyway, the overall experience of the stay is excellent and I would like to have another stay in the future.

Dear ayshhk, Thank you for taking the time to share your recent experience on TripAdvisor community. It is great to know that you had such a wonderful time with us, especially thanks to our loyalty team. Rest assured your compliments have been shared with the entire team. We appreciate your recommendation and look forward to welcoming you back in the near future. Sincerely, Luc Bollen General Manager

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