ibis Styles Catania Acireale 4 stars

Customer review rating (ALL Rating) 4.6/5 267 reviews

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Description

Hotel extras

  • Free WIFI throughout the property

  • Rich continental buffet breakfast

  • Adjacent to the Timpa nature reserve

  • Close to the airport and Etna coast resorts

Our accommodation(s)

Hotel location

ibis Styles Catania Acireale

Via Madonna delle Grazie 98A/B, Sicilia / Catania
95024 ACIREALE
Italy

GPS:37.594682, 15.169405

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA GAZZENA

The 24h La Gazzena lobby bar offers a wide selection of drinks and a menu of hot and cold dishes to discover smells and flavors of our land. An evening pizza delivery service is also available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  267 reviews

TripAdvisor Rating  4.5/5  1,422 reviews

Certificate of excellence 2024

Etna view- lovely hotel

TripAdvisor rating 5.0/5

AmaliaK2204 TripAdvisor review

Comfortable big rooms, away from the centre, as I wanted, it was quiet and very relaxing after the long days we had. The breakfast was tasty and the variety satisfying. It was clean, rooms and all the areas of it. Personel was really polite and willing to help us find restaurants, places, info about Sicily. Our room had an amazing view of Etna! A local restaurant is right next to the hotel -2min walk, which is a plus for the hotel. I definately suggest it if you have a car.

Dear guest, thank you for taking the time to tell us about your experience at the ibis Styles Catania Acireale. We very much appreciate your comments regarding your stay at the ibis Styles Catania Acireale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Good Stay

Customer review rating 5.0/5

Mario C. Couples - Confirmed reviews ALL

Good location with parking Delicious breakfast and clean rooms

Disappointed

Customer review rating 2.5/5

James C. Couples - Confirmed reviews ALL

On arrival, the staff member that greeted us was not very friendly and did not provide us with any information. The room had a spa bath that did not work and the cover was falling off.

Dear James C., Thank you for taking the time to tell us about your experience at the ibis Styles Catania Acireale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

good size, need better hygiene

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Room is of good size. Breakfast was satisfactory. Free onsite parking. But room hygiene can be better. we were having itchy skins after one night stay and not certain what is causing it.

Dear Ka Biu W., Thank you for taking the time to tell us about your experience at the ibis Styles Catania Acireale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Electric Car Charging

TripAdvisor rating 2.0/5

Adrian C TripAdvisor review

The hotel is okish, clean rooms, breakfast is ok too. Very hot rooms and AC not on cooling. I booked 3 rooms in this hotel because of electric charging on site. Little did I know this would turn into a nightmare. The service is offered by Enel and the hotel has given some support like offering to talk to Enel but not as much as one would wish as it's offered by 3rd party supplier. Although the hotel is clean my major buying point was the charging and every day it's a nightmare. Definitely not staying again in this hotel and not moving just because we are 3 rooms not 1. Note not staying at any hotel that offers Enel charging.

Dear guest, we are so sorry for the problem with Enel car charging station. We hope that Enel solve it as soon as possibile for all our guest. We hope to see you again

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Other web-users rate our hotel

  • 203 reviews 8.6/10 Location
  • 334 reviews 8.1/10 Room
  • 258 reviews 9.1/10 Service
  • 271 reviews 8.6/10 Breakfast
  • 216 reviews 8/10 Comfort
  • 123 reviews 7.8/10 Cleanliness
  • 57 reviews 9/10 Vibe
  • 50 reviews 8.6/10 Value

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