ibis Styles Catania Acireale 4 stars

Customer review rating (ALL Rating) 4.5/5 214 reviews

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Via Madonna delle Grazie 98A/B, Sicilia / Catania, 95024 ACIREALE, Italy

Description

Hotel extras

  • Free WIFI throughout the property

  • Rich continental buffet breakfast

  • Adjacent to the Timpa nature reserve

  • Close to the airport and Etna coast resorts

Our accommodation(s)

Hotel location

ibis Styles Catania Acireale

Via Madonna delle Grazie 98A/B, Sicilia / Catania
95024 ACIREALE
Italy

GPS:37.594682, 15.169405

Telephone
Fax +39 095 607918

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA GAZZENA

The 24h La Gazzena lobby bar offers a wide selection of drinks and a menu of hot and cold dishes to discover smells and flavors of our land. An evening pizza delivery service is also available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  214 reviews

TripAdvisor Rating  4.5/5  1,436 reviews

Certificate of excellence 2024

Remote location

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Hotel stay was standard. Across way to a small shopping center. Location did not fit, needed to use Uber/driver when taking a tour or doing anything.

Dear Reginald W., We very much appreciate your comments regarding your stay at the ibis Styles Catania Acireale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As regards the pet, our hotel is pet friendly but we take care of all our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Vorse service ever faced in All Accor group

Customer review rating 2.5/5

Vyacheslav Couples - Confirmed reviews ALL

Breakfast: very poor variety of dishes, coffee maker was broken all the time, every time we needed to ask about clean plates or add some food which was finished and was not added on time. Room service: complementary water was not supplied at all, room was cleaned not properly Room: old, dirty and needed to be renovated

Sauna hotel !

TripAdvisor rating 1.0/5

Getaway15830012306 TripAdvisor review

Very disappointed. Air-conditioning not functioning properly.. inside it was extremely hot. Some people were seen in the middle of the night outside the hotel to cool themselves. Breakfast.. boiled eggs were served cold from the refrigerator.

Hotel not to be trust

TripAdvisor rating 1.0/5

joseph p TripAdvisor review

Ac was disaster during a heat wave i pretend a good quality of accommodation.friend of our group was sent in another room wich is far for 100 meters away from the group this is a bad situation and not acceptable.and during the dinner we was set on a table with the sun front of us.

Dear Sir, We are very sorry, unfortunately due to an electrical fault at night the air conditioning chiller went off. I n the morning we immediately took care of it. The air conditioning in our hotel works perfectly. Your review has the sense of spite that adds nothing to the readers. We apologize for the inconvenience.

So Bad Experience

TripAdvisor rating 1.0/5

Caroline G TripAdvisor review

I could say The Hotel and all the rooms are nice but you must arrange the Aircondition no fresh air !! If you want positive feedback work on this issue before you will loose so much Tourists.... Me definately i wont be your guest anymore im so dissapointed with the Aircondition issue !!! I went to many any hotels but ive never found this issue . Thanks .

Dear guest, First of all, thank you for taking the time to provide us with your feedback on your experience at our hotel. I am sorry to read that your dissatisfaction refers to the air conditioning system. I can assure you that the air conditioning system works. During the days you were guests in our hotel, the rooms had a temperature of 24 degrees, when outside it was 40 degrees during the hottest hours. Each room has the possibility of lowering and/or increasing the temperature +3 degrees or -3 degrees. Your request was to have a temperature of 16 degrees or even less. In addition to your group, the hotel was occupied by many other guests who did not complain about this problem, so probably the temperature was fine. The front desk staff and the maintenance staff did everything they could to respond to your problems, checking daily that the system was ok, but there was nothing wrong. It was probably a question of different habits and standards regarding the use of air conditioning. We are sorry but we hope to welcome you again in our hotel in the future.

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Other web-users rate our hotel

  • 196 reviews 8.2/10 Location
  • 318 reviews 8/10 Room
  • 226 reviews 9.2/10 Service
  • 7 reviews 6.9/10 WiFi
  • 256 reviews 8.2/10 Breakfast
  • 214 reviews 8/10 Comfort
  • 119 reviews 6.8/10 Cleanliness
  • 61 reviews 8.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.