Mercure Siracusa Prometeo 4 stars

When we arrived our luggage was lost by Aliatalia Airlines for two days with no real regret from them. Your front desk staff were very accomadating to help us by giving us tooth brush etc. Clean and efficiently run with nice rooms. Bright spacious areas to relax in.

Excellent staff, spacious room, lovely quiet pool with a superb view. Room allocation on arrival not as satisfactory, however swiftly dealt with by the team. Pool bar staff where particularly helpful and attentive, with a smile. Housekeeping excellent. Reception staff went out of their way to find bubble wrap for us to take our momento’s home. Food was disappointing for us, (pool bar menu only, not breakfast or dinner as we did not dine at those times) with a lack of choice and also a lot of frozen items (as a positive these frozen items were identified on the menu). We took our own towels for the pool as the hotel charges €3 per towel. As we dined late in Ortigia/Siracusa it was inconvenient to have to rush back before 11pm to ensure we got ice for our room. Location was ok for us as we enjoy walking.

This was our second holiday in Siracusa at this hotel. If is just across the road from from the archeological site and 20 mins walk into Ortigia. The rooftop restaurant and bar are next to the outdoor pool with views over the city. There are cafes and restaurants just around the corner and Ortigia is a must for sightseeing, bars and eating out. We walked to Ortigia most days, enjoyed a boat trip to the caves, watched the sun go down at the old port, took the train to Ragusa and enjoyed several cocktails in the rooftop bar. Staff are extremely helpful and friendly. Breakfast is amazing with a huge choice of hot and cold food, pastries, cakes, fresh friend even almond or lemon granite. Special thanks to Andrea, Dario and Salvo!! Ci vediamo!!

We stayed just for 4 nights I was just ok nothing special nothing to make me come back

excellent

This is the third year that we have used this hotel and we return because the hotel offers a clean and reliable base for visitors. The staff are helpful and attentive without being intrusive. A great experience. Many thanks Team.

We found ourselves able to relax in comfort in between busy sightseeing in Syracusa. Staff were welcoming, bedroom was very comfortable and well equipped. Unfortunately the weather prevented us using the outdoor swimming pool. Dinner on our first night was excellent. Ideal situation for visiting the Greek Theatre and Neapolis

Nice staff, Big choices for breakfast The location is very convenient- next to the Greco Theatre and close to the bus taking tourists to all touristic attractions and Ortigia island for only 1 euro. The hotel has free parking and garage for 7 euro per day

Very good location Nice breakfast Good service Clean Free parking What else do you need?

Very friendly and helpful people in every engagement we had. Local advice and recommendations offered without even having to ask. Great locations with easy access to all main sights. Easy parking. Great breakfast.

Hotel is a 20-30 min walk to Ortigia Island. Rob was clean, bed was a bit too firm and was generally unappealing. Reception staff were very pleasant as were the breakfast and bar staff. Pool was quite nice except for the really loud pool filter gurgling and the €6 fee for two pool towels. I’ve never ever experienced a pool towel fee before and I stay in hotels 100 nights a year. The breakfast area was way too small.

Good, well situated, all I needed for short stay.

Arrived at station late. Hotel had pre- arrangeg taxi pick up. Very efficient. Quick check in. Good room - clean. Very good breakfast. Good variety. Hotel had pre-booked a cat to drive to Malta ferry. All went well. Could not ask for more.

we enjoyed our visit to Siracusa and staying in your hotel. Service was good, breakfast was good , bed was comfortable. The shower was to small. In my opinion it is not functional to share space between the shower and the bath tub. The door handle in the bathroom door has a beautiful design but its hard to operate.

Most pleasant rooms with an excellent shower in the bathroom. Intelligently furnished. Typical for Accor hotels the breakfast buffet is very well stocked and we appreciated the natural croissants and the nice view from the breakfast-room on the sixths floor. The location is good for the visit of the greek theater but too far to walk to the main tourist center on Ortigia - however the fact that there is free parking makes up far this small disadvantage. All the staff was very friendly and helpful (except the one guy at the reception for check-in)