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Mercure Siracusa Prometeo 4 stars

Customer review rating 4.5/5 740 reviews

ALLSAFE approved hotel

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Mercure Siracusa Prometeo
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+ 12 Services

This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00


Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing
  • Boutiques/shopping
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
  • Other sports activities
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Siracusa Prometeo

Viale Teracati 20
96100 siracusa

Tel: +390931464646

Fax: (+39)0931/461616

Check-in from 14h00

Check out up to 12h00


  • By plane

    CATANIA FONTANAROSSA At 55km / 34.18 miles

  • By train

    ST FERROVIARIA DI SIRACUSA At 1.5km / 0.93 miles

GPS :37.0761, 15.281811

Our accommodation(s)

93 air-conditioned rooms with LCD satellite TV, safe, minibar, ADSL Internet connection and telephone. Executive Rooms have a whirlpool bath and hydromassage shower.

Our restaurants and bars


The panoramic restaurant offers outstanding dishes that blend different flavors and influences with the evolution of local tradition, a mix of ancient flavors and new experiences. It also offers a wine list with regional and national wines.

Non contractual photo


Non contractual photo


Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 100

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Mercure Siracusa Prometeo

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

740 reviews


TripAdvisor Rating 4.5/5

1,422 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very accommodating personnel

Customer review rating 5.0/5

Armando O. Friends - 21/07/2021 Confirmed reviews ALL

I will sure stay again . Thank you

Modern hotel with rooftop pool.

Customer review rating 5.0/5

Aj Friends - 17/10/2020 Confirmed reviews ALL

We stayed in single rooms which had Queen size beds. Rooms were a good size and well appointed. Staff were excellent. Check in and out all very efficient. Excellent free parking or even more secure on a lower level for a charge. It's a decent walk to ortigia so we always got a taxi back.

Great experience at the Mercury Siracusa

Customer review rating 5.0/5

Jane G. Couples - 13/10/2020 Confirmed reviews ALL

Chose this hotel because it offered us an outside area to feel the sun and Thor roof top pool area was fabulous. The room was as expected but also had a very useful fridge and the bathroom was very clean and well maintained. The bath/shower area with panels worked effectively. The breakfast was good with bacon and eggs (not always warm) and delicious cakes and breads.


Customer review rating 5.0/5

Godfrey Z. Couples - 11/09/2020 Confirmed reviews ALL

Helpfull staff, the guy that was duty at reception on the saturday night 5/9/20 managed to get my mobile back after I left it in the taxi that we got from Ortigia. Good breakfast and good service especially from Lucia, she is very good at her job.

Lovely stay

Customer review rating 4.0/5

Giada Families - 24/08/2020 Confirmed reviews ALL

Very nice and professional staff. This made my stay pleasant

Customer review rating 3.5/5

Anonymous Couples - 08/08/2020 Confirmed reviews ALL

Breakfast was very good and people in charge of breakfast service were very friendly and efficient. However, there were some problems with the bathroom supplies in our room: no water glasses avalable, no tissues in tissue holder and had to ask for toilet paper (only 1 roll in toilet) to be replaced. The people at the registration front desk also lacked a sense of welcome and warmth and did not ask at the end of our 2 day stay how it went and if everything was OK. In every other hotel we stayed in Sicily during our stay they all asked this and enquired if we enjoyed our stay and where we were going next. Front desk was also over officiuos in asking for my wifes passport (she is French) when I told them I would give it to them later since she was parking the car. Barely 5 minutes later we received an insistant call from someone at the front desk asking for the passport when we were barely 3-5 minutes in the room.

Courteous and well-informed staff

Customer review rating 4.0/5

Marc C. Couples - 02/03/2020 Confirmed reviews ALL

We arrived late at night and the desk clerk was welcoming and helpful.

Excellent hospitality

Customer review rating 5.0/5

Randy K. Couples - 18/02/2020 Confirmed reviews ALL

Stayed as a couple for a leisure trip. Archaeological site across the road. Castel was an easy drive away. Room was clean and comfortable. Staff were helpful. Breakfast was really good and with a view. Older fellow showed us the way to the outside terrace. We guessed he was owner.

Sightseeing in Siracusa

Customer review rating 4.5/5

Jerzy Couples - 20/11/2019 Confirmed reviews ALL

Good hotel, friendly personel, recommend.

Efficient reception and good sound insulation

Customer review rating 4.0/5

Kristina Friends - 22/10/2019 Confirmed reviews ALL

I was really pleased with my stay at the Mercure Siracusa Prometeo. The room was clean, well set up and quiet despite the fact it was on the first floor and overlooking a rather busy road. The reception staff was very efficient, helpful and forthcoming. I would definitely stay here again in case I returned to Siracusa.

Central, clean, comfortable and quiet hotel

Customer review rating 5.0/5

Heather Couples - 11/10/2019 Confirmed reviews ALL

Enjoyed it. Great location. Great staff

Wonderful modern hotel.

Customer review rating 4.5/5

Roy F. Couples - 08/10/2019 Confirmed reviews ALL

When we arrived our luggage was lost by Aliatalia Airlines for two days with no real regret from them. Your front desk staff were very accomadating to help us by giving us tooth brush etc. Clean and efficiently run with nice rooms. Bright spacious areas to relax in.

Excellent staff, spacious room, lovely quiet pool with a superb view.

Customer review rating 4.0/5

Robert M. Couples - 26/09/2019 Confirmed reviews ALL

Excellent staff, spacious room, lovely quiet pool with a superb view. Room allocation on arrival not as satisfactory, however swiftly dealt with by the team. Pool bar staff where particularly helpful and attentive, with a smile. Housekeeping excellent. Reception staff went out of their way to find bubble wrap for us to take our momento’s home. Food was disappointing for us, (pool bar menu only, not breakfast or dinner as we did not dine at those times) with a lack of choice and also a lot of frozen items (as a positive these frozen items were identified on the menu). We took our own towels for the pool as the hotel charges €3 per towel. As we dined late in Ortigia/Siracusa it was inconvenient to have to rush back before 11pm to ensure we got ice for our room. Location was ok for us as we enjoy walking.

Great location, friendly staff, delicious food.

Customer review rating 5.0/5

Jan V. Couples - 26/09/2019 Confirmed reviews ALL

This was our second holiday in Siracusa at this hotel. If is just across the road from from the archeological site and 20 mins walk into Ortigia. The rooftop restaurant and bar are next to the outdoor pool with views over the city. There are cafes and restaurants just around the corner and Ortigia is a must for sightseeing, bars and eating out. We walked to Ortigia most days, enjoyed a boat trip to the caves, watched the sun go down at the old port, took the train to Ragusa and enjoyed several cocktails in the rooftop bar. Staff are extremely helpful and friendly. Breakfast is amazing with a huge choice of hot and cold food, pastries, cakes, fresh friend even almond or lemon granite. Special thanks to Andrea, Dario and Salvo!! Ci vediamo!!

Mercure hotel was just ok

Customer review rating 3.5/5

Anonymous Couples - 22/09/2019 Confirmed reviews ALL

We stayed just for 4 nights I was just ok nothing special nothing to make me come back

Brief Break

Customer review rating 4.0/5

Anonymous Couples - 17/09/2019 Confirmed reviews ALL


A great base for discovering Siracusa/Ortigia

Customer review rating 5.0/5

Dr S. A. Couples - 14/09/2019 Confirmed reviews ALL

This is the third year that we have used this hotel and we return because the hotel offers a clean and reliable base for visitors. The staff are helpful and attentive without being intrusive. A great experience. Many thanks Team.

Comfortable, efficient and relaxing hotel

Customer review rating 5.0/5

Patricia Couples - 08/09/2019 Confirmed reviews ALL

We found ourselves able to relax in comfort in between busy sightseeing in Syracusa. Staff were welcoming, bedroom was very comfortable and well equipped. Unfortunately the weather prevented us using the outdoor swimming pool. Dinner on our first night was excellent. Ideal situation for visiting the Greek Theatre and Neapolis

Perfect city break

TripAdvisor rating 4.0/5

Joanna_KM2013 Family - 27/06/2019 TripAdvisor review

Nice staff, Big choices for breakfast The location is very convenient- next to the Greco Theatre and close to the bus taking tourists to all touristic attractions and Ortigia island for only 1 euro. The hotel has free parking and garage for 7 euro per day

comfortable hotel near the greek theatre

TripAdvisor rating 3.0/5

boru_12 Couples - 23/04/2019 TripAdvisor review

Mainly a business hotel but also suitable for tourists given the proximity of the Greek & Roman sites (but 30 minutes walk to the old town where most of the restaurants are located). Reception very helpful and efficient Comfortable clean rooms, good parking facilities, quite reasonable breakfast. Best avoid bar at night - staff unwelcoming

Thank you for taking the time to tell us about your experience at the Mercure Siracusa Prometeo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02079020800 if you wish to discuss this matter in further details. Sincerely,

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