Mercure Cairns bintang 4,5

Catatan tamu Avis (Peringkat ALL) 3.9/5 793 ulasan

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Deskripsi

Keistimewaan hotel

Mercure Cairns sempurna untuk perjalanan bisnis dan rekreasi, menawarkan berbagai tipe kamar, dari kamar standar hingga kamar family serta spa. Kami dengan senang hati memberikan layanan penuh perhatian, ramah, serta akomodasi yang terjangkau dan nyaman.

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Lokasi hotel

Mercure Cairns

15 Florence Street, Corner of Florence and Lake St
4870 CAIRNS
Australia

GPS:-16.919012, 145.772888

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Restoran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

CASTAWAY

Nikmati hidangan Australia modern yang lezat dengan mengutamakan hidangan khas regional dan seafood hasil tangkapan lokal di Castaways, menghadirkan suasana santai, menghadap ke kolam renang dan taman tropis.

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Cari tahu selengkapnya

Peringkat ALL  3.9/5  793 ulasan

Peringkat TripAdvisor  3.5/5  96 ulasan

Disappointing for a Mercure branded hotel

Catatan Tripadvisor 2.0/5

KarenB8130 Couples - Ulasan TripAdvisor tersertifikasi

On the positive the hotel is in a good location. Unfortunately it misses the mark of being a good standard that would be expected when booking mercure. The odd numbered rooms on the lower floor face onto a concrete wall which makes the room dark. There is no outlook at all. This needs to be made clear on the website. The bathroom is small and difficult to open the door and close it behind without a squish. The power socket next to the sink in the bathroom was insecure and wobbly. Overall the room was a good size with room for a family if needed. The floor has a slope on part of it - possibly a small step that has been removed. The restaurant isn't open all day and dinner is a basic menu. However there are a good many eateries nearby so this isn't a problem. Noise was an issue. There was noise like an industrial vacuum from the next door business. I think it could be a car valet place? During the night we could hear footsteps on the floor above, and a lot of animal squeaks - either bats or rodents - not likely birds. We were not disturbed by the maintenance that was happening on the elevator. In summary, we used this hotel because it was part of the Accor Hotels medium range. However there appears to be a number of rooms that don't come up to that spec and I do not feel this is reflected in the room rate where there are other hotels nearby at a similar rate for better value.

Retirement 2024

Catatan Tripadvisor 4.0/5

Beth S Couples - Ulasan TripAdvisor tersertifikasi

So the check in was very easy. They are in the middle of updating/upgrading their elevator so the bus guy carried our luggage up 3 flights to our room. It didn't matter to us due to the elevator situation, we had to walk the detour but may be bothersome to others. The breakfast was very good. Many options to choose. The front desk associates were very helpful and knowledgeable.

More than expected

Catatan Tripadvisor 5.0/5

Sohel S Keluarga - Ulasan TripAdvisor tersertifikasi

After booking the hotel went through the reviews of this place. It was quite shocking to read other reviews pointing out various issues regarding the hotel. If you just need to sleep, trust me its quite nice. Breakfast need a little improvement in terms of spread and beverage selection. There is no view but room is comfortable and quite.

Solid, well located hotel.

Catatan Tripadvisor 4.0/5

ozrick33Sydney Keluarga - Ulasan TripAdvisor tersertifikasi

The hotel has obviously had a recent refurbishment. Personally I found the colours contemporary and attractive. The location makes walking to local restaurants and attractions a breeze. The breakfast buffet is not extensive but is well done. The bacon had been thoroughly cooked which is often not the case with hotel buffets. The food was replenished quite quickly. Not being huge fans of buffets we ate out for most of our 7 day stay but the days we ate the buffet we were pleased with it. Having a nespresso machine in the room is a big home run. So much better than instant coffee. And the coffee machine in the foyer was also a big bonus. The service attendant who cleaned our third floor room was brilliant. She had great attention to detail and seemed to genuinely enjoy her job. Impressive. All the staff were friendly and easy to deal with. My children and Grandchildren loved their family room. Not easy to find, which is why we chose this hotel. Pool is great as well. Recommended.

Comfortable, but....

Catatan Tripadvisor 3.0/5

the_travel_direction Bisnis - Ulasan TripAdvisor tersertifikasi

While the hotel was well presented and rooms adequate in size and comfort the housekeeping was disappointing. One day there was no housekeeping, the mini bar was never restocked during my week stay and the dust behind the door was so thick, I actually thought the paint was missing until I went and looked closely. The tv continued to lose reception so was pointless trying to watch anything, the fire bell rang for 5 mins early one morning but when I went out, nobody else had evacuated and no loudspeaker announcement to advise what was happening and then to top it off, for several nights I had children running up and down the hallway late at night squealing.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 388 ulasan 8.3/10 Lokasi
  • 646 ulasan 6.1/10 Kamar
  • 531 ulasan 7.7/10 Pelayanan
  • 61 ulasan 2.5/10 Internet
  • 297 ulasan 4.9/10 Kebersihan
  • 148 ulasan 5/10 Makanan
  • 129 ulasan 5.5/10 Kesepadanan nilai
  • 123 ulasan 5.5/10 Sarapan

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