Sofitel Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.6/5 3,178 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • A stone-throw away from the Metro and Dubai Mall

  • Infinity pool with Burj Khalifa view

  • Le Petit Prince Kids Club

  • 10 Chic restaurants, bars and lounges

  • Flexible event venues

Our accommodation(s)

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Hotel location

Sofitel Dubai Downtown

Downtown Dubai, Sheikh Zayed Road
126272 Dubai
United Arab Emirates

GPS:25.200693, 55.269153

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,178 reviews

TripAdvisor Rating  4.5/5  7,598 reviews

Certificate of excellence 2023

Perfect!

TripAdvisor rating 5.0/5

Road44714330739 TripAdvisor review

Everything was perfect,thank you for amazing tour.Driver was very friendly,and the activities were very interesting for example the safari or buggy driving.Many thanks for Sofitel team.I’ll recommend this tour for families and children’s.

Dear Valued Guest, Thank you for sharing your positive experience from your recent stay at Sofitel Dubai Downtown. We are delighted to learn that you had a pleasant time at our hotel. We are excited to have the opportunity to welcome you back in future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

It has the best view of Burj Khalifa and great service

TripAdvisor rating 5.0/5

Leo L TripAdvisor review

I think this Hotel has a great view, very efficient as it is very close to mall and the housekeeping people are very nice here especially Kamal. 5/5 service, great service via dialing number, great wifi, nice cleaning, master bedroom, clean toilets

Dear Valued Guest, Thank you for sharing your positive experience from your recent stay at Sofitel Dubai Downtown. We are delighted to learn that you had a pleasant time at our hotel. Kamal is very happy to see your feedback. We are excited to have the opportunity to welcome you back in future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Our preferred Downtown Place

TripAdvisor rating 5.0/5

Chris S TripAdvisor review

Had a wonderful stay at the hotel, overall service was excellent, breakfast buffet was large and tasty, the server Ms May and Ms Talent were very helpful und attentive. The pool area was large and well maintained. At the pool bar Robert and Shibul did a great job. We know Robert a long time when he served us for breakfast and now he is an attentive and experienced barkeeper. Will definitely come back

Dear Valued Guest, Thank you for sharing your positive experience from your recent stay at Sofitel Dubai Downtown. We are delighted to learn that you had a pleasant time at our hotel. May and Talent is very happy to see your feedback. We are excited to have the opportunity to welcome you back in future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Customer review rating 5.0/5

Gehan H. Business - Confirmed reviews ALL

The reception was amazing and check in to the room

Dear Valued Guest, Thank you for sharing your positive experience from your recent stay at Sofitel Dubai Downtown. We are delighted to learn that you had a pleasant time at our hotel. We are excited to have the opportunity to welcome you back in future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

A very nice hotel right in down town Dubai

TripAdvisor rating 5.0/5

Sameh H Business - TripAdvisor review

I am long stay resident in the Sofitel down town Dubai and I have to say what a wonderful hotel it is Including all the amenities but most importantly the staff . When you are in long stay you want to feel at home and the Sofitel surely gives you that feeling . A special call out to Tint who diligently makes up my room . Excellent service and always with a smile . Thank you Sameh Hanna

Dear Valued Guest, Thank you for sharing your positive experience from your recent stay at Sofitel Dubai Downtown. We are delighted to learn that you had a pleasant time at our hotel. Tint is very happy to see your feedback and we are excited to have the opportunity to welcome you back in future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

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Other web-users rate our hotel

  • 1,678 reviews 9.5/10 Location
  • 1,998 reviews 8.6/10 Room
  • 3,098 reviews 9.2/10 Service
  • 32 reviews 4.8/10 WiFi
  • 987 reviews 9.4/10 Breakfast
  • 839 reviews 8.1/10 Comfort
  • 752 reviews 8.6/10 Food
  • 640 reviews 9/10 Cleanliness

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