Sofitel Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.6/5 3,336 reviews

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ALLSAFE approved hotel

Hotel extras

  • A stone-throw away from the Metro and Dubai Mall

  • Infinity pool with Burj Khalifa view

  • Le Petit Prince Kids Club

  • 10 Chic restaurants, bars and lounges

  • Flexible event venues

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Sofitel Dubai Downtown

Downtown Dubai, Sheikh Zayed Road
126272 Dubai
United Arab Emirates

GPS:25.200693, 55.269153

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,336 reviews

TripAdvisor Rating  4.5/5  7,576 reviews

Certificate of excellence 2023

Adnan and stafiny

TripAdvisor rating 5.0/5

Abdelwahab H TripAdvisor review

Adnan house keeping The food is very good and house keeping is very nice 👍 and the location of the hotel is great 👍 I really like to stay in Sofitel downtown because of view of this hotel is emazing burj khlefa is front of me when I weakup in morning


TripAdvisor rating 5.0/5

Ant G TripAdvisor review

Adnan house keeping is doing my room everyday and always chaking everything is ok and supervisor also stafiny take care of my room it’s very good we feel like home and making our stay very spical our all staff is nice and hotel is good food is very good

Dear Valued Guest, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you enjoyed your experience with us. Your feedback means a lot to us, and it motivates us to keep providing excellent service to all our guests. Adnan and Stafiny are happy to see your review. We look forward to welcoming you back soon for another wonderful experience. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Wonderful stay

TripAdvisor rating 5.0/5

Naif A TripAdvisor review

The experience of the hotel is so amazing Many thanks to Ms.Lusine Experienced Manager of the hotel and Ms.Elaine in kids club for everything to make our stay amazing and wonderful very memorable for my family ,the staff are so kind will be back soon

Dear Valued Guest, Thank you for sharing your wonderful experience from your recent stay at Sofitel Dubai Downtown. We are delighted to learn that you had an incredible time at our hotel and that our 'Heartists' proven to be a real asset by providing an extraordinary service throughout your stay. We are excited to have the opportunity to provide you with another exceptional stay. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown


TripAdvisor rating 5.0/5

ranimn2018 TripAdvisor review

Cleanliness is great. Location is superb. Room space is incredibly with a big dressing, huge bathroom and amazingly confortable bed. HUGE Thank you to Shashi from housekeeping that manages to put a smile on my face everytime I enter the room in many creative and beautiful ways such as an elephant made from towels - my favorite animal - Highly recommended.

Dear Valued Guest, Thank you for taking the time to post your wonderful experience with Sofitel Dubai Downtown. Providing personalized service is at the core of what we do, and we are delighted that our efforts resonated with you. Our team takes great pride in delivering exceptional service tailored to each guest's needs, and your acknowledgment serves as a wonderful validation of our dedication. Shashi is extremely happy to see your words of appreciation. Once again, thank you for choosing us and for taking the time to share your kind words. We look forward to welcoming you back for another memorable experience in the future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Top hotel in Dubai

TripAdvisor rating 5.0/5

GoPlaces67941951745 TripAdvisor review

It was a great experience. Nice hotel. Robert was so helpful and friendly. The hotel close to metro and Dubai Mall. Breakfast is great and the staff are friendly. I recommend booking the hotel for best relaxing experience and rooms are comfortable and big.

Dear Valued Guest, We appreciate your kind comments regarding your recent stay at the Sofitel Dubai Downtown. It is such a pleasure to receive your words of encouragement and appreciation on the facilities and the service provided by our dedicated team of 'Heartists' who always strive to go an extra mile for all our guests. Robert is very happy to see your review. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

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Other web-users rate our hotel

  • 1,653 reviews 9.5/10 Location
  • 1,979 reviews 8.5/10 Room
  • 3,030 reviews 9.1/10 Service
  • 30 reviews 4.8/10 WiFi
  • 981 reviews 9.3/10 Breakfast
  • 836 reviews 7.9/10 Comfort
  • 613 reviews 8.8/10 Cleanliness
  • 592 reviews 8.8/10 Vibe

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