Everything was very good, just would like to recommend to the people at the reception have more knowledge about tourist information. But all the services was provided in a deeply nice way, thanks a lot.

Excellent

Hotel limpio, agradable, fácil accedo

Everything went smoothly. The only comment that I have is that the front desk should provide tour information. My tour booked through Viator was cancelled. I wish that I had the tour information from the hotel to book alternate tours

The location of the hotel is great - it is near the bus terminal of Puerto Montt, from which you can easily go to the El Tepual airport and other cities in the area (like Puerto Varas or Frutillar). You can easily walk around the coastline and within a 20 minute-walking distance you have the city centre and a big shopping mall Costanera. The services of the hotel are the ones that you expect from the Ibis hotel chain, including good breakfast, hotel restaurant and bar, cleanliness of the rooms, friendliness of staff. The hotel can offer you the rooms with sea or mountain views and the rooms have all the facilities for a comfortable stay. It is also very goog that through the hotel you can organise your stay in Puerto Montt and order the excursions and tours around the area.