ibis Puerto Montt Hotel

Customer review rating 4.3/5 4,032 reviews
ibis Puerto Montt
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+ 16 Services
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Room 1

Number of guests
Children's age

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Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Dogs up to 33 lb (15 kg) permittedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • EL TEPUAL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Puerto Montt

Avenida Diego Portales 1001
Puerto Montt
5480000
puerto montt
chile

Check-in from 12h00

Check out up to 12h00

  • TERMINAL DE BUSES PUERTO MONTT : 

  • By plane

    EL TEPUAL AIRPORT At 17km / 10 miles - Shuttle paying

GPS :-41.476556, -72.949496

Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet

Standard Room with 1 double bed and 1 folding bed for 1 child up to 12 years of age

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room
  • High speed internet

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Regional

Enjoy the magic of the south in our restaurant. Enjoy all the year's flavors with a beautiful view.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN LOUNGE

Photo non contractuelle / Strictly non binding

Our bar is open 24 hours a day. Enjoy options from our menu in a pleasant and comfortable atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Puerto Montt

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,032 reviews

tripadvisor

TripAdvisor Rating 3.5/5

181 reviews

Overall good stay in strange times

Customer review rating 4.3/5

Jens Couples - 22/03/2020 Confirmed reviews ALL

Well received by evening personnel. Told us they’d close next day or day thereafter as quarantine measure, which made it a verg strange stay. The breakfast and attentive service were still very good though. Good location if you need to take (long-distance) bus.

They Forgot My Early Morning Departure 6am Wake-Up Call

Customer review rating 4.3/5

Dave S. Couples - 06/03/2020 Confirmed reviews ALL

They Forgot My Early Morning Departure 6am Wake-Up Call

agradable

Customer review rating 4.3/5

Anonymous Business - 05/03/2020 Confirmed reviews ALL

agradable

Well located and nice place

Customer review rating 4.3/5

Martin Couples - 26/02/2020 Confirmed reviews ALL

Well located next to the Bus Station and close to the coast. They gave us a nice room with a view and it was pretty comfortable. The staff was nice. Breakfast is amazing! Overall such a good experience.

Dear Martin We very much appreciate your comments regarding your stay at the ibis Puerto Montt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Vargas

Good location

Customer review rating 4.3/5

Orlando T. Solo - 26/02/2020 Confirmed reviews ALL

Great customer service, friendly staff. From front desk to staff at restaurant. I enjoy a very nice dinner as well my breakfast. Thank you very much to everyone involved to make my stay wonderful.

Very good customer service

Customer review rating 4.3/5

Javier T. Solo - 25/02/2020 Confirmed reviews ALL

Staff is always worried to satisfy your needs. Located next to us station that allowed me to catch the bus to the airport very early in the morning.

Estancia agradable

Customer review rating 4.3/5

Alex C. Families - 24/02/2020 Confirmed reviews ALL

Lugar limpio. Tranquilo. Acogedor

Excellent Staff

Customer review rating 4.3/5

Clare J. Couples - 23/02/2020 Confirmed reviews ALL

The man on the checkin was fabulous. Our room had a great view and we were very happy with our stay.

Estancia agradable

Customer review rating 4.3/5

Patricio N. &. V. U. Couples - 19/02/2020 Confirmed reviews ALL

Agradable

Confortable

Customer review rating 4.3/5

Ok Couples - 11/02/2020 Confirmed reviews ALL

Estancia agradable.

Customer review rating 4.3/5

Gustavo H. Business - 11/02/2020 Confirmed reviews ALL

All was great specialy the people, except for the billing part was not so well manage its inportant to know how to give a proper receipt, as for me, my receipt was 10 dollars less than what I really paid. The excuse was that ibis charges when you enter the hotel and give your receipt when you leave the hotel and there is a different rate change, it just dont make any sense, if I paid 336usd, is not acceptable that I get a receipt as if I had paid 326usd.

restaurant de baja categoria

Customer review rating 4.3/5

Pablo P. Business - 11/02/2020 Confirmed reviews ALL

Restaurant de carta limitada y sin valor

Good but slow registration

Customer review rating 4.3/5

Renato Couples - 10/02/2020 Confirmed reviews ALL

The reception is too slow, almost always there was waiting line. The elevators were slow too, and only 2 for everyone.

Nice hotel. rough entrance

Customer review rating 4.3/5

Jj Business - 05/02/2020 Confirmed reviews ALL

It was a one night stay, but we arrived late and there were dogs and homeless people sleeping on the hotel entrance, it was not pleasent and it didn't feel safe.

It was ok.

Customer review rating 4.3/5

Sdfsdf Business - 04/02/2020 Confirmed reviews ALL

The hotel doesn't have any parking. Even though it has a agreement with the bus station beside the hotel, the passenger must pay for it and it's not fair according with the payment of the room.

Location is convenient, but not the neighborhood

Customer review rating 4.3/5

Rodrigo M. Solo - 04/02/2020 Confirmed reviews ALL

Confortable and clean Great view

Well located, but the trade off is a few shortcomings.

Customer review rating 4.3/5

Anonymous Couples - 31/01/2020 Confirmed reviews ALL

The hotel is so short staffed that its hard to get attention, service. The staff is really nice, its just that they are over worked. Our room was completely missing a light bulb in the night stand, and was missing a towel. I asked for both things as soon as we arrived. I did not get either of those things till the second day late, after the third time I asked.

Estimada Sofiana, Le agradecemos su comentario en relación a su estadía en nuestro hotel. Sus observaciones nos ayudan a mejorar los servicios que entregamos. Esté segura que vamos tomar las medidas necesarias. Reciba un cordial saludo, Danieli Peniani

bad bed, room space & not good

Customer review rating 4.3/5

Cristian Business - 24/01/2020 Confirmed reviews ALL

I will not selected this place due to the concept is really far away of the best services (3 stars). i.e: not good space in the restaurant, the breakfast really poor, space is not clean accordingly.

Dear Cristian, Thank you for taking the time to tell us about your experience at the ibis Puerto Montt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Danieli Peniani

Best location at all

Customer review rating 4.3/5

Claudia Couples - 22/01/2020 Confirmed reviews ALL

Clean and neat room, excellent view and comfortable bed.

Dear Claudia Liliana G., We very much appreciate your comments regarding your stay at the ibis Puerto Montt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Vargas

Agradable

Customer review rating 4.3/5

Marcelo V. V. Business - 20/01/2020 Confirmed reviews ALL

Agradable

Estimado Marcelo, Agradecemos sus comentarios y recomendación. Nos deja contentos saber que tuvo una buena estadía y que le gustaron los servicios que ofrece el hotel. ¡Por favor, vuelva más veces! Saludos, Danieli Peniani
Our most recent 20 reviews

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