ibis Puerto Montt Hotel 0 star

TripAdvisor rating 3.5/5 168 reviews
ibis Puerto Montt
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+ 16 Services
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Room 1

Number of guests
Children's age

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Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Dogs up to 33 lb (15 kg) permittedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • EL TEPUAL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Puerto Montt

Avenida Diego Portales 1001
Puerto Montt
5480000
puerto montt
chile

Check-in from 12h00

Check out up to 12h00

  • TERMINAL DE BUSES PUERTO MONTT :  

  • By plane

    EL TEPUAL AIRPORT At 17km / 10 miles - Shuttle paying

GPS :-41.476556, -72.949496

Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet

Standard Room with 1 double bed and 1 folding bed for 1 child up to 12 years of age

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room
  • High speed internet

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Regional

Enjoy the magic of the south in our restaurant. Enjoy all the year's flavors with a beautiful view.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN LOUNGE

Photo non contractuelle / Strictly non binding

Our bar is open 24 hours a day. Enjoy options from our menu in a pleasant and comfortable atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Puerto Montt

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,690 reviews

tripadvisor

TripAdvisor Rating 3.5/5

168 reviews

Best location at all

Customer review rating 4.3/5

Claudia Couples - 22/01/2020 Confirmed reviews ALL

Clean and neat room, excellent view and comfortable bed.

Agradable

Customer review rating 4.3/5

Marcelo V. V. Business - 20/01/2020 Confirmed reviews ALL

Agradable

Estimado Marcelo, Agradecemos sus comentarios y recomendación. Nos deja contentos saber que tuvo una buena estadía y que le gustaron los servicios que ofrece el hotel. ¡Por favor, vuelva más veces! Saludos, Danieli Peniani

Construction noise unbeatable and price went up

Customer review rating 4.3/5

Wendy D. Solo - 19/01/2020 Confirmed reviews ALL

I had a wonderful stay on Saturday for $45. I returned 4 days later- price was $78 and then there was CONSTANT DRILLING from 20:00 to 23:00 hours. It was unbearable! How can you charge more money with construction noise. I will never use an Ibis hotel during my travels again

Dear Wendy, Thank you very much for your time in sending us your comments. We are glad that your first instance was to your liking. We regret the inconvenience with the noise issue but unfortunately it is an external issue to the hotel. We hope to have a new opportunity to receive it again. regards. Sincerely, Danieli Peniani

New Year holidays in Puerto Montt

Customer review rating 4.3/5

Aleksandra Solo - 15/01/2020 Confirmed reviews ALL

The location of the hotel is great - it is located near the Puerto Montt bus terminal, from which you can easily reach the El Tepual airport or other cities in the area, like Puerto Varas of Frutillar. You can easily walk around the coast line and within a 20 minute-walking distance you have, on the one side, the city centre and a big shopping mall Costanera and, on the other side, - the Angelmo market with seafood restaurants and souvenir shops. The services of the hotel are the ones that you expect from the Ibis hotel chain, including good breakfast, hotel restaurant and bar, cleanliness of rooms and friendliness of the staff. The hotel can offer you rooms with sea or mountain views and the rooms have all the facilities for a comfortable stay. It is also good that through the hotel you can organise your stay in Puerto Montt and order the necessary excursions and tours around the area.

New Year holidays in Puerto Montt

TripAdvisor rating 3.5/5

AlexandraM4503 Solo travel - 15/01/2020 TripAdvisor review

The location of the hotel is great - it is near the bus terminal of Puerto Montt, from which you can easily go to the El Tepual airport and other cities in the area (like Puerto Varas or Frutillar). You can easily walk around the coastline and within a 20 minute-walking distance you have the city centre and a big shopping mall Costanera. The services of the hotel are the ones that you expect from the Ibis hotel chain, including good breakfast, hotel restaurant and bar, cleanliness of the rooms, friendliness of staff. The hotel can offer you the rooms with sea or mountain views and the rooms have all the facilities for a comfortable stay. It is also very goog that through the hotel you can organise your stay in Puerto Montt and order the excursions and tours around the area.

Good hotel. Clean. Excellent service perfect location.

Customer review rating 4.3/5

Howie Couples - 11/01/2020 Confirmed reviews ALL

Our stay at Ibis Puerto Montt was perfect in every way...value. Service. Location.

Exceleeeente

Customer review rating 4.3/5

Víctor Solo - 08/01/2020 Confirmed reviews ALL

La gente cordial atenta amable

Very nice and joyable room

Customer review rating 4.3/5

Anonymous Solo - 07/01/2020 Confirmed reviews ALL

I think the bed was really comfy and the breakfast was the best so far in Chile. The rooms where nice eith good service. Did not managevto log into the internet thpugh. Got connected to wifi, but the login screen was white.

Good

Customer review rating 4.3/5

Anonymous Solo - 04/01/2020 Confirmed reviews ALL

The restaurant buffet was of poor quality and not worth the money.

Dear Rohinton, Thank you for taking the time to tell us about your experience at the ibis Puerto Montt. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Danieli Peniani
Customer review rating 4.3/5

Anonymous Business - 31/12/2019 Confirmed reviews ALL

The hotel is in perfect position, great views, and the staff was helpful and kind. The room wasn't too clean.

Dear Guest, Federico Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We are very sorry for wht happened with your room. We are working to improve our service Sincerely, Natalie Vargas

Quite nice with nice view.

Customer review rating 4.3/5

Anonymous Friends - 25/12/2019 Confirmed reviews ALL

Just 2 things to improve: 1. Should have sockets near the bed for phone charging, so we could use our phone in bed while charging. 2. Better to have kettle and small fridge provided

Dear Guest, Mcrae Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We are working to improve our services Sincerely, Natalie Vargas

Excellent

Customer review rating 4.3/5

Cristián G. Couples - 18/12/2019 Confirmed reviews ALL

It must be our fourth time staying at this hotel. We go back there for its prices, breakfast and facilities in general. I just wished they had dinning options until later. After travelling all day from Carretera Austral, not stopping for lunch as we did not have the chance, we really needed to have dinner.

Dear Cristian Gabriel G., We very much appreciate your comments regarding your stay at the ibis Puerto Montt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We working to improve our services Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Vargas
Customer review rating 4.3/5

Anonymous Solo - 18/12/2019 Confirmed reviews ALL

Excellent

Dear Guest, Eivind Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Natalie Vargas

Fast and quite as well

Customer review rating 4.3/5

Claudio Couples - 14/12/2019 Confirmed reviews ALL

Honestly I couldn't enjoy so much my staying basically because I was in the hotel just one night. Even though everything looked fine in general terms.

Dear Guest, Claudio Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Natalie Vargas

Worst location

Customer review rating 4.3/5

Anonymous Couples - 09/12/2019 Confirmed reviews ALL

The way to access the hotel was horrible, hard to drop off with car and uncomfortable and not easy to access the front door.

Agradable

Customer review rating 4.3/5

Felipe G. Business - 07/12/2019 Confirmed reviews ALL

Agradable

Estimado Felipe Muchas Gracias por su comentario acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Natalie Vargas

Nice bedroom and breakfast

Customer review rating 4.3/5

Eduardo G. Solo - 03/12/2019 Confirmed reviews ALL

Stay one night, very good attention and breakfast, with varied food and drink

Dear Eduardo Alejandro G., We very much appreciate your comments regarding your stay at the ibis Puerto Montt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Vargas

Refreshing

Customer review rating 4.3/5

Anonymous Couples - 03/12/2019 Confirmed reviews ALL

Clean and comfirtable

Dear Keith H., We very much appreciate your comments regarding your stay at the ibis Puerto Montt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Vargas

AGRADABLE ESTADIA, SOBRETODO POR ESTAR CONECTADO CON TERMINAL DE BUSES

Customer review rating 4.3/5

Bernardo Couples - 29/11/2019 Confirmed reviews ALL

AGRADABLE ESTADIA. EXELENTE SERVICIO DE DESAYUNO. FALTA DE UN ADECUADO ASEO EN BAÑO, Y BAJA CALIDAD EN TOALLAS, ( VIEJAS )

Good deal, great breakfast! basic rooms. On the water.

Customer review rating 4.3/5

Anonymous Couples - 26/11/2019 Confirmed reviews ALL

Cheap rooms, everything worked, good location. Parking was very confusing, signs didn't help. Located on top of the bus station made for a lot of people hanging around the entrance, but once inside, it's like every other Ibis. Staff was great. Modern and clean design. Breakfast is awesome. We have already booked another night there.

Dear Guest, Thank you for the great review of our hotel! We will take into consideration your assessment of the parking signage. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Natalie Vargas
Our most recent 20 reviews

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