Novotel Auckland Airport 4.5 stars

Customer review rating (ALL Rating) 4.4/5 10,513 reviews

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Description

Hotel extras

  • A short walk from both the Auckland International terminal and the domestic terminal

  • Rooms feature full-length, sound-proof windows to ensure natural light and peace & quiet

  • THIRTEEN50 Bistro & Bar serves fresh, local produce. Relax, eat and meet.

  • Spacious fitness centre full of natural light

  • Self-parking is available using the Airport carparks

Our accommodation(s)

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Hotel location

Novotel Auckland Airport

Auckland International Airport, 35 Tom Pearce Drive, Mangere, P.O.BOX 53163 Auckland Airport
2022 AUCKLAND
New Zealand

GPS:-37.003947, 174.783543

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THIRTEEN50 Bistro & Bar

THIRTEEN50 Bistro & Bar is all about modern bistro dining with a strong Kiwi influence. Showcasing fresh local produce, NZ wines, beers and an exciting cocktail menu. Offering buffet breakfast, à la carte lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  10,513 reviews

TripAdvisor Rating  4.5/5  5,536 reviews

Certificate of excellence 2023

Extremely poor.

TripAdvisor rating 3.0/5

Trawler2 TripAdvisor review

If you are expecting assistance , don't bother. We had to struggle with our baggage, while the men behind the desk, just looked on. There was no milk for either coffee or tea in our room. When leaving, we were informed we should have been offered this when we booked in. Very disappointing.

Dishonest cleaning staff

TripAdvisor rating 1.0/5

Central_chi TripAdvisor review

My concern is if you leave items at this hotel they can't seem to locate them, I have been trying to get my items back but they can't find them. I have now just read another person commenting on the same thing with cleaning staff being dishonest. On our return from holiday we stayed at the Pullman, fantastic highly recommend.

Great stay

Customer review rating 5.0/5

Al Friends - Confirmed reviews ALL

Great place to stay when you’re flying away a quick walk and you’re in the terminal

Dear Alastair, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Great for both terminals

Customer review rating 4.5/5

Sandra C. Families - Confirmed reviews ALL

We had nearly a whole day so having late checkout and somewhere to eat and sit made it easier

Dear Sandra, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Comfy bed

Customer review rating 5.0/5

Sha Solo - Confirmed reviews ALL

Only a short stay overnight but one of the comfiest beds I’ve ever slept in. The room was silent, heard nothing from outside.

Dear Shaina, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

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Other web-users rate our hotel

  • 3,407 reviews 9.3/10 Location
  • 4,952 reviews 8.7/10 Room
  • 4,905 reviews 8.1/10 Service
  • 55 reviews 7.9/10 WiFi
  • 2,335 reviews 8.7/10 Comfort
  • 2,256 reviews 5.7/10 Food
  • 1,249 reviews 9/10 Cleanliness
  • 954 reviews 4/10 Value

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