Novotel Auckland Airport 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,880 reviews

Hotel extras

  • A short walk from both the Auckland International terminal and the domestic terminal

  • Rooms feature full-length, sound-proof windows to ensure natural light and peace & quiet

  • THIRTEEN50 Bistro & Bar serves fresh, local produce. Relax, eat and meet.

  • Spacious fitness centre full of natural light

  • Self-parking is available using the Airport carparks

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Auckland Airport

Auckland International Airport, Ray Emery drive
2022 AUCKLAND
New Zealand

GPS:-37.003947, 174.783543

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

THIRTEEN50 Bistro & Bar

THIRTEEN50 Bistro & Bar is all about modern bistro dining with a strong Kiwi influence. Showcasing fresh local produce, NZ wines, beers and an exciting cocktail menu. Offering buffet breakfast, à la carte lunch and buffet dinner.

Our accommodation(s)

Enjoy work and quietness. Our superior room mixes modern décor, ergonomic comfort and high end room facilities such as 1 King Bed, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 1 Child. Rollaway bed available at surcharge.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,880 reviews

TripAdvisor Rating  4.5/5  5,422 reviews

Amazing place to stay!

TripAdvisor rating 5.0/5

Jet795458 Couples - TripAdvisor review

We arrived 14 hours after we were supposed to, due to a diverted flight because Auckland Airport was flooded. We were greeted and checked in quickly, efficiently and with a smile. We are both exhausted after 36 hours of travel. We walked into a gorgeous, clean room with a bed that felt like a cloud. We were so happy to finally get here and extremely pleased with the entire hotel experience. I also emailed the hotel a few times prior to our trip and always got a prompt reply.

Awesome hotel experience

Customer review rating 5.0/5

Lisa Families - Confirmed reviews ALL

We had our planes diverted, so we had to spend 24 hrs in Aukland. Hitel was literally across the road from the airport. staff were very accomadating and wonderful. FOod was delicious- beds comfy. Awesome showers.

Kia ora Lisa, Thank you for choosing to stay with us here at the Novotel Auckland Airport and for taking the time to leave a wonderful review. We hope you had a pleasant journey and look forward to welcoming you again in the not too distant future. Ngā mihi nui | Best Wishes Nigel Nazareth Guest Relations Novotel Auckland Airport

Short stay

Customer review rating 4.0/5

Maurissa Friends - Confirmed reviews ALL

My connecting plane was changed so i arrived at 630am not 1am as indicated I was given extenson of time to 1pm to sleep but there was a fire alarm mid morning so only got maybe 3hrs sleep The staff were lovely, although initially advised i could not have my inclusive breakfast. The manager made a decision that i could and i drove north for 4hrs feeling well. Everyone calm and good with evac

Dear Maurissa, We very much appreciate your comments regarding your stay at the Novotel Auckland Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nigel Nazareth Guest Relations Novotel Auckland Airport

Well located

Customer review rating 4.5/5

Vai A. Solo - Confirmed reviews ALL

Two minutes walk from the Auckland arrival terminal. I was amazed at how close it was. Cross the pedestrian crossing and you are there. Check in and check out was quick with front desk staff very attentive and knowledgeable. Amazing clean and comfy bed and stylish room. The extra blanket in the cupboard added extra warmth to the cosy bed. Then, with a cup of tea and biscuit from the free facility, I settled in very quickly. Beautiful bar and restaurant decor. Ordered dinner a la carte and the food was very nice.

Dear Vaitafao , We very much appreciate your comments regarding your stay at the Novotel Auckland Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nigel Nazareth Guest Relations Manager

Very convenient and comfotable

Customer review rating 5.0/5

Dale A. Couples - Confirmed reviews ALL

Had a nice stay for the night before flying the next day. Super convenient. Dinner and breakfast was lovely. Thank you Novotel.

Kia ora Dale, Thank you for choosing to stay with us here at the Novotel Auckland Airport and for taking the time to provide your feedback. I will forward your feedback onto the relevant teams for further follow up on the valuable feedback that you have provided. We look forward to welcoming you back to the Hotel and if there is anything we can do to make your stay more comfortable, please feel free to reach out to us. Ngā mihi nui | Best Wishes Nigel Nazareth Guest Relations Novotel Auckland Airport

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Other web-users rate our hotel

  • 811 reviews 9.3/10 Location
  • 1,283 reviews 8.7/10 Room
  • 1,326 reviews 7.9/10 Service
  • 17 reviews 5.9/10 WiFi
  • 695 reviews 5.1/10 Food
  • 575 reviews 9/10 Comfort
  • 310 reviews 8.9/10 Cleanliness
  • 233 reviews 3.8/10 Value

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