Novotel Auckland Airport 4.5 stars

Customer review rating (ALL Rating) 4.4/5 10,873 reviews

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Description

Hotel extras

  • A short walk from both the Auckland International terminal and the domestic terminal

  • Rooms feature full-length, sound-proof windows to ensure natural light and peace & quiet

  • THIRTEEN50 Bistro & Bar serves fresh, local produce. Relax, eat and meet.

  • Spacious fitness centre full of natural light

  • Self-parking is available using the Airport carparks

Our accommodation(s)

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Hotel location

Novotel Auckland Airport

Auckland International Airport, 35 Tom Pearce Drive, Mangere, P.O.BOX 53163 Auckland Airport
2022 AUCKLAND
New Zealand

GPS:-37.003947, 174.783543

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THIRTEEN50 Bistro & Bar

THIRTEEN50 Bistro & Bar is all about modern bistro dining with a strong Kiwi influence. Showcasing fresh local produce, NZ wines, beers and an exciting cocktail menu. Offering buffet breakfast, à la carte lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  10,873 reviews

TripAdvisor Rating  4.5/5  5,538 reviews

Certificate of excellence 2023

Simple, smooth and helpful

TripAdvisor rating 5.0/5

Trail30644051692 Business - TripAdvisor review

Arrived with partner jane r 10.oopmish on 23rd June . Great reception, and prompt dispatch to room they even suggested we take the trolley all the way up to the room, grateful at that hour of night. Room was very clean, heaps power and data outlets. Everything worked (unlike my last 2 stays at the airport pullman,) I see now why pullman have to drop their prices to novotels, though it's part of the same group, novotel is superior in its staffing and room views. Got another stay in 2 weeks so will stick with N.

Dear Trail30644051692, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Disappointing

TripAdvisor rating 1.0/5

Tahlia B TripAdvisor review

We stayed at Auckland Airport Novotel on 9th June 24, prior to our international flight the next morning. I discovered after leaving we had been charged $36 for a purchase at their Thirteen50 bar, which we did not make. While it is only $36, it’s the principal that someone, whether that be staff or otherwise, has used our details to purchase something and we are paying for it. I have contacted Novotel directly, twice, without response. Please be aware when staying there.

Handy to international terminal,

Customer review rating 4.0/5

G. Solo - Confirmed reviews ALL

Easy to get to, great breakfast, plenty of variety of food.

Dear Libby, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Great Stay! Well Located!

Customer review rating 5.0/5

J.g. S. Couples - Confirmed reviews ALL

Had to layover at Auckland airport and it couldn’t have been nicer.

Dear James, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Food was not so good. Stay was really good

Customer review rating 2.5/5

D H. Solo - Confirmed reviews ALL

People were great, food was 50% of what I expected on the plate. Average taste. Expensive.

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Other web-users rate our hotel

  • 3,544 reviews 9.2/10 Location
  • 5,119 reviews 8.7/10 Room
  • 5,091 reviews 8.2/10 Service
  • 56 reviews 7.9/10 WiFi
  • 2,416 reviews 8.7/10 Comfort
  • 2,330 reviews 5.8/10 Food
  • 1,286 reviews 8.9/10 Cleanliness
  • 979 reviews 4/10 Value

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