Pullman Dongguan Changan

Customer review rating (ALL Rating) 4.5/5 81 reviews

Hotel extras

  • The Changan area's only international 5-star hotel

  • Enjoy our high-ceilinged Grand Ballroom (1,700 sq.m)

  • Only 1 minute from Changan metro and 20 minutes drive from Shenzhen airport.

  • Located in Binhaiwan New District of Changan Town. Convenience for business trip.

  • 24-hour fitness service, hanging gardens, and outdoor pool.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

The 259 spacious guest rooms offer 4 room types options. All guest rooms feature panoramic floor to ceiling windows with ample natural light. High speed Internet access and WIFI are available in all rooms.

Hotel location

Pullman Dongguan Changan

NO.38 Jinghai Zhong Road,Shatou, District,Changan Town,
523862 DONGGUAN
China

GPS:22.778017, 113.765386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  81 reviews

TripAdvisor Rating  5.0/5  824 reviews

Normal Business Trip Hotel

TripAdvisor rating 3.0/5

WaynePGMY Business - TripAdvisor review

Normal hotel. Walking distance to convenience shop and local food. The hotel maintenance needs improvement. The staff not really helpful. Arrive with big stuff and luggage, hotel front counter just stared us from far distance without offer helps. The breakfast was good.

Great stay here

Customer review rating 5.0/5

Brethie Business - Confirmed reviews ALL

Came here for business,fast check in and warm-hearted service,updated to suite for free,good view of room.Zed’s English is not bad,see you .

Dear L. Qin L., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

normal

Customer review rating 2.0/5

Quin K. Business - Confirmed reviews ALL

1、damp smell in the room 2、annoying noise of cleaning from corridor and other room every morning 3、old decoration and equipment,especially the hair dryer,the twisted wire so difficult to use 4、too many fast food in breakfast,even flying insects around fruits!

Dear Mr.G., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Changan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

it’s a very bravo hotel with nice service .worthy staying

TripAdvisor rating 5.0/5

Face-me158 Solo travel - TripAdvisor review

Exactly,I just passed by and stayed here for one night,although don’t understand Chinese,the duty manager Zed provided me couples of information,warm and helpful,thanks.infrastructures here are good enough ,the air was a little bit wet at room,butI love your outdoor swimming pool

Dear guest:Thanks for your appreciation to our hotel and staff,we are glad to see you had a great time here.Your appreciation is our greatest encourage and it will motivate us to provide better service and higher enthusiasm.We are looking forward to see you again! Sincerely Duty Manager

The location of Hotel is very convenient due to it is just beside railway. it only takes 10 mins from Shenzhen airport to here.

Customer review rating 5.0/5

Shawn Y. 杨. Business - Confirmed reviews ALL

The Hotel staff is very friendly, they provide very good service to the guests. Not only in check in counter but also in in restaurant. I always try to stay in one or two nights in this Hotel when I travel to Donguang or Shenzhen area.

Dear Shu Heng Y., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 110 reviews 8.4/10 Location
  • 312 reviews 8.7/10 Room
  • 366 reviews 8.6/10 Service
  • 116 reviews 8.9/10 Breakfast
  • 113 reviews 9.2/10 Cleanliness
  • 106 reviews 7.5/10 Comfort

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