Pullman Brussels Centre Midi 4 estrelas

Perfect location if you wishing to stay in brussels for a few nights before heading back home or onto your next journey. It is slightly out the centre but you have a 25min walk to the Grand Place or can use the metro, Trams or even the electric scooters for half the price! Alot of fun but be careful of rights of way and trams!!! Easier to get round brussels. Now why i give it only a 3 maybe 4 stars its down to a few things. Room: We was upgraded kindly as our visit was a present to my partner for his 40th birthday and family already recommended it. Was extremely spacious with a view looking over to the skyscraper (pension finances i was told) with the Atomium, Which is light up at night. Room Supply: also had a Nespresso coffee machine but 3 different pods but no idea what strengh they was (glad i took my 3-in-1 Nescafé sticks, that coffee was too strong for me) but also they only provides two tiny tin pots of milk. which literally did enough for one cup. So we ended up buying our own milk from the store in the station (really good prices if you wanted a pastry or essentials). Was supplied with a little sowing kit, shower cap, nail file, cotton pads and buds and slippers, but no rope. Reading up once in the room only get ropes if you stay in an upgraded room from superior. Bathroom was perfect but also noticed the toilet is seperate to the sink!!! Furniture: Bed really big (superking i would say) comfy but the pillows were weird! Once was a large square size and soft. the other half the size, rectangular and quite firm. most of the night you was swapping the pillows round to get comfy! Breakfast: I WOULD NOT BOTHER! The price was €26 working out at £21/22 with the current exchange rate. The food was poor. The toaster didn't work. very little fruit juices to pick from. Cooked breakfast, bacon was parma ham. sausages are more of a cocktail sausages put in a warmer. beans were cold. only one type of eggs available in a warm, which was scrambled. Was not worth £44 for two people!! we only did it cause we was room only and that day was planning to be out till about 8pm. Hotel reception and staff: The staff were very welcoming and helpful but it was all confusing when checking in and out. They don't tell you they want €50 per night as a deposit, on top of your total stay! The gentleman behind the desk at both time, Sebastian was lovely but i am glad my partner was with me as he didn't explain things in a correct order. After coming to some sort of understanding as we had to leave for the airport. I don't believe what i paid was correct. Something just doesn't sit right with it all. I recommend if you do stay to pay in advance and be aware of the surprise deposit on arrival! I was gobsmacked when he said it and i refused to pay for 3 nights €150! I only agreed on €50 alone! I would stay again as we plan to go back to brussels but travel to different countries and city's along the way but i will pay in advance and not be having breakfast and confirm before arrival i am not paying a deposit. By the way... this also wasn't stated on booking.com website.

We stayed four nights at the Pullman in Brussels. Overall we had a very nice stay, however, if visiting Brussels again I don’t think we’d stay here. Positives: - The rooms are lovely and spacious, we were in room 802 (eighth floor). We had a very comfy bed, modern bathroom and there’s a sofa that runs underneath the TV and alongside the full wall opposite the bed. Lots of space. - Lovely welcome from reception when we checked in after long waits at passport control at Brussels airport. Always nice to receive a warm welcome. Improvements needed/ downside of this hotel: - The biggest letdown of this hotel is the location. For us, we were visiting Brussels and all of the tourist sites. Whilst this hotel is just on top of the Midi Centre station (perfect for Eurostar passengers/ anyone getting a train). It’s not perfect if you’re wanting to be in the city centre everyday. As it’s located right at the railway station, that unfortunately means the outside area of the hotel is pretty rough, dirty and dodgy. If you’re walking from here to the main tourist sites it’s a 25 minute walk. You can use the metro, however, our local friends advised against that after dark. Therefore if you’re having dinner and drinks in town and then have a 25 minute walk back, it’s not the most ideal location, nor are some of the characters that you pass on your way back to the hotel. - Breakfast could be improved - it seemed pretty basic and not the best quality. - Our complimentary water was not restocked everyday, nor were all of the room amenities. - There were no robes in the room, which seemed strange as there were slippers and there’s a sauna. Otherwise it’s a good option if you’re using the trains. But not a luxury option.

Nice hotel in a good location. The hotel is part of Brussels Midi Train station which is really convenient for getting to and from the airport. There is also a metro station which we used to get to the main area, although it is walkable, we opted for the 2.40 single journey. Despite its location, we heard no noise. Check in / out was efficient, supermarket in station to get provisions for room, fridge and safe in the room. Paper cups in the room weren’t ideal but could have probably asked for others. There are a bar and restaurant but we never used.

We were traveling from Bruges to Paris, we needed a place to stay an overnight in Brussels to take the train next day to Paris. I was very surprised by the cleanliness and the spacious of this place. It was amazingly convenient right in the station. I believe, it is a great option for travelers that need a pleasant and resting place. The staff was very attentive too. I recommend it!

While the Pullman Brussels Zuid is very well located on the Brussels Zuid train station for an arrival by train, the hotel has unfortunately little focus on sustainability for their meetings/events: The coffee and tea cups are single use ones, the tea bags are out of plastic and the served food offers very little vegetarian alternatives and was not made of fresh, regional ingredients. Hopefully the focus will change soon with improvements for the environment and the customers.