Mensagem informativa

Hotel Novotel Brussels off Grand Place 4 estrelas

Classificação clientes Avis 4.4/5 9.495 comentários

Hotel ALLSAFE. Aprovado

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Quarto 1

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Como funciona?
+ 13 Serviços

Extras do hotel

  • Localizado no coração da cidade e a uma curta distância a pé de todas as principais atrações.

  • Conheça nosso Gourmet Bar, de épicos hambúrgueres no Novotel Style a deliciosos pratos locais.

  • Nossos quartos Family podem receber até 4 pessoas p/ desfrutar do conceito "Kid's at Novotel"!

  • Conectado à estação de trem/ônibus/metrô/táxi, a 2 min a pé de qualquer lugar a qualquer hora!

  • Desfrute do WIFI de alta veloc. grátis nos quartos e áreas públicas, a qualquer hora do dia.

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 14h00

Check out até as 11h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento Serviços pagos
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais de estimação permitidos Serviços pagos
  • Hotel 100% não-fumante
  • Climatizado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • CHECK-OUT TARDIO ATÉ AS 17H Serviços pagos
  • Lavanderia
  • Loja de presentes/banca de revistas Serviços pagos
Alimentação
  • Café da manhã Serviços pagos
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Máquinas de bebidas e snacks Serviços pagos
Lazer e atividades
  • Academia
Serviços de negócios
  • Web Corner em um Mac
  • Serviço de cópia/impressão disponível

Localização do hotel

Novotel Brussels off Grand Place

120, rue du Marché Aux Herbes
1000 brussels
belgium

Tel: +3226200429

Fax: (+32)2/5117723

Check-in a partir das 14h00

Check out até as 11h00

  • STIB - MIVB :  29-38-63-66-71 CENTRAL STATION

  • STIB - MIVB :  1 - 5 CENTRAL STATION

  • STIB - MIVB :  3 - 4 Bourse - Beurs

  • De avião

    BRUSSELS SOUTH GOSSELIES A 60 km / 37,5 milhas

  • De avião

    BRUXELLES NATIONAL A 15 km / 9,38 milhas

  • De avião

    OSTEND A 100 km / 62,5 milhas

  • De helicóptero

    AIRPORT ZAVENTEM A 0,1 km / 0,06 milhas

  • De trem

    BRUXELLES/BRUSSEL A 0,1 km / 0,06 milhas

GPS:50.846302, 4.354746

Nossas acomodações

Espaçoso, com design contemporâneo e adaptável, o quarto do Novotel é verdadeiramente um local de descanso, perfeito para todas as suas necessidades.

Nossos restaurantes e bares

GOURMETBAR

Tipo de culinária: Internacional

O Gourmet Bar, no coração da Europa, é o lugar para se encontrar, relaxar e aproveitar o momento. Queira você comer ou apenas beber algo, teremos o prazer de recebê-lo do nascer ao pôr do sol.

  • Segunda-feira -
  • Terça-feira -
  • Quarta-feira -
  • Quinta-feira -
  • Sexta-feira -
  • Sábado -
  • Domingo -

GOURMET BAR

Bem-vindo ao Gourmet Bar, um lugar onde as porções são generosas e o ambiente agradável e descontraído. Se desejar um aperitivo ou um coquetel exótico ou algo rápido para comer, prove nossas especialidades belgas ou uma de nossas muitas cervejas belgas.

Foto não contratual

Avaliações dos nossos hóspedes para
Novotel Brussels off Grand Place

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.4/5

9.495 comentários

tripadvisor

Classificação no TripAdvisor 4.0/5

3.320 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Not Novotel standard

Classificação TripAdvisor 3.0/5

AllMember 23/03/2021 Avaliação certificada TripAdvisor

Rooms are tiny. Decoration/bathroom is not the standard of Novotel. Difficult to control the temperature at night. No amenities, no minibar, no welcome-drink (as a All-Gold member). No welcome-feel. Noisy a night - no good insulation of windows. Not possible to fully darken the room. ..etc etc

friendly staff, nice location

Classificação TripAdvisor 5.0/5

s_bastienl883 Business - 06/01/2021 Avaliação certificada TripAdvisor

very helpful and friendly young staff I recommend ! Close to the main square, central train station and shops we had a fantastic view from our room and everything was perfect despite the Covid context

Dear s_bastienl883, Thank you for taking the time to share your experience in our hotel. We are very glad to receive your positive feedback. As your satisfaction is essential for us, we will share your comment with our team. We hope to have the chance to welcome you again soon, Best regards

Safe and reliable in an ideal location.

Classificação TripAdvisor 4.0/5

BigBriKesgrave 20/09/2020 Avaliação certificada TripAdvisor

Very good procedures in place for Covid 19 so felt safe and everything was explained to me. The stay was as expected and up to the usual standard, although the restaurant and bar are closed at the moment. good price for the city centre and ideal for the Grand Place and other attractions.

Not value for money

Classificação TripAdvisor 3.0/5

gilbert b 15/06/2020 Avaliação certificada TripAdvisor

premium rooms are very sober - reception OK - quiet inspite of middle of the city - personnel very helpful- not suitable for a long stay - climatisation is all right - no access to the restaurant because of corona virus

Dear Mr Gilbert B, We thank you for the time spent while writing this constructive comment and the nice comment about our staff. Indeed, the Covid19 forced us to take extra precaution in our standards to ensure the safety of our guests and staff, it had some consequences on services provided (as the closure of our restaurant and bar until further notice). We still appreciate that you come back to us for your stays in Brussels. Kind regards, Mathieu Dugardin, Front Office Manager

Wonderful stay for a wonderful occasion

Classificação TripAdvisor 4.0/5

jjamaldin1 21/02/2020 Avaliação certificada TripAdvisor

We were very pleased with the service and the place was amazing. I felt privileged to stay at the hotel. We loved the city and we enjoyed the time out. The room was tidy and the staff were helpful. Thank you Novotel Brussels

Dear jjamaldin1, We would like to thank you for taking the time to share your positive experience in our hotel. We are very glad to receive your feedback. As your satisfaction is essential for us, we will share your comment with our team. We hope to have the chance to welcome you again in our city and our hotel, Best regards, Lauriane Marrion Group Reservations Manager

Weekend in Brussels

Classificação TripAdvisor 4.0/5

martinmU7941WG Family - 15/01/2020 Avaliação certificada TripAdvisor

The hotel is almost perfect in every respect - great location, convenient parking garage right next door, literally one block from the Grand Place. The only negative was that the hotel was really warm and it was difficult for me and my family to get comfortable for the night because of it. The night manager offered us a fan which would just blow the warm air around the room. The windows were openable so that helped but the racket from the street from the near-perfect location meant that the choice was warm or noisy.

Dear martinmU7941WG, Thank you for taking the time to share your experience in our hotel, we will share your comment about the temperature with our technician in order to avoid this kind of situation in the future. We hope to have the opportunity to welcome you again next time Best regards, Lauriane Marrion Group Reservations Manager

Great location, comfortable suite, let down by poor quality food (breakfast in particular).

Classificação TripAdvisor 4.0/5

allansr Couples - 18/12/2019 Avaliação certificada TripAdvisor

We stayed here for 2 nights to explore the xmas markets. The location was first class for this with the main markets (and spectacular light shows) being an easy walk away. Our suite was clean and comfortable and despite overlooking a busy square the noise levels weren’t obtrusive. The disappointment however was the quality and presentation of the breakfast food. Often the containers of hot food were empty and queues developed as we waited for them to be replenished. Hot items such as scrambled eggs were cold. Generally compared to other breakfasts at comparable hotels such as the Barcello group. The quality of breakfast food on offer was poor. On a point of detail, and as an example, the bacon used had an overpowering taste and smell of chicken fat ! The scrambled egg was presented swimming in a pool of liquid! We were fortunate enough to move on to 3 nights at another Accor hotel (and I fully accept it was a more expensive property) , the Ink hotel in Amsterdam and the breakfast ordering was exemplary.

Dear allansr, We would like to thank you for taking the time to share your experience in our hotel. We are glad to read that you enjoyed your suite and the comfort of it. Your comment about the breakfast and the hot food will be share with our team as your satisfaction is important for us. We will share it with the manager has well in order to improve the quality of this service. We hope to have the chance to welcome you again next time, Best regards

christmas markets

Classificação TripAdvisor 5.0/5

r88sox Couples - 15/12/2019 Avaliação certificada TripAdvisor

a perfect location near to the Grand Place. The reception staff were very helpful at all times. Room was clean light and neat perfect size. The breakfast included was a great choice wise and replenished regularly. Had 1 evening meal which was lovely but the poor girl working was run off her feet,which meant we had to wait a good while for our food, more staff were needed, otherwise the whole experience was just perfect

Dear r88sox, Thank you for taking the time to share your experience in our hotel. We are glad to read that you enjoyed our different services. Your comment about the restaurant will be share with our manager in order to improve this, We hope to have the chance to welcome you again soon, Best regards

Novotel standard at a good location

Classificação TripAdvisor 4.0/5

tmiller396 Business - 06/12/2019 Avaliação certificada TripAdvisor

Situated just up the road from Grand Place this is a perfect spot with a convenient taxi rank just outside the door. The rest is standard Novotel fare, basic but clean and spacious. Would have appreciated a desk you can work on rather than a coffee table though.

Dear tmiller396, Thank you for taking the time to share your experience in our hotel. We are glad to read that you enjoyed the location of the hotel. Your comment about the desk will be share with our team as your satisfaction is essential for us. We hope to see you again soon, Best regards,

Quality as always from NOVOTEL

Classificação TripAdvisor 5.0/5

kyriacosk619 Friends getaway - 24/11/2019 Avaliação certificada TripAdvisor

It was my second stay to this hotel. This time I visited Brussels with 3 friends. So, we got a room for 3 adults. To be honest I was positively surprised. The room was amazing, big and comfortable. Everything that I needed was there. Also Location, staff everything was great. So glad I choose this hotel for my trip.

Dear kyriacosk619, What a pleasure to receive your positive feedback regarding your stay in our hotel. For us, it is always a pleasure to receive comments like yours, We will share your comment with our team as your satisfaction is essential for us. We hope to welcome you again soon in our hotel, Best regards

Good hotel with location near to Grand Place

Classificação TripAdvisor 5.0/5

Chris B Family - 13/11/2019 Avaliação certificada TripAdvisor

Good location and easy access by metro. Cenral Brussels location so convenient for most places of interest. Good comfortable rooms, and friendly and helpful staff for whom nothing was too much trouble.

Dear chrisbD2300OK, Thank you for taking the time to share your experience in our hotel. We are glad to receive your positive feedback and will share your comment with our team. We hope to have the chance to welcome you again soon, Best regards

One Night Stay

Classificação TripAdvisor 4.0/5

SacMax Couples - 09/11/2019 Avaliação certificada TripAdvisor

The hotel is in the perfect location, close to the train station, Grand Place and other tourist attractions. The check-in staff was so very friendly and professional. The bartender was likewise. The hotel lobby was very inviting and contemporary. Our room was spacious and well laid out, our bed was comfortable, and the bathroom had good water pressure. The breakfast was adequate.

Dear SacMax, Thank you for taking the time to share your positive experience in our hotel, we are really glad to receive your feedback, Your comment will be share with our team as your satisfaction is essential for us, We hope to see you again soon, Best regards

Good Location

Classificação TripAdvisor 4.0/5

O6902BTjohnb Couples - 31/10/2019 Avaliação certificada TripAdvisor

Standard Novotel experience in a hotel that is in the centre of Brussels. Right next to Central Station with easy connections to Midi for Eurostar. Good, clean facilities and helpful staff made our stay stress free.

Dear O6902BTjohnb, Thank you for taking the time to share your experience in our hotel. We are glad to receive your positive feedback. We hope to have the chance to welcome you again soon, Best regards

Exceptional location

Classificação TripAdvisor 4.0/5

RMLCLS Couples - 22/10/2019 Avaliação certificada TripAdvisor

Close to the magnificent Grand Place and to Central Station, facing the charming Marché aux Herbes, the hotel is comfortable, clean and very convenient if you want to take the train to visit nearby towns such as Bruges, Gent, Antwerp and Leuven.

Dear RMLCLS, We would like to thank you for taking the time to share your experience in our hotel. We are glad to read that you enjoyed the location of the hotel and the comfort of it. We hope to have the chance to welcome you again soon, Best regards

Bad follow up

Classificação TripAdvisor 1.0/5

emmanuelpirson Business - 26/09/2019 Avaliação certificada TripAdvisor

I left my white shirt in the room and called the hotel the same day to inform about this issue. The receptionnist denied to take my request into account and told me to send a mail. I sent the mail to yhe hotel. No reaction at all!!!

Dear emmanuelpirson, First of all, we would like to thank you for taking the time to share your experience after your stay. We are sorry to read that you did not receive the e-mail from us with telling you the good news, we had find your white shirt with a pair of socks... Indeed, we replied to you the day after you send us your e-mail (on 17/09/2019 at 14:48). Do you want to double check your junk email and tell us if you find it? Did anything else happen during your stay? We are quite surprised with the 20/100 that you gave us... Please send us an e-mail at H1030-RE@accor.com, so we can better follow up this incident internally Best regards,

Great value and location

Classificação TripAdvisor 5.0/5

Michael-LAX Couples - 21/09/2019 Avaliação certificada TripAdvisor

Nice, quiet room even though it faces the square. Spacious too. Very friendly and helpful staff. Central location; practically next door to Brussel-Centraal/Bruxelles-Central railway station. Recommended.

Dear dogbravo, Thank you for your positive feedback regarding your stay in our hotel. We are glad to read that you enjoyed your room and the location of the hotel. We hope to see you again soon, Best regards

Location Location Location

Classificação TripAdvisor 4.0/5

water2n Solo travel - 17/09/2019 Avaliação certificada TripAdvisor

Although located next to a busy square, the double glazing windows provide not only natural lighting and view of the city without the noise. The rooms are clean and of good size. The hotel is very close to the train station, which can be very handy especially if you're lugging your suitcases. Although the staff were professional, they could be friendly and more interactive.

Dear water2n, Thank you for taking the time to share your experience in our hotel. As your satisfaction is essential for us, we will share your comment with our team. We hope to have the chance to welcome you again soon, Best regards,

Great hotel in great location

Classificação TripAdvisor 5.0/5

Myroslava A Family - 01/08/2019 Avaliação certificada TripAdvisor

Location is a great plus of the hotel - it is just few minutes walk from main attractions. We arrived in terribly hot weather so the great air conditioning in the hotel was a real plus! Tasty breakfast, friendly staff. Rooms a bit outdated but enough convenient. One problem - there are no rooms with two separate beds, which is not convenient for non-couples. But general impression was great

Dear Myroslava A, Thank you for taking the time to share your experience in our hotel. We are glad to read that you enjoyed your stay with us. Your comment about our team will be share with them as your satisfaction is essential for us. Indeed, we do not have real twin rooms with two separate same beds. Some of our room are equipped with a double bed and a single sofa bed. Do not hesitate to reserve this type of room next time, We hope to welcome you again soon, Best regards,

Very Good Experience and Close to Train Station

Classificação TripAdvisor 4.0/5

warpweft Couples - 20/07/2019 Avaliação certificada TripAdvisor

We picked this hotel because of its closeness to the train station. After arriving from Brussels, it took us only a few minutes’ walk to reach the hotel. Upon arrival, we were greeted by friendly staff immediately. Our room is spacious and quiet. Restaurants and shops are all within walking distance from the hotel. The buffet breakfast has a generous assortment of choices. We highly recommend this hotel.

Dear warpweft, What a pleasure to receive your positive feedback, we are so glad to read that you enjoyed your stay with us. Your comment about our team and our breakfast will be share as your satisfaction is essential for us. We hope to have the chance to welcome you again, Best regards,

Fantast location, fabulos staff and a great breakfast.

Classificação TripAdvisor 5.0/5

The-Browns999 Solo travel - 16/07/2019 Avaliação certificada TripAdvisor

I stayed here for the start of the Tour de France and had a wonderful time in this great and picturesque city. The staff, particularly Sarah & Esther on reception were really helpful throughout my stay. The bar and restaurant staff were also very helpful. Breakfast was very good and I would say better than most Novotels that I have stayed at in the past. The hotel location is perfect. Recommended.

Dear The-Browns999, Thank you for taking the time to share your positive experience after your recent stay in our hotel. We are glad to read that you had a good time in Brussels and in our hotel during the Tour de France. Your comment will be share with our team and specially with Sarah and Esther, they will be really happy to receive your feedback. We hope to have the chance to welcome you again soon, Best regards,

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