Hotel Novotel Brussels off Grand Place 4 estrelas

The hotel is almost perfect in every respect - great location, convenient parking garage right next door, literally one block from the Grand Place. The only negative was that the hotel was really warm and it was difficult for me and my family to get comfortable for the night because of it. The night manager offered us a fan which would just blow the warm air around the room. The windows were openable so that helped but the racket from the street from the near-perfect location meant that the choice was warm or noisy.

We stayed here for 2 nights to explore the xmas markets. The location was first class for this with the main markets (and spectacular light shows) being an easy walk away. Our suite was clean and comfortable and despite overlooking a busy square the noise levels weren’t obtrusive. The disappointment however was the quality and presentation of the breakfast food. Often the containers of hot food were empty and queues developed as we waited for them to be replenished. Hot items such as scrambled eggs were cold. Generally compared to other breakfasts at comparable hotels such as the Barcello group. The quality of breakfast food on offer was poor. On a point of detail, and as an example, the bacon used had an overpowering taste and smell of chicken fat ! The scrambled egg was presented swimming in a pool of liquid! We were fortunate enough to move on to 3 nights at another Accor hotel (and I fully accept it was a more expensive property) , the Ink hotel in Amsterdam and the breakfast ordering was exemplary.

a perfect location near to the Grand Place. The reception staff were very helpful at all times. Room was clean light and neat perfect size. The breakfast included was a great choice wise and replenished regularly. Had 1 evening meal which was lovely but the poor girl working was run off her feet,which meant we had to wait a good while for our food, more staff were needed, otherwise the whole experience was just perfect

Situated just up the road from Grand Place this is a perfect spot with a convenient taxi rank just outside the door. The rest is standard Novotel fare, basic but clean and spacious. Would have appreciated a desk you can work on rather than a coffee table though.

It was my second stay to this hotel. This time I visited Brussels with 3 friends. So, we got a room for 3 adults. To be honest I was positively surprised. The room was amazing, big and comfortable. Everything that I needed was there. Also Location, staff everything was great. So glad I choose this hotel for my trip.

Good location and easy access by metro. Cenral Brussels location so convenient for most places of interest. Good comfortable rooms, and friendly and helpful staff for whom nothing was too much trouble.

The hotel is in the perfect location, close to the train station, Grand Place and other tourist attractions. The check-in staff was so very friendly and professional. The bartender was likewise. The hotel lobby was very inviting and contemporary. Our room was spacious and well laid out, our bed was comfortable, and the bathroom had good water pressure. The breakfast was adequate.

Standard Novotel experience in a hotel that is in the centre of Brussels. Right next to Central Station with easy connections to Midi for Eurostar. Good, clean facilities and helpful staff made our stay stress free.

Close to the magnificent Grand Place and to Central Station, facing the charming Marché aux Herbes, the hotel is comfortable, clean and very convenient if you want to take the train to visit nearby towns such as Bruges, Gent, Antwerp and Leuven.

I left my white shirt in the room and called the hotel the same day to inform about this issue. The receptionnist denied to take my request into account and told me to send a mail. I sent the mail to yhe hotel. No reaction at all!!!

Nice, quiet room even though it faces the square. Spacious too. Very friendly and helpful staff. Central location; practically next door to Brussel-Centraal/Bruxelles-Central railway station. Recommended.

Although located next to a busy square, the double glazing windows provide not only natural lighting and view of the city without the noise. The rooms are clean and of good size. The hotel is very close to the train station, which can be very handy especially if you're lugging your suitcases. Although the staff were professional, they could be friendly and more interactive.

Location is a great plus of the hotel - it is just few minutes walk from main attractions. We arrived in terribly hot weather so the great air conditioning in the hotel was a real plus! Tasty breakfast, friendly staff. Rooms a bit outdated but enough convenient. One problem - there are no rooms with two separate beds, which is not convenient for non-couples. But general impression was great

We picked this hotel because of its closeness to the train station. After arriving from Brussels, it took us only a few minutes’ walk to reach the hotel. Upon arrival, we were greeted by friendly staff immediately. Our room is spacious and quiet. Restaurants and shops are all within walking distance from the hotel. The buffet breakfast has a generous assortment of choices. We highly recommend this hotel.

I stayed here for the start of the Tour de France and had a wonderful time in this great and picturesque city. The staff, particularly Sarah & Esther on reception were really helpful throughout my stay. The bar and restaurant staff were also very helpful. Breakfast was very good and I would say better than most Novotels that I have stayed at in the past. The hotel location is perfect. Recommended.