Hotel Mercure Brussels Centre Midi 4 estrelas

I spent two nights at the Mercure hotel near Brussels midi station, so that I could be close to the conference I was attending nearby. Hotel faces an enormous building site. This isn’t too much of a problem as I couldn’t see much actual work taking place, but it is an enormous project and one would think that this could be quite noisy. The area surrounding the hotel is not great. I already knew this, but I would suggest if you’re a tourist, ignore the proximity to the station and find somewhere nicer. The building itself is fine. The reception was excellent and check-in was seamless. My real issue is with the room… Whilst I accept it is clean and tidy, the bed is unbelievably uncomfortable. The mattress is absolutely no ‘give’ in it whatsoever, so much so that I had two really bad nights sleep. I also found the shower (which was clean) kept running cold when I was using it, which was extremely annoying, especially after a poor nights sleep. I payed for breakfast, which was sparse to say the least. Very little choice. This is a fairly average business hotel and I would look elsewhere next time I was in Brussels.

Great hotel, good location, quick walk from Eurostar station and the metro station. Travelled with 3 other couples but for some reason we couldn't have 4 rooms together, in the end we managed to get 2 rooms on the same floor, but when you book 4 rooms at the same time why aren't they put on the same floor? It wasn't a late booking it was booked in November.

Only positive is it’s close to the train station. The location generally is terrible, it doesn’t seem safe to leave the hotel. I asked at check in if it was a safe area, I was told the police patrol regularly. The beds are rock hard and the pillows flat. Not a four star on any level.

Really enjoyed our few days staying at this hotel. The staff were fantastic. From the start at check-in where we were tired after early Eurostar travel and the helpful lady on the check in desk managed to find us a room that was available (prior to check in time) and understanding that we were tired and not really in the mood for chat. Enjoyed a drink one evening with another member of staff joking and chatting and helping me with my terrible GCSE French! As for the location and the inhabitants. IMO these are just people living their lives. We experienced no issues walking back late at night. It's no different to how you would act in any other city at night (obviously with care and don't go looking for trouble).

We had a great stay for 4 nights. The only disappointment was the major construction outside the hotel and at night less desirable people hanging around the area. The hotel was fantastic we had a lovely large room and big bathroom. Tea and coffee making facilities in the room and a small fridge. Housekeeping was great and our room was cleaned to a very high standard everyday. A fee restaurants and bars nearby but mainly Halal so did not serve alcohol. We found a great place 5 minuted away which did a great menu and drinks Bar bq cafe well worth a visit.