ibis Yerevan Center 3 stars

Customer review rating (ALL Rating) 4.6/5 938 reviews

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ibis Yerevan Center - Image 1
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Northern Avenue 5/1, 0001 YEREVAN, Armenia

Description

Hotel extras

  • Premium location in city center, on the main pedestrian shopping street.

  • Brand new hotel, open since December 2016.

  • Non-smoking hotel.

  • All needed facilities: restaurant with summer terrace, 24/7 bar and free parking for guests.

  • 7 meeting rooms fully-equipped, with daylight and fast free Wi-Fi internet.

Our accommodation(s)

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Hotel location

ibis Yerevan Center

Northern Avenue 5/1
0001 YEREVAN
Armenia

GPS:40.181252, 44.515333

Telephone
Fax +374 10 595917

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

L'ete Cafe & Veranda

L'ete is a beautiful café/veranda located in the heart of Yerevan, on the third floor of ibis Yerevan Center hotel. It offers an amazing international cuisine, wide selection of drinks and hookah flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  938 reviews

TripAdvisor Rating  4.5/5  603 reviews

Certificate of excellence 2024

Customer review rating 3.5/5

Janet B. Business - Confirmed reviews ALL

We had a good 3-day stay at this Ibis. It is quite typical of an Ibis hotel with a well laid-out room and nice bathroom. The menu in the restaurant is good but the service is not the best. We also had several situations where there were miscommunications with hotel staff.

Dear Janet, Thank you for sharing your feedback regarding your recent stay with us! We are pleased to know that you appreciated the location and the design of our rooms. However, we regret to learn that the service did not meet your expectations and that there were miscommunications with our staff. Ensuring a high standard of service is important to us, and your comments will be reviewed for improvement. We hope you had a safe trip back home and we hope to have the opportunity of hosting you again very soon. Sincerely, Narine Babayan Deputy Reservation Manager

Awesome

TripAdvisor rating 5.0/5

Arman F TripAdvisor review

Everything was good in hotel such as Staff ,Room service ,Break fast was awesome every Amenities was in walking distance Near the hotel was under construction and noise was annoying during evening and night for sometimes

Dear Arman, Thank you for your kind words regarding our staff, room service and breakfast offerings. We appreciate your feedback and we hope to welcome you back for a quieter stay in the future. Sincerely, Narine Babayan Deputy Reservation Manager

Customer review rating 1.0/5

Varvara A. Solo - Confirmed reviews ALL

I had a layover in Yerevan after a long and tiring night flight, with an early morning flight the next day. At 2:00 AM, someone from the staff tried to enter my room while I was sleeping. The door was locked, so they couldn’t get in, but about five minutes later, they returned and opened it while I was still asleep. I was shocked and couldn’t get any rest, which was all I needed after such a long journey. The lady at reception explained that it was a cleaning staff member who accidentally mixed up the rooms. Honestly, I don’t understand this who does cleaning at 2:00 AM? She was moving back and forth loudly and shutting doors, making it impossible to sleep. Furthermore, I don’t understand how she didn’t realize someone was inside after failing to open the door with the magnet key, and then using a master key to enter a room that can only be locked from the inside. The receptionist suggested offering me tea as a remedy. I don’t understand how tea could replace the decent sleep I missed. This experience was extremely disturbing, and I will never stay at your hotel again.

Dear Varvara, Thank you for choosing to stay with us during your layover and for taking the time to share your experience. We are truly sorry that what should have been a quiet night’s rest turned into a disturbing and uncomfortable situation. Accidental entry into an occupied room is unacceptable under any circumstances, and we fully understand how unsettling this must have felt—especially in the middle of the night and after long travel. This incident was caused by human error and does not reflect our standards or procedures. We have already addressed it with both our housekeeping and night teams, reinforcing strict protocols to ensure that such a breach does not happen again. We apologize that our response at the moment did not meet your expectations. We regret that your stay left such an impression and respect your decision, though we do hope you might allow us the opportunity to make things right in the future. Sincerely, Narine Babayan Deputy Reservation Manager

Customer review rating 5.0/5

Domenico C. Solo - Confirmed reviews ALL

My stay at Ibis Yerevan Center was truly exceptional. The hotel is perfectly located right in the heart of city center, making it incredibly easy to walk to all the major attractions, restaurants, and public places. Beyond the location, the staff was truly polite. From the moment I checked in to the final goodbye, every interaction was met with professionalism and warmth. They were always smiling, and extremely helpful. I would highly recommend Ibis to anyone visiting Yerevan. It’s the ideal place for both business and leisure travel.

Dear Domenico, Thank you for your wonderful feedback regarding your recent stay at ibis Yerevan Center. We are delighted to learn that you appreciated our prime location in the heart of the city, which indeed offers convenient access to attractions and dining options. It is also gratifying to hear that our staff provided you with professional and warm service throughout your visit. Your commendation will certainly motivate our team to continue delivering exceptional hospitality. We sincerely appreciate your recommendation and look forward to welcoming you back for your future travels to Yerevan. Sincerely, Narine Babayan Deputy Reservation Manager

Pay attention

TripAdvisor rating 1.0/5

Afsoon A TripAdvisor review

The lack of a tea maker, water refills, paper towels, and minimal hotel amenities made this a disappointing experience.

Dear Afsoon, Thank you for your feedback. We are very sorry that you did not meet your expectations at our hotel. Please kindly note that all our rooms are equipped according to ibis brand standards, but in ibis Premium Rooms our guests can benefit from a full package of extra amenities, including tea and coffee making facilities. The whole information is available on all booking channels. It was a great pleasure to have you staying with us and we all look forward to warmly greeting you again very soon. Sincerely, Narine Babayan Deputy Reservation Manager

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Other web-users rate our hotel

  • 540 reviews 9.8/10 Location
  • 560 reviews 7.2/10 Room
  • 635 reviews 9.2/10 Service
  • 20 reviews 9.2/10 WiFi
  • 275 reviews 8.3/10 Breakfast
  • 245 reviews 8.9/10 Cleanliness
  • 105 reviews 6/10 Value
  • 86 reviews 9.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.